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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Jan 7, 2021 • 20min
69. Digital Transformation and the Agile Company
Michael Marchuk speaks with Jeff Wald, co-founder of WorkMarket – an ADP Company, and author of the book “The End of Jobs: The Rise of On-Demand Workers and Agile Corporations” about how companies will be looking at the way they source labor as the way we work changes. Jeff’s point of view on work and the way that we see our jobs will have to change as companies become more agile in the way they operate their business.
Here’s what we talked with Jeff about:* How the 4th Industrial Revolution is so much different than the first three
* Trends that are driving the changes in the future of work
* How people can adapt to these new roles in the workplace
* How executives should be planning for this 4th Industrial revolution and building a more agile company
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, Google Play, or listen here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Dec 9, 2020 • 34min
68. Scaling Intelligent Automation with Confidence in 2021
In this podcast, we spoke with two of our Customer Success Directors at Blue Prism, Emily Bristow and David Ormston - two people who live and breathe helping customers make intelligent automation transformational. They share their insights on how customers have responded to the challenges of COVID-19 and how they have ripped up the rule books using automation. We also peek into 2021 and discuss the new mindset we can take all forward as a changed world is gradually returned to us in 2021.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent Automation is and how it works: What is Intelligent Automation?

Dec 9, 2020 • 28min
67. The Coming Digital Renaissance
In this episode, Michael Marchuk discusses with PhD Daniel Araya the impact of automation on our society and the changes that are necessary to embrace the innovation ahead. Much as the rise of merchant capitalism in the 14th century buoyed the Italian Renaissance, we should see the social and financial wealth generated by a data-driven economy.
Here’s what we talked with Daniel about:
* The role of an automated corporate entity in this new digital Renaissance
* Employee skills that will be needed in the coming transition
* How government plays a role in the societal changes that accompany a digital transformation
* How education may change to reflect the new ways of work
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Dec 8, 2020 • 27min
66. Transforming Life Sciences with RPA and Intelligent Automation
The life sciences industry is front and center right now as the race to a COVID-19 vaccine continues. As these organizations strive to be more agile and efficient while also adhering to strict regulatory requirements, the need for intelligent automation is more pressing than ever. On this episode, Blue Prism’s Brad Hairston talks with Fabrice Roche of Sia Partners and Duff Glaser of Blue Prism about how life sciences companies are reinventing themselves in the digital era.
Here’s what we talked with Fabrice and Duff about:
* The unique aspects of the life sciences industry that must be factored into any solution or new technology utilized
* The pace of intelligent automation adoption in life sciences and how that is changing
* Intelligent automation use cases in life sciences
* The “lab to life” approach to the automation journey
* How the pandemic has impacted companies in the life sciences industry
* One example of Blue Prism’s COVID-19 Response Program that has impacted life sciences
* How life sciences companies can begin the digital transformation journey
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent Automation is and how it works: What is Intelligent Automation?

Dec 2, 2020 • 54min
65. Landing Your Dream Job in RPA and IA: Session 3
Intelligent Automation (IA) is attracting talented people from various backgrounds and experiences. Understanding how others moved into this sector from other roles, companies, and industries can help identify opportunities and approaches to find your next great role.
On this episode of Generation Digital Workforce, our panel of women from the IA sector talk about how others got into the industry and what techniques and elements were useful to them.
The panel discusses:
* What areas key talent came from prior to entering IA
* What many IA professionals originally trained for
* What experiences or accomplishments panelists were looking for when they entered the sector
* How the sector has developed since they joined
* How they used their experiences and aspirations to connect to their next role and successfully develop the next stage of their careers
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Nov 24, 2020 • 28min
64. How Schneider Electric Became a Tech Company
In this episode of the podcast, we're joined by Abha Dogra, chief product officer, digital products, at Schneider Digital. She leads 5 product lines, but Enterprise Intelligent Automation is her growth area for 2021.
Abha's goal is to shift the way people think about Schneider so she can attract the best talent to her digital transformation teams.
Abha discusses:
* Schneider's approach to communicating the rollout of its automation program
* Handling culture changes when adding digital workers
* Dealing with increased automation demand
* Boosting the value of intelligent automation with AI, ML, and OCR
* How to figure out which processes are good for automation
* How to identify process candidates within the organization
To ensure that you never miss an episode of Generation Digital Workforce, subscribe on Apple Podcasts, Spotify, or here.
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn about RPA in Manufacturing

Nov 17, 2020 • 36min
63. Digital Workers and Data-driven Case Management
KeyMark, Inc. has been a leading intelligent automation provider, delivering capture (OCR), workflow (ECM), case management (DCM), and robotic process automation (RPA) solutions to businesses and government organizations.
In this episode of the podcast, we're joined by Chris Ellenburg, RPA services manager, and Sam Whitten, director of sales-RPA, at Keymark, a value-add reseller of BluePrism.
Sam and Chris discuss:
* How the move to data-driven and digital models impacted human workers
* How digital workers assist or augment a human’s tasks
* A typical use in case management that digital workers can manage
* The value outcomes Keymark delivers to customers by leveraging digital technologies such as BluePrism
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained

Nov 17, 2020 • 34min
62. AI for the Masses
AI is no longer a luxury. It is a fundamental capability that is needed to survive in the new economy. Unfortunately, most organizations still treat AI as a specialized technology that only small teams of data scientists can handle.
On this episode, Blue Prism’s Brad Hairston talks with Chris Johannessen of Axis Group about how companies can more effectively benefit from AI across the enterprise.
Here’s what Brad and Chris talked about:
* Why AI is essential to organizations going forward
* Some of the most common applications of AI and how this will change in the future
* Why many AI projects fail to meet expectations
* How the emergence of AI will lead to new skill sets and new types of jobs
* The missing link with AI
* What Blue Prism is doing to make AI services more accessible
* The outlook for industry consolidation in this space
* What companies need to do to begin the intelligent automation journey
Resource mentioned in this episode:
* AI for the Masses White Paper - https://www.blueprism.com/resources/white-papers/ai-for-the-masses/
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn about Generative AI Use Cases
Learn about RPA and AI

Nov 17, 2020 • 21min
61. Digital Transformation in the Telco Industry
The Telco industry is being challenged on many fronts with the global pandemic pushing changes in bandwidth usage from work-at-home employees from clients while managing operations with their own remote employees.
Michael Marchuk discusses with Jerry Hubbard these challenges as well as how the Telco industry is handling the need for digital transformation to manage the demand for services.
Here’s what we talked with Jerry about:
* Trends driving digital transformation in the Telco industry
* Areas within a telecommunications provider business that can leverage a digital workforce
* Unique challenges Telco companies are facing today
* Trends impacting the deployment of the digital workforce inside Telco companies
* How telco companies who are using intelligent automation today deliver impact?
To ensure that you never miss an episode of Generation Digital Workforce, be sure to subscribe!
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn about RPA and IA in Telecoms

Nov 5, 2020 • 52min
60. Commercialize Opportunities in 2021 Through Intelligent Automation
Hyper-automation helps you commercialize new technology.
In this episode of the podcast, we're joined by Paula P. Carneiro and Steve LaValle of WonderBotz. Paula and Steve talk about hyper-automation and how it's creating the need to add a digital course to augment the human workforce you already have.
Steve and Paula discuss:
What you need to think about when implementing hyper-automation
* Recognize it's capability
* It's value exceeds the investment
* Changes the "lens" you look at the work through
* Avoid "if you hate it automate it" and focus on value, not cost savings
Success factors for hyper-automation
* Execution ability
* Benefit realization
* Create demand and provide supply
* Tight communication
* C-suite change in culture
* Collateral benefits
Visit us on our socials for more RPA and IA top tips and regular updates: 🦾 Get started with SS&C Blue Prism: https://bit.ly/3ByJorU 🧑💻LinkedIn: https://bit.ly/2GP5eKt 🐦Twitter: https://bit.ly/3JHBHUM 🙋♀️Facebook: https://bit.ly/3LHQC2L 📸Instagram: https://bit.ly/3TgQCYW 💭Blog: https://bit.ly/3WabzFk 🤩Case studies: https://bit.ly/3VSIj6j
Learn what RPA is and how it works: What is RPA? Robotic Process Automation Explained
Learn what Intelligent is and how it works: What is Intelligent Automation?


