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SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

Nov 8, 2024 • 20min
328. Weekly Pulse Check on Automation & AI News
 On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. 
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News stories covered in this episode:
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Is now the right time to invest in implementing agentic AI? https://www.cio.com/article/3596212/is-now-the-right-time-to-invest-in-implementing-agentic-ai.html
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The great AI masquerade: When automation wears an agent costume -https://venturebeat.com/ai/the-great-ai-masquerade-when-automation-wears-an-agent-costume/
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Apple will pay you up to $1 million if you can hack into Apple Intelligence servers https://www.zdnet.com/article/apple-will-pay-you-up-to-1-million-if-you-can-hack-into-its-apple-intelligence-servers/
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Why Meta and Snap are spending billions on AR glasses https://www.cnbc.com/amp/2024/10/24/why-meta-and-snap-are-spending-billions-on-ar-glasses.html
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Nov 5, 2024 • 36min
327. Transforming Healthcare Payments: AI Insights from McKinsey
 On this podcast, Brad Hairston talks with Dr. Mahi Rayasam, partner at McKinsey & Company, who explains who explains how AI is playing a pivotal role in solving the age-old healthcare payments saga.
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Here’s what we talked with Mahi about: 
*GenAI impact on the healthcare industry
*How AI transformed the landscape of payments in the healthcare industry to date
*Data sharing and transparency between providers and payers
*Challenges healthcare organizations face in using AI
*Navigating the complexities in healthcare coding
*Moving toward real-time claims processing
*Addressing bias in AI algorithms
*Focus on patient experience
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
 

Nov 1, 2024 • 19min
326. Weekly Pulse Check on Automation & AI News
 
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. 
.
News stories covered in this episode:
•	OpenAI scientist Noam Brown stuns TED AI Conference: ’20 seconds of thinking worth 100,000x more data’ https://venturebeat.com/ai/openai-noam-brown-stuns-ted-ai-conference-20-seconds-of-thinking-worth-100000x-more-data/ 
•	OpenAI’s Whisper Experiencing ‘AI Hallucinations’ Despite High-Risk Applications - https://www.pcmag.com/news/openais-whisper-experiencing-ai-hallucinations-despite-high-risk-applications 
•	Denmark gets first AI supercomputer Gefion with NVIDIA: Here’s how it will help https://techfundingnews.com/denmark-gets-first-ai-supercomputer-gefion-with-nvidia-heres-how-it-will-help/ 
•	How the tiny Caribbean island of Anguilla has turned the AI boom into a digital gold mine - https://www.independent.co.uk/tech/anguilla-website-ai-chatgbt-musk-b2629555.html
To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 29, 2024 • 36min
325. Becoming an AI Enthusiast not an AI Tourist
 In this episode, host Michael Marchuk interviews Lauren Vriens, VP of Growth Strategy at Accenture, who discusses her journey into the tech industry and her advocacy for generative AI. We explore the barriers to AI adoption in organizations, the phenomenon of 'AI tourists', and the importance of data management. Lauren emphasizes the need for companies to adapt to AI while maintaining human insight and creativity. She also highlights the importance of training the next generation to integrate AI into their work effectively, and shares her inspiration from innovative AI startups.
Here’s what we talked with Lauren about: 
-Reshaping industries and creating new opportunities with generative AI.
-Struggling with AI adoption due to overwhelm and lack of strategy.
-Understanding user needs for successful AI tool implementation.
-Managing change for AI adoption in organizations.
-Adapting to remain competitive in the AI landscape for legacy organizations.
-Focusing training programs on strategic thinking and AI integration.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe! 

Oct 25, 2024 • 19min
324. Weekly Pulse Check on Automation & AI News
 On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. 
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News stories covered in this episode:
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How Anthropic’s new ‘computer use’ ability could further AI automation https://www.cio.com/article/3583260/how-anthropics-new-computer-use-ability-could-further-ai-automation.html 
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Man Baffled When He Shows Up for Job Interview and the Interviewer Is an AI Avatar https://futurism.com/the-byte/man-baffled-ai-avatar-interviewer
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How GenAI Is Becoming A Prime Target For Cyberattacks https://www.forbes.com/sites/tonybradley/2024/10/10/how-genai-is-becoming-a-prime-target-for-cyberattacks/
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
 

Oct 22, 2024 • 28min
323. Managing the Impact of AI on Workforce Productivity
 On this podcast, Brad Hairston talks with Mark Settle, 7-time CIO, author and advisor, who explains why the challenges around measuring and managing workforce productivity have been exacerbated in the age of AI.
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Here’s what we talked with Mark about: 
*The struggle with establishing metrics around workforce productivity
*How time savings translate into productivity gains
*Redefining the meaning of work after AI disruption
*The role of workplace culture in manifesting productivity improvements
*How business leaders think AI will drive productivity
*The regulatory aspect of AI and its potential impact on adoption
*How agentic AI will change workforce productivity and the way it is measured
*The tradeoff between driving productivity and fostering innovation
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
 

Oct 18, 2024 • 20min
322. Weekly Pulse Check on Automation & AI News
 The hosts discuss how the rise of AI threatens non-union jobs and its lack of emphasis in political discourse. They highlight the necessity of human oversight in AI, particularly in cybersecurity, to mitigate risks. The conversation shifts to integrating AI in organizations, focusing on strategic alignment, ethical considerations, and employee involvement. Finally, they underline the importance of effective communication during business transformations to ensure employee buy-in and reduce resistance. 

Oct 16, 2024 • 34min
321. Keeping an Eye on Process Excellence with BCG
 In this discussion, Stefan Hoffmann and Andreas Leitow from BCG bring their extensive experience in process optimization to the forefront. They highlight why C-level leaders should prioritize process excellence in today's digital era. The duo dives into the differences between ‘good’ and ‘bad’ processes and the necessity for comprehensive redesigns. They also elaborate on the role of generative AI and process mining in driving efficiency and adapting the workforce. Finally, they outline a long-term vision for sustainable improvements through strategic transformations. 

Oct 11, 2024 • 18min
320. Weekly Pulse Check on Automation & AI News
 On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. 
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News stories covered in this episode:
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Gov. Newsom vetoes California’s controversial AI bill, SB 1047 https://techcrunch.com/2024/09/29/gov-newsom-vetoes-californias-controversial-ai-bill-sb-1047/
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AI's Privilege Expansion
https://www.digitalnative.tech/p/ais-privilege-expansion
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New Accenture Research Finds that Companies with AI-Led Processes Outperform Peers https://www.businesswire.com/news/home/20241009650221/en/New-Accenture-Research-Finds-that-Companies-with-AI-Led-Processes-Outperform-Peers
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
 

Oct 8, 2024 • 13min
319. Let's Get Emotional with AI
 
In this episode, host Michael Marchuk chats with an "emotionally responsive AI" from Hume.ai. We chat about the concepts of emotional AI as well as some of the potential benefits and challenges related to interacting with AI this way. Join us for an interesting conversation that will likely cause you to consider what it means to have human interaction at an emotional level.
Here’s what we talked with our emotionally responsive AI about: 
-What is emotional AI?
-How can it be used in various contexts, including customer service, healthcare, and education?
-What happens when people start to interact "too naturally" with technology?
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!
 


