
The Restoration & Remediation Ask the Expert Podcasts
R&R Ask the Expert podcasts give you insight on specific restoration industry-related topics, through the eyes of the real experts. Check back often for new podcasts with new experts and new topics! Have a topic you would like to learn more about? Email your idea to mcgowank@bnpmedia.com.
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Latest episodes

Aug 31, 2021 • 1h 13min
A Next-Level Approach to Forensic Restoration Training
PuroClean recently offered its inaugural Microbial Warriors training program, which proved a huge success with new and seasoned franchises. Here, Jeff Jones, master trainer of the Artemis Biorisk Training Academy’s Microbial Warriors Experience, and Darren Hudema, director of training and technical services with PuroClean, dive deep into what made the course so impactful. They cover everything from what biohazards and infectious agents are, to forensic restoration training tips, to the state of forensic restoration.

Aug 25, 2021 • 23min
What Do Workers Want from Restoration Companies?
Dr. Anirban Basu, chief economist with Associated Builders and Contractors, sheds light on key factors contributing to the top challenges of restoration and remediation companies: finding skilled workers, increasing wages and retaining labor. He gets to the real what and why behind the labor shortage, “great resignation” and “great retirement.” He points to what prospective employees want from restoration and remediation employers, thus how these companies might address their labor challenges. He also covers contractor confidence, the latest construction backlog indicator, and top trends impacting restoration and remediation contractors.

Aug 24, 2021 • 26min
Meet 2021 Ladder Award Winner Andrea Stenberg!
In this special episode, Andrea Stenberg, emergency services production cleaning manager with Paul Davis Restoration of Portland & Vancouver, Washington joins us to share her story and insights. She is the winner of R&R’s 202 Ladder Award, an annual award honoring outstanding young restoration professionals under 35 years of age.

Aug 13, 2021 • 30min
Healthy Buildings America 2021 Event Preview
John Downey, executive director of the Cleaning Industry Research Institute (CIRI), joins us to talk Healthy Buildings America 2021. The theme of this year’s conference, scheduled for Jan. 18-20, 2022, is “Bridging the Gap Between Research and Practice – In the Age of COVID-19 and Beyond.” Downey provides an overview of the conference’s history, purpose and 2021 learning opportunity highlights for restoration professionals.

Jul 28, 2021 • 8min
Meet R&R’s New Editor, Valerie King!
As the new voice of R&R, Valerie King will continue the tradition of providing unparalleled service to readers and viewers while keeping close to our main objective of delivering the best and latest technical, business and industry information for the restoration and remediation community. Listen to Valerie introduce herself!

May 6, 2021 • 33min
Ask the Expert: The Industry Stance on Pricing
The Restoration Industry Association's Advocacy and Government Affairs Committee continues pushing forward with efforts to level the playing field between restoration contractors and the insurance industry as a whole. In mid-May, the AGA officially released its first restoration pricing position statement: Deviation from Standardized Price Lists.

Apr 27, 2021 • 28min
Niche Clientele + Napoleon's Table
Identify your ideal client, and make it happen!

Apr 27, 2021 • 20min
The Show Must Go On | Safety Measures at Trade Shows in 2020
Organizers have some great safety protocols in place to help every attendee and exhibitor feel safe and comfortable at the show. Watch this quick video to find out all the great things The Experience has in place!

Apr 27, 2021 • 11min
FIRST ONSITE: Building a Billion Dollar Brand
FIRST ONSITE U.S. CEO and Founder Stacy Mazur discusses this major partnership, the mergers and acquisition trend in the industry, and future plans for this company as they build quickly toward being a billion dollar brand serving North America.

Apr 27, 2021 • 22min
Ask the Expert: Trending Topics in Restoration
Phil Rosebrook, Jr., CR, discusses some of the biggest trending topics in today’s restoration industry including labor shortages, the pandemic, M&A, and more!
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