The Restoration & Remediation Ask the Expert Podcast
www.randrmagonline.com
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.
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Episodes
Mentioned books
Jan 7, 2026 • 55min
How Drones Can Transform the Restoration Claims Process
Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry.
Dec 22, 2025 • 42min
Empowering Restoration Businesses Through Collaboration and Strategic Growth
Find out why partnerships, resource sharing and strategic planning are a big part of restoration business success in this episode of Ask The Expert with Jim Kowalski.
Dec 19, 2025 • 23min
INTRConnect – Intelligence Beyond Bounds with Garret Gray
Get an inside look at INTRConnect 2026 with Garret Gray. From keynotes and tech trends to strategies for restoration and insurance professionals. This is an event you won’t want to miss!
Dec 11, 2025 • 41min
How Restoration Companies Can Scale for Future Disasters
Learn how restoration companies can scale for future disasters with expert tips on technology adoption, resource mobilization and customer communication strategies.
Dec 10, 2025 • 35min
How CAT Response Is Evolving for 2026 Disaster Seasons
Discover how CAT response is evolving with drones, AI and predictive analytics that help improve disaster preparedness and restoration outcomes for 2026 and beyond.
Dec 3, 2025 • 42min
Empathy and Emotional Intelligence Drive Restoration Success
JoAnn Wiechmann discusses emotional intelligence, customer care and team culture in restoration, offering insights for building trust and resilience.
Nov 26, 2025 • 23min
Leveraging AI and Technology for Growth with Nick D’Urbano of Distance
Nick D’Urbano shares how AI and technology help restoration businesses boost leads, optimize customer experience and gain a competitive edge in the market.
Nov 25, 2025 • 30min
Margin vs. Markup: The Costly Confusion in Restoration
Learn why it’s crucial for restoration contractors to understand markup vs. margin and overhead to avoid costly mistakes and improve their profitability.
Nov 19, 2025 • 15min
Kaylin Glaspie on Winning R&R’s 2025 Technician Award
Hear from Kaylin Glaspie, R&R’s 2025 Technician Award Winner, as she shares insights on her career, leadership and advice she has for fellow restoration professionals.
Nov 18, 2025 • 44min
Referral Partnerships: A Strategic Growth Tool for Restoration Companies
Learn how restoration businesses can grow through strategic referral partnerships with plumbers, realtors and services professionals with Chris Matts.
