The Restoration & Remediation Ask the Expert Podcast
www.randrmagonline.com
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.
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Episodes
Mentioned books
Dec 11, 2025 • 41min
How Restoration Companies Can Scale for Future Disasters
Learn how restoration companies can scale for future disasters with expert tips on technology adoption, resource mobilization and customer communication strategies.
Dec 10, 2025 • 35min
How CAT Response Is Evolving for 2026 Disaster Seasons
Discover how CAT response is evolving with drones, AI and predictive analytics that help improve disaster preparedness and restoration outcomes for 2026 and beyond.
Dec 3, 2025 • 42min
Empathy and Emotional Intelligence Drive Restoration Success
JoAnn Wiechmann discusses emotional intelligence, customer care and team culture in restoration, offering insights for building trust and resilience.
Nov 26, 2025 • 23min
Leveraging AI and Technology for Growth with Nick D’Urbano of Distance
Nick D’Urbano shares how AI and technology help restoration businesses boost leads, optimize customer experience and gain a competitive edge in the market.
Nov 25, 2025 • 30min
Margin vs. Markup: The Costly Confusion in Restoration
Learn why it’s crucial for restoration contractors to understand markup vs. margin and overhead to avoid costly mistakes and improve their profitability.
Nov 19, 2025 • 15min
Kaylin Glaspie on Winning R&R’s 2025 Technician Award
Hear from Kaylin Glaspie, R&R’s 2025 Technician Award Winner, as she shares insights on her career, leadership and advice she has for fellow restoration professionals.
Nov 18, 2025 • 44min
Referral Partnerships: A Strategic Growth Tool for Restoration Companies
Learn how restoration businesses can grow through strategic referral partnerships with plumbers, realtors and services professionals with Chris Matts.
Nov 13, 2025 • 59min
The Hidden Health Impacts of Indoor Air Quality with Dr. Iyad Al-Attar
Explore the hidden health risks of indoor air pollution with Dr. Iyad Al-Attar, from health impacts to filtration failures and building design innovations.
Nov 11, 2025 • 44min
Smart IT Solutions for Restoration: Growth, Security & Automation
Learn how National Technology Management (NTM) helps restoration businesses protect their data, automate operations and grow with smart IT and cybersecurity strategies from CEO Kelly Siegel.
Nov 5, 2025 • 29min
From Laborer to Leader: Jesús Miranda’s Restoration Journey
Learn how Jesús Miranda rose from laborer to Project Director at First Onsite, inspiring others through leadership, safety and purpose in the restoration industry.
