The Restoration & Remediation Ask the Expert Podcast
www.randrmagonline.com
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.
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Episodes
Mentioned books
Aug 5, 2025 • 35min
Best Practices, Emotional Impact and the Future of Flood Response and Restoration
Stefan Figley joins Ask The Expert to discuss Texas’ flood recovery, emotional impact and the future of best practices for restoration professionals nationwide.
Aug 1, 2025 • 17min
Nominations for the 2025 R&R Technician Award are Open!
R&R’s annual Technician Award, sponsored by Violand Management Associates, is now accepting nominations to honor the industry’s frontline professionals. In this episode of Ask the Expert, we talk with Jeff Jones of Violand Management about what this award means to the organization and what it means to the industry.
Jul 30, 2025 • 31min
Beyond the Spray: Disinfectant Protocols That Work with Clay Hernandez
Restoration professional Clay Hernandez explains proper use of disinfectants, EPA label rules and post-remediation testing in this expert-led episode of Ask The Expert.
Jul 23, 2025 • 40min
RIA Leaders Share Industry Trends, Advocacy and More!
RIA President Jeff Moore and Past President Ben Looper join Ask The Expert to share updates on the Cost of Doing Business Survey, TPA Scorecard and more.
Jul 21, 2025 • 44min
What You Need To Know About: Fentanyl, Forensic Restoration & Human Decomposition
Jeff Jones shares his insights on fentanyl, human decomposition and forensic restoration ahead of his presentations at The Experience Convention and Trade Show.
Jul 16, 2025 • 34min
Brand, Culture and the Next Generation of Professionals
In this episode of Ask The Expert, Alexus Neidert of Thomasville Restoration shares insights on brand-building, company culture, and preparing the next generation of leaders in the restoration industry.
Jul 3, 2025 • 21min
Franchise vs. Independent: What Every Business Owner Should Know
Learn about the operational differences between franchises and independent businesses with Danessa Itaya, President of Bio-One®, she shares insights, real world examples and the value of franchise support systems.
Jul 3, 2025 • 23min
Employee Retention: How to Keep Your Best People
Learn why the restoration industry struggles with employee retention and how you can fix it. This episode of Ask the Expert features expert insights from REINS founder Chris Buttenham on culture, incentives and career growth.
Jul 2, 2025 • 31min
Streamlining Documentation with 360 Documentation
Explore 360 documentation and how this technology is revolutionizing the restoration industry with faster workflows, transparency and an upcoming special training opportunity at The Experience Convention and Trade Show in Las Vegas, NV.
Jul 1, 2025 • 35min
Estimating to Close: Strategies for Faster, Smarter Claims Resolution
In this episode of Ask the Expert, find out how Elkmont Estimates supports restoration professionals with accurate, compliant estimates that help speed up claims closure.
