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The SaaS Revolution Show

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Mar 27, 2019 • 32min

[SaaStock LatAm special]: How Superlógica grew 10x by improving pricing plans

Tune in for an extra bonus episode hosting SaaStock LatAm speaker André Baldini, CEO of Superlógica. Superlogica was started back in 2001 as an ERP software for condominiums. André Baldini started out as VP of Sales In 2017 he was promoted to CEO. Previously his career path had traversed a variety of industries including banking, health and EdTech. The common denominator between each was the use of technology and making an impact on people’s lives. He has certainly had a massive impact on Superlógica. In the last three years, it has grown from 60 to 225 in headcount, 10x in revenue and now serves 4 different verticals. The biggest reason behind that growth is a switch to a full blown SaaS model starting in 2016. In my conversation with Andre we get deep into the story behind that switch, how pricing plans were created and the pitch adjusted. André is one of the speakers we will host in São Paulo for SaaStock LatAm on April 23-24th. There, he will be joined by speakers such as Aaron Ross, Co-CEO of Predictable Revenue, Lauren Vaccarello, VP Marketing Box, Eric Santos, CEO of Resultados Digitais and many others. As Andre told me on the podcast, conferences like SaaStock coming over to Latam are key to helping the SaaS industry mature from its Early stages. I certainly hope we can contribute to the strengthening of the community. Join us SaaStock LatAm and grab your ticket before we sell out. Also, be sure to sign up for our Insider Sale to get access to one of the 500, 2 for 1, tickets for SaaStock19 in Dublin this October. Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Mar 21, 2019 • 27min

How to venture into product-led growth and scale with Ashley Murphy

The guest on the latest episode of the SaaS Revolution Show is Ashley Murphy, Director of Growth at OpenView Ventures. She shares insights about the benefits of product-led growth and how to go about implementing it in your company. Ashley has spent the last two and a half years helping the OpenView portfolio companies with their go to market strategy including product led growth. The unique model that the Boston-based VC firm has is to provide strong support to companies post their investment to help them refine business models, pricing, marketing so they can ultimately scale. Prior to joining OpenView, Ashley cut her teeth in Wayfair.com where she executed their expansion into B2B. As the company grew, Ashley found herself craving the early days of figuring GTM from scratch. OpenView and their great portfolio of companies such as Expensify, Calendly, Datadog and many others was the perfect ground for that. In the last year or so, OpenView have been on the forefront of product led growth and its benefits to SaaS companies and Ashley has been one of the most active proponents. In the podcast, she digs deep into topics such as:: What is Product-Led growth What needs to change first in an organisation before it can start implementing PLG How to flip the switch for areas like marketing and customer success Ashley will be covering the topic even more extensively at SaaStock East Coast where she will be taking the stage alongside Michael Litt, CEO of Vidyard, Meghan Keany Anderson, VP Marketing at HubSpot and Aaron Krall, a mastermind in SaaS onboarding who you will hear from in next week’s episode. To see them and a ton of other amazing speakers, make sure you grab a ticket before March 29th to save a $100. And while you are on the saving side, be sure to sign up for our Insider Sale to be in for early access to our 2 for 1 tickets for SaaStock19 taking place in Dublin in October.  Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Mar 14, 2019 • 32min

What do growth investors look for?

On the latest episode of the SaaS Revolution Show, we take you back to the SaaStock18 stage for a panel discussion on what growth investors look for. Jos White, General Partner at Notion Capital, moderates the panel featuring Nicola McClafferty, Investment Director at Draper Esprit, Michael Brown, General Partner at Battery Ventures, and Tom Mendoza, Venture Investor at EQT Ventures. Growth investors like Jos, Nicola, Michael, and Tom look through a different lens for Series B/C rounds as compared to earlier stage venture investors. How they make decisions and what they see as the key drivers of a high-quality growth round tends to be different at this stage where they expect millions in ARR, a solid product-market fit and an international outlook. They share views on: Growth round readiness and what needs to be in place to even start thinking about Series B Their own key considerations, including metrics and parameters How investors make sure Series B funds will be spend the right way Bringing investors like Jos, Nicola, Michael and Tom and hundreds more to share their insights as well as meet excellent SaaS companies at SaaStock is one of our favorite things. To make sure you can soak up their actionable advice during conference sessions as well as sit down for many potential funding chats with the myriad of investors from around the world, you really want to bring a co-founder or exec along. If you sign up for our Insider Sale , you will get early access to our 2 for 1 tickets for SaaStock19 and bring them along for free. You will double the learning, the networking, and the fun. Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Mar 7, 2019 • 52min

[The Struggle] Lessons on traction from 4-time founder Hannah Chaplin

On this month’s episode, Alex speaks with Hannah Chaplin, Co-Founder, and CEO of Receptive, a SaaS company that helps other SaaS companies make the most of the product feedback they get and turn it into insights that can help them grow. Receptive is Hannah’s fourth company, the second which is SaaS. She has been an entrepreneur since the age of 21 and knows all too well the struggles of starting a company. But also the exhilaration. Her first Saas company, Order Harmony, was her learning ground about all things SaaS - from the basic metrics to the marketing, pricing, running a product and gathering feedback. The experience was priceless but the company never really took off. Four years ago, it morphed into Receptive. Her greatest challenge has been the nagging question whether “a product feedback platform is a sustainable business.” Even as customers signed up for Receptive, Hannah still struggled with the doubts if this was a viable idea. What helped her was the numbness to negative feelings she had developed through years of taking many risks. As we mark International Women’s Day on March 8th, at SaaStock we celebrate all the remarkable women of SaaS like Hannah who push through the challenges of starting and running businesses, all the while growing families and dealing with a myriad of other responsibilities, and making SaaS a better place. You can see Hannah and many other incredible women like her at SaaStock19 as well as our global series of events in São Paulo, Hong Kong, New York, San Francisco, and Sydney. If you have your heart set on Dublin for SaaStock19, be sure to sign up for our Insider Sale to get early access to our 2 for 1 tickets. Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Feb 28, 2019 • 38min

How to build a killer brand to achieve hyper growth with Dave Gerhardt

On this episode of the show, we host with Dave Gerhardt, VP Marketing at Drift, and talk about the importance of brand in B2B and how to go about creating an awesome one. Dave joined Drift at the very start as the first marketer. When I asked him whether it had been his impressive resume, featuring names such as HubSpot and Constant Contact that got him the job, Dave admitted it was actually his side project, the Tech in Boston podcast, slack channel and email list that had caught the attention of David Cancel. Dave’s experience is particularly interesting because he has always marketed to other marketers. He says he has learned the most in the past 3 and a half years, where the heart of the marketing operations has been the unique Drift brand. That has helped Dave and the company to create a new category of conversational marketing, sign up over 150K customers and become incredibly distinct in their marketing. Listen on to hear: How to win the hearts of customers How Drift approached building its brand How to determine the way to approach your brand Dave will be joining us once again at this year’s SaaStock flagship conference this October in Dublin. Don’t forget to sign up for the Insider Sale and be the first one to find out when we release our 2 for 1 tickets in April. There are only 500 tickets up for grabs, and once they're gone that is it! Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Feb 21, 2019 • 1h 14min

The fundamentals of repeatable SaaS success with John Thompson

Today we bring you the first of our extended podcast episodes, where Alex gets to ask the nitty-gritty details he usually doesn’t have time for. These hour-long episodes offer a well-rounded insight into the workings of some of the most successful SaaS founders and their companies. The guest this week is John Thompson, a Co-Founder and a CEO who has taken 2 businesses from zero ARR through seed and A rounds. His first company Commerce Decisions was an early SaaS exit back in 2008. Today he is the Chairman of Wax and ProspectSoft - two later stage PE-backed SaaS companies. He also works closely with Forward Partners, a London-based seed stage VC fund advising their B2B SaaS portfolio companies on sales and growth. As he told me in the interview - he has 8-9 SaaS CEOs in his life every week. Listen on to learn: The fundamentals of building a strong SaaS company, and the most important elements for success, What has made John a successful CEO What was the wake-up call for him to start taking care of his mental and physical health and how he goes about it. Some of his beliefs may be seen as controversial but he steadfastly believes in them because they all stem from his own experience, in which with each good year, 3 or 4 bad ones came. John has been at every SaaStock flagship conference to date and will be joining us a fourth time this October in Dublin. Sign up for the Insider Sale and be the first one to find out when we release our 2-for-1 tickets in April. SaaStock is always better with a Co-Founder or a colleague, so you can cover more ground and learn at multiple tracks and bootcamps. Let us know if you like this longer format by leaving a review and a rating on Apple iTunes or wherever you get your podcast, or by reaching out on twitter @SaaStock. If you want to get in touch with John, you can email him john@briggsassociates.co.uk Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Feb 14, 2019 • 38min

How to be global from day 1 with Max Armbruster

On the latest episode of the SaaS Revolution Show, we host Max Armbruster,  Founder of Talkpush, about being truly global from day 1. It’s a topic that fits Max all too well as he would easily qualify as a global citizen of the world. Having lived pretty much everywhere around the globe, his current home is Hong Kong. Talkpush is his fourth company, which he started in 2014. While the HQ of the company is technically Hong Kong where Max sits with two other people, the reality is that the conversational Candidate Relationship Management system has been global from day 1 and has 5 homes. That wasn’t the advice Max had received at the beginning. Instead of focusing on one market alone and growing slowly, Max decided to approach growth differently - working with enterprise customers he would follow existing customers around the world and expand in each market where they were present rather than seek to find new customers in one place. The plan has worked out well and Talkpush currently employs 45 people and after an initial seed round is a 100% customer-funded. Listen on to hear: How Max de-risked expanding into new markets How to approach each market individually from a technological perspective One way to make sure your positioning is right in each market Max is one of the excellent speakers we will host at SaaStock Asia, which will take place in Hong Kong, May 14th - 16th. He will be joined by other successful founders from Hong Kong such as François Chabaudie, Co-Founder & CEO, Neoma and Paul Lugagne Delpon, Co-Founder Easyship as well as international founders who have already ventured onto the Asian market successfully such as Eric Siu, CEO at Single Grain, Bjoern Zinssmeister, CEO and co-founder, Templarbit and Peter Coppinger, CEO and co-founder Teamwork. Find out more information about SaaStock Asia and get tickets.  If you are curious to learn what other companies are succeeding from the region, have a look at our list of 38 bright Asian SaaS stars from 11 countries.  Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Feb 7, 2019 • 44min

Coping with the everyday struggles on the way to $20M+ ARR with Matthew Bellows

On this month’s episode of the Struggle, Alex speaks with Yesware co-founder and chairman of the Board, Matthew Bellows. He interviewed him a year ago for another episode of the SaaS Revolution Show where the focus was on the part of the story that showcased Yesware’s success to date. Today they take a step back and, in the spirit of The Struggle,  chat about the myriad of struggles that Matthew has been through, that isn’t often discussed, on the way to that success. Matthew started Yesware in 2010 together with his co-founder and CTO Cashman Andrus. The plan was to bootstrap but as demand for engineering talent increased while savings were drying up very quickly, Matthew and Cashman decided to fundraise. According to the blog posts, they had read it was meant to be easy. The reality turned out anything but. While the experience was difficult, Matthew believes that for Yesware it was the right thing to do. It also served as an important gut check - Do we actually want to run this company and build this product? The answer was yes and eventually, they managed to raise a $1 million in 2011, which helped fuel the initial build of the communication platform for salespeople. Yesware has gone on to raise a total of $48 million. The Yes answer to that question has always remained. Matthew goes in-depth on why he never wanted to give up. He is incredibly open and honest throughout the conversation and covers a large array of topics such as the inherent conundrum of being CEO, how he has grappled with a very strong case of Imposter Syndrome, the struggles of managing executives, how meditation has helped him immensely, why he stepped down as a CEO in August last year and he feels about it. We finish off with the one piece of advice he would give to fellow founders and CEOs. This is the untold story of Yesware: 7 years in the making. If you would like to share your story of struggle with us on the show, get in touch by emailing podcast@saastock.com Listen to the original SaaS Revolution Show episode with Matthew Bellows You can find more information about his executive coach, Jerry Colonna here Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Jan 31, 2019 • 35min

How to move from Marketing qualified leads to Product qualified leads

On this episode of the show, we chat with Kieran Flanagan, VP Marketing at HubSpot, about the essentials of product qualified leads. A software engineer by education, Kieran very quickly figured out that he would be average at best when it came to building software products. Where he go excited was in getting people to use them, and grow that usage. Kieran’s path in figuring that out has seen him go through companies like Salesforce and Marketo, finally landing at HubSpot 6 years ago. Such a long tenure is unusual for people like Kieran who get easily bored but HubSpot has proved an incredibly interesting playground for experiments that he hasn’t been tempted to leave. In the past two years, he has been in charge of the entire top of the marketing funnel, which represents all the demand created through users and leads. A lot of that has been led by trials and use of freemium products. Listen on to hear: What is a product qualified lead How to know if a product-led strategy makes sense for your business How to begin transitioning to product qualified leads Kieran has spoken at three SaaStock conferences and will be back at SaaStock19, where we will bring many more marketers just like him. Sign up for our Insider sale to be the first to get access to our 2 for 1 ticket sale. Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)
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Jan 29, 2019 • 34min

How HubSpot Broke a Year-Long Traffic Plateau by Upending the Editorial Strategy

On this bonus episode of the show, we bring you the keynote that Meghan Keaney Anderson, VP Marketing at HubSpot, gave at last year’s SaaStock on Tour in New York. Meghan goes in great detail on the year-long traffic plateau HubSpot’s blog went through in 2017 and how after the initial heart palpitations, the team upended the editorial strategy and are stronger than ever today. A creative writing major, Meghan joined HubSpot in 2011 when the growth graph of the blog looked like any content marketers dream - a hockey stick. That lasted for a few years until in 2017 it hit a plateau. In the first few months, Meghan and the team ascribed it to seasonality but as months went by with no changes they began to worry. As they would find out, many other companies were reporting similar results, and named that year, the great flattening of 2017. The journey to get out of the plateau began. Listen on to hear: Why were all companies seeing the plateau at that time? What was the first thing HubSpot did to accommodate to this new reality How did HubSpot optimize content to fit Google’s new algorithms To fully enjoy this podcast you can follow Meghan’s deck as you are listening. From June 4th to the 6th, we will be back in New York to run a bigger and better SaaStock East Coast conference featuring incredibly successful SaaS founders and executives such as Meghan, as well as key investors from the region. Find out more about SaaStock East Coast and buy tickets. Check out the other ways SaaStock is serving SaaS founders🇺🇸 SaaStock USA 2025: 13-15 May 2025 | Austin, Texas. Connect, learn and thrive at the leading conference for B2B SaaS Founders, Operators and Investors from Pre-Seed to Series C. (https://ti.to/saastock/saastock-usa-2025)🇮🇪 SaaStock Europe 2025: 12-14 October 2025 | Dublin, Ireland. "The best SaaS conference for founders, execs & investors in Europe, period." - Christoph Janz, Partner, Point Nine. (https://share.hsforms.com/1FbUpCXpJT8um3MehUUYcAg3upof)🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home)

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