Did you know that there were monks in the 1400s doing text-based sentiment analysis? Can you name the 2016 movie that starred Amy Adams as a linguist? Have you ever laid awake at night wondering if stopword removal is ever problematic? Is the best therapist you ever had named ELIZA? The common theme across all of these questions is the broad and deep topic of natural language processing (NLP), a topic we've been wanting to form and exchange words regarding for quite some time. Dr. Joe Sutherland, the Head of Data Science at Search Discovery, joined the discussion and converted many of his thoughts on the subject into semantic constructs that, ultimately, were digitized into audio files for your auditory consumption. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.

For our special International Women's Day episode, we committed a type one error and peeked at our results, so we are releasing this winner three days early. As good analysts, we set out to optimise the podcast by swapping out Tim and Michael for two guests (it's rare for Tim to be in the control group, but he's an outlier either way). Unfortunately, it turns out we confused testing with personalisation, so we invited along a family member, Michele Kiss, as well as CRO expert Valerie Kroll, to talk about the evolution of the space from conversion rate optimisation (CRO) to experimentation. In Val's words, good experimentation programs are all about optimising to de-risk product feature roll-outs and marketing tactics, all the while learning about our users and prospects. Stay tuned for the three tips from our guests on how to set up the best version of an experimentation framework, as well as the stats on the show's gender breakdown since our start in 2015! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.

Have you heard the one about the four analysts who run a podcast who walked into a resort in Hungary? Well, now you can! Or, at least get a taste of that experience. Michael, Moe, Tim, and Josh headed to Superweek last month and, among other things, did a 12-hour audio livestream to try to give interested listeners a taste of the experience. On this episode, we're bringing you just over an hour (occasionally, we "power" right past the "hour" mark) of that livestream, centered around (but not limited to!) Michael's presentation on "the last mile of analytics," which is about the importance of self-awareness, communication, and interpersonal skills when it comes to putting analytics into action. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.

The hosts dive into their favorite analytics tips with playful banter and camaraderie. They discuss the art of effective stakeholder communication and the balance of traditional and modern data visualization tools. Emphasis is placed on the importance of documentation and collaboration to boost accountability. Empathy and constructive feedback take center stage in data presentations. They also share personal anecdotes about negotiation strategies and sprinkle in some fun cultural references, including a nod to 'The Mandalorian'.

Once upon a time, website behavioral data was extracted from the log files of web servers. That data was messy to work with and missing some information that analysts really wanted. This was the OG "server-side" data collection. Then, the JavaScript page tag arrived on the scene, and the data became richer and cleaner and easier to implement. That data was collected by tags firing in the user's browser (which was called "client-side" data collection). But then ad blockers and browser quirks and cross-device behavior turned out to introduce pockets of unreliability into THAT data. And now here we are. What was old is now somewhat new again, and there is a lot to be unpacked with the ins and outs and tradeoffs of client-side vs. server-side data collection. On this episode, Mike Robins from Poplin Data joined the gang to explore the topic from various angles. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.

Tim, a forward-thinking data analyst, predicted the ongoing debate about including insights in reports way back in 2015. In an engaging discussion, he emphasizes the vital distinction between mere reporting and in-depth analysis, advocating for actionable insights. The conversation explores the evolution of data reporting practices, highlighting the need for clarity and stakeholder training. Tim also dives into the importance of balancing metrics, continuous campaign assessment, and managing stakeholder expectations while fostering a data-driven culture.

It's the end of the year, and we know it, and we feel fiiiiine. Or, maybe we have a little anxiety. But, for the fifth year in a row, we're wrapping up the year with a reflective episode: reflecting on changes in the analytics industry, the evolution of the podcast, and the interpersonal dynamics between Tim and Michael. From the state of diversity in the industry (and on the show), to the trends in analytics staffing and careers, to the growing impact of ethical and privacy considerations on the role of the analyst, it's an episode chock full of agreement, acrimony, and angst. And, it's an episode with a special “guest;” it's the first time that producer Josh Crowhurst is on mic doing something besides simply keeping our advertisers happy! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.

Once upon a time, there was an analyst. And that analyst had some data. She used that data to do some analysis, and from that analysis she realized she had some recommendations she could make to her organization. This was the point where our intrepid analyst reached a metaphorical fork in Communication Road: would she hastily put all of her thoughts together quickly in a slide deck with charts and graphs and bullets, or would she pause, step back, and craft a true data story? Well, if she listened to this episode of the podcast with presentation legend Nancy Duarte, author of five award-winning books (the most recent one — DataStory: Explain Data and Inspire Action Through Story — being the main focus of this episode) she would do the latter, and her story would have a happy ending indeed! For complete show notes, including links to items mentioned in the episode and a transcript of the show, visit the show page.

How accurate is your data? How accurate is any of our data? If our data is more accurate, will we make better decisions? How MUCH better? Why do the show blurbs of late have so many questions? THAT is a question we can ACCURATELY answer: because the shows grapple with challenging questions! On this episode, Snowplow co-founder Yali Sassoon joined us to chat about the nuts and bolts of data accuracy: the inherent messiness of client-side tracking (but, also, the limitations of server-side tracking), strategies of incrementally improving data accuracy (and the costs therein), and the different types of scenarios where different aspects of data accuracy matter in different ways! Pour yourself a drink (a 2 oz. shot of a fine Scotch will do... which would be 59.1471 ml if you want an accurate and precise metric pour), settle in, and give it a listen! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.

READ ME!!! LISTEN!!! DO YOU KNOW WHY THIS IS IN ALL CAPS?! IS IT RAISING YOUR HEART RATE?! IS IT MAKING YOU A LITTLE IRRITATED?! IT MIGHT BE! IF IT IS, WE COULD MEASURE IT, AND MAYBE WE WOULD REALIZE THAT WE WERE INDUCING A SUBCONSCIOUS EMOTIONAL RESPONSE AND REALLY SHOULD TURN OFF THE CAPS LOCK! That’s the topic of this episode: the brain. Specifically: neuroscience. Even more specifically: neurodesign and neuromarketing and the measurement and analytics therein. We're talking EEGs, eye tracking, predictive eye tracking, heart rate monitoring, and the like (and why it matters) with Diana Lucaci from True Impact. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.