One Next Step: Management Tips & Tools for Small Business Owners

In this episode, we’re talking about burnout and energy management with Mary Brooks, the owner of Sustainable Nutrition and the Fuel Better Formula. She has a Master’s Degree in Nutrition and is a certified Integrative Nutrition Coach. She has more than 28 years of experience in health coaching and helps people get to the root cause of low energy, fatigue, and burnout. This year, especially, has been a challenge for all of us. Learning to work at home, having kids home all day while attempting remote school, feeding them and the family, and not to mention the stress of keeping your family safe during the pandemic — it’s been a lot to juggle emotionally and physically. Mary’s own burnout experience led to health complications which led her to make radical changes in her life. Today, she wants to help you do just that. Welcome to episode 37 of One Next Step.See omnystudio.com/listener for privacy information.

This week, Lisa and Tricia continue their conversation about the Enneagram with the author of The Road Back to You, Ian Morgan Cron. In this episode, he shares highlights of Enneagram numbers 6 through 9, what motivates them, and what it’s like to work with them. As an Enneagram expert, trained psychotherapist and priest, Ian knows personality types inside and out. He helps us better understand how the Enneagram can be such a helpful tool for the workplace or really any relationship in your life. Welcome to episode 36 of One Next Step.See omnystudio.com/listener for privacy information.

This episode is all about the Enneagram and how to interact with all personality types at work. We’ll be joined by Ian Morgan Cron, a champion of the Enneagram, awakener of people, and bestselling author of the popular Enneagram book, The Road Back to You. As a pioneer in the contemporary Enneagram movement, Ian is a highly sought-after speaker for large conferences and corporate boardrooms alike. In this first of a two-part interview, Ian will share highlights of Enneagram numbers 1 through 5, what motivates them, and what it’s like to work with them. Welcome to episode 35 of One Next Step.See omnystudio.com/listener for privacy information.

In this week’s episode, Lisa and Tricia talk with someone who is highly respected both in the for-profit and nonprofit world — Jeff Henderson. He’ll discuss a concept most entrepreneurs think about as they are launching but usually leave behind in the hustle and bustle of a task-oriented workplace. During those early days when you are trying to get your feet off the ground, you may not have the time or cash flow for your team to strategize and plan big. What leaders sometimes fail to focus on is — what are the true needs of our customers? How can we meet them where they are? And the biggest concept: why doing good is just plain good business.  Welcome to episode 34 of One Next Step.See omnystudio.com/listener for privacy information.

In this episode, we’re going to explore the response “I’m fine!” “On average, we say "I’m fine" 14 times a week, but only 19% of us actually mean it. You know the experience: you’re walking down the office hall and someone casually says, “Hey, how are you today?” What is your instinctual response? Most people say “Fine, thank you. How are you?” And the response repeats itself. Why did that become such a common and acceptable response? It’s almost as casual as saying “hi.” We all say it; sometimes we mean it and sometimes we don’t. Today we will explore why it’s a popular response, why society views it as an acceptable answer, how we and the members of our team can have more honest, vulnerable relationships, and what we can do when we’re not fine. Welcome to episode 33 of One Next Step.See omnystudio.com/listener for privacy information.

In this episode, Tricia and LZ welcome Casey Graham, co-founder and CEO of Gravy, an organization that helps businesses collect unpaid recurring payments. Before launching Gravy, Casey founded The Rocket Company where he helped church leaders scale their financial leadership and fundraising opportunities. Not only has Casey launched three businesses, but he’s authentic and passionate about helping business owners. He understands what makes a business successful and what can lead to its failures. Today, Casey is going to help us recognize how unsatisfied owners create unfocused and unmotivated leaders, and what to do about it. Welcome to episode 32 of One Next Step.See omnystudio.com/listener for privacy information.

Working with an executive assistant isn’t a one size fits all experience. Each leader has their own communication style and management style and so does each EA. Being able to use your unique qualities to better work together as a team can be the catapult to your potential as a leader and your growth as an organization. This week, we are continuing our conversation around how to help you better lead your organization by learning to leverage your executive assistant in more effective ways. Here to join us again for this conversation are our very own executive assistants, Kate Sawtelle and Melissa Lawrence. They are ready to jump in and help us discuss how leaders can best work with their executive assistant to build trust, effectively create expectations, and better communicate. Welcome to episode 31 of One Next Step.See omnystudio.com/listener for privacy information.

It’s easy to find yourself in the weeds of running your business but knowing the right time to lean into your team is essential to maximizing your organization's growth. Our executive assistants have helped us navigate through the good, the bad and the ugly. We wouldn’t be able to lead our organization well without their support. We’re honored to have our assistants Kate Sawtelle and Melissa Lawrence join us for this podcast. They’re ready to help us unpack the ways their support has made all the difference to the way we lead, and we will share ways to effectively leverage your EA so that you can get better organized and lead with more freedom. Welcome to episode 30 of One Next Step.See omnystudio.com/listener for privacy information.

Everything was different in 2020 as we all faced new and challenging hardships. Some goals shifted, some were thrown out the window, and some we were able to hang on to regardless of what was happening around us. However, no matter what 2021 looks like, we can try to find balance as we continue to lead our organizations and personal lives. If this new year continues to throw us curveballs, the great thing is, we are adaptable. With an initial plan, we just need to reevaluate and adjust when things don’t go according to that plan. So join us as we talk about focusing on your professional and personal goals. Welcome to episode 29 of One Next Step.See omnystudio.com/listener for privacy information.

Scaling sales teams is a challenge. So many products or companies fail because teams didn’t figure out a few key ingredients. Today Scott Leese joins us to talk about just that. When it comes to sales, Scott Leese is the man. Not only is he an author, and we will talk about his book Addicted to the Process, but he is the founder of both Scott Leese Consulting and The Surf and Sales Summit. He joins us today to talk about building a successful sales team while leading it as a small business owner, giving all of us the best tips to find the right salespeople who can grow your team and eventually your business. Welcome to episode 28 of One Next Step.See omnystudio.com/listener for privacy information.