One Next Step: Management Tips & Tools for Small Business Owners

After years of mastering productivity and leadership in a shared office environment, many successful leaders have been forced to work and lead from home over the last year. Some have decided they personally miss the office and hate working from home. In this masterclass episode, Tricia and LZ acknowledge that working from home isn’t for everyone. They’ll diagnose why someone may not like it and help customize a personal work environment that enables that person to thrive even if their organization is remote. Welcome to episode 47 of One Next Step.See omnystudio.com/listener for privacy information.

Can you afford an executive assistant? The real question is: Can you afford not to have one? As a leader, most of us are moving a hundred miles a minute, going through the day at a blistering pace, with phone calls, meetings and important decisions every hour. Some entrepreneurs just getting started might consider having an executive assistant as an unnecessary luxury. But our guest today, Jason Pond – the CEO at Grizzly Broadband – knows that’s just not the case. He’s joining us to talk about the power of having an executive assistant, specifically how it can elevate your capacity and effectiveness as a leader, both personally and professionally. Welcome to Episode 46 of One Next Step.See omnystudio.com/listener for privacy information.

“Should I franchise?” It’s a question all successful business owners think about at some point. But a lot needs to happen before you take that first step: What type of factors should be in place before deciding to franchise, and how can you know if franchising is the right move for you? Today we’ll talk with Tom DuFore, the CEO of Big Sky Franchise Team, where he supports and consults with Big Sky Franchise Team’s clients on their expansion and franchise efforts. So if you’ve ever wondered about how to and when to start scaling your business, Tom has the answers. Welcome to Episode 45 of One Next Step.See omnystudio.com/listener for privacy information.

The market always evolves. While the pandemic has created additional financial pressure for most businesses, it also rendered some business models obsolete or struggling to hold on while serving a shrinking market.  In this episode, we’ll talk about how to navigate a significant loss in revenue so your business can survive and soon return to the place where it thrives. Welcome to episode 44 of One Next Step.See omnystudio.com/listener for privacy information.

Business leaders say finding great people is one of their most common challenges. And even when they’re able to hire great people, leaders often don’t know how to keep and continue developing them. Joining us today to talk about this topic is Mrs. Dee Ann Turner. She spent 33 years at Chick-fil-A, Inc. as the Vice President of Talent. The company’s first female officer, she was instrumental in building and growing Chick-fil-A’s well-known culture and talent systems. She’s going to talk to us about how to keep and develop extraordinary talent and build an organizational culture that attracts world-class talent and consistently delights customers. Welcome to episode 43 of One Next Step.See omnystudio.com/listener for privacy information.

As leaders, we often spend lots of time identifying a great candidate yet we overlook our responsibility to equip them. Finding a great person is half the battle. An unequipped employee will cost you more time, money, and stress. In this episode, we are joined again by Krisha Buehler, BELAY’s VP of Human Resources. She’ll talk with us about how you can successfully onboard employees so they consistently and quickly add value to your organization. Welcome to episode 42 of One Next Step.See omnystudio.com/listener for privacy information.

As leaders, few decisions carry a price as hefty as hiring the wrong person. It costs us time, money, productivity, morale, and, in extreme cases, relationships with clients and team members. In this week’s episode, we’re going to discuss this issue with Krisha Buehler, BELAY’s VP of Human Resources. She’ll share a few tips on how you can more effectively identify the right people, avoid the wrong people, and safeguard your company culture so you get the help you need without comprising the help you have. Welcome to episode 41 of One Next Step.See omnystudio.com/listener for privacy information.

Does fun in the workplace really matter? Absolutely!  In this masterclass episode of One Next Step, Tricia and Lisa talk about the ins and outs of creating a fun company culture – and why creating one matters. The truth is, building a positive and fun company culture is one of the best and easiest ways to recruit new talent and keep your current talent feeling fulfilled and dedicated to your mission. Welcome to episode 40 of One Next Step.See omnystudio.com/listener for privacy information.

As leaders, we surprisingly struggle to pick the right people for our teams, which leaves us disappointed, frustrated and asking if we’ll ever get the help we need to grow our organization. In this episode, we’ll discuss this issue with Brooke Cecil, BELAY’s Director of Client Relations. Brooke and her team oversee our client experience, and a big part of their role is matching more than one thousand executive assistants, bookkeepers, and website specialists with business leaders all over the country with different needs in different situations. She knows how to help business leaders identify the right fit for their team.  And she’s here to share a few tips on how you can more effectively identify who’s right and who’s wrong for your organization. Welcome to episode 39 of One Next Step.See omnystudio.com/listener for privacy information.

One of the most simple — yet hardest — ways to enjoy work and get more fulfillment in life is learning how to say “no.” But the demands on your time, combined with the sense of responsibility you feel for your customers, team members, and family, might often compel you to say “yes” to every request and stretch yourself thin as you attempt to support everyone well. In this episode, we’ll talk about how leaders can say “no” – and, in some cases, “not now” – to opportunities, projects, meetings, and even your internal desire to stay involved. That way, you’ll have more margin for your most important priorities and responsibilities only you can do. Welcome to episode 38 of One Next Step.See omnystudio.com/listener for privacy information.