AI and the Future of Work  cover image

AI and the Future of Work

Latest episodes

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Jul 31, 2023 • 46min

Ron Bodkin, ChainML founder and CEO and ex-Google exec, shares how to ensure AI is used to benefit humanity

Ron Bodkin is a self-described “serial entrepreneur focused on beneficial uses of AI”. Ron founded ChainML in April 2022 to make it easier to integrate AI models into applications. The AI we know today is immature in so many ways and many of them relate to how crude the tooling is for traditional developers building AI-first features. The ChainML protocol is a cost-efficient, decentralized network built for compute-intensive applications running on blockchain technology. Prior to founding ChainML Ron had a distinguished entrepreneurial career having founded Think Big Analytics before it was eventually acquired by Teradata after which he spent three years in applied AI at Google. Ron is also an active investor and advisor and has degrees in Computer Science from McGill and MIT.Listen and learn...What led Ron to focus on how AI can have a positive impact on the worldWhy Hinton's right when he says "we've invented a superior form of learning"Where the current toolstack for building LLM apps is incredibly immatureHow to control the cost and performance of LLM appsWhy human brains are inefficientWhy the "effective cost of computing" is being reduced by 50% every yearHow we may get to AGI within 20 yearsWhy proprietary datasets and commercial issues will slow down AI innovationThe right way to regulate AIReferences in this episode...Meredith Broussard, professor and author, on AI and the Future of WorkAttorney relies on court cases made up by ChatGPTThe Microsoft Sparks of AGI paper
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Jul 24, 2023 • 33min

Trent Fitz, Zenoss Chief Product Officer, shares twenty years of observability wisdom... and what's ahead for AIOps

Trent Fitz is the Chief Product Officer at Zenoss after having spent two decades in product and marketing leadership roles at companies like Trustwave and SailPoint.Trent owns product strategy and marketing at one of the pioneers in the space. Zenoss was founded in 2005 and has continued to reinvent itself. With the advent of generative AI, it’s more relevant than ever.We’ve explored the topics of service assurance and monitoring in the past with great guests like Colin Fletcher who coined the term AIOps while at Gartner and Gareth Rushgrove from Snyk who publishes the popular DevOps Weekly newsletter.The field of monitoring is evolving rapidly as new architecture patterns emerge and the data exhaust they generate continues to increase. Listen and learn...Trent's history lesson in system monitoringThe role of AI in monitoring and operationsTrent's perspective on the evolution of monitoring tool sprawlWhat is AIOps vs. observability, monitoring, or event managementHow service-centric monitoring is essential for dynamic apps based on microservicesThe difference between generation one and two AIOpsWhere are manual rules insufficient and real AI is needed to monitor appsHow LLMs are being used to improve observabilityWhy Big Cloud won't own monitoring of cloud-native appsWill there be a time when AI will replace DevOps engineers?References in this episode...Colin Fletcher from Gartner on AI and the Future of WorkGareth Rushgrove from Snyk on AI and the Future of WorkCharity Majors on AI and the Future of Work
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Jul 17, 2023 • 43min

Jad Tarifi, Integral AI CEO and former Google Research team lead, shares how to train AI to reason like humans

Today's guest is one of the pioneers in generative AI having spent nine years at Google Research building teams that developed breakthrough technologies that led to innovations like the transformer architecture behind ChatGPT.Jad Tarifi co-founded Integral AI in 2021 after a distinguished career in AI roles as a researcher and leader. He received his PhD in Computer Science and AI from the University of Florida and did his undergrad at the University of Waterloo.Thanks to great former guest and friend of the podcast Hina Dixit from Samsung NEXT for the intro to Jad.Listen and learn: Can machines learn common sense? Do humans have common sense? Why Integral AI is providing a “base model for the world” Can machines ever learn as quickly as humans? How to improve the efficiency of LLMs with better algorithms Why the current transformer architecture is poorly designed for next word prediction How to use AI and robotics to create “magic wands” and “crystal balls” How to use AI to do “science at scale” What are the ethical implications of bots that can change the human life span How AGI is related to objective morality Jad’s four tenets of a new definition of “freedom” References in this episode… Integral.ai Blake Lemoine and the “sentience” debate Podcastle, generative AI for podcasts (a technology nobody needs)
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Jul 10, 2023 • 42min

Rodrigo Liang, SambaNova CEO, shares how he raised more than $1B to launch and grow the first generative AI unicorn

Today’s guest is one of the original AI-first entrepreneurs. SambaNova paved the way for generations of other companies including today’s generative AI cohort. Rodrigo Liang, CEO, and his team have raised more than a billion dollars from a legendary group of investors including Temasek, BlackRock, GV, and Walden International.The original vision for SambaNova’s chip architecture and software products came from work his co-founders did at Stanford’s famous AI Lab. Today, SambaNova has embraced generative AI and is again leading the industry. Before founding SambaNova, Rodrigo held senior leadership roles at Oracle and Sun after having received his masters and bachelors degrees in Electrical Engineering from Stanford.Listen and learn… Why AI will be bigger than the internet How SambaNova migrated from designing AI chip architectures to software How to build your own LLM like ChatGPT Where there are opportunities for companies beyond NVIDIA in the AI chip space What will lead to the “trough of disillusionment” for AI What are adjacent opportunities for AI outside chat that are at the early stages of maturity How every knowledge worker will soon benefit from an AI personal assistant How to address the problem of popular LLMs being trained mostly on English contentWhy we’re in the “Linux moment for AI” What contributes to the cost and complexity of training new LLMs What is fine-tuning and how does it work References in this episode… Sam Altman calls for global cooperation to regulate AIThe SambaNova technical blog The SambaNova partnership with Together.xyz to train BLOOMChat Christopher Nguyen, Aitomatic CEO, on AI and the Future of Work 
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Jul 3, 2023 • 36min

Karl Mosgofian, CIO of unicorn Gainsight, shares his journey to $200M ARR and how AI is helping the organization grow

We’ve interviewed some legendary CIOs including Mark Settle from Okta (a repeat guest), Reza Nazeman from SAP Concur, and, more recently, Carter Busse from Workato.We’re joined by another unicorn CIO today, Karl Mosgofian. Karl has helped grow Gainsight to more than $200M ARR and 1,200 employees. He has been leading the IT organization for nearly six years after having spent time at Harmonic, Apple, and Cadence Design.Thanks to friend of the podcast Carter Busse for the intro to Karl.Listen and learn...How Karl's role has changed since he joined Gainsight as a startup six years agoWhy it's hard for CIOs to "just keep the lights on"How Karl navigates the duel role of enabling the business to innovate with technology while making sure teams stay focused on solving business problemsHow Karl formulated the Gainsight employee ChatGPT policyWhy ChatGPT won't replace the help deskKarl's advice to vendors embedding AI in their productsHow Karl partners with his CISO and legal team to establish policies for LLM usageHow Gainsight is using AI internally to improve productivityAll about the quirky culture at GainsightReferences in this episode...Mark Settle on AI and the Future of WorkCarter Busse on AI and the Future of WorkReza Nazeman on AI and the Future of WorkLegendary Gainsight videos on YouTube
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Jun 26, 2023 • 38min

Robert Plotkin, popular author and expert in AI IP law, discusses regulation for LLMs and legal advice for entrepreneurs

No field is being upended as much as the legal profession. We’re all confused about how content generated by AI will be protected under the law and many lawyers are also asking how relevant they’ll be in a world where large language models can pass the bar and do legal research.Robert Plotkin is a luminary in the software patent space having been in the field for 25 years and having been involved in important IP cases related to everything from AI to quantum computing to autonomous vehicles and speech recognition.Robert also published the book Genie in the Machine back in 2009 which amazingly foreshadowed the legal implications of AI on IP. Robert has lectured at the Boston University School of Law and received his undergrad in Computer Science and Engineering from MIT.Listen and learn...How we should regulate LLMs... from an expertWhat entrepreneurs most often don't understand about IP lawWho has the rights to the inputs to LLMs?Can work derived from LLMs be patented?Is AI-generated work subject to copyright laws?What surprised Bill Gates when he saw GPT-4Is there an AI winter up ahead?References in this episode...Robert's personal siteHarvey raises $5M to be the AI co-pilot for lawyersAndy Clark's Natural-Born CyborgsBob Rogers, AI pioneer, on AI and the Future of WorkThe Blueshift IP whitepaper about how AI is automating the inventive process
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Jun 19, 2023 • 32min

Pradeep Menon, CTO at Microsoft's digital natives division in APAC, demystifies ChatGPT and lets us in on a secret about AI and jobs

Today’s guest is the author of a popular Medium blog where he has recently been dissecting generative AI for technologists. I read his introduction to the transformer architecture and immediately realized our audience needs to meet him. A bit like great recent guest Ken Wenger, Pradeep makes complicated technology accessible. By day, Pradeep Menon is a CTO at Microsoft's digital natives division in APAC. He has had one of the best ground floor views of generative AI since Microsoft first invested in OpenAI in 2019 and then again in March of this year.Pradeep was previously in similar roles at Alibaba and IBM. He speaks frequently on topics related to emerging tech, data, and AI to global audiences and is a published author.Listen and learn...What surprises Pradeep most about the capabilities of LLMs What most people don't understand about how LLMs like GPT are trained The difference between prompting and fine-tuning Why ChatGPT performs so well as a coding co-pilot How RLHF works How Bing uses grounding to mitigate the impact of LLM hallucinations How Pradeep uses ChatGPT to improve his own productivity How we should regulate AI What new careers AI is creating References in this episode...Ken Wenger on AI and the Future of Work Pradeep's book Data Lakehouse in ActionD-ID speaking avatars
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Jun 12, 2023 • 39min

Will AI eliminate jobs? Hear what best-selling author, futurist, and popular TEDx speaker Mark McCrindle says the data reveals.

We often discuss the technology that is automating the future of work. We perhaps don’t spend enough time talking about the human element - what it’s like being an employee whose career may be at risk or whose employer may not share her values. The future of work is about employers embracing the humanness of every employee and creating safe places. Mark McCrindle is a best-selling author, futurist, demographer, and popular TEDx speaker who is regarded as one of Australia’s foremost social researchers. He works with senior leaders to help them devise strategies for making their products and services future-proof. He’s also the host of The Future Report, a podcast featuring the themes of his social research.Listen and learn...How work culture directly impacts employee productivityHow to measure the quality of employee experiencesHow the mining industry attracts and retains workers... and how AI may replace traditional rolesShould humans feel threatened by AI?Mark's advice to young leadersWhy Mark says "we're made for work"... but that doesn't necessarily require an exchange of time for moneyHow human relationships with machines will always be different than human relationships with each otherWhy the culture in Sydney is uniquely favorable for entrepreneursReferences in this episode...Mark's social researchmccrindle publicationsAI's impact on humanity with Gary F. BengierBryan Talebi, Ahura AI CEO, on AI and the Future of Work
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Jun 5, 2023 • 38min

Exploring AI's impact on humanity: A conversation with author, philosopher, and futurist Gary F. Bengier

What does it mean to be human when your colleague's a bot? Can AI ever truly understand us? This week, we're thrilled to welcome Gary F Bengier, eBay's first CFO and author of the award-winning novel, Unfettered Journey, as we dive into the future of work and the role of AI. Gary's background in Silicon Valley and his understanding of AI and technology make him the perfect guest to shed light on the ethical implications of AI, the potential impact of large language models on business, and the crucial differences between symbolic software and large language models.As we unpack the World Economic Forum's prediction that AI will generate 97 million new jobs while eliminating 85 million in the next three years, Gary and I contemplate the implications of machines and humans working together. We discuss the possibility that robots could eventually build robot factories, detaching the output of the economic system from labor hours, and explore the question of sentience in the age of advanced technology. Join us for an important conversation and peer into the mind of one of the great philosophers and technologists of our time.Oh, and learn what Gary says is a better definition for the acronym "LLM" :).References in this episode:Tiernan Ray on AI and the Future of WorkWow... ChatGPT is very thirsty!The Santa Fe InstituteGary's book Unfettered Journey
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May 29, 2023 • 38min

Daniel Davila, CEO of Divisadero Pictures and tech strategist for Disney, Microsoft, and Comcast, discusses AI and the entertainment industry

The current Hollywood writers strike is the highest profile example of shifting dynamics in the entertainment industry. Studios are spending less to produce more content. Fees paid to writers have plummeted. Generative AI is only accelerating the trend. This has profound implications for the future of storytelling.Today’s guest is an expert in the entertainment industry having founded Divisadero Pictures in 2011 to advise entertainment companies from Disney to Comcast to Microsoft on strategy and finance topics. Daniel Davila received his MFA from USC and his MBA from Stanford. For historical perspective, today is only the second episode in more than 190 where we’ve discussed AI and the future of the work in the entertainment industry. For long-time listeners the last time was episode 87 back in April 21 with Michael Solomon and Rishon Blumberg, authors of Game Changer: How to be 10x in the Talent Economy, who  managed Bruce Springsteen and John Mayer in a previous life.Thank you to friend of the podcast Matthew Perez for the introduction to Daniel.Listen and learn...The history of media consumption patternsThe economics of the entertainment industryHow AI is changing the entertainment industryHow Daniel used generative AI tools to write a 70-page movie scriptDaniel's pitch to Francis Ford Coppola about the role of AI in movie-makingThe impact of streaming on media production and consumptionThe bias inherent in text to image tools like MidjourneyReferences in this episode...Michael and Rishon, Bruce Springsteen's former managers, on AI and the Future of WorkDivisadero PicturesThe Hollywood writers strike

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