306: Dan Helfrich, CEO of Deloitte Consulting, on AI Job Creation & Predictions for AI in the Enterprise

Dan Helfrich is the Chair and CEO of Deloitte Consulting, where he leads a team of over 80,000 professionals. He frequently shares his expertise on topics such as the evolving consulting landscape, the future of work, and inclusive leadership. Before assuming his current role, Dan led Deloitte’s Government & Public Services division. A proud Georgetown University alum, Dan holds both a Bachelor of Science and an MBA from the school, where he is also known as the play-by-play announcer for the Hoyas men's soccer team. Outside of work, Dan enjoys cheering on his talented kids from the sidelines of the soccer field.

In this conversation, we discuss:

• Dan’s role as CEO of Deloitte Consulting and his work at the intersection of enterprise transformation, technology, and change.
• How Deloitte Consulting is helping organizations like the International Olympic Committee reimagine fan experiences and digital transformation.
• The importance of agility in leadership, highlighting examples like Marriott Vacations Worldwide's successful response to disruptions and Summit Coffee's creative pivot during the COVID-19 pandemic.
• Insights from Deloitte’s global survey of 3,000 executives, revealing key trends in AI adoption, including the focus on productivity, cost efficiency, and the gap between intent and results.
• The challenges enterprises face with AI, including trust concerns, data privacy, and the uncertainty around ROI and long-term investment in AI technologies.
• Dan’s perspective on the future of AI, the regulatory landscape, and the critical role of leadership in navigating these disruptions.

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