Ensombl Advice Australia

Advisers don't start a financial planning business purely to take on and manage employees. But growth often requires more people, so how do you master the hiring, managing and firing of staff within your business? Enter Natasha Hawker (@NatashaHawker) of Employee Matters (https://www.employeematters.com.au/) The proof that Natasha is a HR guru is seen in the sheer number of topics she covers in this in-depth discussion with Clayton, Ben and special guest host Dean Holmes. The fact that she's hired, managed and fired over 15,000 people in her career is another indication of her expert status when it comes to attracting the best staff and maintaining employee longevity. Natasha explains why there's been a shift in the hiring market, how to nail the interview process and hire great talent, how to set new employees up for success, legal responsibilities that employers may not even be aware of and much, MUCH more. Show Notes: Winning the War on Talent Ebook - http://bit.ly/xypodcast87-1 Employee Metrics Mini Survey - http://bit.ly/xypodcast87-2 Support us on Patreon - https://www.patreon.com/xyadviser Join XY Adviser - https://www.xyadviser.com Facebook Group - https://facebook.com/groups/XYAdviser General Disclaimer - https://www.xyadviser.com/disclaimer/ This podcast has been brought to you by Sunsuper (www.sunsuper.com.au), one of the country's fastest growing profit for members super funds with more than one million members and $49 billion in funds under management. They're committed to providing advisers with a timely service, flexible products and innovative member services. They're long-time supporters of XY Adviser and believe this highly passionate community represents the future of financial advice. We're proud to partner with Sunsuper who are helping drive the positive evolution of financial advice.

Whoever said you can't rule from the grave, never met Vik Sundar (LinkedIn:/viksundar) of Chamberlains Law Firm (www.chamberlains.com.au) – the country's fastest growing legal firm in Australia. Vik is Canberra's leading Tax and Estate Planning lawyer who works closely with Financial Advisers to ensure their client's assets, estates, businesses and families are protected when they're gone and while honouring their wishes. With a special guest appearance from Shaun Green (LinkedIn:/shaungreen1) of Spark Partners (www.sparkpartners.com.au); Vik explains how he successfully integrates the estate planning process with advisers and their clients, what his one piece of advice is for young advisers looking at buying into a business and whether robo advice is changing the Financial Planning and legal space… yet. Support us on Patreon - https://www.patreon.com/xyadviser Join XY Adviser - https://www.xyadviser.com Facebook Group - https://facebook.com/groups/XYAdviser General Disclaimer - https://www.xyadviser.com/disclaimer/ This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice.

This episode is what XY Adviser is all about. Shaking up the financial status quo. Doing things differently. Ever heard of dreams driven advice? What about speaking with purpose? It's these out of the box topics and more that Peita Diamantidis (@peitad) of Caboodle Financial Services (www.caboodlefs.com.au/) has been exploring and is keen as ever to share with the XY Adviser community. Known as a speaker, author and financial adviser and loved for being a geek hybrid and wish activist; Peita dives into why storytelling is a powerful sales strategy, how to nail a presentation when you're not a natural speaker and how to incorporate dreams driven advice into your service offering (and what it actually is). This quite simply, is a podcast for modern advisers. If you're an adviser looking to build on your speaking and presenting skills, you can reach out to Peita direct through any of her socials with the handle /peitad. General Advice Disclaimer - http://www.xyadviser.com/disclaimer/ This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

Steve Crawford (@SteveCrawford78) is the owner and head financial coach of Experience Wealth (www.experiencewealth.com.au). He's the opinionated show pony presenter (his words, not ours) on a mission to help young people and their families make meaningful connections with their money and build wealth. Beyond the initial house renovation chat (7:15) is where you can hear what Steve has really been up to in the advice space. This episode explores why young people in Australia are saving less on average and what Steve is doing with his clients to address this, the current state of the lending market and how advisers can bridge this gap with clients, how businesses can position new services with their licensees and why Steve would love to see fee for service come in as an option for mortgage lending. General Advice Disclaimer - http://www.xyadviser.com/disclaimer This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

When a podcast starts with challenging the notion of what Financial Planning actually is, you know it's going to be good. Our guest is Andrew 'Rocksy' Rocks (LinkedIn: /andrewrocks) and he's the CEO and 'healthiest employer' from the Announcer Group (www.announcer.com.au); a boutique and bespoke financial services practice shaking up the status quo and traditional financial planning model like you wouldn't believe. This discussion between Andrew, Clayton and Adrian is definitely not short on humour, insight or wit. With over 20 years experience in the financial services game, Andrew knows more than a thing or two and explains why a one-size-fits-all communication process in your business won't work with clients, what the leading indicator of the health of your business is and how to incorporate intergenerational meetings into your service offering. If you've been asking how you can move away from the traditional (and dated) financial planning model and differentiate yourself in the market, this is the podcast for you. Notes from this episode: Excite Safety First Aid Courses (excitesafety.com.au/first-aid-courses/) Episode Disclaimer (www.xyadviser.com/disclaimer) This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

In this week's episode, Ben Nash's 'let's have at it' approach with Philip Kewin (CEO) (@afa_ceo) and Marc Bineham (National President) (@afa_pres) of the AFA (www.afa.com.au) explores some of the most discussed and debated topics within the XY community and the advice profession as a whole. We're talking vertical integration, fee for no service, grandfathering, FASEA and the Royal Commission itself. Philip and Marc do a great job of sharing their insights and providing a 'big picture' overview regarding the cost of advice and how we can leverage technology to work towards a more sustainable advice profession [for all involved]. If you have concerns or questions on any of the topics mentioned above, you can contact the AFA directly with any and all feedback by heading to their contact page. (www.afa.asn.au/contact-us) To sink your teeth (but more so your ears) into some other great XY episodes, head on over to www.xyadviser.com/podcast This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

"Second only to your health is your financial wellbeing. We [the driven and passionate advisers] have a big role to play to ensure the Australian public are looked after financially" – Dante De Gori At a time when impugning comments about this industry we all love are being flung around left right and centre, Dante De Gori (@ddegori10)of the FPA (Financial Planning Association - www.fpa.com.au) believes this is also a great opportunity to start producing positive content that highlights the benefits consumers receive when they engage with an adviser and implement a financial plan. This is a thought-provoking and informative podcast that is sure to spike your curiosity and get you thinking about the current and future state of the advice-giving process and how we price our services accordingly. The highlight reel of this podcast includes a discussion around why the ongoing relationship piece with clients is continually changing, why we have to get better at nailing the intangibles of our service offerings, what we are doing to charge for advice and Dante's take on what financial advice will look like in 5 years. Any advisers who would like to contribute to the FPA's Money & Life Website (which includes a consumer audience of nearly 500,000 visits and 10,000 subscribers) is encouraged to contact the FPA marketing team at fpa@fpa.com.au. You can also check out some other recent episodes here - www.xyadviser.com/podcast ---------- This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

There's developing a standard business model of advice, and then there's being at the forefront of digital innovation to maximise the client experience. Mike Weeding (@michaelweeding) and Sean Brennan (LinkedIn: /brennansean/) are two creative brains that make up part of the AMP (www.amp.com.au) 'think tank' dedicated to digital innovation and human centred design. Whether you are part of a big corporation or operating as a one-man-adviser-band, there is plenty of value in this podcast for anyone interested in experimenting with digital strategies to improve client communication and to better coach them to achieve their financial goals. Mike and Sean give us some valuable insights taken from their extensive market research which explains how clients view the financial advice process, the most effective way to simplify a client's cash flow analysis and why imagery is so important in the client journey. JOIN THE XY ADVISER FACEBOOK GROUP This podcast is brought to you by HUB24 (www.hub24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

In this episode, you're going to hear how a children's story about a rhino and a monkey can help financial advisers understand their clients better and in turn provide amazing value. Quite frankly, we think it's pretty spot on. Our guest is Daniel Murray (LinkedIn:/daniel-empathicconsulting) of Empathic Consulting (www.empathicconsulting.com). He's the applied mathematics corporate turned empathy coach combining formulas with emotions. He has a toolbox of strategies designed to help advisers benefit from incorporating empathy into their value proposition and business model. Daniel walks us through what 'The Skill of Empathy' is and how we can apply it, how diverse brains can positively impact your business outcomes, how to use empathy to combat societal and client expectations and why we should all stay curious. Be sure to listen all the way through as Daniel shares an empathy experiment all advisers can try. This podcast is brought to you by HUB24 (www.HUB24.com.au), your comprehensive super and investment platform. The team at HUB24 have been delivering market-leading solutions since 2007. They believe in connecting advisers to innovative solutions that create opportunity, and are number one in terms of user experience, managed accounts functionality and adviser satisfaction. They're big time supporters of advisers going solo and if you've ever dealt with their BDM team as we have, you'd know they are total legends! We're proud to partner with HUB24 who are big fans of the XY community and driving the positive evolution of financial advice. This podcast is also brought to you by Centuria (www.centuria.com.au), an ASX-listed specialist investment manager with $4.6 billion in funds under management. Through their Investment Bonds and listed and unlisted property funds, they're genuinely enthusiastic about helping people achieve their financial goals and accumulate wealth. Centuria offers technical and educational support to advisers, and supported with a dedicated team of distribution managers to help you deliver great solutions for your clients. They have been long-time supporters of XY Adviser and these podcasts dedicated to driving this profession we all love.

XY Adviser started when a handful of curious financial advisers wanted to know what others in the industry were doing and how they could improve their business practices. From just a couple hundred members to now etching towards 2,000 with an average active user rate of 70% each day, it's obvious the Facebook Group (www.facebook.com/groups/xyadviser) is the heart and soul of what makes the XY community so great! In this podcast, Clayton and Adrian discuss how the community has evolved over time and give us a sneak peek at the biggest thing to hit XY in just a few weeks (hint: it will provide a crazy level of value for advisers!). The conversation also steers in other directions as they shoot the breeze on the best adviser business model, how to incorporate tech while still providing a high touch client experience, the benefit of having an initial consult fee and how advisers could incorporate 'lifestyle management' into their value proposition. Opinions, ideas, hacks and rants - this episode has it all. A big thank you and virtual high five goes out to our major partner HUB24 (www.hub24.com.au) and also to Centuria (www.centuria.com.au) for their support in helping us collectively drive our profession forward.