During this podcast, Brent and Doug discuss how virtual training not only provides significant advantages, such as improving access to sellers, flexibility in training delivery and learning retention, but also reduces sales training costs. The podcast also covers best practices and key considerations for transitioning from face-to-face training to virtual training. As an analyst, Doug Bushée is recognized as a thought leader in sales and sales enablement. He has researched, written and spoken extensively on sales training, sales content and other topics related to seller and buyer enablement. Before coming to Gartner, Doug spent over 25 years leading sales, marketing and sales enablement teams for Xerox.Run Time: 30 Minutes 

Brent Adamson sits down with Gartner’s Maria Boulden to discuss the challenges and risks of returning field sellers to the field, along with some of the protocols likely necessary to make that happen.

Coming soon, the Gartner Sales Podcast, with Brent Adamson. The Gartner Sales Practice is excited to introduce its new podcast featuring some of our best researchers and analysts discussing their latest findings and the practical implications for sales leaders around the world.

The single most unproductive question you can ask customers today is, “How can we help?” Gartner Distinguished Vice President and podcast host, Brent Adamson, examines two critical dimensions of customer engagement in a time of deep economic uncertainty and disruption: How to engage customers productively and how to manage tough customer conversations. Both are critically important for sales success today.