The Skift Travel Podcast

Smartphones are at the center of the evolution of guest experience at hotels. Third-party services are quickly developing apps and tools that transform personal devices into portals for the hotel experience. In this week's episode of the Skift Podcast, we talk about the future of in-room technology and the evolving guest experience, with Chris Holdren, senior vice president of Starwood Preferred Guest and Digital, and Justin Effron, CEO of hospitality engagement platform ALICE.

The humble bike is experiencing a cultural renaissance. Bike share programs are popping up in cities all over the world from New York to Medellín, city streets are transforming with the addition of painted bike lanes, and boutique bike brands are discovering a new and growing customer base. In this week's podcast, we discuss the evolution of bike transportation in the U.S. and beyond. Guests: Dani Simmons, who has worked in sustainable transportation in New York City for 11 years and currently serves as the director of communications and government affairs at Motivate (operators of Citibike), the nation’s largest bike share operator; and Dean DiSimone, who went from architect to media executive to owner of Tokyobike New York, which sells well-designed, lightweight bikes based on the concept of Tokyo Slow.

World-renowned museums will always have a spot at the top of tourists’ bucket lists. A small but growing group of entrepreneurs are responding to travelers’ changing expectations by building high-touch, low-tech experiences in these cultural institutions that share a different story the general public wouldn’t otherwise know how to find. In this week's podcast, we discuss the rise of these "untour" alternative tour companies and what's driving their growth. Guests for this episode: Nick Gray, founder of MuseumHack, which runs fast-paced tours through New York’s most famous museums, and David Behringer, founder of The Two Percent, which runs a live audio tour of New York art exhibitions.

Public relations is the invisible engine that helps control many of the messages that travelers consume about destinations, hotels, airlines and cruises. In this week's podcast, we discuss the evolution of the travel PR industry, with host Samantha Shankman and Skift co-founder and Head of Content Jason Clampet. Guests for this episode are Laura Davidson, founder and CEO of Laura Davidson Public Relations: ldpr.com/, and Jennifer Maguire, founder and CEO of Jennifer Maguire Communications & PR: www.jmc-pr.com/.

Food has transitioned from necessity to obsession in recent years. We fill our social media streams with plate photos, suss out restaurant reviews, lust after a specific cuisine, and then travel thousands of miles or just across town to taste the most authentic version of it. To discuss the evolution of travelers’ culinary expectations, podcast host and Skift reporter Samantha Shankman and Skift co-founder and Head of Content Jason Clampet sat down with Dan Amatuzzi, the general manager at Eataly, and Lionel Ohayon, the founder of innovation agency Icrave.

Although slipping into a local routine in a strange and foreign city has never been easier, most tourists are confounded by their basic need to know that they have indeed seen and experienced a place as they imagined. To discuss what draws a supposedly independent-minded traveler into the vortex of commercialism and parody that Times Square, Las Ramblas and Trafalgar represent, podcast host and Skift reporter Samantha Shankman and Skift founder and CEO Rafat Ali sat down with Fred Dixon, CEO of NYC & Company, and Pegi Vail, an anthropologist at New York University.