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Airlines Confidential Podcast

Latest episodes

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Mar 25, 2020 • 31min

023 - Weathering the Storm

This week: Is there a case to be made for optimism? Which airlines may be best able to weather the storm? Restrictions on government financial assistance; Passengers Behaving Badly, and more.
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Mar 18, 2020 • 35min

022 - An Industry in Crisis

This week: A global crisis for the airline industry; Fuel hedging; A passenger behaving *very* badly; and this week's complaint in "Fine? or Whine?"
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Mar 11, 2020 • 34min

021 - CEO Thought Process

This Week: How some airline CEO's are thinking about the current challenges in the industry, including the effects of Coronavirus; One passenger behaving very badly; This week's complaint- Fine? or Whine?
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Mar 4, 2020 • 33min

020 - It's in the Bag

This week: How big should your under-seat bag be allowed to be? JetBlue makes a change in their refund policy; and this week's complaint from a listener in Hawaii about Alaska Air..Is it fine? or just a whine?
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Feb 26, 2020 • 37min

019 - More Coronavirus Effects

This Week: An airline is going out of business but you might not even notice; More on the effects of the Coronavirus on travel; another installment of Passengers Behaving Badly; and this week's passenger complaint-is it fine? or is it a whine?
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Feb 19, 2020 • 34min

018 - Your Space on a Plane

This week: Reclining in your seat-what space is really yours? Alaska Airlines joins Oneworld; Why does Delta seem so good? New segment: passengers behaving badly!
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Feb 12, 2020 • 31min

017 - American Employees Compensation

#017 This week: Are American Airlines employees getting too good a deal in the new compensation agreement? Get ready for America's exciting new start-up airline - can it succeed? and in this week's "Fine or Whine" customer complaint segment Ben and Seth seem to be in complete agreement.
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Feb 5, 2020 • 36min

016 - Coronavirus Affects on Travel

016: This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in "Fine or Whine" a customer complaint about her gift card not being valid.
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Jan 29, 2020 • 28min

015 - When Support Animals Fly

This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining the black box following an incident? How much profit does an airline make from each flight? "Fine or Whine?" listener complaint segment: How come there's no window next to my window seat?
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Jan 22, 2020 • 38min

014 - Boing Aircraft Branding

This Week: Does Boeing need to change their aircraft branding? How do low cost airlines keep the cost low? A customer complaint begs the question...When does it make sense for you to purchase frequent flyer miles?

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