
Airlines Confidential Podcast
Hosted by Scott McCartney, Fmr. Travel Editor/"Middle Seat" Columnist for The Wall Street Journal. Top Stories, C-Suite Guests, Listener Q's. The Leading Podcast Reaching Travel Industry Insiders, Frequent Flyers, & Aviation Geeks. Created by & Dedicated to Ben Baldanza.
Latest episodes

Nov 4, 2020 • 40min
056 - Holiday Demand Projections
This week: Will holiday travel demand return? First-ever Southwest layoffs? How long will passengers who refuse to wear a mask be banned from flying? Passengers Behaving Badly...on Spirit; and is a Frontier pricing complaint Fine? or a Whine?

Oct 28, 2020 • 38min
055 - Questions, Answers, Corrections
This week: Lots o' listener questions and a couple of corrections; Do emergency operations differ between airlines? The deal on Southwest at Love Field; Cousin Ross the pilot clears up some info on turbulence; Why is Delta still flying a 767-400? and a complaint about Copa Airlines-Fine? or Whine?

Oct 21, 2020 • 34min
054 - One Million in One Day
This week: TSA one-day passenger count hits 1 million; Southwest breaking into United territory; A passenger behaves badly yelling and coughing on EasyJet; and in Fine or Whine, the passenger blames the pilot for turbulence.

Oct 14, 2020 • 27min
053 - From Cincinnati: Boyd Group's 2020 IAFS
This week: Recorded LIVE on stage at the Boyd Group IAFS in Cincinnati with special guest Mike Boyd. Southwest's surprising moves; What changes in the industry will be perminent?; Study: Airflow IN the aircraft; & a Passenger Behaving Badly on Allegiant.

Oct 7, 2020 • 44min
052 - Jet Blue's Play in Newark
This week: Airline network moves; What's Jet Blue up to in Newark?; Passengers behaving badly; Pam in Palm Beach with a very legit complaint. Attending the Boyd Group IAFS? We'll see you in Cincinnati next week.

Sep 30, 2020 • 43min
051 - The AA Employee Deal Status
This week: Is American close to an employee deal? How does that timing work with a government bailout? A follow up on DC restricted airspace; More about the value of frequent flier programs; and listener questions and comments.

Sep 24, 2020 • 45min
050 - Frequent Flier Programs Econ101
The week: Some of the economics of frequent flyer programs; A listener question about restricted airspace around the Whitehouse; A complaint about Delta Comfort Plus; and Ben discovers some "other" Seth Kaplans.

Sep 16, 2020 • 44min
049 - United's Charters Looking Good
This week: Is United staffing sports charters with flight attendants based on looks?; Airport codes followup with much listener input & the story on BWI; Seth on ease of refunds; and a customer complaint about AA in "Fine or Whine".

Sep 9, 2020 • 39min
048 - Ch-Ch-Ch-Change Fees Changing
This week: Ch-Ch-Ch-Changes fees changing; Why would Southwest be launching service in Miami?; How does an airport change it code?; A listener question about new service to Orange County; and a listener complaint about a Delta change fee - Fine? or Whine?

Sep 2, 2020 • 41min
047 - The Bookings Roller Coaster
This Week: The roller coaster trends in new bookings; It is getting riskier or safer to fly?; More about the middle(seat); Passengers behaving Badly; and "The gate agent said OK but I still got charged!" Fine or Whine?