Bob Jordan, CEO of Southwest Airlines, provides insight into the airline's adaptations amid industry shifts. He discusses how airlines can serve as economic indicators and the implications of Spirit Airlines' new fare structure. Jordan dives into the challenges of moving from open to assigned seating, aiming to enhance customer satisfaction. The conversation also touches on operational resilience and technological upgrades crucial for maintaining efficiency. Meanwhile, Boeing's new leader, Robert K. 'Kelly' Ortberg, reflects on supply chain issues that impact aircraft deliveries.

This week: William Swelbar, Chief Industry Analyst, Swelbar-Zhong Consultancy; Southwest short on communicating some big changes; A look at Delta's IT meltdown; American down and projects worse; Listener Q on SWA employee reaction to changes.

This week: Allison Pohle, Travel Reporter, The Wall Street Journal; Evacuating an aircraft; American comes to agreement with flight attendants; Exploding soda at Southwest; United reducing capacity; IT debacle hits airlines hard, especially Delta; Takeaways from TSA Administrator David Pekoske on stats & plans; Listener takes issue with Scott on fees; Q's on air traffic controller hiring lawsuit, fee display dropdowns.

This week: David Pekoske, Administrator, Transportation Security Administration (TSA); Delta and other's earnings; Delta announces partnership with Riyadh Air; Cirium seat data released; Rakesh Gangwal joins Southwest Airlines Board of Directors; Listener Q on bad weather flight decisions.

This week: Boeing pleads guilty to defrauding the government; Boeing to buy back supplier Spirit AeroSystems; and more Boeing news; The fee-based travel economy-Have fees gotten out of hand?; Universal Hydrogen burns through $100MM; SWA Q3 revenue down; Listener Q on Spirit Airlines furloughing while increasing executive pay.

This week: Scott McCartney interviews Ben Baldanza, Fmr CEO, Spirit & current Board Member JetBlue: Ben has been selected to receive National Aeronautic Association 2024 Wright Brothers Memorial Trophy; FAA looking at new public charter rules; The Basic Economy misnomer with almost incomprehensible policies; SWA flight low altitude situations cause concern; Listener input: APUs, should a pilot stay at Spirit.

This week: Tim Toerber, VP Business Development, Assaia; A focus on Southwest - changes coming, overstaffing, the impact of Elliott Investment Management, and more; Mishandled bag numbers; Alaska must pay for a trademark they don't use; Listener suggestions for Southwest.

This week: Sammy Patel, VP/Commercial, Vantage Airport Group & CEO Midway Partnership and Simon Gandy, EVP/COO, New Terminal One: Rebuilding JFK: FAA understaffing continues; DOT issues minor fine to foreign carriers over passenger refunds; Increased flights to TLV; GBTA, business travel types, numbers, & average trip cost; Listener input: Differentiating between lower cost carriers; Unfair to blame F/A's for American operational issues.

This week: Michael Landguth, Pres. & CEO, Raleigh-Durham Airport Authority; American CEO Robert Isom fires CCO Vasu Raja, actual margins, a brain drain, and more @ AA;  Weather issues at DFW; FAA meets with Boeing; A near collision at DCA; Listener Q: If Spirit went bankrupt how would other airlines react?

This week: Chris Sloan: In depth on Hawaiian Airlines; Also: The reality of the London-Singapore flight story; Adding clarity to Frontier's pricing/change fee policy; Remembering Norm Mineta; Listener input: Calling out Allegiant on a "rip-off" ticketing fee, Expedia's multiple brands. Bonus interview content from AFA available at https://airlinesconfidential.com/afa2024