Outcomes Rocket

Healthcare needs to view patients as consumers, integrating their healthcare journey into their daily lives.  In this episode, Srinivas Velamoor, President and Chief Operating Officer at NextGen Healthcare, discusses his company’s approach to improving the patient experience through a "closed-loop" patient engagement model using mobile devices as a digital front door, allowing patients to schedule appointments, make payments, and receive follow-up care, all seamlessly. NextGen also addresses the financial pressures in healthcare, focusing on transparency, AI-enabled revenue cycle management, and staff efficiency tools. Srinivas explains that their company uses AI, especially on the admin side, and they ensure that healthcare data is used for training models. Moreover, he emphasizes that they are boldly reimagining the physician experience, aiming for non-linear workflows and ambient assistance. Finally, Srinivas calls for collaboration among health tech companies and emphasizes an open ecosystem that benefits patients and physicians.  Tune in and learn how NextGen Healthcare is revolutionizing healthcare with a focus on integration and impact! Resources: Connect with and follow Srinivas Velamoor on LinkedIn. Follow NextGen Healthcare on LinkedIn and visit their website.

Improving health outcomes should be accessible to all, and convenience and affordability are key to unlocking that.  In this episode, Dr. David Stein, CEO and Director at Babson Diagnostics, details how the BetterWay Blood Testing service offers routine and specialty testing through a finger-prick sample at convenient locations like local pharmacies and community events, eliminating the need for traditional venipuncture. This service addresses the crucial issues of access, affordability, and equity by providing testing for uninsured and underinsured individuals and those with needle phobias. Dr. Stein emphasizes their focus on diverse communities, affordable self-pay options, and extended hours. He also explains that their goal is to make proactive health monitoring more convenient for all, thereby reducing barriers and empowering individuals with vital health information, leading to better patient advocacy and clinical outcomes.  Tune in and learn how Babson Diagnostics is making better health accessible for all! Resources: Connect with and follow David Stein on LinkedIn. Follow Babson Diagnostics on LinkedIn and visit their website. Learn more about BetterWay Blood Testing here.

Frontline providers are the most crucial innovators in healthcare due to their daily interaction with patients and direct experience with care gaps and inefficiencies.  In this episode, Dr. Theo Koury, President of Vituity, explores how leveraging frontline provider insights drives healthcare innovation. He shares how his organization fosters a culture of collaboration by dedicating time and resources to support provider-led innovation projects, resulting in solutions like Rely Health and Sayvant. Dr. Koury emphasizes the power of a bottom-up approach to implementing meaningful, real-time decision-support technologies that enhance care, improve diagnoses, and reduce costs. He urges healthcare leaders to champion evidence-based projects that demonstrate technology's benefits and influence policy changes.  Tune in and learn how to unlock the power of frontline innovation to transform healthcare! Resources: Connect with and follow Dr. Theo Koury on LinkedIn. Follow Vituity on LinkedIn and visit their website.

A modern digital healthcare economy is impossible without a robust provider directory, which serves as the foundation for interoperability and crucial processes.  In this episode, Erin Weber, Chief Policy and Research Officer, discusses how CAQH supports provider directories, emphasizing the need for data accuracy and standardization through initiatives like universal group roster templates. She highlights the importance of interoperability and maintaining accurate data to ensure seamless care delivery and billing. Don Rucker, Chief Strategy Officer, talks about modern FHIR APIs and interoperability. He uses the analogy of domain name services on the internet and stresses the need for “computable interoperability” where data can be used in real time to improve care. They explain how the 21st Century Cures Act has impacted healthcare and how legacy systems need to be modernized. Don and Erin stress that this work is crucial for modern healthcare to evolve and deliver improved patient experiences.  Tune in and learn how these key changes are shaping the future of healthcare! Resources: Connect with and follow Erin Weber on LinkedIn. Follow CAQH on LinkedIn and visit their website. Connect with and follow Don Rucker on LinkedIn. Learn more about 1upHealth on their LinkedIn and website. Check out the latest annual CAQH Index Report here.

Transforming healthcare requires a blend of technology, content, and heart-centered design that prioritizes patients. In this episode, Shawn Nason, Chief Experience and Innovation Officer at PatientPoint, shares insights on how his company empowers better health through its unique product portfolio, which includes interactive screens in waiting and exam rooms and back-office solutions. He emphasizes the importance of creating personalized, easy, and surprising experiences for patients, citing personal stories from his own cancer journey. Shawn highlights how PatientPoint uses content to drive behavior change, offering educational and entertaining material that simplifies healthcare processes for patients. Looking ahead, he discusses his company’s bold initiatives, such as expanding its innovation network and collaborating with industries outside of healthcare to transform the patient experience. Tune in and learn how PatientPoint is reimagining the future of healthcare by putting people at the heart of technology and design! Resources: Connect with and follow Shawn Nason on LinkedIn. Follow PatientPoint on LinkedIn and visit their website.

A groundbreaking approach to making healthcare affordable and effective is combining GLP-1 medications with a powerful behavior change platform. In this episode, Noom’s Geoff Cook, CEO, and Cody Fair, Chief Commercial Officer, discuss their mission to help people live healthier, longer lives through behavior change and accessible healthcare solutions like Noom. They highlight their new initiatives, such as partnerships to reduce GLP-1 medication costs and an innovative AI body scan that measures lean muscle and fat composition, empowering employers to offer sustainable health benefits even for high-cost medications. Geoff and Cody explore the critical role of behavior change, emphasizing protein tracking and AI-powered food logging to enhance outcomes. They delve into leveraging wearable tech and AI to remove friction and personalize health interventions, preventing muscle loss and future health risks like sarcopenia.  Lastly, Geoff and Cody also stress the importance of democratizing healthcare by offering end-to-end solutions that integrate medication, coaching, and data-driven insights for chronic disease management. Tune in and learn how these bold innovations are transforming weight management and chronic disease prevention while making healthcare more accessible and affordable! Resources: Connect with and follow Geoff Cook on LinkedIn. Connect with and follow Cody Fair on LinkedIn. Follow Noom on LinkedIn and visit their website.

Integrating health services into retail through a holistic approach that aligns food, pharmacy, and healthcare improves consumer health outcomes. In the latest episode, Jim Kirby, Chief Commercial Officer at Kroger Health, discusses how Kroger is integrating health services into their stores. He emphasizes a holistic approach that combines food, pharmacy, and healthcare to improve consumer health. Kirby shares a personal story to highlight the importance of understanding a patient's overall health needs, including diet. He also discusses Kroger Health's strategies, such as a food health score, to guide healthier choices and potentially reduce healthcare costs. Tune in now to gain valuable insights and be inspired by how holistic health approaches can transform healthcare delivery! Resources: Connect with and follow Jim Kirby on LinkedIn and contact him at jim.kirby@kroger.com. Follow Kroger Health on LinkedIn and Instagram and visit their website.  Visit the Nourishing Change Conference on their website.

Improving access to high-quality healthcare in rural communities is achievable through tailored technology solutions, local workforce upskilling, and value-based care models.  In this episode, Amar Kendale, co-founder and president of Homeward Health,  discusses the unique challenges and needs of rural healthcare, focusing on how his company is reimagining care delivery for underserved communities. He shares how leveraging advanced technology, such as telemedicine and AI, Homeward Health aims to bridge healthcare gaps in rural America, enhancing access, reducing wait times, and improving health outcomes. Amar also provides insights on their value-based care model, the importance of upskilling local healthcare workers, and the potential for meaningful partnerships in rural health innovation. Tune in and discover how to tackle the rural healthcare crisis with innovative, compassionate solutions!  Resources: Connect with and follow Amar Kendale on LinkedIn. Follow Homeward Health on LinkedIn and visit their website.

FlyteHealth achieves significant weight loss results, averaging 15.8% with non-GLP-1s and further improvements with GLP-1s. In this episode, Gabe Castaneda, Chief Revenue Officer at FlyteHealth, talks about advancements and issues in obesity management, particularly focusing on GLP-1 medications. With 25 years of healthcare experience, Gabe highlights FlyteHealth’s innovative approach combining lifestyle management with clinical medication management. FlyteHealth's patented algorithm delivers personalized care, often utilizing non-GLP-1s to reduce costs and avoid side effects and aiming for sustainable weight loss. He also discusses the company's strategic partnerships and expansion plans, advocates for avoiding GLP-1s, and warns against compound prescriptions. Tune in to discover how FlyteHealth is revolutionizing obesity management with innovative solutions! Resources: Connect with and follow Gabe Castaneda on LinkedIn. Follow FlyteHealth on LinkedIn and visit their website.

Binding technology innovation with compassion to increase the capacity to take care of older adults at home.  In this episode, Preeti Kaur, Executive Vice President, Head of Engineering and Data at Honor Technology, shares insights into her company’s mission to empower older adults to age with dignity at home and the unique challenges of in-home care. She talks about the company’s bold use of technology, including machine learning and AI, to enhance care matching and improve care quality. Preeti offers inspiring advice to women in tech, advocating for confidence and perseverance in a field that benefits from diverse perspectives. She also brings some insights into the future of healthcare innovation and the balance of "high tech, high touch" for impactful patient care. Tune in to discover how technology and compassion come together to empower dignified, impactful in-home care for older adults!  Resources: Connect with and follow Preeti Kaur on LinkedIn. Follow Honor Technology on LinkedIn and discover their website.