Outcomes Rocket

Workplace violence in healthcare goes beyond physical aggression.In this episode, Mary Beth Kingston, Chief Nursing Officer at Advocate Health, discusses with Karen Garvey, Vice President of Patient Safety and Clinical Risk Management at Parkland Health in Dallas, the critical issue of workplace violence in healthcare, exploring various forms of workplace violence. Karen highlights the psychological impact of intimidation, harassment, and name-calling, which often go unreported in healthcare settings. She emphasizes the importance of creating a reporting culture and addresses the challenges in encouraging employees to come forward with their experiences. Karen discusses how the healthcare industry faces a significantly higher rate of violence compared to general business and industry. Tune in to uncover the hidden reality of workplace violence in healthcare and explore strategies to enhance safety in the workplace.Resources: Connect with and follow Karen Garvey on LinkedIn. Follow Parkland Health on LinkedIn. Explore Parkland Health’s Website. Connect with and follow Mary Beth Kingston on LinkedIn. Learn more about Advocate Health on LinkedIn. Visit Advocate Health’s Website. What if you’re the bully? Read more to find out here.

Let's stop talking about how hard healthcare is and improve the experience of its users.In this episode of the HLTH Matters Podcast, Rajeev Singh talks about how Accolade is working to provide a broad spectrum of solutions to tackle challenges healthcare has faced to make it more equitable and improve health outcomes. Rajeev discusses health equity, mentioning the structural and foundational challenges Accolade is tackling like physician affordability and accessibility.Tune in to learn how Accolade is working to make health equity a reality! Click this link to the show notes, transcript, and resources: outcomesrocket.health

The outcomes of healthcare organizations can greatly benefit from operational optimization. In this episode, Rick Bemis, the Chief Data Officer at the Ksquare Group, discusses how, as a consulting firm and managed services group, the company provides nearshore developers and accelerators for healthcare, focusing on provider directories and data optimization.  Rick shares insights on how their AI-based accelerator helps healthcare organizations improve operational efficiency, reduce risk, and ensure the quality of the information in provider directories. Throughout this conversation, he also highlights the significance of their platform for revenue-based solutions in the healthcare industry. He explains how the platform assists hospitals, payers, and medical groups to achieve operational efficiency, cost reductions, and improved data management.Tune in and discover the impact Ksquare has on both payers and providers!Resources: Connect with and follow Rick Bemis on LinkedIn. Follow the Ksquare Group on LinkedIn. Check out the Ksquare Group’s website.

A comprehensive healthcare compliance platform can empower organizations to enhance patient care, improve outcomes, and retain staff and patients.In the first episode of a five-part podcast series on Rethinking Compliance, guest Steve Gallion, the co-founder and CEO of MedTrainer, shares his journey and how it led him to create a culture of compliance in healthcare organizations. Steve discusses his insights gained from founding a medical waste company and his realization of significant issues with how healthcare compliance was being managed. He explores the role of technology in healthcare compliance and how it has transformed the industry, introducing his company, MedTrainer, a platform that goes beyond training to create a culture of compliance within healthcare organizations. He emphasizes the importance of content ownership and the proprietary nature of content deployment and prefers AI to be based on human expertise and vetted by field experts. Discover how regulatory changes have shaped the trajectory of technology adoption in the healthcare industry and how MedTrainer's innovative toolset is revolutionizing compliance. Resources: Connect with and follow Steve Gallion on LinkedIn. Follow MedTrainer on LinkedIn. Explore MedTrainer’s Website.

In healthcare associations, adapting to change by recognizing challenges and opportunities is key for effective decision-making and impact.In today's episode, Steve Lieber, former CEO of HIMSS and seasoned healthcare management executive, shares his perspective on the role of associations in the healthcare industry and shares valuable insights on business strategies and opportunities for growth. Steve emphasizes the importance of understanding the environment, recognizing challenges, and driving revenue growth. He discusses the importance of identifying opportunities and focusing on the audience rather than just members in the context of associations, including healthcare and the for-profit sector. Steve also delves into the exciting developments in media and survey research that he has been involved in, highlighting the immense potential and impact they have in the industry. Get ready to gain valuable insights as we explore the world of associations, media, and data analytics in this engaging episode!Resources: Connect with and follow Steve Lieber on LinkedIn. Listen to the Smart From The Start podcast. Follow HIMSS on LinkedIn. Explore Aviso Partners on LinkedIn! Email Steve here.

There's a big legal question mark about the future of healthcare due to the rapid rise of AI and technological innovation. In this episode, Desiree Charpentier, Managing Partner of Healthcare Legal Solutions, talks about the operations and services of her law firm, which specializes in handling challenging accounts that hospitals cannot manage internally. Desiree explains the firm's focus on appealing denied claims with various payers, such as Medicare, Medicaid, and prominent private insurers. She emphasizes the firm's commitment to persistently pursuing these appeals for extended periods, aiming to maximize hospital reimbursements. She also discusses the evolving role of technology in their field, highlighting its use for improving productivity while stressing the continued necessity of human expertise in dealing with complex appeals.Tune in and take advantage of an exclusive glimpse into the strategies employed by a dedicated law firm specializing in healthcare reimbursements!Resources: Connect with and follow Desiree Charpentier on LinkedIn. Follow Healthcare Legal Solutions on LinkedIn. Discover Healthcare Legal Solutions’ Website!

There is more bullying in healthcare than in any other industry in the world.In this episode, Mary Beth Kingston, Chief Nursing Officer at Advocate Health, discusses with Renee Thompson, Founder and CEO of Healthy Workforce Institute, the adverse effects of bullying and incivility in the healthcare sector. Renee begins by shedding light on what bullying is and explains how bullying negatively affects the quality of care nurses and physicians provide. She offers recognizable patterns that healthcare staff can use to identify if they are the target of disruptive behaviors by their colleagues, points out key factors to consider before doing something about it, and provides actionable steps to confront the people causing it constructively. Renee believes that healthcare leaders should receive personalized and regular training on handling heated situations and rude behaviors in the healthcare sector, as they can’t be ignored.Listen to the talk and learn how to create a nurturing environment in your organization where bullying and incivility give way to collaboration and positive outcomes!Resources: Connect with and follow Renee Thompson on LinkedIn. Follow Healthy Workforce Institute on LinkedIn. Explore Healthy Workforce Institute’s Website! Connect with and follow Mary Beth Kingston on LinkedIn. Learn more about Advocate Health on LinkedIn. Visit Advocate Health’s Website! What if you’re the bully? Read more to find out here!

Telehealth allows many providers to provide access and care to patients regardless of where they are.Zoom has changed care delivery worldwide in less than three years. Ron Emerson talks about embracing telehealth capacities within their multipurpose platform. Ron discusses digital-first hybrid models work, the decentralization of care, and incentivization systems as areas Zoom targets to impact how care is delivered positively.Learn how Zoom uses telehealth and virtual tools to improve healthcare accessibility and equity!Click this link to the show notes, transcript, and resources: outcomesrocket.health

The world is 5.7 million nurses short at the moment, and that is an issue that has to be tackled.In this episode, Dave Palmisano, Senior Vice President at Orbis Education, discusses how his company addresses the nursing shortage by collaborating with academic institutions and healthcare providers to offer an immersive nursing education experience. He explains the company's role in recruiting students for nursing programs and creating customized, practice-ready nurses through a unique model that involves online didactic education and in-hospital clinical rotations. Dave emphasizes the benefits of this model for healthcare systems facing a nursing shortage, highlighting Orbis's role as a facilitator and its widespread presence across various markets nationwide. He also stresses the importance of innovative approaches to address the challenges in the nursing sector and urges listeners to consider the flexibility and advantages offered by Orbis's strategy.Listen to this episode to discover a new approach to nurse training that accelerates care delivery, optimizes resources, and meets the growing demand for nursing professionals!Resources: Connect with and follow Dave Palmisano on LinkedIn. Follow Orbis Education on LinkedIn. Explore Orbis Education Website! Email Dave here: dave.palmisano@orbiseducation.com Call Dave at (817) 734-4065

We need to automate tasks to give nurses and doctors more time for what they do best: saving lives.In this episode, we’re excited to have Robert Laumeyer, the Chief Technology Officer at Auth AI with Availity, discuss their focus on using AI to streamline the Prior Authorization process in healthcare. He emphasizes the system's capability to rapidly assess individual patient needs, reducing waiting times and stress. However, he acknowledges the challenge posed by the fragmented healthcare IT infrastructure, which hinders efficient data access. Despite this, the company has successfully implemented an electronic data transmission system, enhancing data quality and accessibility. Rob advocates for responsible AI development, urging consumers to demand transparent systems from vendors to improve the overall healthcare experience.Tune in to this unique episode to understand how this AI revolution could be the answer to delivering better healthcare and making a more significant impact!Resources: Connect with and follow Robert on LinkedIn. Follow Availity on LinkedIn.  Learn more about Availity here.  Check our YouTube Channel