

Outcomes Rocket
Saul Marquez
At Outcomes Rocket, we are the shared knowledge hub for healthcare's toughest problems. Our goal is twofold and clear. To help inspire and guide our listeners to 1. Improve patient outcomes and 2. Experience business success in healthcare. Tune in to learn more!
Episodes
Mentioned books

Nov 17, 2023 • 11min
Predicting Healthcare Needs with Lisa Collins, CEO of Optum Advisory Services
Time is critical in healthcare, but so is data analysis. Lisa Collins, the CEO of Optum Advisory Services and responsible for the payer, provider, and strategy and growth teams, discusses how they are developing their algorithms to predict the healthcare needs in a community. Today’s healthcare system is based on adapting to the patient volume changes they might get at any given time, and there’s a labor challenge to be tackled. Lisa also shares a quick dive into the revenue cycle at Optum and how they are deploying the technology. Every healthcare company now must concentrate on removing the administrative burden from the physicians’ shoulders. Tune in to listen to this quick chat about predicting tools in healthcare! Resources:
Connect with and follow Lisa on LinkedIn.
Follow Optum on LinkedIn.
Discover the Optum Website!

Nov 17, 2023 • 16min
The Secret to Successful Healthcare Lies in Empowering Patients with Ernie Ianace, Founder and Chief Sales and Marketing Officer at VitalTech
Having an AI-based solution is not enough, it needs to be able to be applied seamlessly and easy for patients to use.In this episode, Ernie Ianace, Founder and Chief Sales and Marketing Officer at VitalTech, discusses how VitalTech's comprehensive virtual care platform aims to improve patient outcomes and enhance the ease of healthcare delivery, offering remote monitoring of vitals, medication management, nutrition modules, and more. Ernie emphasizes the importance of making healthcare solutions patient-centric and easy for clinicians, highlighting the role of AI in enhancing healthcare systems. He underlines that the focus should be on enabling patients to become better participants in their own care. If you're interested in the intersection of healthcare, technology, and providing patient-centric solutions, this episode is a must-listen!Resources:
Connect with and follow Ernie Ianace on LinkedIn.
Follow VitalTech on LinkedIn.
Explore VitalTech’s Website.

Nov 16, 2023 • 24min
The Changing Landscape of Cyber Operations with Tiffany Kleemann, Managing Director, Deloitte & Touche LLP and Raj Mehta, Partner, Deloitte & Touche LLP
As organizations recognize the inevitability of breaches, resiliency becomes a paramount concern in their cybersecurity strategy. Leveraging a skilled, extended workforce can help.In this episode, Tiffany Kleemann, managing director in Deloitte & Touche LLPs Cyber practice, and Raj Mehta, partner in Deloitte & Touche LLPs Cyber practice, share their insights on the challenges and strategies in managing cybersecurity at life sciences and healthcare companies. They highlight the increasing targeting of these industries by bad actors, the rapid pace of technological change, the difficulty in attracting and retaining cyber talent, and the emerging financial pressures that organizations now face. Raj and Tiffany shed light on cybersecurity as a strategic business risk, a shift due to regulatory changes for more disclosures of cyber incidents, and the recognition that cybersecurity can accelerate growth, support digital transformation, and enhance brand reputation for healthcare and life sciences organizations. Organizations should prepare for cyberattacks and focus on continuing operations during disruptions, which is why Raj mentions various tactics organizations are using to address cybersecurity challenges while balancing costs and skill sets.Don't miss this insightful episode as we explore the strategies deployed by life sciences and healthcare organizations in the ever-evolving landscape of cybersecurity.Resources:
Connect with and follow Tiffany Kleemann on LinkedIn.
Connect with and follow Raj Mehta on LinkedIn.
Follow Deloitte on LinkedIn.
Read insights on this topic on Deloitte’s Health Forward blog
Learn about the SEC’s cyber ruling requirements here
Read Deloitte’s 2023 Global Future of Cyber Report
Source: https://www.hipaajournal.com/july-2021-healthcare-data-breach-report/
Source: https://www.reuters.com/article/us-cybersecurity-hospitals-idUSKCN0HJ21I20140924/

Nov 16, 2023 • 43min
The Journey Toward Comprehensive Dental and Medical Integration with Stephen Thorne, Founder and CEO of Pacific Dental Services
Integrated health practices are key to facilitating a more holistic approach to patient well-being.In this episode, Stephen Thorne talks about the critical integration of dental and medical care and how maintaining oral health contributes to overall systemic well-being. He discusses implementing the integrated model in dental practices, highlighting the significance of advanced technology, the need for education, and the importance of restructuring reimbursement and coding systems for comprehensive care.Tune in to learn more about the potential positive impact of proactive dental care on overall healthcare costs!Click this link to the show notes, transcript, and resources: outcomesrocket.healthResources:
Connect with and follow Stephen Thorne on LinkedIn.
Follow Pacific Dental Services on LinkedIn.
Visit the Pacific Dental Services Website!

Nov 15, 2023 • 31min
The Impact of Health Policy on Your Compliance Strategy with Hira Rashid Ph.D, Senior Program Manager of MedTrainer
To maintain quality patient care, staying up-to-date with changes in policy is crucial.In this episode, we have Hira Rashid Ph.D, Senior Program Manager of MedTrainer, as part of the entire series on Rethinking Compliance with MedTrainer, delves into the critical landscape of healthcare policy and compliance. Hira navigates this challenging terrain, staging federal compliance training, data collection, and ensuring organizations are following the proper regulatory procedures. She discusses her approach to identifying compliance needs, creating customized training plans, and staying adaptable in the face of changing healthcare regulations, especially within the context of multistate mergers and acquisitions. She discusses the importance of current security risk assessments and constructing training plans based on identified risks. She shares great insights into the trends in healthcare, such as the shifting away from a fee-for-service model towards more preventive and primary care. Hira sheds light on the different pain points in healthcare - from the shortage of primary care providers, particularly in rural and low-density areas, to the requirement of electronic health records systems for Medicare and large healthcare providers. If you're intrigued by the challenges of keeping up with changing regulations, the importance of readiness and early implementation, and the role of technology in streamlining compliance, this episode is not to be missed! Resources:
Connect with and follow Hira Rashid on LinkedIn.
Follow MedTrainer on LinkedIn.
Explore MedTrainer’s Website

Nov 15, 2023 • 5min
Optimizing Healthcare Coding with Deep Learning AI with David Blanchard, Vice President of Sales at Fathom
Deep learning AI plays a crucial role in automating coding as guidelines become more complex.In this episode, David Blanchard, the Vice President of Sales at Fathom, shares insights into how Fathom utilizes deep learning AI to solve coding and automation issues within the healthcare ecosystem. David shares how Fathom utilizes deep learning AI to revolutionize coding automation, tackling staffing challenges and cost reduction goals within provider organizations. He highlighted how their technology functions integrate with the EHR to process a significant portion of the coding volume, freeing up resources for denial management, education opportunities, and improved documentation. He also delves into the significance of an effective automation strategy and the impact of staffing shortages in the industry, especially in the face of increasingly complex coding guidelines. David explains how Fathom’s work not only addresses these challenges but also opens up opportunities for better overall reimbursement outcomes in healthcare.Join us as we explore the innovative work of Fathom and the impact of deep learning AI in healthcare.Resources:
Connect with and follow David Blanchard on LinkedIn.
Follow Fathom on LinkedIn.
Explore Fathom’s Website.

Nov 15, 2023 • 39min
The Broken System: A Nurse's Raw Perspective on the Healthcare Crisis with Keith Carlson, Nurse Career Coach
Nurses are on the frontlines of healthcare, yet their voices often go unheard. In this raw and unfiltered episode, experienced nurse Keith Carlson exposes the broken system he has witnessed in over 27 years in the field. Keith provides an insider's critique of profit-driven corporatization, toxic hospital culture, unsafe staffing, and other dysfunction plaguing healthcare - factors contributing to physician burnout, poor patient care, and a disillusioned nursing workforce.Tune in to hear this passionate nurse's perspective and insights into creating a healthcare system that lives up to its ideals by better supporting nurses and patients.Click this link to the show notes, transcript, and resources: outcomesrocket.healthResources:
Connect with and follow Keith Carlson on LinkedIn.
Visit the Nurse Keith Coaching Website
Listen to The Nurse Keith Show.

Nov 15, 2023 • 15min
Navigating the Changing Landscape of Telehealth with Abby Losinski, Director of Telehealth at St. Luke's Health System
How does telehealth improve healthcare resource utilization and patient convenience?In today's episode, Abby Losinski, Director of Telehealth at St. Luke's Health System, talks about how telehealth has revolutionized outpatient healthcare and the importance of adapting to meet consumer expectations. She highlights the implementation of on-demand virtual care and the challenges of selecting reliable technology for seamless patient-provider interactions, while also addressing efforts to reduce unnecessary emergency department visits through telehealth post-procedure consultations.Tune in and listen to an insightful conversation on how telehealth is revolutionizing the healthcare industry!Click this link to the show notes, transcript, and resources: outcomesrocket.healthResources:
Connect with and follow Abby Losinski on LinkedIn.
Follow St. Luke's Health System on LinkedIn.
Explore the St. Luke's Health System Website.
Connect with and follow Tim Kelley on LinkedIn.
Follow TeleRay on LinkedIn.
Check out the TeleRay Website.

Nov 14, 2023 • 23min
A Holistic Approach to Healthcare with An Innovative Platform with Dr. Tryggvi Thorgeirsson, the CEO of Sidekick Health
Imagine a digital health solution accessible via smartphones that empowers individuals to self-manage their health conditions and make informed, positive choices.In this episode, Dr. Tryggvi Thorgeirsson, the CEO of Sidekick Health, dives deep into their work, a digital health solution that aims to empower patients with chronic conditions to manage their health effectively. Tryggvi discusses the need for improvement in healthcare due to its inefficiencies, high costs, and reactive nature. He emphasizes the platform's holistic approach, integrating various therapies and conditions into one patient journey. He explains how Sidekick utilizes technology and patient-reported data to identify potential health risks and intervene early, ultimately saving lives. Tryggvi also sheds light on the importance of flexibility in their approach and how they collaborate with healthcare professionals, insurance companies, and patients. Don't miss this episode to learn about the future of healthcare innovation and explore the transformative impact of preventive care.Resources:
Connect with and follow Tryggvi Thorgeirsson on LinkedIn.
Follow Sidekick on LinkedIn.
Explore Sidekick’s Website.

Nov 13, 2023 • 6min
How to Save Time and Increase the ROI with the Help of Automation in Healthcare with Scott Overholt, Chief Business Officer at Vyne Medical
Focus on practical automation solutions with immediate ROI rather than solely futuristic concepts.In this podcast episode, Scott Overholt, Chief Business Officer at Vyne Medical, shares how he and his team offer communication management solutions to over 800 healthcare facilities. Scott discusses the significant volume of document transactions they handle, particularly focusing on the automation solutions they provide to streamline the processing of faxes and electronic documents. He emphasizes the time-saving and cost-effective benefits of their automation technology in addressing challenges such as staffing shortages and high operational costs within the healthcare industry. Scott also highlights the importance of prioritizing practical automation solutions with immediate returns on investment rather than solely futuristic possibilities.Tune in and discover how automating routine tasks can save many hours of manual work, enabling your team to deliver improved healthcare outcomes!Resources:
Connect with and follow Scott Overholt on LinkedIn.
Visit Vyne Medical at their website.
Follow Vyne Medical on LinkedIn.