Outcomes Rocket

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com How do you build AI that actually feels loving to the people it serves? In this episode, Dr. Apurv Gupta, Founder and Board Member of A Loving Organization, explains that the Loving Organization Consortium aims to bring more love and compassion into healthcare by improving nine interconnected systems, people, processes, culture, workflows, and especially technology, through a framework called INTEGRATE. He and Ed Gaudet discuss how “loving AI” can ease clinician burden through tools like ambient listening, workflow automation, and emerging burnout-prediction technology, while emphasizing that tech alone is only 10–20% of the solution. Dr. Gupta stresses that effective technology requires human oversight, governance, feedback loops, and involvement from clinicians and patients in the design process. He highlights that organizations often miss these elements due to lack of awareness and capabilities, which the INTEGRATE framework seeks to build. Ultimately, he argues that love must be the foundational intention shaping systems, leadership, and AI, because technology is neutral but becomes “loving” only when embedded in a loving human environment. Tune in to explore how compassion-driven systems and “loving AI” can transform clinician well-being, patient care, and the future of healthcare! Resources Connect with and follow Dr. Apurv Gupta on LinkedIn. Follow A Loving Organization on LinkedIn and visit their website! Last Apurv Gupta RNS episode here!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Thoughtful, problem-first innovation drives real clinical impact in healthcare. In this episode, Saul Marquez and Ed Gaudet from Censinet host Dr. Jason Hill, Innovation Officer at Ochsner Health, and David Leingang, Director of Innovation Data Science at Ochsner Health, to discuss how their team uses machine learning, workflow redesign, and data-driven insights to reduce physician message burden and improve patient routing. They share how analyzing 2.4 million inbox messages revealed that 4% were tied to weight-loss drugs, prompting the creation of a new weight-management digital medicine program instead of an AI tool. They explain how reorganizing message flows, adding e-visits, and using ML to uncover hidden system strain has improved efficiency, while predictive deterioration models saved lives but had to be retrained as outcomes changed. The conversation closes with an exploration of value-based care, problem-solving in AI, and the AHEAD Network’s role in advancing healthcare innovation. Tune in and learn how practical AI, smarter workflows, and cross-industry collaboration are reshaping modern healthcare! Resources Connect with and follow Jason Hill on LinkedIn. Follow and connect with David Leingang on LinkedIn. Follow Ochsner Health on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Care coordination shouldn’t feel like a black box. In this episode, Ben Forrest, CEO of Olio, discusses how his team is reimagining collaboration among payers, health systems, and post-acute providers for the most complex patients. He shares why fragmented workflows create massive administrative burden, how real-time engagement across 100+ care sites improves outcomes, and why downstream provider relationships directly shape cost and quality. Ben also reflects on the future of AI in care coordination and the bold bets he believes will reshape medical spend. Tune in and learn how better coordination can transform patient journeys! Resources Connect with and follow Ben Forrest on LinkedIn. Follow Olio on LinkedIn and discover their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Early cancer detection significantly increases survival rates and reduces the overall health and financial burden. In this episode, Trudy McKanna, Senior Field Medical Director for GRAIL, discusses how Galleri multi-cancer early detection technology is transforming screening by identifying signals for more than 50 cancers through a simple blood draw. She explains how methylation patterns, cell-free DNA, and machine learning allow clinicians to pinpoint potential cancer origins before symptoms appear. Trudy shares data showing that adding this test to standard screening detects seven times more cancers, with over half found at early stages, while maintaining a remarkably low false-positive rate. She also highlights its impact on underserved communities, population health scalability, and the importance of rigorous clinical validation.  Tune in and discover how early detection can transform cancer outcomes! Resources Connect with and follow Trudy McKanna on LinkedIn. Follow GRAIL on LinkedIn and visit their website! Learn more about Galleri here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The future of healthcare lies in intelligent automation that gives providers back their time. In this episode, David Cohen, Chief Product and Technology Officer at Greenway Health, explains how AI and automation are reshaping the ambulatory healthcare experience from “encounter to cash.” He outlines the company’s agentic-first architecture, which embeds intelligent automation into the core of the product to streamline clinical, operational, and financial workflows. David showcases real-world applications, including ambient documentation, automated billing, and chart review powered by AWS HealthLake, that reduce administrative burden and improve care coordination. He also highlights Greenway’s customer-driven “working backwards” approach and their focus on delivering measurable impact within months, not years. Tune in and learn how intelligent, end-to-end automation is redefining efficiency, accessibility, and care quality in ambulatory healthcare! Resources Connect with and follow David Cohen on LinkedIn. Follow Greenway Health on LinkedIn and visit their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com AI in healthcare only works when it respects real-world workflows, avoids clinical risk, and focuses on responsible automation. In this episode, Israel Krush, CEO and co-founder of Hyro, explains how agentic AI is transforming patient access and healthcare system operations by automating administrative tasks throughout the care journey. He illustrates how voice, chat, and SMS-based AI agents can streamline scheduling, address prescription questions, provide FAQs, and offer billing support, helping to fix the fragmented experiences U.S. patients often face. Israel emphasizes the importance of responsible AI, noting that while large language models understand language, they must be engineered to follow complex healthcare workflows, interpret real patient behavior patterns, and handle edge cases. He also discusses adoption challenges, the value of transparency and data visibility, and why leaders must approach AI-driven change with patience, communication, and clear expectations. Tune in to discover how workflow-aware AI agents can enhance the patient experience while boosting operational efficiency! Resources Connect with and follow Israel Krush on LinkedIn. Follow Hyro on LinkedIn and explore their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com When people gain access to their own brain data and personalized guidance, they can significantly improve their sleep, focus, stress levels, and long-term cognitive health. In this episode, Ariel Garten, neuroscientist, psychotherapist, and co-founder of MUSE, explains how real-time brain tracking is transforming both personal wellness and clinical care. She describes how MUSE’s soft, low-profile headband uses EEG and fNIRS to measure brain activity and blood oxygenation, enabling accurate sleep tracking, attention training, and cognitive insight. Ariel highlights the company’s strong research foundation, including 200+ published studies and multiple Mayo Clinic trials showing reduced stress, improved fatigue, and a 54% decrease in burnout among clinicians using MUSE for just five minutes a day. She also details new features like the Digital Sleeping Pill, deep sleep stimulation, and an AI sleep coach, and shares how researchers, clinicians, and pharma teams are using MUSE to power distributed studies and measure neurophysiological responses to interventions. Tune in and learn how personalized brain insights could transform sleep, cognition, and the future of preventive health! Resources Connect with and follow Ariel Garten on LinkedIn. Follow MUSE on LinkedIn and visit their website! Email the MUSE team directly here.

Lasting change is built from clear-eyed ownership, timely support, and the courage to start again. In this episode, Josh Golomb and Ruben Vega, share how two cousins from the same close-knit Mexican-American family followed very different paths before finding purpose through healing and service. Josh reflects on the role of privilege, expectations, and early access to support, while Ruben recounts the pain of addiction, prison, and his eventual transformation through faith, mentorship, and 12-step work. Together, they demonstrate how early intervention, peer support, and second chances can transform lives and how schools can serve as trusted hubs, connecting families to essential care. Tune in and learn how timely support can redirect a life! Resources: Connect with and follow Josh Golomb on LinkedIn. Follow Hazel Health on LinkedIn and explore their website. 

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Trust is the foundation of data-driven healthcare transformation. In this episode, Ryan Weber, Solutions Consultant at TransUnion, discusses how data innovation is being leveraged to enhance patient access, minimize friction, and ensure equitable care for underserved populations. He explains how TransUnion’s non-credit data, including contact, property, and behavioral information, helps healthcare organizations clean, verify, and enrich patient information to enhance outreach and engagement. Ryan shares how AI and automation streamline onboarding, reduce manual entry, and strengthen care continuity. He also highlights the company’s focus on inclusive data strategies, regulatory compliance, and ethical data use to maintain trust while improving both financial outcomes and patient satisfaction. Tune in and learn how data intelligence and trust are shaping the next generation of patient-centered healthcare experiences! Resources Connect with and follow Ryan Weber on LinkedIn. Follow TransUnion on LinkedIn and visit their website! Email Ryan directly here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com True transformation in healthcare begins when organizations decide to see every interaction from the other person’s point of view. In this episode, Don Williams, entrepreneur, nine-time author, and consultant, highlights the human side of healthcare that often gets overshadowed by technology and innovation, emphasizing that most problems stem from emotion, communication, and patient experience. He explains how high-IQ healthcare professionals can unintentionally create friction when they underestimate patients’ fear and confusion, making empathy a strategic necessity. Williams argues that “romancing your patient” and prioritizing human-to-human communication strengthens trust while allowing clinicians to focus on what they do best. His Concept of Wow urges organizations to deliver experiences that exceed expectations and demonstrates how acting in a patient’s best interest improves satisfaction, speed, loyalty, and even profit. Tune in and learn how elevating the human experience creates true competitive advantage in healthcare! Resources Connect with and follow Don Williams on LinkedIn. Follow Don Williams Global on LinkedIn and discover their website. Listen to the Proven Entrepreneur Show podcast on ApplePodcasts! Click here if you want to work with Don and browse his courses.Email Don directly here.