New Relic Modern Software Podcast

Technology and software companies employ a wide variety of specialists, from software engineers to technical writers to user experience designers. Increasingly, though, that roster also includes anthropologists. In this episode of the New Relic Modern Software Podcast, hosts Fredric Paul and Tori Wieldt welcome Ali Colleen Neff, PhD, a trained anthropologist and user experience researcher on New Relic's product team. She left academia and brought her skills to tech because she likes to, in her words, “watch hackers hack in their native habitats.” Her goal? To gather useful data about how New Relic users work, and then use that data to “build products that can help our customers resolve their incidents more quickly.” We talk with Dr. Neff about how she uses her anthropology and media background to better understand how people engage with technology and how non-anthropologists can better understand the ways users engage with their products.

Join Erica Schultz, Chief Revenue Officer at New Relic, with over 20 years in software sales, as she dives into what truly matters to customers. She discusses the hurdles enterprises face during digital transformation and the vital role of collaboration. Get insights on critical customer moments, like system downtimes at major brands, and how New Relic's tools enhance operational efficiency. Erica also shares her inspiring career path from Oracle to New Relic, emphasizing the power of teamwork and innovation in tech.

On the latest episode of the New Relic Modern Software Podcast, we welcome Java guru Ben Evans—who recently joined New Relic’s European Development Center in sunny Barcelona, Spain—to take a close look at the current state of the world’s most popular programming language, New Relic’s support of Java and open source, optimizing Java in a microservices world, Java anti-patterns, and much, much more. Ben is a Java Champion, three-time JavaOne Rock Star speaker and, a prolific author of Java books, including The Well-Grounded Java Developer, and co-author of Optimizing Java and the new edition of Java in A Nutshell. He spent six years as a member of the Java Community Process Executive Committee (aka the JCPC) helping define standards for the Java ecosystem. Leading Ben’s interview is Modern Software Podcast co-host Tori Wieldt, a Java expert in her own right, who managed Oracle’s Java community for five years. You can read an edited transcript of the entire podcast on the New Relic Blog: https://blog.newrelic.com/engineering/java-ben-evans-modern-software-podcast/

Join Richard Rodger, CEO of VoxGig and author of "The Tao of Microservices," alongside Sean Carpenter, Principal Technical Evangelist at New Relic with a wealth of microservices experience. They dive into the core principles of microservices architecture and its best use cases. Discover the trade-off between flexibility and complexity, how microservices can future-proof businesses, and the vital role of distributed tracing in monitoring. They also discuss the cultural shifts microservices bring, especially in promoting diversity and remote teamwork.

Steve Henry, vice president / head of engineering for mar-tech leader ScribbleLive, shares insights on spreading application performance and business data to the C-suite and turning engineering into a thought leader.

If security is warfare, the good guys don't seem to winning. Esteban Gutierrez, New Relic's Director of Information Security, has a better metaphor: security as nurturance. Hear Esteban discuss his innovative approach to information security with Fredric Paul, New Relic's Editor-in-Chief, and New Relic developer evangelist Tori Wieldt.

When it comes to software development, speed is the critical ingredient for success. If you plan for speed carefully enough, cost and quality will come along for the ride. So says Mirco Hering, a managing director of Accenture's Agile and DevOps practice. And that's just one of the enterprise DevOps insights Mirco shares with New Relic hosts Tori Wieldt and Fredric Paul in the latest episode of the New Relic Modern Software Podcast.

Tandem Bank CTO Paul Clark talks “challenger banks,” Agile, cloud and DevOps, digital customer experience, and AI vs. blockchain.