Leveling Up with Eric Siu

This is a special bonus episode where we take a sneak peek into our virtual event and share a portion of one of the talks from the event. In this episode, we're sharing the mic with investing legend, Roland Frasier, who goes into detail about how to buy an existing business with no money down.

Although marketing has evolved a great deal over the past 100 years, the same principles still apply because human psychology has not changed. This is why is, no matter how complicated the marketing landscape gets, simple copywriting remains the most powerful. No-one knows this better than today’s guest, Craig Clemens, an exceptional copywriter, brand-builder, and positioner. As co-founder of Golden Hippo, a leader in direct-to-consumer marketing that builds innovative health, beauty, and pet care brands, Craig knows that it takes to connect with customers effectively. In this episode, we dive into Craig’s fascinating marketing journey, including some of the profound sales and life lessons he learned from his time as a telemarketer. We also gain insights into Craig’s copywriting process, where he highlights the importance of market research. He does not believe in selling products but instead offering unique solutions to people's problems. We also hear more about Golden Hippo and its distinct approach to building brands. Along with this, we touch on politics, where Craig dissects how effective marketing is key to building momentum and a dedicated support base. Tune in today! TIME-STAMPED SHOW NOTES: [00:21] Before we jump into today’s interview, please rate, review, and subscribe to the Leveling Up Podcast! [01:07] Craig’s background and his journey from telemarketing to where he is now.  [04:38] Some of the biggest lessons that Craig learned from his time in telemarketing.  [06:16] Craig’s recommendations about the best copywriting resources. [07:28] Why successful companies are some of the best examples of great copywriting. [09:29] Hear why you should be wary about studying venture-backed companies’ ads. [10:59] What Craig’s daily copywriting and creative process looks like.  [12:17] The unique things about market research compared with other types of research. [13:56] Why good copywriting is about doing the simple things really well. [14:25] Gary Halbert’s copywriting advice and some of his seminal work. [17:56] Golden Hippo’s current hiring needs and reopening their offices.  [18:28] Details about Craig’s company before Golden Hippo, Breakthrough Media. [19:56] Golden Hippo’s founding story and current employee numbers. [21:13] Hear more about Golden Hippo’s unique culture around each of their brands. [22:32] The ads that Craig has written have generated over $1 billion in sales revenue! [24:16] Important lessons that Craig has learned about leadership as his career has evolved. [27:23] Marketers and founders that Craig is currently following. [28:46] Craig’s take on politics and the role that marketing plays in the political landscape. [33:37] Hear about Craig’s favorite business book and best business tool.   Resources From The Interview:   Craig Clemens Twitter Craig Clemens Instagram Craig Clemens LinkedIn Golden Hippo Eben Pagan Double Your Dating Claude C. Hopkins Robert Collier Eugene Schwartz Alexa Crunchbase WeWork Breakthrough Advertising Robert Pittman Gary Halbert Hemingway Editor Rachel Hollis The Boron Letters Tribal Leadership Russell Brunson John Reese Dean Graziosi Tony Robbins Brendon Burchard Donald Trump Twitter Mike Bloomberg Barack Obama Tim Ryan Must read book: Ready, Fire, Aim   Leave Some Feedback:   What should I talk about next? Who should I interview? Please let me know on Twitter or in the comments below. Did you enjoy this episode? If so, please leave a short review here Subscribe to Leveling Up on iTunes Get the non-iTunes RSS Feed   Connect with Eric Siu:    Growth Everywhere Single Grain Eric Siu on Twitter

Today, we are going to talk about seven years of operating lessons from taking over my ad agency! This is a multi-part series that talks about the most powerful lessons learned throughout the journey. When I first started running the business I didn't listen to the team and employees were leaving left and right. When I finally dropped down to one employee, I decided it was time to make a change. These are the lessons that helped me turn my business around and if you put them into action they can help you too!

The more agile companies can be in the current volatile landscape, the better. Smartsheet is a collaboration software platform that helps companies optimize functionality and one of the things that makes it different is that it is not purpose-built. With 2572 documented use cases to date, Smartsheet possesses the kind of wide applicability that companies need to stay light-footed enough to keep up, and all without having to write a line of code! Today we have its CMO, Anna Griffin, join us on the show to talk more about how the software works as well as speak to the things that make her tick and how she got to be where she is today. Anna gets into her journey into the B2B space and what feeds into her out of the box approach to marketing. We turn our attention to Smartsheet next and hear from Anna about the platform’s fluidity and how they approach marketing it when the product does so many different things. She makes a case for how well the software lends itself to bottom-up adoption, and then we hear a few metrics that prove many larger firms are taking to it in a top-down way too. Anna gets into some of her unusual strategies for winning over these big enterprise clients next, and from there we dive a bit more into the places she finds her inspiration. For all this and more from a unique CMO with a flair for marketing and an equally outstanding product that is here to stay, be sure to tune in! TIME-STAMPED SHOW NOTES: [00:21] Before we jump into today’s interview, please rate, review, and subscribe to the Leveling Up Podcast! [00:50] How Anna arrived in the B2B space bringing an emotional approach to marketing. [02:20] The range of uses for Smartsheet – its agility – and why this means they need a CMO. [04:57] Competitors of Smartsheet like AirTable that give an idea of what the platform does. [05:36] How Smartsheet makes money and spreads due to its wide applicability. [07:48] That Smartsheet is built for scale and is adopted in bottom-up and top-down ways. [09:05] How valuable such a flexible product like Smartsheet is in an agile environment. [09:38] Metrics that show how Smartsheet is attacking top-down marketing. [10:27] How Smartsheet markets itself when it’s capabilities are so wide. [11:44] The success of community and traditional marketing for Smartsheet. [13:30] Anna’s mashup mindset: How she combines pep talks and more into marketing.  [15:35] Where Anna gets her inspiration, from country music to her favorite books. [16:53] The ‘Uberization’ of customer service that has upped customer expectations. [17:26] Anna’s favorite business tool and some of the podcasts she listens to regularly. [19:05] Why Anna’s favorite business book is Pretty Good Advice.   Resources From The Interview:   Anna Griffin on LinkedIn Smartsheet NoCode AirTable Microsoft Google Monday Asana Apple Steve Wozniak Wall Street Journal The Last Dance Jeff Rosenblum Uber Instagram OZY Shelley Zalis on Twitter The Female Quotient Leslie Blodgett on Instagram Bare Escentuals Must read book: The Great Gatsby, Friction, Pretty Good Advice   Leave Some Feedback:   What should I talk about next? Who should I interview? Please let me know on Twitter or in the comments below. Did you enjoy this episode? If so, please leave a short review here Subscribe to Leveling Up on iTunes Get the non-iTunes RSS Feed   Connect with Eric Siu:    Growth Everywhere Single Grain Eric Siu on Twitter

Business travel may not be happening as frequently anymore due to the COVID pandemic, but that does not concern today’s guest, Avi Meir. He is CEO and Co-Founder of TravelPerk, a ground-breaking business travel platform that offers companies of any size a one-stop-shop to book all of their travel in a single space. Avi is a travel industry veteran with fifteen years of experience. In this episode, we learn more about the platform, including the pain points they look to solve, how they generate income, and the ways they are reimagining business travel. We also learn about Avi’s choice to base the business in Barcelona, an unconventional destination for a tech company. Not only does the city offer a great quality of life, but Avi also believes that it influences their ability to attract top talent. Naturally, the conversation goes to COVID and how TravelPerk has been impacted. Avi shares the remarkable decision they have made to not let anyone go, and how they have used a combination of government relief and out of pocket payments to ensure their employees are furloughed with 80% pay. Aside from the practicalities of having to rehire, Avi knows that a drastic restructuring would harm the company culture, which they value tremendously. We discuss why figuring out core values is the foundational step to fostering a great culture, and learn what TravelPerk did to establish theirs. Along with this, Avi talks about their FlexiPerk product, which has been a pandemic standout and his hot take of why 2021 will see more business travel growth than 2019! Be sure to tune in today!   TIME-STAMPED SHOW NOTES: [00:41] Before we jump into today’s interview, please rate, review, and subscribe to the Leveling Up Podcast! [01:10] An introduction to Avi, his background, and how he came to found TravelPerk. [02:25] Learn more about TravelPerk and its mission as a business travel platform.  [03:36] Hear about how the platform makes money through commission and products. [05:10] The typical amount customers can expect to pay on TravelPerk and the costs they save. [07:28] Some of TravelPerk’s numbers, including employee count and growth rate. [08:45] Why Avi decided to found TravelPerk in Barcelona which is not a typical tech hub.  [10:47] How TravelPerk manages to recruit great talent and its international workforce. [12:44] Hear how Israeli culture influences their prolific innovation and work ethic.  [14:39] How TravelPerk has dealt with COVID, including the decision to furlough employees. [17:59] Avi shares some COVID-related statistics about the business travel industry.  [20:23] The FlexiPerk product TravelPerk offers and its strength, particularly during the pandemic. [23:16] What culture means at TravelPerk and some unique ways the company fosters it [24:00] TravelPerk’s core values and how they were defined. [27:08] Hear Avi’s contentious prediction for the future of the travel industry. [28:00] Despite all the pandemic-related shifts, the need for human connection still remains. [28:49] Avi’s must read books and favorite business growth tool. [32:01] Why Avi tries to stay away from social media where possible.   Resources From The Interview:   Avi Meir on Twitter Avi Meir on LinkedIn TravelPerk Hotel Ninjas Booking.com Farfetch Monzo Expedia Airbnb IESE Start-up Nation Jim Collins Zoom Chris Voss Slack Notion Qassim Suleimani Must read books: Never Split the Difference, Delivering Happiness   Leave Some Feedback:   What should I talk about next? Who should I interview? Please let me know on Twitter or in the comments below. Did you enjoy this episode? If so, please leave a short review here Subscribe to Leveling Up on iTunes Get the non-iTunes RSS Feed   Connect with Eric Siu:    Growth Everywhere Single Grain Eric Siu on Twitter

What does it take to be successful as a new CEO? Whenever you're joining a new company, it's important to avoid rocking the boat at the beginning. In this session we discuss ways to have a successful transition into any company at the executive level.

As a B2B business, attracting an audience to your website to convert them into sales leads is not an easy process, but Madison Logic does it all for you. Madison Logic is an account-based marketing service that helps B2B companies convert their best accounts faster and today we learn more about the firm from its Co-Founder and COO, Vin Turk. Vin opens by explaining how he got the idea to streamline conversions in the B2B space before explaining exactly what it is that Madison Logic does. We move on to discuss how the firm makes its money on both the lead and display side before chatting more about their ideal customers. Vin shares some impressive metrics about growth and ROI, mentioning their unique journey without VC backed capital and how being featured on INC 5000’s list six times back to back made a difference in this respect. We get into exits, spinoffs, and the company’s long term vision next, before drilling down on their customer acquisition model which includes a brilliant strategy to become more vital to current ones. Wrapping up with Vin, we chat about how Madison Logic keeps values consistent in the firm as far as strategy and corporate culture, and hear some amazing tips from him around continuous self-evaluation and reflection, so be sure to tune in! TIME-STAMPED SHOW NOTES: [00:21] Before we jump into today’s interview, please rate, review, and subscribe to the Leveling Up Podcast! [00:40] The story of Vin’s idea to streamline conversions that grew into Madison Logic. [02:49] A real example of how Madison Logic connects sellers to buyers in the B2B space.  [04:58] How Madison Logic partners with news outlets to market to their clients. [05:48] Madison Logic’s business model making money on a cost per lead basis. [06:36] Ideal clients: enterprise and mid-market B2B technology companies. [07:30] Metrics around growth, ROI, employee count, and international offices.  [08:12] Why being featured on the INC 5000 list six times was beneficial to Madison Logic. [09:43] Exits and spinoffs Madison Logic has gone through; its long term play.  [11:38] Customer acquisition and why ML is focusing on expanding current customers. [13:33] ML’s favorite tools for contact discovery, automated outreach, accounts intel, and more. [14:32] The size and structure of the sales team at Madison Logic. [14:58] How Madison Logic keeps vision and values for corporate culture and strategy aligned.  [18:15] ‘Not sweating the small stuff’ at Madison Logic by trusting in overall growth. [19:42] Book recommendations from Vin and Eric for how to run a better business. [20:50] Vin’s favorite business tools and why he loves Slack and Domo. [21:25] The best way to get in touch with Vin online and learn more about Madison Logic.   Resources From The Interview:   Vin Turk on LinkedIn Vin Turk Email Madison Logic The Department of Defense Northeastern University Info Week IBM Oracle Intel Dell Cisco Inc 5000 Clarion Capital Bombora Salesforce Marketo Bizable LinkedIn Sales Navigator ‘Dharmesh Shah Vectors Elon Musk’ Ben Horowitz Mark Cuban Slack Domo Must read book: The Hard Thing About Hard Things, The Innovator’s Dilemma   Leave Some Feedback:   What should I talk about next? Who should I interview? Please let me know on Twitter or in the comments below. Did you enjoy this episode? If so, please leave a short review here Subscribe to Leveling Up on iTunes Get the non-iTunes RSS Feed   Connect with Eric Siu:    Growth Everywhere Single Grain Eric Siu on Twitter

Do you need to have a big company before you start worrying about things like vision and culture? I used to think so... but the truth is, building culture and demonstrating the vision is the most important job of the CEO and can make or break whether you're successful. In this clip, we'll talk about ways you can implement culture, recruit a-players and share your vision better with your team, no matter how big or small your company is!

Today’s guest, Gary Saarenvirta, has been thinking deeply about AI long before the current hype. Having worked in the AI space for over 25 years, Gary was shocked at how little math and science was used in big business, and founded Daisy Intelligence to fill this glaring gap. Daisy is a SaaS AI-powered platform that helps retailers and insurers achieve higher profits by helping them make smarter operating decisions. In this episode, Gary sheds light on some of Daisy’s product offerings and the specific ways they increase profitability. As someone with an engineering background, Gary always focused on the technical side of things, but with the growth of the business, he has become increasingly aware of the value of people and culture. We talk about various ways that Daisy looks after their team, including flexible remote working options during COVID and mentoring programs. Gary himself has seen the value of having a coach, and he shares how this has helped him grow as a leader. Along with this, we discuss why Daisy’s technology is uniquely differentiated and how they use optimal control thinking to ensure their software stands out. Gary believes that by making businesses more efficient, through autonomous enterprise, it will not only reduce product costs but decrease the cost of living generally. We wrap the show up by hearing some of Gary’s must read books as well as why being a small company that has productized AI has helped them attract top talent. Don't miss out! TIME-STAMPED SHOW NOTES: [00:21] Before we jump into today’s interview, please rate, review, and subscribe to the Leveling Up Podcast! [00:45] Learn more about Gary and his background, and his company, Daisy Intelligence. [01:48] Some of Daisy Intelligence’s current clients including, Walmart Canada and Allianz. [02:08] How Gary walked into the idea for Daisy after a stint in the corporate world. [03:48] Hear about how Daisy makes money as a SaaS platform and their pricing structure. [05:19] Some numbers related to Daisy, including employees, growth rates, and more. [06:49] What Gary has learned about the importance of culture as Daisy has grown.  [07:43] Specific tools and resources Gary has used to build company culture. [08:56] The ways that Daisy has taken care of their employees.  [10:22] How coaches have helped Gary grow as a leader and what’s been effective for him. [11:22] What optimal control is and how it’s helped Daisy to their $5.5 million ARR.  [13:06] Why making companies more efficient is one of Gary’s main motivators. [13:43] The time it took for Daisy to reach product-market fit. [16:30] How Daisy stayed afloat for 12 years before getting VC finance in 2015. [17:59] Gary’s favorite business tools and why he enjoys looking at cashflow. [18:42] Must read books that Gary recommends and other resources he consumes. [20:06] Bonus question: How Daisy manages to recruit such high-talent people.    Resources From The Interview:   Gary Saarenvirta on LinkedIn Daisy Intelligence Walmart Canada Green Shield Canada Allianz IBM Geoffrey Hinton Play Bigger QuickBooks Salesforce Patrick Lencioni Ideal Team Player TensorFlow Must read books: The Five Dysfunctions of a Team, The Advantage,Built to Last, Good to Great   Leave Some Feedback:   What should I talk about next? Who should I interview? Please let me know on Twitter or in the comments below. Did you enjoy this episode? If so, please leave a short review here Subscribe to Leveling Up on iTunes Get the non-iTunes RSS Feed   Connect with Eric Siu:    Growth Everywhere Single Grain Eric Siu on Twitter

When should you split your focus and start to take on multiple projects? The problem with a lot of people is that they never focus on completing one project all the way through. Or they fail to diversify at the right time. In this clip, Eric shares his thoughts around the importance of creating a launch pad business before splitting to different projects.