Relationship Matters

In this episode, Katie talks with ORSC coach and Agile expert Terrance Turpin about micromanagers as a voice of the system. Many managers who are dealing with cross-functional teams can all too easily fall into the habit of micro-managing. They are now removed from the products that previously led to promotion and are now suddenly expected to focus on the people. They find themselves stuck- still looking to be tactical as opposed to working relationally and systemically with their teams. As coaches, as opposed to trying to ‘fix’ the individual manager, can we look at the systemic structures that lead to micro-managing and consider what’s driving that behavior. Across the episode, Katie and Terrance discuss the biggest challenge for change for functional managers, how coaches can help them to fill the role differently and how to help managers shift from focusing on products to people. Terrance Turpin has over 20 years of experience in Technology and Software Development and is also a CRR USA staff member. Terrance blends Team coaching – supporting teams in clarifying, aligning & co-creating as a diverse but single entity -and Agility coaching – establishing healthy states of flow across an organization by coaching for alignment in structure, processes, environments, and relationships. Terrance believes that the coaching process is one that generates understanding and alignment for the client, their environments, and those they interact with. For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Floyd Carlson is back on the show talking about Neuroscience and Teams. This is the second installment of a two-part special, focusing on neuroscience and what it can teach us about relationship. In Part 2, Floyd focused specifically on teams and looking at what the latest neuroscience research can teach us about our work with teams.  Across the episode, Katie and Floyd discuss a variety of topics including David Rock’s SCARF Model and the five domains of human social experience (status, certainty, autonomy, relatedness, and fairness), leadership as a role that belongs to the system and updating our group behavioral patterns in service of creating resilient and resourceful teams. If you haven't listened to part 1, we'd highly recommend checking out Neuroscience & Relationship.Floyd Carlson is a Front of the Room Leader for CRR Global who focuses on leaders, teams and bringing the best out of individuals based on company and individual objectives. Floyd has more than 30 years of business and military experience which he combines with his coaching, training, and organizational development to help leaders achieve professional and personal goals in alignment with company needs.For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a timeWe believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global CEO and Co-Founder Marita Fridjhon about hearing, seeing and sensing Systems. The capacity to be present with systems is at the heart of Organizational and Relationship Systems Coaching and a coach or leader can do this through a variety of different channels, like seeing, hearing and feeling.  Across the episode Katie and Marita look at the benefits of truly listening, connecting with systems across different channels, sensing the emotional field of systems and tuning into wider systems. Marita Fridjhon is co-owner and CEO of CRR Global and mentor to an ever-growing community of practitioners in the field of Relationship Systems work. She designs curriculum and operates training programs in Relationship Systems Work for coaches, executives and teams. She came to this work from an extensive background in Clinical Social Work, Community Development, Process Work, Family Systems Therapy, Business Consulting and Alternative Dispute Resolution. She has an international mentor coaching practice of individuals, partnerships and teams. Her primary focus in coaching is on systemic change, leveraging diversity, creative communication, deep democracy in conflict management and the development of Learning Organizations. For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a timeWe believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Master Coach  Maddie Weinreich is back on the show talking about two further coaching competencies she sees coaches struggling with the most: Revealing the system to itself and working with the emotional field. As well as being past director of faculty and leader development at CRR Global Maddie currently serves as a senior Front of the Room Leader for the ORSC Program and ORSC Certification. Over the course of the episode, Katie and Maddie discuss ways to reveal the system to itself, the power of revealing and how to work with the emotional field and ways to help your clients. If you haven't listened to part 1, we'd highly recommend checking out Coaching Competencies: Holding the system as client.Maddie Weinreich specializes in strengthening the interpersonal relationships that exist within business environments for the purpose of enhancing team performance and productivity.  She coaches leadership teams around the globe to navigate change and to effectively improve organizational cultures within large and small businesses. Maddie currently serves as a senior Front of the Room Leader for the ORSC Program and ORSC Certification.  Maddie holds the Master Certified Coach (MCC) credential with the International Coaches Federation (ICF). She is a Certified Organization and Relationship Systems Coach (ORSCC), a Certified Team Performance Coach (CTPC), and a Certified Professional Co-Active Coach (CPCC).  Maddie also provides mentoring services and consultation for professionals working in the field of relationship growth and development.For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a timeWe believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global faculty member and founder of CRR Japan, Yuri Morikawa about how listening is healing. Across the episode, they discuss listening as a superpower, what it means to really listen, the potential of listening in Relationship Systems Work, healing through listening, and how to truly listen to ourselves, our clients and the world around us at a deeper level.Yuri Morikawa has been an active player in the professional coaching field since 2004. Prior to her career in coaching, Yuri worked as a management consultant specializing in organizational and leadership development for 13 years. After being a trainer for Coaching Training Institute (CTI) for 8 years, she launched the Organizational and Relationship Systems Coaching (ORSC) program in Japan and founded CRR Japan in 2009.  Currently, she is a global faculty member of CRR Global, developing professional organizational coaches around the world such as in Japan, China, Singapore, South Africa, Australia. She is passionate about bringing her professional experience to the bigger social context and works extensively with NGOs in Social Sectors such as Kamonohashi Project supporting survivor leaders of human trafficking issues in India and Asia Rural Institute educating organic farming and developing servant leadership for rural leaders in Asia and Africa.For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode Katie talks with ORSC faculty leader and CRR Canada partner, Kerry Woodcock about the magic of Metaskills. The concept of metaskills was first introduced by Amy Mindell and has since been enhanced and leveraged in key tools in the ORSC approach. A metaSkill is the attitude, stance, philosophy, or “come from” place that both the leader and team members stand in when doing this work. The intentional use of MetaSkills provides an invaluable skillset that can improve overall performance and connectivity. MetaSkills are like rooms that can be stepped into, which then ‘perfume’ the work.  Kerry Woodcock leads change for a world of change, by both holding and challenging leaders, organizations and social systems to amplify the power of relationship—for it is powerful relationship that creates meaningful change. Kerry is an International Coach Federation Professional Certified Coach, certified in Co-active Coaching and Organizational and Relationship Systems Coaching, with a doctorate in Geography and Environmental Management. Kerry’s training and research in human and social development is combined with over twenty-five years of practical experience in partnering with leaders and their organizations on their growth and development journeys. She has worked in a range of organizational contexts, from Non-Governmental Organizations to corporations and government in a variety of industries, from Forestry to Energy, and Engineering and Finance to Media and Communications and Libraries, and across cultures, from UK and Spain to Tanzania and Ethiopia and Canada and USA. British-born, she is based in Canada with the world as her playground. She is the Director of Novalda and CRR Canada.For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Sandra Cain (Director of Curriculum and Senior Faculty at CRR Global) discusses the process of Meet, Reveal, Align and Act. Whether we are engaging in a one-on-one conversation with a neighbor or working with a large group, these three phases can help us when working with all types of Relationship Systems. Across the episode we discuss how to effectively meet a system, helping clients to keep moving forward during the reveal phase, the importance of align & act, and using this process as a meeting planner. Sandra Cain is Director of Curriculum and Senior Faculty at CRR Global. Her background includes 15 years’ experience at American Express with a variety of leadership and personal development roles. She bridges that experience with her current passion for building relationships, increasing positivity and developing communication skills in service of creating and navigating change in the workplace.For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, restoration practitioner Jennifer Pernfuss talks about how to resolve harassment complaints (and conflict) using a systems inspired approach.If you’ve not had a chance to listen to part 1, we'd highly recommend checking out Workplace conflict (part 1): The balcony view. In part 1, Jennifer and Katie discuss the importance of taking a systemic view in highly charged and complex workplace harassment cases. In this episode, Jennifer walks us through the typical process and procedure of a workplace harassment case; explains the different stakeholders in play; discusses the importance of creating psychological safety; and looks ahead to the type of reform she would like to see happen.Jennifer Pernfuss is a non-practicing lawyer with a degree in Psychology and has maintained a consulting and coaching business for 27 years focusing exclusively on the prevention and elimination of workplace discrimination, harassment and the resolution of workplace conflict and employee complaints. Trained in systems theory, process-oriented psychology and relationship systems coaching combined with her understanding of the law Jennifer develops and implements restorative processes, helps repair strained working relationships and move parties to resolution. For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with Floyd Carlson about Neuroscience and Relationships. This is the first of 2 installments on neuroscience and what it can teach us about our relationships. In Part 1 we’re talking about how neuroscience can help us to better understand ourselves because the more we are aware of what’s going on within us, the more it’s going to help us as coaches, leaders and human beings. We discuss a variety of topics including how to regulate in the moment, types of intuition, the body budget, how we create our emotions through a process of prediction and how to disrupt our prediction patterns so that we can be more at choice in our lives.Floyd Carlson is a Front of the Room Leader for CRR Global who focuses on leaders, teams and bringing the best out of individuals based on company and individual objectives. Floyd has more than 30 years of business and military experience which he combines with his coaching, training, and organizational development to help leaders achieve professional and personal goals in alignment with company needs.Resources:Lisa Feldman Barret TED talkFor over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global CEO and co-founder Marita Fridjhon about the competencies behind system inspired leadership. Systems Inspired Leadership (SIL) is an innovative approach to leadership that creates from the wisdom of the system rather than tells people what to do and builds shared leadership at all levels of the organization. Their discussion includes what is and isn’t a systems inspired leader, how to empower leaders and teams to adopt this different approach to leadership, how Systems’ inspired leadership set us up to better navigate the complexity and disruptive forces of the 21st century and stepping into the collective intelligence of the system itself.Marita Fridjhon is co-owner and CEO of CRR Global and mentor to an ever-growing community of practitioners in the field of Relationship Systems work. She designs curriculum and operates training programs in Relationship Systems Work for coaches, executives and teams. She came to this work from an extensive background in Clinical Social Work, Community Development, Process Work, Family Systems Therapy, Business Consulting and Alternative Dispute Resolution. She has an international mentor coaching practice of individuals, partnerships and teams. Her primary focus in coaching is on systemic change, leveraging diversity, creative communication, deep democracy in conflict management and the development of Learning Organizations.For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time We believe Relationship Matters, from humanity to nature, to the larger whole.