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No Hacks: The Mindset Behind Digital Optimization and Growth

Latest episodes

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Dec 20, 2023 • 28min

Optimizing for Taboo Products with Tracy Laranjo

Welcome to nohacks.show, a weekly podcast that lets smart people talk to you about better online experiences!This week, we explore the intriguing realm of optimizing taboo products and services with Tracy Laranjo, a seasoned expert in Conversion Rate Optimization (CRO) and research. Tracy, renowned for her dynamic presence in the optimization and experimentation community, brings a wealth of knowledge and an engaging personality to this compelling discussion.Episode Highlights:Redefining Marketing Norms for Taboo Products: Tracy dives deep into the challenges and innovative strategies involved in marketing products that are often stigmatized or overlooked. She shares her experiences with sexual wellness and death-related products, revealing how marketers navigate sensitive topics and cultural nuances.Empathetic and Inclusive Marketing: Learn about the importance of empathetic decision-making in marketing. Tracy highlights how understanding diverse customer segments can lead to more effective and inclusive marketing strategies, especially for products that cater to a wide range of individuals.Navigating Advertising Challenges: The episode sheds light on the unique hurdles faced while advertising taboo products, from dealing with ad platform restrictions to creatively showcasing products within legal and cultural boundaries.Strategic Content and Education: Discover how education and strategic content can be powerful tools in overcoming marketing challenges. Tracy discusses the role of informative content in guiding potential customers through their purchase journey, especially when dealing with sensitive or stigmatized products.Transparent and Compliant Marketing Practices: Tracy emphasizes the importance of compliance and transparency in marketing, particularly in sectors with stringent advertising guidelines.Tracy's Vision for the Future: The episode concludes with Tracy sharing her aspirations to specialize in sexual wellness and pleasure products, underscoring her commitment to sex positivity and inclusive marketing.Why You Should Listen:Whether you're a digital marketing professional, a business leader, or someone intrigued by the unique challenges of marketing taboo products, this episode offers a wealth of knowledge, insightful strategies, and real-world examples. Join us for an episode that not only educates but also inspires new ways to think about marketing in sensitive sectors.Tracy's LinkedInChapters:0:00 - Introduction1:08 - Tracy's Background2:14 - Challenges in Paid Acquisition3:18 - Starting in CRO4:20 - Ad Platforms and Cultural Barriers6:19 - Marketing Willful Products7:48 - Empathetic and Inclusive Decision Making10:02 - Cultural Norms in Marketing14:14 - Tracy's Specialization Goals in Sexual Wellness16:01 - Strategic Content and Education19:04 - Transparent and Compliant Marketing22:30 - Conclusion---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Dec 12, 2023 • 28min

CRAP and CARE in Web Analytics with Mikko Piippo

Welcome to nohacks.show, a weekly podcast that lets smart people talk to you about better online experiences!In this episode we dive into the practical world of digital analytics with Mikko Piippo, the co-founder of Hopkins, a digital marketing agency based in Helsinki, Finland. Mikko shared valuable insights into digital marketing and analytics in the real world, contrasting it with the often-idealized versions presented at conferences.Highlights of the episode include:Mikko's unique perspective on digital analytics, emphasizes practical, low-cost tools and strategies suitable for websites with limited traffic.An engaging discussion on the CRAP (Collect data, Report data, Avoid analysis, Postpone action) vs. CARE (Collect data, Analyze data, Recommend actions, Experiment) models, offering a two-step analytics maturity framework that organizations can adopt.Insights into the challenges and opportunities presented by new analytics tools like GA4, and the importance of JavaScript in analytics.A comparison of different analytics tools like GA4, Piwik Pro, and Matomo, including their suitability for various business sizes and needs, especially in the context of privacy and data storage within the European Union.Whether you're a digital marketing professional, a student, or someone interested in the practical aspects of web analytics, this episode is packed with actionable advice and thought-provoking discussions.Episode links:Mikko's LinkedInHopkins agency websiteChapters:[00:00:00] Introduction to Mikko Piippo and the real-world digital analytics[00:06:27] Discussion on CRAP vs. CARE models in web analytics[00:10:42] The value of analysis and experimentation in digital analytics[00:14:22] Future trends in digital analytics: Automation and AI[00:18:12] Challenges in web analytics for low-traffic sites[00:21:05] Comparison of analytics tools: PeeWeekPro and Matomo vs. GA4[00:25:08] Using analytics beyond just a glorified stat counter---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Dec 6, 2023 • 35min

Customer Journey Optimization: Understanding Friction and Momentum with André Vieira

Welcome to nohacks.show, a weekly podcast that lets smart people talk to you about better online experiences! In this episode, we're thrilled to have André Vieira, the founder of Looptimize and an acclaimed expert in customer journey optimization. André delves into the complexities of creating seamless online experiences, shedding light on the nuances of customer behavior and engagement. He discusses the importance of understanding user intent, the different types of friction that can hinder customer journeys, and the transformative power of momentum in enhancing user experience. Through this 30-minute masterclass, André will teach you how to optimize digital experiences for maximum engagement and conversion. Whether you're a seasoned professional or just starting in the digital space, this episode is a treasure trove of knowledge and strategies for elevating online customer experiences. Join us as we navigate the intricacies of customer journey optimization and learn how to craft more effective and enjoyable online interactions.Links from the episode:André's LinkedIn profileLooptimizeChapters:0:00:00 - Introduction to André Vieira and Topic Overview0:01:09 - André's Journey in Customer Journey Optimization0:02:10 - The Importance of Integrating Customer Experience and Customer Journeys0:03:04 - Understanding the Smaller Manifestations of Intent in Optimization0:04:17 - The Role of Tools in Optimizing Customer Journeys0:05:18 - Breaking Down the Types of Friction in Customer Journeys0:11:02 - The Friction Pyramid: A Methodical Approach to Identifying Friction0:14:39 - Key Journey Moments and Their Impact on Optimization0:17:24 - Integrating Offline Experiences into the Journey0:21:47 - Practical Steps for Reducing Friction and Building Momentum0:29:16 - Closing Thoughts and Episode Wrap-up---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Nov 29, 2023 • 26min

Learning from Failed Experiments with Daphne Tideman

Welcome to nohacks.show, a weekly podcast that lets smart people talk to you about better online experiences!In this episode, I talked to Daphne Tideman, a renowned growth consultant, mentor, public speaker, author, and specialist in helping eco-friendly and wellness direct-to-consumer startups grow faster. Daphne shares her insights on the importance of a growth mindset in both individual and organizational contexts, emphasizing the need to embrace failed experiments as opportunities for learning and improvement.Daphne discusses her unique journey into the field of growth, starting from a background in finance to finding her passion in marketing and growth hacking. She highlights her approach to growth consulting and the importance of aligning personal values with professional work.The conversation also touches on the concept of growth experiments, where Daphne illustrates how to effectively utilize failures as stepping stones for success. She emphasizes the importance of preparation before experiments and the need for a systematic approach to assessing and learning from outcomes.Additionally, Daphne shares her experiences as a mentor in the GrowthMentor community, offering insights into how mentorship can help individuals and businesses thrive. She also delves into the nuances of building a growth mindset within a company, stressing the significance of management's role in fostering an environment that encourages risk-taking and learning from mistakes.Finally, Daphne draws interesting parallels between her experience as a runner and her professional work in growth, illustrating how perseverance, dealing with failure, and understanding the difference between discomfort and pain are crucial in both domains.Episode links:Daphne's LinkedInDaphne's websiteExperimentation EliteGrowthMentorChapter Timestamps:00:00:33 Introduction00:01:23 Daphne's Journey into Growth00:03:06 The Concept of Growth Mindset00:07:02 Specializing in Eco-Friendly and Wellness Brands00:09:05 The Role of Niching in Growth Consulting00:10:11 Experiences as a GrowthMentor00:12:09 Building a Growth Mindset in Companies00:16:46 Utilizing Growth Experiments Effectively00:18:14 Preparing for and Learning from Experiments00:20:48 The Challenges and Rewards of Growth Consultancy00:22:49 Running and Growth: Drawing Parallels---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Nov 22, 2023 • 31min

Moderating Experimentation Elite with Joe Doveton and David Mannheim

Welcome to nohacks.show, a weekly podcast that lets smart people talk to you about better online experiences!This is another episode done as part of our partnership with Experimentation Elite.In this episode, I talked to Joe Doveton, founder and CEO of Binary Bear Limited, and David Mannheim, author of "The Person in Personalization" and founder at Made With Intent, for a deep dive into the world of experimentation and conversion rate optimization (CRO). The discussion pivots around the upcoming Experimentation Elite event in London, where both guests are set to moderate. They share their unique perspectives on the evolution of CRO, the role of personalization in the digital landscape, and the future of online retail experiences. David discusses his journey as an author and the development of his analytical platform, Made With Intent, which aims to understand user intent for e-commerce sites. Joe provides insights into the challenges faced by companies at the early stages of their optimization journey and emphasizes the importance of CRO as a long-term commitment rather than a short-term fix. Links from the episode:Experimentation EliteJoe's LinkedInDavid's LinkedInBinary BearMade With IntentThe Person in Personalisation[00:00:00] - Introducing the guests - Joe Doveton and David Mannheim[00:01:33] - Joe Doveton on Experimentation Elite event[00:06:14] - David Mannheim discusses his experience as a book author and his platform, Made With Intent[00:10:17] - Joe Doveton's insights on early-stage CRO challenges[00:14:37] - Discussion on the current trends and excitement in the CRO industry[00:19:12] - Impact of third-party cookie removal on personalization[00:21:49] - David Mannheim on 'Stages not Pages' in optimization[00:25:42] - Preview of sessions at the Experimentation Elite event---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Nov 15, 2023 • 34min

Breaking Out of the CRO Pigeonhole with Jonny Longden

Jonny Longden, Director at Journey Further, discusses breaking out of the CRO pigeonhole and making experimentation more strategic. Topics include the evolution of CRO, creativity with data analytics, Experimentation Elite event, challenges in building experimentation programs, and experimentation-driven web development.
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Nov 8, 2023 • 25min

Using Psychology in CRO with Michael Aagaard

Welcome to nohacks.show, a weekly podcast that lets smart people talk to you about better online experiences!This is another episode done as part of our partnership with Experimentation Elite.For those who do not know, Experimentation Elite is the UK’s premier Experimentation and Conversion Rate Optimization event happening in London on December 7th, so if you have not done it already - head over to experimentationelite.com and get your ticket today.My guest today is Michael Aagaard, a regular keynote speaker, CRO pro with 15 years of experience, author of the Landing Page Optimization CXL course, and one of the most passionate and enthusiastic people in the CRO industry!We discussed his upcoming Experimentation Elite session, the role psychology and emotions plan in conversion rate optimization, and Michael's vast experience with public speaking. Tune in, enjoy the episode, then please consider rating and reviewing the podcast, subscribing if you haven't already, as well as sharing the episode with others who might find it useful.Episode links:Michael's LinkedInExperimentation Elite---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Nov 1, 2023 • 23min

What AI Can and Can't Do in Digital Marketing With ChatGPT

On today's episode of nohacks.show, we dove deep with our AI guest into the dynamic world of digital marketing and the role of AI in shaking things up. We unpacked how AI is the ultimate backstage crew, making personalized marketing more than just a name on an email—it's about predictive playlists, tailor-made browsing, and spot-on recommendations, all while balancing the fine line between helpful and heavy-handed. Our AI expert demystified common misconceptions about AI in the industry, from job takeovers to overly complex systems, and highlighted the importance of the human touch in an algorithm-driven landscape. We also tackled the big questions on ethics and privacy, emphasizing transparency, consent, and respect for customer boundaries as AI continues to evolve. Tune in to hear how the future of digital marketing can be both incredibly efficient and warmly personal, thanks to the smart use of AI tools.Yes, AI did write this description :)---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Oct 24, 2023 • 25min

From A to B: Memes, Podcasts, and Personal Branding with Shiva Manjunath

Welcome to No Hacks Show, a weekly podcast in which smart guests talk about how you can optimize your online presence. My guest today is the co-host of the incredible From A to B podcast - Shiva Manjunath.Those of you who know Shiva also know that he is one of the most unique voices in the world of experimentation (experimentation LinkedIn as he called it), king of CRO memes, and so much more!Tune in and don't forget to also check out Shiva's podcast!Episode links:Shiva's LinkedInFrom A to B podcast---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram
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Oct 17, 2023 • 25min

Building a Brand Using the Power of Great Content with David Tao

Welcome to No Hacks Show, a weekly podcast in which smart guests talk about how you can optimize your online presence. My guest today is David Tao, co-founder and CEO of BarBend. David is a veteran of the health & fitness industry, with nearly a decade of experience building and running editorial teams in the space. Stay tuned to learn all you need to know about creating something a big brand from scratch, by using the power of great content.Episode links:David's LinkedInBarBend---If you enjoyed the episode, please share it with a friend!No Hacks websiteYouTubeLinkedInInstagram

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