Hospitality Mavericks Podcast Show

This week we have fellow podcaster, Chip Klose, The Restaurant Coach, dive into building profitable businesses.In this conversation, Chip emphasizes the importance of understanding the restaurant as a business and the necessity of profit to survive and make a positive impact on society. He describes his journey from operations within the restaurant industry to marketing and consulting. Chip shares his recently released book 'The Restaurant Marketing Mindset' and a mastermind program he runs for independent restaurant owners. Through his work and these platforms, Chip aims to help chefs and restaurant owners build profitable businesses. The discussion also veers into ideas around effective systems and the importance of clear vision within restaurant operations and marketing, supported by examples from successful restaurant groups.Connect with Chip:https://www.restaurantstrategypodcast.com/https://www.amazon.co.uk/Restaurant-Marketing-Mindset-Comprehensive-Establishing-ebook/dp/B0CGVGHJ76/ref=sr_1_3?crid=SX5ZXFOK4NP3&keywords=Restaurant+Marketing+mindset&qid=1701883499&sprefix=restaurant+marketing+mindset%2Caps%2C71&sr=8-3https://www.linkedin.com/in/chipklose/https://www.chipklose.com/A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork! Head to their website at www.bizimply.com or email them directly at advice@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Today we speak with Edward D. Hess--Professor Emeritus of Business Administration, Darden School of Business.This conversation covers human behaviour and mental function, emphasizing that humans are hardwired to seek affirmation or confirmation of their beliefs and personal narratives. Edward highlights the need to overcome inherent tendencies to be 'lazy, perfect people', which has proven ineffective. Edwards's new book; "OWN YOUR WORK JOURNEY! The Path to Meaningful Work and Happiness in the Age of Smart Technology and Radical Change" gives practices and tools to manage these tendencies, with the ultimate goal being the pursuit of an individual's best self, intending to bring that best self to the world each day.Connect with Ed:https://www.edhess.orghttps://www.ownyourworkjourney.com/https://www.darden.virginia.edu/faculty-research/directory/edward-d-hess/https://ideas.darden.virginia.edu/authors/edward-d-hess/https://www.darden.virginia.edu/batten-institute/research/publications/humility/https://www.linkedin.com/in/edward-hess-41638b16/https://www.amazon.com/OWN-YOUR-WORK-JOURNEY-Meaningful/dp/B0BW2SL7Q3/ref=sr_1_5?qid=1700894855&refinements=p_27%3AEdward+Hess&s=books&sr=1-5Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork! Head to their website at www.bizimply.com or email them directly at advice@bizimply.com.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jeremy became one of London’s most successful restaurateurs after meeting partner Chris Corbin at Langan’s Brasserie. Jeremy King shares his journey into the world of hospitality, his beliefs about putting people first, and his perspective on the role of intuition in decision-making. He shares reflections on the early days of his career, Jeremy highlights the key role mentoring had in his development. He also explores how the hospitality industry has evolved, emphasizing the importance of adaptation and continuous growth.Drawing on his experiences and setbacks, he emphasizes on staying true to one's intuition and maintaining humility in leadership. Lastly, he previews his upcoming book, which is set for release in the near future.Connect with Jeremyhttps://www.grif.com/index.php?p=speakers/jeremy-kinghttps://en.wikipedia.org/wiki/Le_CapriceA big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork! Head to their website at www.bizimply.com or email them directly at advice@bizimply.com.Connect with the podcastJoin the Hospitality Mavericks newsletterTune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week we cover cultivating culture and sustainability in the hospitality industry with Denise Dupré.In this discussion, we focus on the crucial role of culture in the hospitality industry, the method to get the right people in the right positions, and how businesses can tackle global challenges such as climate change. Denise discusses her family background in the hospitality industry, her love for champagne and the philosophies and strategies of her company. She also shares the impact of climate change on her business, the importance of cultivating a culture that encourages growth, learning from mistakes, and the critical role of humility in leadership.Connect with Denisehttps://www.linkedin.com/in/denisedupre/https://www.champagnehospitality.com/enThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week we speak with David Lund about his new book THe Prosperous Hotelier - a guide to hotel financial literacy.David Lund discusses the concept of 'Hospitality Financial Leadership', advocating for those in the industry to have not just monetary prosperity, but also more time for family, friends and communities. He explains how by seeking help, being curious and understanding financial reports, leaders and businesses can change their financials, connecting their finance strategy to their wider business objectives. The importance of financial literacy at all levels and transparency in financials is emphasized as a game changer for businesses. Lund also shares his journey of writing his book, 'The Prosperous Hotelier' and the insights from it, including examples of managing aspects like food costs and labor costs. He urges businesses to share financial results with their managers and invest in their colleagues' development.Connect with David:https://www.linkedin.com/in/david-lund/https://www.hotelfinancialcoach.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this comprehensive conversation, Herman Koppe, a former executive at Nestle and a social selling expert, discusses the significance of social selling in building meaningful relationships in the professional world, especially on LinkedIn. He highlights how its use shouldn't just revolve around promotional content but about sharing value-adding and relevant content. He stresses how social selling isn't a one-time activity but a consistent long-term plan of nurturing relationships for predictable growth. Herman also emphasizes the importance of correctly maintaining individual or business profiles on LinkedIn. He shares how data from LinkedIn profiles can be leveraged and outlines how to measure the success of social selling efforts. The conversation concludes with Herman sharing on the importance of cooperation between sales and marketing for maximum effectiveness.Connect with Herman:https://www.linkedin.com/in/hermankoppe/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Stefano shares his journey and how it is to lead a 6th-generation family business as CEO of Macknade.Stefano breaks down his mission to successfully carry on the legacy of his parents and cultivate community with food and drink within Macknade. We also discuss his goals of human environment harmony and his philosophy on culture and people. Lastly, Stefano talks about his role as CEO in his generational family company and shares his business advice for leaders in the space.Connect with Stefano:https://www.linkedin.com/in/stefanocuomo/https://macknade.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Meet Hamish Cook  - Head of Group Food Services at ISS. ISS is a leading global workplace experience and facility management company.In this week's conversation, we speak with Hamish about his start in the food industry, ISS' mission to reduce waste and carbon, encouraging plant-rich eating and the power of pulses/beans. We also discuss challenges in the industry, including why hospitality and catering is a true professional career. Lastly, Hamish also covers adapting the business model for the food industry to the future.Connect with Hamish:https://www.linkedin.com/in/hamish-cook-15975222/https://www.issworld.com/enThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Shawn Askinosie Founder and CEO of Askinosie Chocolate returns to the podcast. On Episode #169, we talked about why he started the business and his book Meaningful Work.In this conversation, Shawn shares his experiences with his origin trips and his mission to give back to the communities. He also talks about his Chocolate University Foundation which gives young students the opportunity to share in his non-traditional chocolate business as they travel world. Lastly, Shawn discusses the meaningful relationships he builds with his international communities and how the special presence of his business impacts the people he works with.Connect with Shawn and Askinosie Chocolate:https://askinosie.com/pages/shawn-askinosie-biohttps://www.linkedin.com/in/shawnaskinosie/https://askinosie.com/https://askinosie.com/pages/mababu-tanzaniahttps://askinosie.com/pages/direct-tradehttps://askinosie.com/pages/transparency-reporthttps://www.hospitalitymavericks.com/169-shawn-askinosie-founder-and-ceo-of-askinosie-chocolate-on-whats-enough/https://www.amazon.co.uk/Meaningful-Work-Quest-Business-Calling/dp/0143130315/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week we hear from Director of People & Training Victoria Freeman and HR & Training Manager Holly Norrington from the award-winning catering company Thomas Franks. In this week's conversation, Vicky and Holly cover their business model, how they were able to build upon their values through feeding initiatives during COVID-19, the beliefs they stand by in Thomas Franks and designing a team culture for longevity. They also discuss how they successfully grow as a company, how their top leaders support ideas that contribute to the Thomas Franks brand, recruiting people with the same values, and continuing not to stay complacent but to think ahead.Connect with Thomas Frankshttps://www.linkedin.com/in/victoria-f-28287917a/https://www.linkedin.com/in/holly-norrington-b36a04a1/https://thomasfranks.com/https://www.theburntchefproject.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy