The ITAM Executive: A Podcast for IT Asset Management Professionals

Speaker: Pratheek Purushotam, Anglepoint Sr. ManagerEpisode Overview: This episode of the ITAM Executive include highlights from Anglepoint’s webinar, Achieve IBM Licensing Success with ITAM Tools: ILMT, Flexera, and ServiceNow.Pratheek Purushotam, Sr. Manager and IBM expert at Anglepoint, discusses IBM software licensing, specifically focusing on sub-capacity and container licensing, which allow organizations to pay only for the resources consumed, unlike traditional full-capacity licensing.Pratheek also highlights the importance of using IBM-approved Software Asset Management (SAM) tools like ILMT, Flexera, and ServiceNow SAM for accurate tracking and reporting.What You’ll LearnSub-capacity and container licensing best practicesITAM tools for IBM licensingBenefits and features of the IBM IASP ProgramAnd more Understanding IBM licensing, especially sub-capacity and container licensing, is crucial for cost optimization. Using the right ITAM tool(s) is essential for accurate monitoring and compliance.To learn more about IBM licensing and how Anglepoint can help, visit anglepoint.com/contact or email us at info@anglepoint.com.

Speakers: Angie Marchuk, Southern Company; Martina Borck, Jack Henry & Associates; Lina Vergara, Anglepoint  This episode of The ITAM Executive was taken from our 2025 Women in ITAM webinar, Collaboration is Key: ITAM, FinOps, and Procurement.This episode features an excellent panel of female leaders in the technology space as they explore the critical role of collaboration across ITAM, FinOps, and Procurement. Angie Marchuk, from Southern Company, shares insights on IT Asset Management; Martina Borck, from Jack Henry & Associates, representing Procurement; and Lina Vergara, from Anglepoint, brings the FinOps perspective.What You’ll Learn:During this episode, our speakers address key topics, including: Common obstacles in cross-department collaboration—and how to overcome themHow ITAM, FinOps, and Procurement can work together more effectivelyCareer advice for women in technology who seek to succeed and lead in their fieldsListen now to gain expert insights and real-world strategies for driving success in ITAM and beyond.

Speaker: Ron Brill, Anglepoint President & Chairman, Chair at ITAM Forum, Chair at ISO ITAM Standards CommitteeEpisode Overview:This episode of the ITAM Executive podcast features highlights from our webinar, 5 for 2025: Top 5 IT Asset Management (ITAM) Priorities for 2025 to Maximize Business Value.In this episode, Ron Brill, President & Chairman at Anglepoint, shares key focus areas for ITAM programs to maximize business impact this year. These priorities for IT asset management in 2025 include new and developing priorities, while others are long-standing best practices that remain critical for organizations to address.Key Topics Covered:Maximizing ROI on Software Asset Management Tools[AF1] : Many organizations struggle to get the most value from their Software Asset Management (SAM) tools.Aligning with Procurement: Collaboration between ITAM and procurement is crucial, especially with rising software costs and changing licensing models.Aligning with FinOps: The integration between FinOps and ITAM is becoming increasingly important with the growth of cloud infrastructure.IT Sustainability: ITAM has a crucial role to play in an organization's sustainability efforts.Leveraging AI for ITAM: Organizations need to educate themselves about AI and its impact on IT assets. Additionally, ITAM programs need to understand the licensing, software usage, and costs associated with AI.If your organization is looking to improve its ITAM program or focus on these key priorities in IT asset management, don't hesitate to reach out to Anglepoint. Contact us here or email us at info@anglepoint.com.For more insights, check out these resources:If you’re interested in learning more about Ron connect with him on LinkedIn.Listen in on our latest podcasts by checking out the ITAM Executive.Dig into more insights from ITAM executives by subscribing on Apple Podcasts, Spotify, or wherever you listen to podcasts.

Host:Sarah Marriott, Director at Anglepoint Speakers:Marie Davies, Sr. ITAM Manager at Nationwide Building SocietyRos Davies, Sr. Procurement Manager at Nationwide Building Society In this episode of The ITAM Executive, we join Marie and Ros from Nationwide Building Society (a large UK financial institution that provides a range of banking services) who discuss their first-hand journey and experience with the IBM IASP program.Marie (SAM) and Ros (Procurement) also chat about how they brought their departments together to overcome significant IBM compliance challenges (including painful audits and ineffective ITAM tooling) and how this collaboration has been transformational for Nationwide.This episode covers the following in detail:Nationwide’s initial IBM compliance challengesDiscovering IASP and Nationwide’s concerns and apprehensions with the programResolving concerns and selecting an IASP partnerThe road to IBM compliance and Nationwide’s bright future with IBMThe importance of a strong relationship between SAM & Procurement and how to achieve successful outcomes

Episode OverviewIn this episode of The ITAM Executive, we highlight insights from Anglepoint’s recent webinar, “Conquering 5 Challenges to Deliver a Successful ITAM Program with ServiceNow.”The episode explores the challenges and solutions involved in building a successful IT Asset Management (ITAM) program with ServiceNow, as experienced by Jerry Frasier, Program Director for the SAM team at Toyota. Achieving Intelligent DataThe ultimate goal of an ITAM program should be to have “intelligent data,” meaning organizations should have complete visibility of their IT assets and their usage. Achieving this level of clarity is much easier said than done.  Toyota’s journey toward intelligent data provides key lessons in overcoming these obstacles.What You’ll LearnHow intelligent data drives ITAM success. Overcoming several challenges, including data accuracy, complexity, and communication.The role of ServiceNow as a powerful tool for managing IT assets, enabling organizations to gain visibility into their software estate, optimize usage, and ensure compliance.The importance of effective communication and collaboration with stakeholders in gaining leadership support and driving successful ITAM outcomes.How partnering with an experienced provider like Anglepoint can provide the expertise and resources needed to acquire intelligent data and ITAM success.And more.Toyota’s journey to intelligent data emphasizes the importance of having a well-defined ITAM strategy, reliable data, and strong partnerships to achieve success in software asset management.

Hosts: Jesse Good, Senior Client Experience Manager; Brooke Hirsch, Senior Client Experience SpecialistIn this episode of The ITAM Executive Jesse Good and Brooke Hirsch, from Anglepoint’s Client Experience team, discuss the recent release of the 2024 Gartner Voice of the Customer report for Software Asset Management (SAM) Managed Services.This is the first ever report of its kind for the SAM Managed Services industry. Unlike the Magic Quadrant, which relies heavily on analysis from Gartner analysts, the Voice of the Customer (VOC) report is solely based on client feedback, providing an unfiltered look at SAM service providers.In the episode, Jesse and Brooke cover the methodology used to create the VOC report, which ranks providers based on client reviews in two key areas:Interest and adoption: review volume, industry, region, company sizeOverall experience: ratings on support, services, and capabilitiesAnglepoint ranks above average in both categories, earning the ‘Customers’ Choice’ title and positioning in the report’s upper right quadrant.We are grateful to our clients and appreciate their feedback, which helps us continue to improve. If you would like to review Anglepoint, you can at Gartner Peer Insights.Be sure to check out the Voice of the Customer report in its entirety.

Host: Kris Johnson, Anglepoint Chief Product OfficerSpeakers: Rich Toomey, Lead Consultant; Alan Legerlotz, Principal ConsultantEpisode OverviewIn this episode of The ITAM Executive, Kris Johnson, Chief Product Officer at Anglepoint, hosts a discussion with Rich Toomey and Alan Legerlotz, two seasoned IT Asset Management professionals. What You’ll LearnThis episode provides a comprehensive discussion on the challenges of integrating various ITAM tools, specifically ServiceNow and Flexera, into a company's ecosystem. Some of the main points touched upon include:Integration Realities: Salespeople often oversell the seamlessness of integrating various tools with ITAM platforms. In reality, the data, such as purchase orders, rarely include all the necessary details for automatic normalization of entitlements, requiring significant manual effort.CMDB (Configuration Management Database) Health: The state of an organization’s CMDB significantly impacts the success of ITAM technology implementations. Customizations can create problems when aligning with the Common Services Data Model (CSDM).Data Quality Issues: Inconsistencies in data between various sources (Flexera, ServiceNow, etc.) and manual updates to the CMDB can lead to significant discrepancies, requiring constant governance and reconciliation.Governance and Maintenance: ITAM processes need continuous governance, including regular health checks of the CMDB, catching discrepancies before they become large-scale issues, and preventing the same errors from recurring.Long-term Strategy: The right ITAM tool today may not be the best one in the future. Businesses should remain flexible and evolve their toolsets as their needs change.Throughout the episode, both Rich and Alan stress that purchasing and deploying ITAM tools is only the beginning—real success comes from ongoing management, monitoring, and a clear focus on desired outcomes, whether it’s cost optimization, risk mitigation, or something else entirely.

Host: Sarah Marriott, Director, AnglepointSpeakers: Hery Rason, Global ITAM, ABB; Andrzej Skrundz, IT Software Asset Management Sr. Specialist; ABBEpisode OverviewThis episode of the ITAM Executive comes from our recent webinar, 4 Steps to ITAM Risk Management with ABB and Anglepoint.We are very pleased to be joined by our colleagues at ABB for this discussion. Anglepoint and ABB have a very collaborative partnership with both teams functioning as one unit to enhance SAM maturity and address risks effectively at ABB.This collaboration is essential due to the decentralization of ABB’s operating model, known as ‘The ABB Way.’ Because of this, it is essential that IT Asset Management practices are aligned and adaptable to meet different business needs across the organization.These factors led to the creation of a 4-step process in a new ITAM Risk Management Framework, which will be covered in this episode.What You'll LearnBy listening to this episode, you will learn about each of the steps in ABB’s ITAM Risk Management Framework. The steps to this risk remediation process are:Measure: Conduct regular Effective License Positions (ELPs) and Risk & Opportunity Assessment Reports (ROARs) that assess compliance position and provide actionable recommendations to optimize the environment.Prioritize: Register ROAR risks into an internal Global Risk & Compliance (GRC) tool, prioritized by value and likelihood to occur.Manage: Utilize actionable intelligence in Elevate to project manage ITAM risk remediation and opportunity realization.Action: Enable product owners and business areas to make informed decisions, understand their options, and take action based on detailed information segregated by their scope of responsibility.(Back to) Measure: Report on the progress made during the next ELP and ROAR and celebrate successes!We hope you enjoy this episode. Please reach out to us if you have questions or would like to learn more about this risk remediation process.

Speakers:Mandi Sue Bleau, Anglepoint Director of Microsoft Service Delivery.Myles Adley, Anglepoint Senior Consultant, Service Delivery  This episode of the ITAM Executive comes from our recent webinar, Microsoft 365 License Optimization Through Effective User Profile Management. The episode focuses on optimizing Microsoft 365 user profiles to ensure that your organization is using the most appropriate and cost-effective subscription plans. Mandi Sue Bleau (MSB) and Myles Adley emphasize the importance of regularly reviewing user profiles to align subscription levels with actual usage needs.They also discuss the challenges posed by frequent Microsoft 365 updates and changes, which can complicate software license management.Key topics discussed in the episode include:The importance of regular checks on the Microsoft 365 portal and internal profile reviews to manage software licensing effectively.The role of user profiling in identifying and grouping users based on their feature needs, helping organizations to right-size their applications and avoid overspending. The introduction of Anglepoint’s 365 Selector tool, which automates matching user needs with the correct subscription levels.The potential cost savings (10-20%) from optimizing Microsoft 365 user profiles and reducing unnecessary features or licenses.The necessity of involving various stakeholders, including  security teams, in the decision-making process to ensure that the chosen subscription levels meet both business and security requirements.Please reach out to us if you have any questions or would like to learn more about our 365 Selector Tool.

Host: Kris Johnson, Anglepoint Chief Product OfficerGuest: Ron Brill, Anglepoint President & Chairman, Chair at ITAM Forum, Chair at ISO ITAM Standards Committee  In this episode of The ITAM Executive, Kris Johnson and Ron Brill discuss the necessity and increasing importance of real-time IT Asset Management.  Traditionally, ITAM has focused on audits for software compliance and contract negotiation. These practices often rely on manual processes and Excel sheets. With the rapid pace of technological changes, ITAM needs to evolve from a point-in-time practice to real-time data management.  This evolution will empower organizations to use generative ai technologies to better manage licenses, enhance cybersecurity, and reduce costs. Utilizing technology, such as automation, with artificial intelligence, and intelligent tools, will be crucial in achieving real-time ITAM.  Listen as Ron and Kris discuss this critical transition (and the strides that Anglepoint has made) to real-time ITAM.  By listening to this episode, you’ll learn about:The evolution and future of ITAMThe need for intelligent document processing (and Anglepoint's experience with it so far)The organizational impacts of automation and performing tasks with AIThe future landscape of ITAMAnd moreShould these be "of the" instead of at?  [SL1]