Humans of AI: Presented by WRITER

Paul Dyrwal, a 23-year veteran in the AI field, shares his journey from early voice recognition software to his current role leading generative AI at Marriott International. With a diverse background in tech, including roles at a design agency, Amazon, and Ancestry.com, Paul brings a unique blend of UX design, product management, and research expertise. He highlights the transformative impact of AI on human creativity and connection. At Marriott, Paul is using AI to streamline processes and reduce bureaucratic inefficiencies, enabling employees to focus on providing exceptional hospitality. He stresses the importance of training employees to effectively use AI to quickly demonstrate value and scale adoption. Paul shows us that the ability to learn and adapt to new challenges is the most valuable skill in a rapidly evolving world.Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about WRITER at writer.com. 

Dive into Ranjan Roy’s incredible journey from high school debate to revolutionizing the retail industry with AI. As a strategic leader at apparel brand Adore Me, Ranjan first found the power of generative AI by automating product descriptions, freeing his team to focus on more creative tasks. Now, as retail industry lead at WRITER, Ranjan is pushing the boundaries of hyper-personalization, ensuring AI enhances human creativity and insight. He details WRITER’s ”crawl, walk, run” approach, highlighting how solving small, practical problems can lead to big innovations. Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about WRITER at writer.com.

Zayed Yasin, WRITER's healthcare industry leader and emergency room physician, explores the transformative potential of AI in healthcare and life sciences. Zayed shares his unique perspective on how AI can enhance the healthcare system without replacing the human touch. He emphasizes the importance of integrating AI to make healthcare professionals' jobs easier and more efficient, allowing them to focus more on patient care and less on administrative tasks. Zayed also addresses common fears and misconceptions about AI and advocates for a human-in-the-loop approach where AI complements human expertise. He touches on how AI can bring patients and healthcare providers together, ultimately leading to better outcomes and a more efficient healthcare system.Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about WRITER at writer.com.

Dilshoda's journey from Uzbekistan to the forefront of AI in financial services is a story of resilience and innovation. After leaving her home country to study in the US, she graduated from Harvard. She went on to work at top hedge funds and financial management firms, including Wellington Management, Bridgewater Associates, and State Street Global Advisors. She then joined WRITER, focusing on personalization at scale, investment research, and process optimization. Her work helps financial institutions leverage AI to process large volumes of data, generate insights, and improve critical processes like onboarding and loan processing. Dilshoda dedicates herself to making complex asset classes more accessible. She does this through personalized investment advice and ensuring that AI solutions are safe, scalable, and transformative for the entire financial services industry.Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about WRITER at writer.com.

Kushala Silva shares his journey from P&G, Coca-Cola, and Amazon Private Brands to becoming the consumer packaged goods (CPG) lead at WRITER, where he's helping transform the industry through AI. With nearly 20 years of experience, he reveals how CPG companies are using AI for personalized experiences, omnichannel optimization, and operational efficiency — and why waiting isn't an option. From leading Coca-Cola's Freestyle machine project to helping century-old brands rewire for the digital age, Kushala highlights that successful AI adoption requires strong tech-business collaboration and a focus on measurable ROI. His vision? Self-evolving workflows that learn and improve autonomously create a future where companies taking decisive action now will emerge as tomorrow's market leaders.Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about WRITER at writer.com.

Paul Martin, COO of the investment business at Willis Towers Watson, didn’t start as an AI enthusiast — in fact, he describes himself as a technophobe. Which is precisely why Paul’s insights and ideas are crucial to the success of his company’s emerging AI strategy. Join Paul’s journey from AI skeptic to AI leadership as he reveals the importance of understanding business processes, educating employees, and setting a clear vision to drive successful AI adoption.  Hear why Paul isn’t concerned about being the smartest person in the room regardingAI as long as he can bring together the brightest minds to drive innovation and success. Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about Writer at writer.com. 

Writer CEO May Habib sat down with Gavin Patterson, former president and chief revenue officer at Salesforce and CEO at BT Group, at Writer’s exclusive AI Leaders Forum event in London. Today, we bring you into that conversation. May and Gavin discuss the minds of CEOs and CROs navigating the disruptive wave of generative AI. Gavin shares his philosophy on identifying transformative opportunities in the face of rapid innovation. And he reflects on his career spanning the leadership ranks of telecommunications, consumer goods, and tech.Subscribe now so you don't miss an episode! Check out our YouTube channel to watch full interviews with other Humans of AI guests. Learn more about Writer at writer.com. 

Jason Baer, a senior Group Manager of Digital Strategy and Global AI Enablement at Adobe, explores the transformative impact of AI for the Adobe sales team. Jason shares his journey from telecom to Adobe, highlighting his pivotal role in driving AI adoption within the company. He also emphasizes the importance of continuous education, a strong professional network, and an open mind while working in tech. Learn from Jason about how AI can be used in the BDR role, how messaging is changing for people who are late adopters, and how AI can save time and improve work quality. Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about Writer at writer.com. 

Jacque Reardon, who leads the US marketing team at Franklin Templeton, takes us into the world of financial services and AI. She highlights how AI has transformed her firm, improving processes and enhancing client engagement. Jacque shares her journey from AI skeptic to advocate within such a highly regulated industry. And she highlights how AI is essential to meeting clients in this moment of hyper-personalization as they envision their financial futures.Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about Writer at writer.com.

As we kick off Season 3 of Humans of AI, we meet Emily Fontaine, who leads capital and AI venture at IBM, where she’s been at the forefront of business technology for the past 15 years.  Emily shares her firsthand experience of AI's transformation from a niche technology to a powerful force shaping industries worldwide. Emily discusses the growing trend of corporate venture capital in AI and the importance of smaller, open-source, and “fit-for-purpose” AI models for scale and accessibility. She highlights the importance of fostering a collaborative and listening culture within organizations to truly realize the full potential of AI. Emily also touches on how she continues to stay so passionate, excited, and hopeful about the future of AI after years in the industry. Subscribe now so you don't miss an episode! Check out our YouTube channel to watch the full interviews. Learn more about Writer at writer.com.