

Treat Your Business
Katie Bell
This podcast is for health and wellness business owners that want and need to give their business the treatment plan it deserves and needs. So that you can create more time back in your lives to give you the income you deserve and work hard for and to create more freedom and flexibility in your lives to enjoy the things you love to do. Whether you are a physiotherapist and osteopath, a sports therapist or maybe a Pilates studio owner, I'm Katie Bell, and I'm determined to share with you bite-sized episodes full of tried and tested tips from my own real experience of growing a successful physiotherapy and wellness clinic and from working with many businesses to do the same. So if you're tuning in and feel like you're on a hamster wheel of patients admin, life constantly juggling working and being with the family, and feel like you're doing a rubbish job at both not making the income you thought you would by running a business and generally feeling overwhelmed with everything that you have to do, then keep listening.
Episodes
Mentioned books

May 8, 2024 • 25min
076 If you want more profit in your clinic, you need to change this.
I'd love to hear from you 'text the show'Hello, my lovely listeners! Welcome back to another episode of Treat Your Business. This month, we're diving deep into the heart of your clinic's financial health. Whether you're cruising along smoothly or feeling a bit strapped for cash, this is the month to roll up your sleeves and join me as we tackle all things money-related. So, if you're listening while on the road, give me a honk or a hearty "hell yes" if you're ready to explore the financial landscape of your business!Summary:In this episode, we're getting real about money. Whether it's flowing in or causing a few headaches, your clinic's profitability is at the forefront. I'm here to guide you through shifting your mindset around profit and understanding its crucial role in your business's success.First things first, let's debunk the myth that profit is a dirty word or something reserved for big corporations. Profit isn't just about making money; it's about creating impact, achieving your goals, and sustaining a thriving business that serves both you and your community.We're shaking off the therapist guilt and diving into the Profit First model, where income minus profit equals expenses. It's a game-changer, giving you clarity on where your money is going and how to prioritize profitability in every transaction.By embracing profit as a positive force in your business, you'll gain the freedom, flexibility, and fulfillment you deserve. So, let's kick off this month-long journey to financial empowerment and start reaping the rewards of a profitable clinic!Key Takeaways:Mindset Shift: Embrace profit as a positive force for achieving your goals and making a lasting impact.Profit First Model: Prioritise profitability by allocating income to profit first, then covering expenses.Therapist Guilt: Overcome undercharging behaviours and set boundaries to ensure fair compensation for your valuable services.Service Pricing: Recognise the value of your expertise and price services accordingly to ensure profitability with every appointment.Financial Management: Gain clarity on your clinic's financial health by tracking expenses, setting budgets, and prioritising profit generation.Get ready to transform your clinic's financial health and unlock the true potential of your business. Join me next week as we delve into Profit First principles and discover practical strategies for maximising profitability in your clinic. Don't miss out on our upcoming masterclass in May—register now to reclaim your time, boost your profits, and take your clinic to new heights!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

May 1, 2024 • 26min
075 From feeling buried to free: listen in to Ruth's story
I'd love to hear from you 'text the show'Welcome to another episode of Treat Your Business! I'm your host, Katie Bell, and today we have an inspiring chat with Ruth Sudol, a clinic owner who has transformed her business and life in just three months with our Thrive Coaching Programme.Summary:Do you ever feel buried under appointments and overwhelmed by your business? You're not alone. Ruth shares her journey from feeling stuck and buried in her business to finding clarity, focus, and freedom. She talks about the catalyst that made her seek help and how the Thrive Coaching Programme has been a game-changer for her. From understanding her mindset to building a strong foundation for growth, Ruth's story is a testament to what's possible when you invest in the right support and strategies.Key Takeaways:Recognising when you're stuck and seeking help is the first step to change.Building a strong foundation with clear strategies and structures is essential for growth.Mindset work is ongoing; as you grow, new challenges and self-doubts will arise.Accountability and focus are crucial for staying on track and achieving your goals.It's okay to say no to distractions and shiny objects that don't serve your growth plan.If you're feeling stuck in your business and wondering if coaching could be the answer, Ruth's story is a must-listen. She's proof that with the right support and mindset, you can break free from the hamster wheel and create a thriving business that aligns with your values and vision.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Apr 24, 2024 • 45min
074 3 In 1..Its The Coaches Corner
I'd love to hear from you 'text the show'Welcome to another episode of Treat Your Business with Katie Bell! I'm Katie, your host, and today we've got an incredibly insightful discussion lined up. We're diving into the world of leadership, hiring, and what truly makes a great leader tick.In this episode, I'm joined by Nichola Page and Philippa Aldridge as we unpack some of the most common mistakes businesses make when hiring new team members. We'll also delve into the importance of aligning values over skills, the financial planning behind hiring, and the essential role of effective onboardingSummary:Hiring for Values: We stress the significance of hiring based on values rather than just skills. A mismatch in values can spell trouble for team cohesion and morale.Financial Planning: Nichola shares insights into the importance of financial planning for hiring. Understanding the return on investment (ROI) from a new team member is crucial for business growth.Onboarding: We highlight the common mistake of neglecting proper onboarding for new hires. Making them feel valued and connected from day one is essential for long-term success.Leadership Qualities: We explore what makes a great leader. From vision to care for people and the ability to listen and empower, we discuss the traits that set exceptional leaders apart.Personal Experiences: Each of us shares stories of leaders who've made a lasting impact on our professional lives, offering valuable lessons for aspiring leaders.Key Takeaways:Prioritise values over skills when hiring.Understand the financial implications and ROI of hiring.Invest time in effective onboarding for new team members.Great leaders possess vision, empathy, and the ability to empower.Learn from both good and bad leadership experiences to shape your own leadership style.Thank you for tuning in to this enlightening episode of Treat Your Business. If you're a business owner looking to enhance your leadership skills and build a high-performing team, we're here to support you. Reach out to us to learn more about our transformational coaching programmes.Stay tuned for our next episode where we'll be tackling the topic of spring cleaning in your business to boost profitability. You won't want to miss it!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Apr 17, 2024 • 24min
073 The 5 best and worst things you can do as a leader
I'd love to hear from you 'text the show'Hello, and welcome back to the Treat Your Business podcast with me, Katie Bell. In this episode, we're diving deep into the essential aspects of keeping great people in your team. As a leader, it's not just about hiring; it's about nurturing and empowering your team to thrive. Join me as we explore the five key strategies that can transform your leadership and create a world-class team that drives consistent, sustainable success. So, are you ready to elevate your leadership game? Let's dive in!Summary and Key Takeaways:Clear Plan and Vision: A lack of a clear plan and vision is detrimental to your team's success. As a leader, it's your responsibility to articulate a strategic vision that guides your team towards common goals and objectives.Empowerment and Delegation: Micromanagement stifles creativity and hampers productivity. Empower your team members by delegating tasks according to their strengths and expertise, and trust them to take ownership of their work.Authentic Leadership: Lead by example and foster a culture of transparency, authenticity, and ethical decision-making. Your behaviour sets the tone for the entire organisation, so demonstrate the values and behaviours you expect from your team.Effective Communication: Poor communication breeds confusion and undermines productivity. Establish clear channels of communication and encourage open feedback within your team. Prioritise continuous improvement and growth through constructive feedback.Recognition and Reward: Recognize and reward your employees for their contributions, fostering a culture of appreciation and motivation. Fair compensation and opportunities for growth are essential for employee engagement and retention.By focusing on these key areas of leadership development, you can cultivate a positive and productive work environment, driving success and inspiring your team to achieve their full potential.Don't forget to check out our free Business Health Check tool, designed to assess your business across key areas and provide tailored feedback for improvement. Take the first step towards unlocking your business's full potential today!Thank you for listening to the Treat Your Business podcast! Remember, the journey to success is ongoing, and I'm here to support you every step of the way. Reach out to me to continue this conversation and explore how we can unlock your business's full potential. Together, let's thrive!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Apr 10, 2024 • 18min
072 How to hire great people that stay and perform in your clinic
I'd love to hear from you 'text the show'Welcome to the Treat Your Business podcast with Katie Bell! I'm Katie, and I'm thrilled to have you join me on this wonderful Wednesday morning. Whether you're in your car, at home, or wherever you may be listening, I'm grateful for your time and attention.Summary:In this episode, we delve deep into the often challenging world of hiring for your clinic. Katie shares invaluable insights into why traditional hiring methods may be setting both you and your team up for failure. She stresses the importance of strategic planning and forward-thinking in the hiring process, emphasising the need to hire for where you want your clinic to be, not just for current needs.Katie introduces the concept of the "Zog Exercise," a simple yet powerful tool to assess where your time is best spent within your business. By identifying tasks that fall within your "Zone of Genius" versus those in your "Incompetent Zone," you gain clarity on where to focus your efforts and where to delegate.Furthermore, she highlights the significance of hiring slowly and meticulously, taking candidates through a thorough 12-step hiring process to minimise the risk of bad hires. By aligning hiring decisions with your clinic's long-term goals and diligently assessing your staffing needs, you can set your clinic on a path to sustainable growth and success.Key Takeaways:Strategic Planning: Plan your hiring needs based on future projections rather than current demands.Assessing Need: Use financial projections and capacity assessments to determine when and who to hire.Zog Exercise: Identify tasks within your Zone of Genius and delegate tasks outside this zone to optimize your time.Hiring Process: Implement a thorough 12-step hiring process to ensure the right fit for your clinic's growth.Forward-Thinking: Embrace a proactive approach to hiring, focusing on building a team aligned with your long-term vision.Feel free to reach out to me and continue this conversation. Your feedback is invaluable, so don't hesitate to leave a rating or review. Remember, real change comes from action, so let's commit to transforming your clinic for success starting today!Thank you for tuning in, and I look forward to connecting with you soon!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Apr 3, 2024 • 22min
071 How do you know WHEN and WHO to hire next?
I'd love to hear from you 'text the show'Welcome to the Treat Your Business podcast with me, Katie Bell. In this episode, I delve into the crucial aspects of hiring that every clinic owner should master to drive growth and success in their business.Summary:In this episode, I share insights from a recent masterclass where I addressed the fears and challenges clinic owners face when it comes to expanding their teams. I discuss the importance of overcoming hiring obstacles to achieve sustainable business growth.Key Takeaways:Building a successful clinic requires strategic hiring, regardless of whether you're bringing on your first or tenth team member.Effective hiring starts with clear job descriptions and compelling job adverts that attract the right candidates.Consistency and visibility in your recruitment process are key to attracting quality candidates amidst the noise of job market.Avoid hiring out of panic; take the time to assess candidates thoroughly to ensure they're the right fit for your clinic's culture and objectives.Implement a structured hiring process, including assessments tailored to each role, to ensure you're selecting candidates who are not only skilled but also aligned with your clinic's values and goals.Embrace the shift from self-employment to employing staff, understanding the benefits and drawbacks of each model for clinic sustainability and growth.Conclusion:Thank you for tuning in to this episode of the Treat Your Business podcast. Remember, true change comes from action, so apply the insights shared today to enhance your clinic's hiring process and drive towards success. Join our thriving community and access valuable resources to support your business journey.Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Mar 27, 2024 • 27min
070 The magic pill for clinic success
I'd love to hear from you 'text the show'Hello, and welcome back to the Treat Your Business podcast! I'm Katie Bell, and I'm thrilled to have you here with us today. If you're new to the podcast, a warm welcome to you too. Today's episode marks the final installment of our special series dedicated to exploring the fundamental pillars of business success. If you've missed any of the previous episodes, don't worry - you can catch up at any time.Summary and Key Takeaways:In this episode, we delved deep into one of the most crucial yet often overlooked aspects of entrepreneurship: mindset. I was joined by the incredible Philippa Aldridge, our holistic and mindset coach at Thrive, we embarked on a journey to uncover why you, as the business owner, are the cornerstone of your business's growth and success.Here are some key takeaways from our conversation:You Are the Foundation: Your business is a reflection of you. Your values, beliefs, and mindset are intricately woven into every aspect of your venture. Recognising this truth is the first step towards unlocking your full potential as an entrepreneur.The Power of Mindset: Your mindset can either propel your business forward or hold it back. Investing in your mindset is not just about personal development; it's a strategic move that can drive tangible results in your businessBreaking Free from Limiting Beliefs: Fear of failure, fear of success, and fear of self-awareness are common barriers that entrepreneurs face. By identifying and addressing these fears, you can pave the way for growth and transformation.Mindset + Strategy = Success: While strategy is essential, it's your mindset that ultimately determines your success. The synergy between mindset work and strategic planning is the secret sauce for sustainable growth and fulfillment.As we wrap up today's episode, I encourage you to take a moment to reflect on what you've learned. Are there any mindset shifts you can make to propel your business forward? Remember, change begins with a single decision. If you're ready to take your business to the next level and need guidance along the way, I'm here to help.Don't forget to check out the show notes for additional resources and to book a complimentary business and marketing audit call with me. Your journey to success starts now!Thank you for tuning in, and remember, true transformation begins with action. Until next time, keep thriving!Remember to leave a rating or review if you found this episode helpful. Your feedback is invaluable as we continue to grow and evolve together. Talk soonTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Mar 20, 2024 • 26min
069 Why your business model is set to fail
I'd love to hear from you 'text the show'Welcome to another exciting episode of "Treat Your Business" with me, Katie Bell! In today's episode, we're diving deep into the foundations of building a resilient and sustainable business model for clinic and studio owners.In this episode, I address the common challenge of inconsistent income faced by many business owners in the healthcare industry. We explore the root causes of this issue, including inconsistent revenue, marketing strategies, sales approaches, and team performance.I share insights into the importance of transitioning from a pay-as-you-go model to structured programs or packages, allowing for more predictable revenue streams and better client retention. By delivering exceptional results and creating a business model that aligns with both client needs and business sustainability, we can achieve long-term success.Throughout the episode, I offer practical advice and examples of creative ways to work with clients, such as incorporating online elements and implementing subscription-based models. These strategies not only improve client satisfaction but also contribute to a more stable and thriving business.In summary, mastering business resilience involves rethinking traditional approaches and adopting innovative strategies tailored to the needs of both clients and the business. By making these shifts, clinic and studio owners can create consistent income streams while delivering exceptional results.Remember, the journey to business success is ongoing, and I'm here to support you every step of the way. Don't forget to check out this link https://thrive-businesscoaching.com/podcast/what-is-your-qbr/ for additional resources and support. Let's build a thriving business together!Summary:In "Treat Your Business EP69," Katie Bell explores strategies for building a resilient and sustainable business model for clinic and studio owners. She addresses the challenge of inconsistent income and offers insights into key areas such as revenue, marketing, sales, and team performance. By transitioning to structured programs and incorporating creative elements like online services and subscriptions, business owners can achieve consistent income while delivering exceptional results.Key Takeaways:Identify and address the root causes of inconsistent income, including revenue, marketing, sales, and team performance.Transition from a pay-as-you-go model to structured programs or packages for more predictable revenue streams.Embrace creative approaches like online services and subscription-based models to enhance client satisfaction and retention.Prioritise both client needs and business sustainability to buiTreat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Mar 13, 2024 • 22min
068 Why visibility is currency in your clinic
I'd love to hear from you 'text the show'Hi there, and welcome back to another exciting episode of the Treat Your Business podcast with me Katie Bell! I'm thrilled to have you join me today as we delve deeper into the crucial foundations of business success.Summary:In this episode, we're shifting our focus to the second key foundation every business owner needs: the visibility strategy. As I always say, "Visibility is currency in your business." Without a clear strategy to make your presence known, you risk getting lost in the noise and missing out on valuable opportunities.Key Takeaways:Know Your Audience: Whether you're a seasoned clinic owner or just starting out, understanding your audience's pain points and motivations is essential. People are driven to move away from problems, so tailor your marketing to address their specific concerns.Marketing Precision: Avoid the trap of trying to be everything to everybody. Instead, focus on speaking directly to the needs of your ideal client. Craft a clear elevator pitch that highlights who you serve and how you can help them.Consistent Visibility: Marketing should never stop, even when you're busy. Consistency is key to maintaining a steady flow of clients and income. Don't rely solely on word of mouth—invest in a multi-layered marketing strategy to reach your target audience effectively.Track and Adapt: Keep a close eye on your marketing efforts and track where your inquiries are coming from. This data will help you refine your approach and allocate resources to the most effective channels.Closing Thoughts:Thank you for tuning in to today's episode! Remember, content consumption alone won't drive change—take action on what you've learned. Whether it's implementing new marketing tactics or exploring our transformational coaching programs, commit to moving your business forward.Don't forget to join our thriving community in the Treat Your Business Facebook group, where you'll find a treasure trove of business masterclasses and valuable insights. And if you enjoyed today's episode, I'd love to hear your feedback—leave a rating or review to let me know how the show has impacted you.This is just the beginning of our journey together, so let's keep the conversation going. Reach out to me at thrivebusinesscoaching.com or via the links in the show notes—I can't wait to connect with you!Until next time, here's to unlocking your business's full potential. Keep thriving!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1

Mar 6, 2024 • 25min
067 Why don't you just get a normal job?
I'd love to hear from you 'text the show'Welcome back to another episode of "Treat Your Business". I'm Katie Bell, and today, we're diving into the core of business fundamentals. Lately, I've been engaged in enlightening discussions with clinic owners like you during our business and marketing audit calls. Something intriguing emerged during these conversations – the absence of essential elements in their business strategies. Today marks the beginning of a series where we revisit some crucial business basics.Summary:In this episode, we explore the vital yet often overlooked aspects of running a successful clinic business. Amidst the daily grind of patient care, administrative tasks, and marketing efforts, it's easy to lose sight of foundational principles. Through insightful anecdotes and practical examples, we unravel the significance of strategic planning, profit prioritisation, and aligning business decisions with long-term goals.Key Takeaways:Strategic Planning: Stepping off the treadmill of daily operations to focus on strategic planning is imperative for business growth.Profit Prioritisation: Revenue alone is not indicative of success; prioritising profit ensures sustainable business growth.Financial Projections: Establishing clear financial goals and projections helps guide strategic decisions and resource allocation.Time Management: Being proactive rather than reactive is crucial; effective time management allows for strategic decision-making and business development.Business Vision: Revisiting and realigning with your initial business vision is essential to adapt to changing circumstances and priorities.Business Support: Seeking external support, such as business and marketing audit calls, can provide valuable insights and strategic guidance for business improvement.Remember, embarking on a business journey without a clear plan is akin to setting off on a trek without a map – you'll likely lose your way. Take the first step towards strategic business growth by booking your complimentary business and marketing audit call today. Here's to transforming your clinic's future!Treat Your Business podcast is proudly sponsored by MBST, the groundbreaking technology revolutionising recovery and rehabilitation. Offering a non-invasive, drug-free solution for musculoskeletal conditions and nerve injuries, MBST works at a cellular level to stimulate regeneration. Expand your services and deliver long-term patient improvements without increasing your workload.Learn more at mbstmedical.co.uk. 🔗 If you are ready to get ahead, you will find all the essential resources and links you need right here: our Linktree Leave a review!: https://ratethispodcast.com/tyb Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?Sub_confirmation=1