Can you distill a complex concept into a single sketch? Jono Hey can and on this episode, he joins me to talk about Sketchplanations —a project that explains the world, one sketch at a time.SummaryI’ve been a long-time admirer of Jono’s work, which makes complex ideas accessible and engaging through simple, elegant sketches. We discuss how he manages to turn abstract or intricate concepts into visual explanations that resonate with so many people, while maintaining accuracy and nuance. Jono has a fascinating background in product design and UX, and he shares how his professional journey has influenced his approach to Sketchplanations. We dive into his creative process, discussing the challenges of staying true to his vision while balancing the pressure for commercial success. Jono opens up about the origins of his project, the tools he uses, and the philosophy that keeps him motivated after more than 900 sketches .We also explore the broader lessons that designers, educators, and anyone curious about the world can draw from Sketchplanations.From navigating the challenge of accuracy to embracing creativity in visual form, Jono’s insights are valuable for anyone looking to communicate ideas more effectively or understand the world a little better. Guest BiographyJono Hey is the creator of Sketchplanations—a series of sketches that aim to explain the world, one concept at a time. He has a rich background in product design and UX, having worked with various startups, including Nutmeg and Zen Educate, where he led UX, design, and product development. His passion project, Sketchplanations, has gained a wide audience due to its clear, engaging visuals that break down complex ideas into easily digestible formats. Beyond Sketchplanations, Jono has a PhD in product design and has worked across multiple industries, applying his expertise in design thinking and growth strategy. AI-Generated Timestamped Summary [00:00:00] Introduction to the show and Jono Hey's work [00:01:00] My admiration for Sketchplanations and Jono's mission [00:02:00] Jono’s background in product design and UX[00:04:00] What Sketchplanations are and how they began [00:06:00] Jono’s creative challenge and learning exercise [00:08:00] The eclectic nature of Sketchplanations topics [00:11:00] The balance between commercial success and staying true to his interests [00:13:00] How Jono chooses what to sketch and the role of curiosity [00:16:00] The process behind creating each Sketchplanation [00:19:00] Challenges of accuracy and oversimplification [00:22:00] The role of sketches as jumping-off points for further exploration [00:25:00] Staying motivated and balancing artistic integrity with audience feedback [00:29:00] Jono's analogy of a good teacher as a DJ for learning [00:33:00] The importance of timeless content and building a long-term project [00:37:00] Using sketches to connect different topics and foster curiosity [00:43:00] The constraints that shape Sketchplanations' format and identity [00:52:00] Keeping the creative process grounded in simplicity and accessibility [00:57:00] Jono’s decision to allow open use of Sketchplanations for non-commercial purposes [01:01:00] The idea of building a community around freely accessible content [01:04:00] The Sketchplanations podcast, co-hosted by Jono, Rob Bell and Tom Pellereau, and what it offers listenersLinks Sketchplanations website:  www.sketchplanations.comSketchpanation podcast: https://podcast.sketchplanations.com/ Jono’s book ‘Big Ideas, Little Pictures: Explaining the world one sketch at a time’: https://sketchplanations.com/big-ideas-little-pictures The YouTube video Jono released to reflect what he’d learned from 900 Sketchplanations: https://www.youtube.com/watch?v=n8pWsaeRb8g Sketchplanations referred to on the show The Golden Circle: https://sketchplanations.com/the-golden-circleand the associated Sketchplanations pod episode: https://podcast.sketchplanations.com/the-golden-circle/ Herd Immunity: https://sketchplanations.com/herd-immunity The Olympic Flag: https://sketchplanations.com/the-olympic-flag The Solstice: https://sketchplanations.com/solstice The Moon Illusion: https://sketchplanations.com/the-moon-illusion The Swiss Cheese Model: https://sketchplanations.com/the-swiss-cheese-model Human Risk: https://sketchplanations.com/human-riskand the associatedSketchpanations pod episode: https://podcast.sketchplanations.com/human-risk-with-christian-hunt/

What makes communicating effectively such a critical skill in today’s world?On this episode, I dive into the fascinating world of communication with Amy Kean, a psychosociologist, educator, and the founder of Good Shout, a company redefining how we teach and communicate. Amy brings her unique blend of humour, honesty, and sharp insights to a conversation that will leave you thinking differently about how you connect with others.We explore Amy’s journey from advertising to launching a learning and development company focused on experimentation and creativity. She explains why she believes education and workplace communication are fundamentally flawed and shares practical ways to fix them. From seven types of listening to giving constructive feedback, Amy’s approach is both revolutionary and refreshingly human. We also tackle societal trends, such as the “worshipped entrepreneur” and the dangers of pathologising creativity. Amy’s perspective on embracing imperfection and finding joy in experimentation is as inspiring as it is thought-provoking. This episode will make you laugh, reflect, and rethink your own communication habits. Guest BiographyAmy Kean is a psychosociologist, educator, and the founder of Good Shout, a learning and development company that challenges traditional approaches to training and communication. Known for her sharp wit and unapologetic honesty, Amy combines humour with actionable insights to help people communicate more effectively.A former advertising professional, she has a deep understanding of human behavior and uses her sociological expertise to teach skills like public speaking, feedback, and creative articulation. Beyond her work with Good Shout, Amy is also an author and poet. Her poetry collection House of Weeds reimagines weeds as metaphorical human traits, showcasing her ability to find beauty and meaning in the overlooked. Amy is a regular speaker at conferences, including TEDx, and her work continues to inspire individuals and organizations to embrace experimentation and imperfection. AI-Generated Timestamped Summary of Key Points[00:00:00] Introduction to the episode and Amy Kean’s background. [00:01:00] Amy’s journey from advertising to founding Good Shout. [00:03:00] Why education and workplace communication systems are fundamentally flawed. [00:06:00] The seven types of listening and their everyday impact. [00:09:00] Good Shout’s unique, experimental approach to training and feedback. [00:13:00] The societal consequences of poor communication and the rise of “people-pleasing.” [00:19:00] Amy’s social media presence and her critiques of societal trends. [00:23:00] Discussion on the “worshipped entrepreneur” and BrewDog’s controversies. [00:35:00] The importance of feeling heard and Amy’s advocacy for public speaking in schools. [00:45:00] Exploring creativity through Amy’s poetry and the metaphor of weeds. [00:51:00] The dangers of pathologising daydreaming and the value of imagination. [00:57:00] Amy’s TEDx talk on the sociology of normality and the concept of weirdness. Relevant Links Amy on LinkedIn: https://www.linkedin.com/in/amycharlottekean Amy on Twitter/X: https://x.com/keano81 The Good Shout: https://goodshoutcommunity.com/ Creative Schools, the book by Ken Robinson (https://www.sirkenrobinson.com/creative-schools-the-grassroots-revolution-thats-transforming-education/) The one-sentence book called Herscht 07769: https://www.ndbooks.com/book/herscht-07769/] Amy’s book of poetry called House of Weeds:  https://www.flyonthewallpress.co.uk/post/introducing-house-of-weeds-by-amy-kean-and-jack-wallington Jack Wallington’s Book https://www.laurenceking.com/products/wild-about-weeds BrewDog and the Qatar World Cup controversy: https://www.cityam.com/qatar-world-cup-brewdog-will-give-profits-to-human-rights-groups-but-will-show-tournament/ Alastair Green’s parody of Brewdog: https://youtu.be/-wP3BjTdogY?si=j_ejfj1EiaRZJWCi Philosopher Alain de Botton’s philosophy and writings: Website Amy’s talk at TEDx Shoreditch, ‘Gravitas is a Work of Fiction’: https://www.youtube.com/watch?v=UKistHI6AMA

How does one become a political cartoonist? And what lessons can we learn from their craft?Episode Summary In this episode, I sit down with legendary political cartoonist Steve Bell to explore the artistry and challenges behind his provocative work. From his early struggles as a teacher to his meteoric rise as a satirical voice at The Guardian, Steve shares the experiences that shaped his unique style. We delve into his creative process, the evolution of his iconic characters, and his reflections on a career that’s spanned over four decades. Steve doesn’t hold back as he recounts his battles to maintain creative independence in an ever-changing media landscape. Whether it’s navigating editorial constraints, mastering the balance between humour and sharp commentary, or sketching under the pressure of daily deadlines, Steve offers an honest and inspiring perspective on his craft. Along the way, he shares fascinating anecdotes, like the evolution of David Cameron as a cartoon character and the artistic freedom he carved out for himself at The Guardian and how ultimately using that freedom led to him leaving the paper. This conversation isn’t just for fans of Steve’s work but for anyone interested in creativity, resilience, and the power of satire to provoke and inspire. Join us as we explore the world of political cartooning through the eyes of one of its most iconic practitioners. ⚠️ Warning: this episode contains adult language and content, so listener discretion is advised. Steve Bell Biography Steve Bell is one of the most influential UK political cartoonists of our time, known for his incisive satire and striking illustrations. A graduate of Leeds College of Art, Steve initially trained as a teacher before realizing his passion for cartooning. His first major break came with Time Out magazine, where his “Maggie’s Farm” strip skewered the Thatcher era. In 1981, he joined The Guardian, where his daily cartoons became a staple for readers and a thorn in the side of the powerful. Over his illustrious career, Steve developed a reputation for blending biting political commentary with imaginative visuals, often pushing the boundaries of satire. His work has appeared in numerous publications, and he remains a vocal advocate for creative freedom in an increasingly restrictive media environment. AI-Generated Timestamped Key Points [00:00:00] Introduction to Steve Bell and the origins of his artistic journey [00:01:13] Steve’s early life, love for drawing, and transition from teaching to cartooning [00:08:06] Struggles and lessons learned from teaching in Birmingham [00:11:00] Early career milestones, including work with Time Out and The Guardian [00:25:02] The evolution of "Maggie’s Farm" and creating caricatures of Margaret Thatcher [00:34:15] Steve’s thoughts on the creative process and meeting deadlines [00:52:39] How Steve conceptualises characters, like David Cameron as a condom [00:57:18] Reflections on editorial constraints and creative independence [01:10:12] Steve’s critiques of the modern media landscape and its treatment of political satire [01:20:00] The enduring relevance of political cartoons in today’s world LinksTopics we discuss on the show:Margaret Thatcher: Former Prime Minister of the United Kingdom and a key figure in British politics during the 1980s, known for her conservative policies.👉 Margaret Thatcher - Wikipedia Thatcherism: The political ideology and economic policies associated with Margaret Thatcher, often satirized by Steve Bell.👉 Thatcherism - Wikipedia David Cameron: Former Prime Minister of the United Kingdom, often depicted by Steve Bell as a cartoon caricature, including as a condom.👉 David Cameron - Wikipedia The Guardian: A British newspaper known for its progressive views and a platform for Steve Bell’s political cartoons for over 40 years.👉 The Guardian - Wikipedia Maggie’s Farm: A political comic strip by Steve Bell, published in Time Out, satirizing Margaret Thatcher and her government.👉 Maggie’s Farm (Bob Dylan song) - Wikipedia (inspiration for the name)The Red Star Parcel Service: A British rail-based parcel delivery service used by Steve Bell to send his cartoons to The Guardian during the pre-digital era.👉 Red Star Parcels - Wikipedia Social Democratic Party (SDP): A British political party formed in 1981 by former Labour MPs; its formation split the Labour vote during Margaret Thatcher’s tenure. 👉 Social Democratic Party (UK) - Wikipedia Beano: A British children’s comic, often referenced by Steve Bell as an early influence on his cartooning style. 👉 Beano - Wikipedia Jean-Luc Godard: An influential French filmmaker, admired by Steve Bell during his student years for his innovative cinematic style.👉 Jean-Luc Godard - Wikipedia New Musical Express (NME): A British music journalism publication where Steve Bell submitted work during his early career.👉 NME - Wikipedia Horse & Hound: A British weekly equestrian magazine established in 1884, covering horse sports such as eventing, dressage, show jumping, hunting, and racing, alongside advice on horse care and training. It gained pop culture recognition for its mention in the movie Notting Hill.👉 Horse & Hound - Wikipedia Time Out: A magazine featuring cultural events and news, where Steve Bell’s work first gained major recognition.👉 Time Out (magazine) - Wikipedia Liberty Leading the People: A painting by Eugène Delacroix frequently referenced by Steve Bell in his political cartoons.👉 Liberty Leading the People - Wikipedia Cartoons To see Steve’s archive visit his website: www.belltoons.co.uk🖌️ Maggie’s Farm: https://www.belltoons.co.uk/bellworks/index.php/others/Maggie-s-Farm 🖌️ Thatcher, Heseltine & Howe: https://i.guim.co.uk/img/static/sys-images/Guardian/Pix/pictures/2011/5/24/1306251583026/Thatcher-Heseltine--Howe--010.jpg?width=1010&quality=45&auto=format&fit=max&dpr=2&s=610503e82cf033474cd6a6754281bf18 🖌️ David Cameron as a condom on a poster: https://www.belltoons.co.uk/bellworks/index.php/CLASSIC-CARTOONS/2951-12-1-10_CAMERONDOM 🖌️ David Cameron leaving office: https://www.belltoons.co.uk/bellworks/index.php/leaders/2016/4017-130716_CAMREMOVAL 🖌️ Donald Trump:https://www.belltoons.co.uk/bellworks/index.php/leaders/2020/4564-051120_SHITEXPLOSION

How do tiny changes in our surroundings create big impacts on our daily lives?  And what does that have to do with house flies?Episode SummaryIn this episode, I’m thrilled to welcome Dr. Eva Van Den Broek and Tim Den Heijer to discuss their new book, The Housefly Effect, which explores the hidden ways behavioral science influences our daily decisions.We dive into fascinating examples of nudges, from a simple housefly sticker in a urinal to placebo buttons at pedestrian crossings. They reveal how clever behavioural tricks are everywhere, steering our actions without us even realizing it.Eva and Tim share insights from their diverse backgrounds — Eva, a behavioural economist working on policy and research, and Tim, an advertising strategist who brings these ideas to life through real-world campaigns.Together, they’ve written a book that not only explains these influences but invites readers to recognize and leverage them in their own lives. Our conversation also touches on the ethical aspects of behavioural science and why it’s so important to think critically about when and how these techniques are used. From funny to thought-provoking, Tim and Eva bring a fresh perspective on behavioural science that’s both entertaining and deeply insightful.Guest BiographiesDr. Eva Van Den Broek is a behavioural economist and the founder of Behavioral Insights Netherlands. She specializes in using behavioural science to improve public policy and has extensive experience working with government agencies and ministries. Eva’s work spans a variety of real-world applications, from interventions in education to campaigns promoting library use among low-literacy adults. She is also a lecturer and public speaker, known for making complex behavioral insights accessible and practical.Tim Den Heijer is a creative strategist, copywriter, and founder of Brain Creatives, an agency that combines advertising and behavioural science. With over 20 years in advertising, Tim has helped shape campaigns for some of the world’s biggest brands.His work focuses on finding creative ways to connect behavioural insights with marketing goals. Tim’s approach blends curiosity with pragmatism, drawing on his love-hate relationship with advertising to question conventional wisdom and explore new ideas in behavioural influence.AI Generated Timestamped Summary of Key Points[00:00:00] Introduction to the concept of behavioural influences in daily decisions.[00:00:40] Examples of nudges used by advertisers and governments.[00:01:01] Introduction of guests Dr. Eva Van Den Broek and Tim Den Heijer.[00:01:20] Eva and Tim's professional backgrounds and collaboration on The Housefly Effect.[00:02:00] Overview of their book’s approach to behavioural science through engaging stories.[00:02:23] Discussion on cognitive diversity and collaboration dynamics.[00:03:05] Eva’s early career shift from AI to practical behavioural science. [00:04:00] Tim’s journey from linguistics to advertising and the influence of behavioural science.[00:05:00] Origins of the collaboration between Eva and Tim, emphasizing cognitive diversity.[00:06:00] Key insights from their book on using simple nudges effectively.[00:09:10] The story behind the “housefly effect” in urinals as a behavioural nudge. [00:13:00] How nudges can be effective even without precise measurements.[00:17:00] Discussing the organization of topics in The Housefly Effect and their selection process.[00:20:00] Examples of “dumb” ideas that actually work in behavioural science. [00:22:00] Placebo buttons and how they influence behaviour.[00:25:00] Differences between public policy and advertising approaches to behaviour change.[00:30:00] Insights on behavioural science’s application across different cultures.[00:34:00] Dutch cultural openness to experimentation in public policy.[00:39:00] Discussion of translating The Housefly Effect for an international audience. [00:42:00] The “Washboard” example illustrates people’s willingness to pay for convenience.[00:45:20] The “behavioral safari” concept and the challenges of switching off the behavioural lens.[00:48:32] Ethical considerations in behavioural influence and the limits of persuasive tactics.Relevant LinksEva (https://www.linkedin.com/in/evdbroek/) and Behavioural Insights Netherlands (https://www.behaviouralinsights.nl/)Tim (https://www.linkedin.com/in/timdenheijer/) and B.R.A.I.N. Creatives (https://braincreatives.nl/The HouseFly Effect: https://bedfordsquarepublishers.co.uk/book/the-housefly-effect/The Dutch original: https://bromvliegeffect.nl/

What if embracing randomness could unlock better decision-making in your work?In this episode, I welcome back Matt Ballantine, a returning guest known for his insightful and playful take on work and life.  This time, Matt dives into the concept of randomness and how it can be a strategic tool in navigating complex problems that defy traditional solutions.From engaging discussions on how randomness applies to decision-making to his creative uses of tarot-like card decks for ideation, Matt demonstrates that randomness is not just chaos—it’s a pathway to innovation.He also shares how randomness has played a role in his projects, like the 100 Coffees initiative, which connected him with people in unexpected ways and reinforced the idea that unstructured, agenda-free time can lead to powerful outcomes.In our discussion, we explore practical applications of randomness in business settings, why organizations may resist these approaches, and how embracing randomness could unlock creative potential and solve cloud-like challenges.To see the cards that Matt and I talked about: https://photos.app.goo.gl/8Sf6zrsKoL74VxjZ6Guest BiographyMatt Ballantine describes himself as a curious explorer of ideas with a background in technology, organizational culture, and creative problem-solving. Currently an account manager at Equal Experts, Matt’s work spans various roles that emphasize unconventional approaches to strategy and innovation.He is known for his thought-provoking projects, like the 100 Coffees initiative, which challenged norms of structured networking and led to surprising insights. In addition, Matt has been exploring the intersection of randomness and decision-making, using creative tools such as card decks inspired by tarot to facilitate out-of-the-box thinking.Find Matt on LinkedIn: https://www.linkedin.com/in/mattballantine/Follow him on Twitter/X: https://x.com/ballantine70AI-Generated Timestamped Summary[00:00:00] - Opening & IntroductionChristian welcomes back Matt Ballantine to discuss randomness, highlighting Matt's previous appearance and his exploration of randomness in work and life.Matt shares how randomness can be a strategic advantage when addressing complex, unpredictable problems.[00:02:00] - 100 Coffees Experiment RecapMatt recounts his "100 Coffees" project from 2023, which involved meeting 138 people for unstructured, hour-long conversations to spark serendipitous insights.He notes the challenge many people face in allocating unplanned conversation time due to hyper-optimized schedules.[00:04:12] - Organizational ImplicationsMatt reflects on how the absence of informal interactions in modern work setups, like back-to-back virtual meetings, has stripped valuable opportunities for unstructured exchanges.[00:07:13] - Current Projects & RandomnessMatt discusses his current work as an account manager at Equal Experts, which operates without traditional hierarchical structures.He introduces his project, the "Business Meerkat" deck, a tool for exploring business problems using randomness, and his ongoing research and writing on the theme of randomness.[00:08:50] - The Clock and Cloud AnalogyDrawing from Karl Popper, Matt contrasts "clock-like" (predictable, analyzable) and "cloud-like" (complex, unpredictable) problems. He suggests randomness as a strategy for navigating cloud-like problems.[00:10:32] - Definitions of RandomnessMatt distinguishes between mathematical randomness (equal probability outcomes, like dice rolls) and perceived randomness (unforeseen events).[00:15:00] - Human Behavioral Dynamics & ComplexityMatt and Christian discuss how perfect information in human systems, like traffic, can create new problems due to human reactions, illustrating the complexity of cloud-like problems.[00:17:36] - The Spectrum of ControlOrganizations often lean towards deterministic approaches, believing in total control. However, randomness introduces new approaches to handle unpredictable outcomes.[00:19:00] - Biological AnalogyT-cells in the immune system exemplify natural, evolved randomness through their adaptive protein shuffling. Netflix's A/B testing process is cited as a parallel in using randomness strategically.[00:22:00] - Risk and Decision-MakingChristian and Matt discuss how decision-making involves inherent risk and unintended consequences. Randomness can offer fresh perspectives when facing uncertain, multi-faceted decisions.[00:24:26] - Business ApplicationsMatt explains how his tarot-inspired "Business Meerkat" cards help teams analyze problems by introducing random prompts, fostering unexpected insights and collaborative thinking.[00:31:50] - Group Dynamics and Random InputRandom input encourages active participation and mitigates power dynamics in meetings, allowing genuine, spontaneous collaboration.[00:37:26] - Comfort with UncertaintyMatt acknowledges that adopting randomness can be intimidating but argues that it's crucial for those tackling complex, cloud-like problems.[00:45:16] - External Thinking ToolsMatt highlights how humans use external tools (e.g., notebooks, cards) to process and enhance thinking, making randomness a valuable external input for creative processes.[00:48:00] - Childlike ExplorationChristian reflects on how educational and workplace norms stifle the playful, exploratory thinking that randomness can reinvigorate.LinksMatt's previous appearance on the show: https://www.humanriskpodcast.com/matt-ballantine-on-the-human-side-of-technology/Matt's website: https://mmitii.mattballantine.com/The book website: randomthebook.com The three apps Matt mentions:https://ee-hacking-apophenia-random-photos.vercel.app/https://ee-hacking-apophenia-creativator.vercel.app/https://ee-hacking-apophenia-business-meerkat.vercel.app/Cardshop: wb40podcast.com/shop

What would you do if someone you trusted turned out to be living a double life?Episode SummaryOn this episode, I speak with Anna Rowe, a brave and resilient advocate for victims of romance fraud. Anna shares her deeply personal story of being deceived by someone who led a double life, manipulating her emotions and trust for over a year. Her journey from victim to activist is one of courage and determination to bring awareness to the emotional trauma caused by these scams. During our conversation, Anna explains the stages of manipulation she experienced, from grooming to love bombing to the devastating moment when she discovered the truth. We also discuss the broader issue of romance fraud, the legal challenges victims face, and why the law needs to change to protect people from emotional predators.You'll gain insight into how these scams unfold, the lasting emotional impact they have on victims, and the importance of raising awareness to stop others from falling into the same traps. Anna’s story serves as both a warning and a call to action for change.Guest Biography Anna describes herself as a teacher turned advocate for victims of romance fraud after falling victim to an elaborate emotional scam.In 2015, Anna met a man online who deceived her for over a year, using a fake identity and manipulating her emotions through intense grooming and love-bombing tactics. After discovering the truth, she turned her experience into a campaign to raise awareness of romance fraud and help others avoid similar situations.Anna is the founder of "Catch the Catfish," an organization that supports victims of emotional fraud and advocates for changes in legislation to address non-financial romance scams. She is also a co-founder of "LoveSaid," an umbrella organization that tackles all forms of romance fraud, from emotional to financial exploitation.Through her website, public speaking, and media appearances, Anna continues to fight for the recognition of romance fraud as a serious crime that leaves lasting emotional scars.AI-Generated Timestamped Summary[00:00:00] – Introduction[00:00:24] – Anna’s Background: Anna begins by sharing a brief overview of her story. She explains that in August 2015, she started using dating apps for the second time after having had a successful two-and-a-half-year relationship with someone she met online. She talks about how being a single mom with limited time and resources led her to rely on dating apps.[00:01:35] – Anna's Personality and Approach to Relationships: Anna discusses her attachment style, describing herself as someone who gets attached to people quickly—both in romantic and non-romantic contexts—and becomes fiercely loyal. She shares that although she rarely feels romantic connections when she does, she "falls hard and fast."[00:02:00] – The Start of the Deception: Anna recounts how she was drawn to a particular dating profile not because of the man’s picture but because of his words. His profile described him as humble, grounded, and someone who hated poor communication and mind games, which made Anna feel like he had been hurt before and wouldn’t hurt her. She matched with him and started exchanging messages the next morning.[00:03:00] – The Relationship Begins: Anna describes how their online communication turned into an intense connection over the span of three months, mirroring the way her previous successful online relationship had started. She shares that even before they met in person, she expressed to him that she was scared by how close she already felt to him, signalling the emotional intensity early on.[00:04:00] – The Emotional Rollercoaster Begins: Anna reflects on the emotional intensity of the relationship after meeting in person, describing it as "incredibly intense." She shares that the connection felt like something out of a soulmate story but that she now recognizes it as part of the manipulation.[00:07:08] – The Beginning of Instincts: Anna talks about the early stages of her relationship, explaining how she started to feel something was off after her partner unexpectedly pulled away. She shares how her gut instinct kicked in, even though she initially tried to ignore it. This part highlights the importance of trusting your intuition when something feels wrong, especially in online relationships.[00:25:00] – The Moment of Discovery: Anna recalls the pivotal moment when she inadvertently matched with her partner on a dating app, realizing he was still active and using the same scripted lines as before. She describes the shock of finding out that her partner had not only lied to her but was actively deceiving others. T[00:37:00] – The Investigator Within: Using her research skills, Anna reveals how she tracked her partner’s location and pieced together his real identity. She explains the various techniques she used, including distance tracking and LinkedIn searches, to find out where he worked and his real name. [00:54:24] – The Legal System’s Failure: Anna discusses her long battle with the legal system, detailing how the police initially dismissed her case despite clear evidence of multiple victims. She talks about the difficulty in getting authorities to recognize the severity of these scams and the emotional toll they take on victims. [01:05:00] – The Emotional Toll and Advocacy for Change: Anna reflects on the emotional damage caused by her experience, describing the “triple trauma” victims endure: the relationship ending, discovering the deception, and losing trust in oneself. She also talks about her campaign for legal reform, calling for better protection for victims and stricter regulations on online dating platforms. Episode LinksLove Said - https://www.lovesaid.org/Catch the Catfish website - https://catchthecatfish.com/

How can road trips and curiosity shape our perspectives on life?In this episode, I speak with Dr Holly Bell, a former professor, author, and spontaneous traveller. Holly’s diverse background, which includes teaching economics, writing thrillers, and even working in corporate management at a Fortune 100 company, is rooted in her insatiable curiosity and love of reinvention.Together, we discuss her fascinating career journey and how she continuously evolves by following her passions and embracing new experiences. Holly shares her stories of spontaneous road trips, from jump-seating on FedEx planes to discovering hidden parts of Alaska. We explore the joy she finds in taking the road less travelled and how her adventures have shaped her outlook on life. She also dives into the quirks of U.S. tipping culture and other fascinating topics, giving us a unique perspective on behavioural economics and societal norms. Whether you’re curious about career reinvention, travel, or the behavioural side of everyday decisions, this episode offers a fresh take on living with passion, curiosity, and a bit of spontaneity. Tune in to discover how embracing life’s uncertainties can lead to incredible adventures. Guest Biography:Holly is a retired professor of economics and business, known for her unconventional career journey and adventurous spirit. A former corporate executive with a Fortune 100 company, Holly has also been a novelist, voice actor, and radio copywriter. Her love for spontaneous travel and curiosity about the world has taken her to all corners of the U.S., including 13 years living in Alaska. In addition to her academic and business accomplishments, Holly is also passionate about storytelling and currently spends her time acting, writing, and creating unique experiences through her travels.Holly on LinkedIn: https://www.linkedin.com/in/hollybell/Holly on Twitter/X: https://twitter.com/HollyBell8AI-Generated TimeStamp Summary[00:00:00] Christian introduces Dr. Holly Bell and her diverse background[00:02:00] Holly shares her early life in Wisconsin and her journey from a blue-collar family to college at 29 to working in radio, advertising, and voiceover projects[00:04:00] Holly’s career reinvention: from professor to voice actor and writer in Florida[00:05:30] Holly talks about her jump-seat travels on FedEx planes and spontaneous adventures[00:07:18] The freedom of spontaneous travel and its impact on Holly's life[00:08:21] Holly’s road trips in Alaska and the culture of curiosity behind them.[00:10:09] Exploration and divergent road trips with her husband[00:12:13] Holly’s passion for human behaviour and its influence on her academic and professional life[00:15:00] Christian and Holly discuss how education separates disciplines like geography and history[00:17:00] The tipping culture in the U.S., Holly’s frustrations, and how it distorts incentives[00:29:05] Holly’s brief stint in politics and her work on local governance[00:33:00] Holly’s experience in her local community with frictional changes, like replacing gate access cards[00:36:39] How large social changes, like smoking bans, face resistance but later become normalized[00:39:16] Holly’s experience managing people and getting them to own decisions[00:41:00] Holly's factory tours and her fascination with understanding how things work[00:47:00] The benefits of curiosity and how it can lead to unexpected discoveries[00:50:30] Final thoughts on how curiosity and taking the road less travelled shape both Holly's and Christian’s lives

In this lively discussion, Carissa Carter, a designer and academic director at the Stanford d.school, and Scott Doorley, the creative director there, delve into the intricate dance between design and emerging technologies. They explore how 'mischievous materials' and speculative fiction can shape our future. The duo unpacks the ethical dimensions of design, emphasizing the importance of predicting outcomes, both good and bad. With insights into creativity, constraints, and the role of emotions, they offer a hopeful yet realistic view on navigating today's unpredictable landscape.

How can we be better at influencing others? On this episode, I explore the world of influence with behavioural scientist Steve Martin.Steve has made a career out of studying the art and science of persuasion, and in this conversation, we dive deep into his latest book Influence at Work.Together, we unpack how influence is a key part of all aspects of life, including compliance. We discuss why 'influence' often gets a bad rap as manipulative, and how it’s misunderstood as a 'dark art.' We discuss the nuances of influence: when it’s most effective, how to wield it ethically, and why sometimes the simplest approaches to influencing can be best.Steve explains how influence can be harnessed for positive change and shares some surprising insights from his decades of research.Hear how influence plays a pivotal role in compliance, organizational success, and personal interactions, plus how behavioral science can offer practical tools to help you be a better influencer—and resist being influenced yourself. We also explore Steve’s personal reflections on his career in behavioural science, how the discipline has evolved and what it needs to do to stay relevant.Whether you’re trying to influence colleagues, customers, or just navigate daily life, this episode is packed with actionable advice that everyone can use. Guest Biography Steve Martin is CEO of Influence at Work and Faculty Director at Columbia Business School. He is the co-author of Messengers, Who We Listen to, Who We Don’t and Why, and the Royal Society nominated international bestseller ‘Yes! 60 Secrets from the Science of Persuasion’.Steve’s books have sold over 1.5 million copies and been translated into 27 languages.His work applying behavioural science to business and public policy has featured in the National and International press including BBC TV & Radio, The Times, New York Times, Harvard Business Review and Time magazine.He penned the original, now world-famous set of Tax Letters that generated millions in extra revenue for the UK Government and his popular business columns are read by over 2.5 million people every month.Steve is Faculty Director of Behavioural Science at Columbia University’s Graduate Business School NY, guest lectures at Harvard, London School of Economics and London Business School, and is a founding member and Chair of the Global Association of Applied Behavioural Scientists (GAABS). AI Generated Timestamped Summary [00:00:00] Introduction to the episode and topic of influence in compliance and life[00:00:31] Why influence is a key skill for thriving in the modern world[00:00:52] Introduction of Steve Martin and his background in behavioral science [00:01:32] Steve shares how influence can be misunderstood as a dark art[00:03:00] Steve talks about his new book Influence at Work and why he’ll never write a book alone again[00:05:48] Discussion on why influence is central to human interactions and business[00:08:00] The connection between behavioral science and influence [00:09:30] How behavioral science strategies are designed to influence outcomes[00:12:00] The long history of influence in society and its early roots [00:16:00] Steve explains why quick hacks and shortcuts rarely lead to true influence [00:19:00] The importance of understanding context when applying influence strategies[00:21:00] Discussion on how to balance data, emotion, and economic factors in influence[00:23:00] The growing focus on helping people resist negative influence strategies[00:27:00] How influence can be long-lasting and not just a quick fix[00:31:00] Summary of Steve’s “equation for influence” [00:35:00] The role of evidence, economic consideration, and emotion in influence[00:39:00] Reflections on the differences between being “right” and being “effective” [00:44:00] Steve reflects on his own career and how influence has shaped his work Relevant LinksInfluence at Work, the book - https://influenceatwork.co.uk/our-books/Take the Influence at Work quiz - https://influenceatwork.emhdevelopment.com/the_economist/?Influence at Work, the company - https://www.influenceatwork.com/The previous episode of this show on which Steve and his co-author Joe Marks explored their book Messengers  - https://www.humanriskpodcast.com/steve-martin-joe-marks/

How can watching Disney movies, help create more inclusive environments?  The answer is in the word Enchantment.On this episode, I'm speaking to Chloé Valdary, the founder of an organisation called The Theory of Enchantment, to explore her unique approach to diversity, equity, and inclusion (DE&I) training.  If you're someone for whom DE&I conjures up negative thoughts, then you're going to want to hear this. Because Chloé's approach is nothing like traditional DE&I. This episode is the third in a mini-series looking at the subject — you'll find links to the other episodes below.In a fascinating discussion, Chloé shares how her program blends philosophy, psychology, and culture to create environments of belonging and compassion. Together, we examine why many traditional DEI programs fall short and how her methodology seeks to address deeper human dynamics in workplaces.We discuss the power of enchantment—a term Chloé uses to describe the balance between light and shadow in every individual—and how recognizing this balance allows us to foster more meaningful connections.With references to popular culture, including Disney films like Beauty and the Beast, Chloé offers a compelling case for why empathy and self-reflection are essential tools in any organization’s toolkit.You'll hear how The Theory of Enchantment can be used to address conflict, enhance collaboration, and ultimately create more innovative and inclusive spaces. Whether you’re a leader, manager, or simply curious about human behavior, this conversation offers practical insights that go beyond the traditional DEI framework.Guest BiographyChloé Valdary is the founder of Theory of Enchantment, an innovative approach to diversity, equity, and inclusion that blends philosophy, psychology, and popular culture to help organizations foster belonging.Since its founding in 2018, Theory of Enchantment has been deployed in various organizations to build trust, compassion, and connection among employees.With a background in international studies and a concentration in conflict and diplomacy, Chloé has a unique perspective on building inclusive environments.She draws on sources ranging from Carl Jung to Disney films to guide her transformative work. Chloé is also a writer and cultural critic, exploring how love and compassion can serve as the foundation for solving societal challenges.Timestamped AI-generated Summary of Key Points[00:00:00] Introduction to the episode and overview of the mini-series on diversity and inclusion.[00:01:00] Background on previous episodes and why traditional DEI approaches need rethinking.[00:02:00] Introduction of Chloé Valdary and the Theory of Enchantment.[00:03:00] What "enchantment" means in the context of DEI training. [00:04:00] Exploring the balance between light and shadow in human behavior. [00:06:00] How popular culture, like Disney films, reflects deeper human truths.[00:09:00] Using self-reflection to build trust and navigate conflict in the workplace. [00:11:00] How diversity leads to innovation through self-understanding. [00:15:00] The need to address insecurities and biases to build inclusive teams.[00:18:00] Criticizing to uplift and empower, not to tear down. [00:22:00] How recognizing insecurities can resolve conflict and build trust. [00:25:00] The importance of creating space for emotional vulnerability at work.[00:30:00] Theory of Enchantment’s practical application in organizations.[00:33:00] Using design thinking to develop tailored DEI solutions.[00:36:00] The three core principles of Theory of Enchantment. [00:42:00] Historical examples of reconciliation and conflict resolution.[00:49:00] Chloé’s background and inspiration for the Theory of Enchantment.[01:03:00] Closing thoughts and how to learn more about Chloé’s work.Relevant Links:The Theory of Enchantment - https://www.theoryofenchantment.com/The Atlantic article 'Can Chloé Valdary sell skecptics on DEI?' - https://www.theatlantic.com/ideas/archive/2021/01/can-chloe-valdary-sell-skeptics-dei/617875/The previous episodes of the mini-series:Chloé Valdary, Morgan Hamel & Peter Stein on De-Polarized Diversity, Equity & Inclusion - https://www.humanriskpodcast.com/chloevaldary-morganhamel-peterstein-on-diversity-equity-inclusion/Morgan Hamel on Moral Polarization - https://www.humanriskpodcast.com/morgan-hamel-on-moral-polarization/