MSP 1337

Every year, we reflect on the good and the bad. What might give us pause as we get ready for the new year? As we prepare to embrace 2025, I sit down with the former leadership team of Untangled Solutions. Joshua Smith and Charles Love take us through the highs and lows—a little something for everyone.

Matt Lee and I recap 2024 and the impact of Cybersecurity on the MSP community. We then look forward at what we might expect in 2025. This is an episode that will really get you thinking about your own cybersecurity posture as Matt drops some serious knowledge.

It's exciting times with Senteon. There is a big announcement, a discussion around endpoint hardening, and their roadmap for 2025. I hear firsthand from Henry and Zach about their adventures in bootstrapping Senteon to where they are today. This is an episode you don't want to miss.

Your employees might already use AI for either work or personal, but are you using it for your business? I sit down with Jimmy Hatzel of Hatz.ai to discuss the challenges and impact of AI and its usage to improve productivity and efficiency within your MSP.

With FFIEC retiring the CAT assessment in August 2025, it might seem daunting to consider other frameworks as a path forward. I sat down with Dan Sitton of Guardian Technology Group to discuss his background in working with banks and some suggestions for the future.

The Last Control Domain discussed on the fireside chat is Physical and Environmental Security. This domain was taken directly from the CompTIA Cybersecurity Trustmark, and while it wasn't done in sequence like the majority of the domains, it is not a result of it being overlooked. However, many MSPs often fail to give much attention to it. Join Matt Lee and me as we walk through the 16 safeguards.

Whether you are aligning your cybersecurity to CIS Top 18, the Cybersecurity Trustmark, or any of the many other frameworks, you are bound to get stuck in an attempt to achieve perfection. I sit down with Charles Love of Showtech Solutions to tackle the challenges of progress in the face of paralysis. Stay to the end to get the Ten Commandments of Framework Implementation.

Many of us remember the days of trying to recover data off of a physically damaged drive, human error of deleted files, and many other scenarios. I sit down with Sarah Farrell and Andy Maus of Drive Savers to debunk a few myths around drive recovery and many new technologies developed to recover data that seem near impossible to save.

As we wrap up Cybersecurity Month, I had a chance to sit down with Wayne Selk, VP of CompTIA Cybersecurity Programs and Executive Director of CompTIA ISAO, to discuss Risk Management and its role in cybersecurity—flashback to the late 90s and the changes we have seen that bring us to today.

We have discussed what happens when a vendor is just gone. What happens when a vendor has an outage or some business disruption? Do you jump to another vendor? Do you plan to weather the storm, or do you pivot? Eric Hanson of Inland Productivity Solutions and I sit down and discuss the challenges faced with business disruptions and failures that might require a pivot... Then again, they might not.