MSP 1337

Human risk within any organization is often not given enough attention when it comes to monitoring and tracking the behavior of employees, such as phishing attempts, security training, etc. I sat down with Mathias Zeumer, North America Channel Manager at usecure, to talk about their approach to security awareness training, share a few horror stories, and discuss how vendors like usecure and others are starting to map their products/services to frameworks and having that checked or validated by an independent 3rd party.

If you are pursuing the GTIA Cybersecurity Trustmark, you will want to tune in. Matt Lee of Pax8 and I discuss the taxonomy and prompts that drive success in breaking down safeguards into actionable and obtainable tasks.

In recent weeks, we have seen the drama surrounding TicTok, Red Note, DeepSeek, and many other technologies that, in many cases, are used without any regard for the repercussions of using them for good or bad. I sit down with Charles Love of ShowTech Solutions to talk about where we are today after hearing his projections for 2025... is it too soon to check in? Then we suddenly found ourselves talking about the challenges of how AI, custom applications and perhaps what was once called shadow IT.

If you have ever worked with Construction Management, Manufacturing, Healthcare, and others where the technology that is in place is no longer supported. How do you help them move forward and when is it appropriate to continue to use legacy technology? Join me as I sit with Jeff Borello of Andromeda Technology Solutions to chat about successful approaches and knowing, in some cases, when to walk away.

Whether you travel domestically or internationally, there are things you can do to protect yourself. VPNs, Public Wi-Fi, and other considerations as you travel for work or life are some of the topics I discuss with my friend Clay Johnson. You might find that this episode is worth sharing with clients, friends, and family as we tackle security at a personal level.

So many words in the English language have more than one meaning. Some words are pronounced the same but are spelled differently. All of these are challenges in their own right, but what happens when you talk to someone who doesn't speak English as a first language? Now, take those challenges and apply them to cybersecurity. I sit down with Paul Croker of 18bit IT to talk about global cybersecurity threats and how the approach to addressing those threats might change based on which part of the world you are in.

Will 2025 be the year of natural selection for MSPs? I sit down with Matt Lee of Pax8 to chat about the cybersecurity picture for 2025 and it comes down to those that choose to make changes in their company to mature their cybersecurity posture and those that do not... Those that do not are the MSPs that use excuses like, I'm to small, We don't have time, Our clients won't pay, etc. Stay until the end to catch some of the foreshadowing of future fireside chats in 2025.

Actual compliance challenges in 2025 are heating up with clients now asking for evidence and proof on how their MSP is helping them meet certain safeguards for regulatory requirements and insurance. Join Josh Hohbein of CentrexIT and I as we discuss the opportunities and challenges surrounding compliance and roles and responsibilities pertaining to the role an MSP plays in helping their clients and themselves comply with frameworks and safeguards.

I had the opportunity to sit down with Jeff McCullough and Brad Reinboldt of NetAlly to find out what is new. Having spent many years with my trusty Link Sprinter, I was keen to hear what evolutions of products and services they might offer to help MSPs and MSSPs in troubleshooting networks, scanning for vulnerabilities, mapping to common frameworks, and documenting and tracking their findings are part of the new reality. I truly enjoyed the discussion around what it is that NetAlly does today and how far they have come over their 30-year journey.

Last week, we discussed the highs and lows of 2024. This week, we will examine what we expect or predict to see in 2025 and how it might impact us. Thanks again to Joshua Smith of Reliaquest and Charles Love of ShowTech Solutions for joining me and discussing the future and what is in store.