Blanchard LeaderChat

Judd Hoekstra, coauthor of Who Killed Change, explains why up to 70 percent of change efforts fail. Research indicates there are several predictive reasons why change fails, and Hoekstra explains how to navigate through the process successfully. He also describes three of the five stages of concern that people experience during a change initiative.

“If leaders know that showing gratitude and appreciating the work of their employees is important, why aren’t they doing it consistently?” asks Adrian Gostick, organizational culture expert and cofounder of The Culture Works. In this episode, hear Gostick talk about research his company conducted with more than one million employees that confirms the strong relationship between employee recognition and employee engagement. He explores the myths that are holding people back in his latest book, Leading with Gratitude, coauthored with Chester Elton.

Hear motivation expert Susan Fowler describe the three basic needs that are essential to optimal motivation: choice, connection, and competence. She explains we all need to create these three needs in our lives in order to thrive. Creating the basic need of choice can be as simple as recognizing that we have a choice. Have you ever wished you didn’t have to go to work in the morning? That is a choice point. When that happens, ask yourself what would happen if you didn’t go to work—what would you lose? Then ask yourself what you would learn and contribute if you did go to work. Thinking about those things will help you plan and understand that you do have a choice. Fowler recommends that at the end of each day we ask ourselves which choices made us happy and which ones didn’t. This simple process makes us more aware that we do have choices, and it helps us look at consequences to ensure we make better decisions in the future. The need of connection is tied closely to values. If you say family is your number one value but you spend 80 hours a week working and missing family events, or if you say health is a value but you don’t eat right or exercise, you might need to take a closer look at your values. The choices we make are true indicators of our values—so if we don’t know what your values are, we’ll have trouble creating connection in our lives. Defining our values is the first step toward creating connection. The third basic need is competence. This isn’t necessarily about mastery; it’s about learning and growing every day. Everyone wants to feel effective at managing professional and personal activities, but mastery doesn’t happen overnight. Developing competence is about making progress. The most important takeaway is that we can control the quality of our lives by controlling the quality of our motivation through the creation of choice, connection, and competence. For more about Susan Fowler, go to www.susanfowler.com.

A finite game has known players, fixed rules, and a clear end point, like baseball. But with infinite games such as business or politics, the players come and go, the rules are changeable, and there is no defined end point. There are no winners or losers in an infinite game—there is only ahead or behind.

In this episode, Craig Weber explains how strong communication skills can build healthy work environments and increase leadership effectiveness. “The first step is awareness. People need to be aware of how they react to others during conversations,” explains Weber. Once people have this awareness, they can be more thoughtful about their responses and help conversations move along in a positive way. The second step is to embrace a new way of thinking. Many people let their ego get in the way during conversations when they want to prove they are right. That isn’t helpful. The purpose of a conversation is to get a clear understanding of an issue with the goal of working together to make good decisions and move forward. To do that, you must develop a mindset of learning. The third step is learning the skills of candor and curiosity. Candor involves being able to state your opinion clearly and explain the thinking behind it. Curiosity is about testing your opinions or theories with others to learn about blind spots or inaccuracies in your thought process. It also involves the ability to inquire and gain clarity about comments or opinions from others. Weber suggests creating a personal plan to work on specific areas of your communication skills. Be aware of your behaviors, approach every conversation with a learning mindset, and then practice the skills of candor and curiosity. Weber wants everyone to realize they have the power to make a difference both at work and at home by simply improving their communication skills.  For more information about Craig Weber, go to https://www.weberconsultinggroup.net/conversational-capacity.

Jennifer Brown says most of us are not aware of the variety of forms bias can take. The most important thing is to start having discussions about diversity and unconscious bias so every leader can begin their journey toward becoming an inclusive leader.

Marcus Buckingham, author of 'Nine Lies About Work,' shares insights on debunking common assumptions in the workplace. He challenges ideas such as people caring which company they work for, the best plan winning, and the need for feedback. He emphasizes the importance of embracing individual uniqueness and finding love in work rather than seeking work-life balance.

“I’ve been in the business of leadership development for 30 years, and it became increasingly evident to me that love is the foundation of great leadership,” says Steve Farber. He isn’t talking a touchy-feely notion of love, but the competitive advantage you can have when you love what you do in the service of people who love what you do. This book is about dispelling the myth that love and business are mutually exclusive. Farber isn’t talking about love as a sentiment, but as a discipline: love of the cause, values, people, customers, products, and services.  

In this exciting episode, you’ll hear how aviation pioneer Carey D. Lohrenz learned what Fearless Leadership means in two of the most demanding and extreme environments imaginable: the cockpit of an F-14 and the flight deck of an aircraft carrier. Through her experiences, Lohrenz identified a fundamental truth: high performing teams require fearless leaders. “Fearless leadership isn’t about not feeling fear. It’s having the ability to feel uncomfortable and to move through it and show up to be the best you can be,” explains Lohrenz. Hear her describe the fundamentals of Fearless Leadership: Courage: If you cultivate courage in yourself, you’ll have what it takes to see limitless possibilities for yourself as a leader. Tenacity: Embracing the persistence it takes to keep going after a goal—even when it becomes difficult or risky—and continuing to take action. Integrity: Do the right thing, be honest, be trustworthy, and lead by example. Lohrenz also describes how to put Fearless Leadership into action by first setting a clear vision, then being the catalyst for moving your team toward that vision by creating the culture to support it. She also illustrates the importance of being resilient as a leader and describes the seven steps you can take to become more resilient: Reject victimhood Embrace change Focus on what matters Find a wingman Know what you can control Learn from adversity Take action “Above all, Fearless Leadership is the difference between having the life, team, culture, and organization that you want, and settling,” says Lohrenz. So risk more, worry less, and take action—because bold, fearless action drives success. For more information about Carey Lohrenz, visit www.careylohrenz.com

In this episode, you’ll hear Jim Clifton describe the findings from Gallup’s largest study on the future of work from his new book, It’s the Manager. “We found that engagement—not satisfaction, but engagement, where people are developing and contributing to something bigger than themselves—is extremely low. In the United States, about 30 percent of employees are engaged at work. And if you look worldwide, that number drops to 15 percent,” says Clifton. “This tells us that in the world of management, something isn’t working. The numbers are depressing—but the possibilities are inspiring.” After studying 300,000 teams across 160 countries, Gallup found that one thing makes the difference between high performing teams and failing teams: the manager. While the world’s workplaces have been going through extraordinary change, the practice of management has been stuck in time for more than 30 years. Hear Clifton describe a few of the 52 discoveries from his book, including the importance of creating the kind of culture that supports employee development and the need for managers to stop being a boss and start being a coach. The new, younger workforce wants their work to have deep mission and purpose—and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently, and develop their strengths. “Just imagine if we improved engagement from 15 percent to 50 percent. We would see meaningful growth like never before.” About Jim Clifton For more information about Jim Clifton, visit www.gallup.com.