Unifying the business communication stack from contact center to sales team to business collaboration is Dialpad’s focus. In this episode of the Tech Disruptors podcast, Craig Walker, founder and CEO, speaks about the company’s AI solutions across unified communication as a service, contact centers and conferencing. Walker sits down with Bloomberg Intelligence analyst Niraj Patel and dives into software-spending trends, Dialpad’s customer focus and how the company is position itself in a crowded landscape. Tune in to hear about AI disruption, Dialpad’s large language model that’s built on over 6 billion minutes of long-form conversation, and more.

Mass-scale storage may be ripe for disruption as NAND flash memory plays a bigger role within cloud and corporate IT environments, taking share from more energy-intensive hard disk-based storage arrays. In this episode of Bloomberg Intelligence’s Tech Disruptors podcast, Pure Storage CEO Charlie Giancarlo sits with BI analyst Woo Jin Ho on the company’s 15-year anniversary to discuss why its technology, software and total cost of ownership can lead to an all-flash storage environment within five years, while it aims to tame the data tsunami to support corporate AI adoption.

The highly distributed, dispersed and dynamic nature of enterprise data fuels demand for robust data-query engines for analytics and to drive intelligence. In this episode of the Tech Disruptors podcast, Starburst CEO Justin Borgman joins Sunil Rajgopal, senior software analyst at Bloomberg Intelligence, to discuss the shifting landscape for these products. They examine the future of data solutions, the evolving competitive landscape and developers’ embrace of open-table formats like Apache Iceberg, with Borgman saying this was “the summer of Iceberg.” The two also talk about Starburst’s product journey, competition with Dremio and Snowflake, and corporate IT-spending momentum.

Managing identity access to enterprise data for employees, contractors and now non-human users, which will likely include AI agents, may continue to grow in importance, even as the debate on point products vs. platforms persists. In this episode of the Tech Disruptors podcast, SailPoint CEO Mark McClain joins host and Bloomberg Intelligence senior analyst Mandeep Singh to weigh in on the breadth and depth of identity with cybersecurity. 

Revenue orchestration is emerging as a new software category aimed at guiding best practices in sales to drive repeatable outcomes. In this episode of Bloomberg Intelligence’s Tech Disruptors podcast, Salesloft’s CEO David Obrand joins Niraj Patel, BI senior software analyst, to discuss the rapidly evolving sales-software stack across organizations, Salesloft’s competitive position and how chief technology officers are managing the “great growth squeeze.”

Automating finance, which spans accounts payable and receivable, payments, spending management and planning for small and medium businesses, remains BILL’s North Star. Rene Lacerte, CEO and founder, spoke about his passion to help SMBs and how BILL lets customers break away from manual processes. In this episode of the Tech Disruptors podcast, Rene sat down with Bloomberg Intelligence analyst Niraj Patel earlier this month to speak about software spending sentiment, the network effect of BILL’s 7-million-plus members, transaction sales’ pull on revenue retention, the convergence of software and payments, AI’s impact and more.

Industry-specific cloud products as Salesforce’s fastest-growing business are seeing steady adoption as customers look for out-of-the-box software solutions and to reduce the total cost of ownership. “I don’t think any company can afford too much customization, so I believe they’re all looking for something that’s fast and purpose-built,” Jeff Amann, executive vice president and general manager of Salesforce Industries, tells Bloomberg Intelligence. In this episode of BI’s Tech Disruptors podcast, Amann sits down with BI senior technology analyst Anurag Rana to discuss how Salesforce is tailoring its products to better fit industry use cases, striving for continued growth regardless of economic conditions. Amann also shares examples in various sectors, and previews some of the 100 AI use cases unveiled at Dreamforce.

Data architecture is core to building robust enterprise applications, and as enterprises focus on harnessing unstructured data, new non-relational database solutions have seen increased adoption. In this episode of the Tech Disruptors podcast, Sahir Azam, chief product officer at MongoDB, joins Sunil Rajgopal, senior software analyst at Bloomberg Intelligence, to discuss the data-technology landscape, AI-driven refactoring and rewriting of legacy applications and broadening deployment of vector search across the corporate technology stack. The two also talk about MongoDB’s product evolution; competition with Snowflake, Databricks and Oracle; its addressable market; and shifting IT budgets.

“One of the most important elements of copilots going forward is going to be the context you make available to it. Everybody wants a copilot to understand them,” says Microsoft Corporate Vice President of Business and Industry Copilot, Charles Lamanna. Speaking with Anurag Rana, Bloomberg Intelligence’s senior technology analyst, in this Tech Disruptors podcast episode, Lamanna highlights the fundamental construction of copilots, the different models they use, how customers can fine-tune them further in Copilot Studio and how this progresses the company to the vision of a fully autonomous CRM software. The two also discuss automation in the context of the Power Platform and what these technological advancements mean for the future of the software industry.

The reason to bring AI or any other such technology into a company is to drive business outcomes, and Uniphore has delivered these outcomes by packaging AI solutions as software-as-a-service, CEO Umesh Sachdev tells Bloomberg Intelligence. In this episode of the Tech Disruptors podcast, Sachdev joins BI senior technology analyst Mandeep Singh to discuss the AI opportunity with conversational interfaces in large enterprises. They examine contact centers, video conferencing to CRM systems, the growing use cases for customizing and deploying large language models with an application layer.