I Fired My Boss - A Franchise Podcast

In this bonus “fireside chat” episode, Voda Cleaning & Restoration founder and CEO Dan Claps pulls back the curtain on the realities of franchise ownership—and why “franchising takes out the guesswork, not the work.” Dan walks listeners through what you’re actually buying when you buy a franchise: the systems, the brand, and most importantly, the people and culture behind it. He shares how to evaluate a franchisor’s leadership team, what to look for in a discovery process, and the five core questions every serious buyer needs answered—how you’ll get customers, how you’ll get employees, what makes the brand stand out, what the numbers look like, and what the day-to-day life of an owner really is.Dan is joined by key members of the Voda team, including Chief Development Officer Steve Miller and CMO Christian Betancourt,, who break down how to read the FDD (especially Item 7 and Item 19), why validation calls with franchisees matter, and what “good support” should look like after you sign. The conversation goes deep on operations, onboarding, training, tech, and marketing infrastructure—down to dashboards, CRMs, call centers, and ROI tracking—plus Dan’s simple framework for growth (the only four ways to generate leads and the only four ways to grow a business). They also field live questions about what differentiates Voda, the dual cleaning + restoration model, and how the brand keeps franchise owners connected through cohort-style onboarding, Microsoft Teams community, weekly huddles, advisory councils, and conferences, ending with a candid reminder: not everyone is cut out for franchising, and that’s okay.

In this episode of the I Fired My Boss podcast, host Dan Claps sits down with Mike Hagan, the very first franchise owner in the Voda Restoration system and the original believer in the brand. Mike shares his journey from a successful but unfulfilling career in financial sales to becoming a business owner and top performer in the Voda network. He dives into the due diligence process he went through before committing to the brand, what attracted him to Voda over other restoration franchises, and how the hands-on support from Dan and the HQ team gave him the confidence to take the leap. Mike also reflects on the early days of running his franchise while still holding a W-2 job and the importance of surrounding yourself with driven people who share a common mission.The conversation touches on everything from the growth of the Voda system—now over 100 franchisees strong—to Mike’s plans for scaling his business into reconstruction and hiring a business development manager. He talks candidly about the highs and challenges of ownership, including the freedom he never imagined and the admin work that caught him off guard. Mike also shares insights on what sets Voda apart in the restoration industry, the power of networking, and how having a husband-and-wife team (with his wife Trish managing the cleaning side) gives them a strategic advantage. Whether you're considering franchise ownership or already on the path, this episode is packed with practical takeaways and real-world perspective from someone who's walked the road and fired his boss for good.

In this special crossover episode, I Fired My Boss introduces a brand-new show from the Voda Cleaning & Restoration team: The Voda Download. Hosted by Jesalyn Johnson, this debut episode dives deep into one of Voda’s most cherished traditions — the annual Voda Toy Drive. Jesalyn sits down with Voda founders Dragon and Arlene, who share how their humble beginnings, personal experiences, and faith-driven leadership sparked a movement of generosity that now stretches across Voda’s growing network of franchises.Listeners will hear touching stories from the early days of the toy drive, including moments that shaped the founders' passion for giving, and how simple gifts — even a bottle of shampoo — have brought joy to children who’ve never received a Christmas present before. This episode is not only a beautiful reflection on the spirit of giving, but also an invitation to Voda owners, leaders, and entrepreneurs everywhere: your business can be a vehicle for impact. Don’t miss this heartfelt conversation that perfectly captures the culture of Voda and the deeper meaning behind building a purpose-driven brand.

In this episode of the I Fired My Boss podcast, recorded live at the inaugural Voda franchise conference, host Dan Claps sits down for a candid one-on-one with Thomas Wray, a top-performing Voda Cleaning & Restoration franchise owner based in Houston. Thomas shares his unconventional journey from investment banking and energy trading in New York City to full-time entrepreneurship in the home services space. He discusses how his partnership with his brother-in-law Holston—and their shared obsession with customer service—helped launch a high-growth business that's already making a major impact in their community. With no prior experience in restoration, Thomas explains how he leveraged his corporate background, followed the franchise system, and went all in to create real momentum.Throughout the conversation, Thomas unpacks the mindset shift required to leave a high-paying job and fully commit to building a service business from the ground up. He highlights the difference between passive ownership and leadership driven by purpose, and shares the importance of community, culture, and constant iteration. From serving hurricane victims to empowering his team with trust and incentives, Thomas gives a raw and inspiring look at what it really takes to scale a mission-driven business in restoration. Whether you’re a corporate escapee or considering your first franchise, this episode is packed with hard-won insights and real-world strategy.

In this special conference episode of the I Fired My Boss podcast, host Dan Claps sits down with three powerhouse women making waves in the home services industry: Nina Hunter and Erica Boutelle, both multi-unit franchise owners with Voda Cleaning & Restoration, and Shannon Hauser, Voda’s Franchise Coaching Manager. Recorded live in Madison, Wisconsin during the company’s annual franchisee conference, the conversation highlights how each woman found her way into business ownership—often after career shakeups or personal pivots—and why they chose franchising as a path to freedom and fulfillment. From launching in the wake of Hurricane Idalia to redefining leadership in the field, Nina and Erica open up about what it means to build trust, community, and confidence as women in a traditionally male-dominated space.The episode also explores the nuanced challenges female entrepreneurs face—from overcoming assumptions in the field to managing work-life integration and building strong team cultures from day one. Shannon adds perspective from the coaching side, while all three women share how they lead with empathy, purpose, and hands-on commitment. Their stories reflect not only resilience and resourcefulness but also a growing movement of women reshaping the future of franchising and restoration. Whether you're in the industry or just dreaming of your next chapter, this conversation is full of honest insights and powerful motivation.

In this special on-location episode of the I Fired My Boss podcast, host Dan Claps sits down with Voda Cleaning and Restoration franchise owners Sean Gilmore and Keith Nash live from Madison, Wisconsin during the inaugural Voda franchise owner conference. Sean, based in the Carolinas, and Keith, operating in Chattanooga, reflect on their unique journeys into franchising—both driven by a desire to escape the limitations of corporate life and build meaningful, impactful businesses. Keith shares a powerful story about a life-changing moment helping a veteran during an emergency cleanup, which affirmed his purpose in the restoration industry. Meanwhile, Sean opens up about the grind of the early days and his long-term vision of building an empire to leave a legacy for his nieces.Together, the three dive into the realities of entrepreneurship—navigating mental and financial lows, creating intentional company culture, and finding harmony between personal and professional life. Dan shares his own transformative moments, including the emotional weight of stewarding a growing franchise brand and staying mentally strong under pressure. This episode is a raw, real, and inspiring look into what it means to go all in—not just financially, but emotionally and mentally—on a business that serves both community and purpose.

In this solo episode of the I Fired My Boss podcast, host Dan Claps dives deep into the topic of company culture—a subject he believes is at the heart of building successful businesses. Fresh off his birthday weekend and just before heading to Wisconsin for the first-ever Voda 1 annual conference, Dan reflects on why culture is so central to his excitement for the event. He shares practical, real-world strategies that he implements at Franchise Playbook and Voda to create a thriving work environment, including promoting psychological safety, fostering healthy debate, and ensuring team members—especially junior ones—are empowered to speak up first in meetings.Dan breaks down the five core responsibilities of a CEO when it comes to building culture: casting a vision, securing buy-in, providing resources, celebrating wins, and holding people accountable. He also emphasizes the value of feedback—calling it a gift—and shares how being "caringly candid" helps cultivate trust and performance across teams. From solving everyday inefficiencies to helping teammates build toward their long-term personal and professional goals, this episode is a masterclass in intentional leadership and the power of putting people first.

In this episode of the I Fired My Boss podcast, host Dan Claps dives into the transformative lessons he’s picked up from a handful of impactful business books. Dan shares insights from titles like Grinding It Out by Ray Kroc, The Outsiders, How to Make a Few Billion Dollars by Brad Jacobs, and That Will Never Work by Netflix co-founder Marc Randolph. The episode zeroes in on the Netflix story, particularly Randolph's revelation that true company culture isn’t about perks like hot tubs and ping-pong tables—but about giving brilliant, creative people the autonomy to solve meaningful problems. Dan connects this idea to his own leadership journey in franchising, emphasizing the importance of crafting a culture of trust, autonomy, and alignment around a common mission.Dan also reflects on broader lessons for entrepreneurs, including the importance of starting before you feel completely ready. Drawing parallels between Netflix’s foresight in pivoting from DVDs to streaming and his own path into water restoration franchising, Dan underscores how being in the business gives you clarity you can’t get from the outside. He encourages listeners not to overanalyze potential future challenges but to dive in, learn, and adapt. Whether you're considering launching a business or are already deep in the game, this episode offers a grounded yet inspiring perspective on leadership, culture-building, and the value of action over hesitation.

In this episode of the I Fired My Boss podcast, host Dan Claps dives into the transformative lessons he’s picked up from a handful of impactful business books. Dan shares insights from titles like Grinding It Out by Ray Kroc, The Outsiders, How to Make a Few Billion Dollars by Brad Jacobs, and That Will Never Work by Netflix co-founder Marc Randolph. The episode zeroes in on the Netflix story, particularly Randolph's revelation that true company culture isn’t about perks like hot tubs and ping-pong tables—but about giving brilliant, creative people the autonomy to solve meaningful problems. Dan connects this idea to his own leadership journey in franchising, emphasizing the importance of crafting a culture of trust, autonomy, and alignment around a common mission.Dan also reflects on broader lessons for entrepreneurs, including the importance of starting before you feel completely ready. Drawing parallels between Netflix’s foresight in pivoting from DVDs to streaming and his own path into water restoration franchising, Dan underscores how being in the business gives you clarity you can’t get from the outside. He encourages listeners not to overanalyze potential future challenges but to dive in, learn, and adapt. Whether you're considering launching a business or are already deep in the game, this episode offers a grounded yet inspiring perspective on leadership, culture-building, and the value of action over hesitation.

In this episode of I Fired My Boss, host Dan Claps dives deep into the concept of becoming the Mayor of the Town—a powerful strategy for building a thriving local business, especially in the home services industry. Dan shares how local business owners can establish trust, build strong relationships, and create lasting brand awareness in their communities by being highly visible, involved, and service-oriented. Drawing from his own experiences, he highlights the importance of networking through organizations like BNI (Business Networking International), leveraging community events, and relentlessly promoting your business through strategic branding and partnerships.Dan also emphasizes the long game of entrepreneurship, reminding listeners that true success doesn’t come overnight—it requires consistency, persistence, and an unwavering commitment to growth. He shares personal stories from his early days in business, the challenges he faced when launching Voda Cleaning & Restoration, and the lessons he learned about resilience and adaptability. Whether you're a new entrepreneur or a seasoned business owner, this episode is packed with actionable insights on how to build strong local connections, generate referrals, and ultimately, dominate your market by becoming a trusted leader in your community.