I Fired My Boss - A Franchise Podcast cover image

I Fired My Boss - A Franchise Podcast

Latest episodes

undefined
Nov 13, 2024 • 39min

Slow Growth, Big Rewards: The Key to Responsible Franchising - Dan Claps, Christian Dadulak

In this episode of the I Fired My Boss podcast, Dan and Christian sit down with Joe Matthews, founder of Franchise Performance Group, to dive deep into the journey of building a successful franchise business. Joe shares his insights on creating long-term value in franchising, emphasizing the importance of a patient, strategic approach over a quick win. Reflecting on Warren Buffett’s advice that the best holding period is “forever,” Joe explains why he believes in taking a five- to six-year view for sustainable success, even when faster growth might seem tempting. He shares candid thoughts on the challenges and rewards of committing to this long-term vision and how it ultimately leads to greater fulfillment and financial gain.Joe also provides practical advice for aspiring franchise owners and those looking to make the leap into entrepreneurship. He discusses his book, The Ultimate Guide to Responsible Franchise, which serves as a resource for anyone interested in franchising done right. Listeners can learn more about Joe and his work by visiting Franchise Performance Group’s website. If you've been inspired to take control of your career and maybe even fire your boss, Dan and Christian invite you to visit ifiredmybosspodcast.com for a free consultation. Don’t forget to subscribe, leave a review, and share this episode with anyone who might be ready to take the plunge into entrepreneurship.
undefined
Aug 21, 2024 • 22min

Franchise Marketing: Bridging Tradition and Innovation - Dan Claps, Christian Dadulak

n this episode of the "I Fired My Boss" podcast, Dan Claps sits down with Lexi Weiss, the marketing coordinator for Voda Cleaning & Restoration, at their corporate training and Discovery Day in Wisconsin. Lexi, who hails from a third-generation franchising family, shares her journey from initially pursuing psychology in college to finding her niche in marketing within the franchising world. She discusses how her family's deep roots in franchising, including her father's transition from corporate America to franchise consulting, naturally led her to a career in the industry. Despite being relatively new to the professional world, Lexi has quickly become a crucial part of Voda's marketing team, offering hands-on support to franchisees and playing a pivotal role in their success.Throughout the conversation, Dan and Lexi dive into the challenges and opportunities that come with working in a high-growth franchise. Lexi candidly talks about how her young age can sometimes be perceived as a challenge, but also highlights how it serves as a strength in her role, particularly in adapting to new marketing technologies and social media platforms. They explore the innovative strategies Voda employs to support franchisees, such as the introduction of marketing boot camps and advanced automation tools. Lexi's passion for continuous improvement and her dedication to ensuring franchisees have all the tools they need to succeed shine through, making this episode a must-listen for anyone interested in the inner workings of franchise marketing and support.
undefined
Jun 12, 2024 • 1h 29min

The Ultimate Crossover: Franchise and Home Service Synergy - Dan Claps, Christian Dadulak

In a special crossover episode, Dan Claps of the "I Fired My Boss" podcast and Tommy Mello of the "Home Service Expert" podcast come together for a dynamic conversation about entrepreneurship, franchising, and personal growth. The episode takes place in Tommy's studio, where both hosts discuss their journeys and share insights from their experiences. Dan talks about his early start in business, selling everything from lemonade to bourbon, and how he transitioned into franchising. He emphasizes the importance of building a business that can operate independently of the owner, a lesson he learned the hard way with his first venture.Tommy, on the other hand, delves into the nuances of the home services industry, sharing his approach to lead generation and customer service. He stresses the value of having strong systems and processes in place, a concept he’s passionate about, drawing inspiration from Michael Gerber's "The E-Myth." The episode is a rich blend of personal anecdotes and professional advice, highlighting the challenges and rewards of running a business and the importance of giving back to the community. Listeners will find a treasure trove of actionable insights whether they are aspiring entrepreneurs or seasoned business owners.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
May 23, 2024 • 24min

Transforming Franchise Systems Through Feedback - Dan Claps, Christian Dadulak

In this solo episode of the "I Fired My Boss" podcast, co-host Dan Claps dives deep into the intricacies of creating a franchise owner-centric culture as a franchisor, drawing from his experiences at Voda Cleaning and Restoration. Dan emphasizes the importance of active listening and responsiveness to franchise owners, likening them to customers whose feedback is invaluable for continuous improvement. He shares practical strategies such as weekly town hall meetings and a culture of being "quick to conflict," ensuring issues are addressed promptly and constructively. Dan also highlights the significance of trust and candor within the leadership team, fostering a supportive environment where honest feedback is encouraged and utilized for growth.The episode also recounts the challenging early days of Voda's franchise journey, where perseverance and relentless customer feedback were key to overcoming initial hurdles. Dan candidly shares how despite early setbacks, including financial strain and personal challenges, Voda's commitment to listening to potential franchisees' feedback led to eventual success. By continuously adapting and improving their systems based on franchise owner insights, Voda achieved significant growth, awarding 100 territories across the U.S. within a year. Dan underscores the lesson that a business's success hinges on an unwavering focus on customer feedback and a willingness to evolve, making this episode a must-listen for aspiring entrepreneurs and franchisors.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
Apr 24, 2024 • 46min

Buying In: A Franchisee's Journey - Dan Claps, Christian Dadulak

In this insightful episode of the "I Fired My Boss" podcast, hosts Dan Claps and Christian Dadulak sit down with Travis Paeth, a Texas-based franchise owner of Voda Cleaning and Restoration. Travis shares his intriguing journey from dreaming of becoming a professional hockey player to venturing into the logistics industry, eventually leading him towards entrepreneurship influenced by his parents' successful business endeavors. His story offers listeners a profound look at career transitions, the importance of adaptability, and the impact of family legacy on career choices.The discussion delves deeper into the mechanics of running a franchise, particularly in the restoration industry. Travis opens up about the challenges and exhilarations of managing a Voda franchise alongside his existing logistics business, highlighting the intricate balance of time management and the critical role of customer service in business success. The episode is packed with valuable advice for aspiring entrepreneurs and franchisees, emphasizing the importance of team building, customer engagement, and the strategic use of resources to foster business growth and sustainability.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
Apr 20, 2024 • 30min

Beyond the Glee Stage: The Realities of Franchise Ownership - Dan Claps, Christian Dadulak

In this enriching episode of the "I Fired My Boss" podcast, co-host Dan Claps sits down with Jesalyn Johnson, an enthusiastic onboarding specialist from Voda, currently based in Madison, Wisconsin. Jesalyn shares her intriguing journey from a longstanding career in fitness and nutrition coaching into the franchising world, sparked by a serendipitous job posting on Indeed. Her transition highlights a pursuit for new challenges and growth, emphasizing her natural people skills which she adeptly applies in her current role. Jesalyn's candid recount of the switch to Voda, facilitated by a chance yet pivotal conversation with her now colleague Zach, paints a vivid picture of career evolution driven by personal aspirations for innovation and partnership in a growing business.The conversation dives deep into the emotional landscape of new franchise owners, whom Jesalyn helps navigate from initial excitement to handling operational realities through Voda's structured onboarding process. Dan and Jesalyn discuss the typical psychological stages that franchisees experience, mirroring the highs and lows of entrepreneurship. This episode not only provides insights into the franchise operation dynamics but also explores the broader implications of making a career shift, the value of genuine communication, and the profound impact of supportive corporate cultures. Jesalyn's story is a compelling narrative of personal and professional transformation, offering valuable lessons and inspiration for listeners contemplating significant career moves or investments in franchising.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
Apr 11, 2024 • 28min

Franchise Fundamentals: Assembling Your Dream Team - Dan Claps, Christian Dadulak

In this insightful solo episode of the "I Fired My Boss" podcast, co-host Christian Dadulak dives deep into the pivotal role of franchise professionals during the franchise ownership journey. As a franchise advisor himself, Christian emphasizes the importance of assembling a skilled acquisition team to ensure prospective franchisees are well-prepared for every aspect of their venture. He outlines the key members of this team, including a franchise advisor, funding professionals, franchise attorneys, and franchise-specific CPAs, detailing how each plays a critical part in navigating the complex process of acquiring and operating a franchise successfully.Christian passionately argues against the notion of a "franchise buffet" approach, advocating instead for a comprehensive support system that guides potential franchisees beyond just selecting a franchise. He shares personal insights on the nuanced differences between franchise advisors, brokers, and consultants, stressing the value of a true advisor who coaches, challenges, and connects clients with essential resources. Through examples and explanations, Christian covers the spectrum of considerations for prospective franchisees, from funding strategies and legal considerations to understanding the finer details of franchise agreements. This episode is a must-listen for anyone considering franchise ownership, offering a treasure trove of knowledge and expertise to help listeners navigate their franchise exploration with confidence and clarity.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
Mar 28, 2024 • 32min

From Data to Dollars: AI’s Impact on Franchise Sales - Dan Claps, Christian Dadulak

In this insightful episode of the "I Fired My Boss" podcast, co-hosts Dan Claps and Christian Dadulak dive into the intriguing world of AI technology and its revolutionary impact on sales and operations in the franchising industry. Broadcasting live from a franchise conference, Dan shares his experience of utilizing AI tools for sales enablement, emphasizing the importance of recording and coaching every aspect of the business to drive improvement and achieve perfection. Highlighting real-world examples, including his own practice of speech pace and engagement analysis, Dan reveals how AI has become an indispensable part of refining sales strategies and boosting performance across franchise operations.The conversation then shifts towards the practical implementation of AI in fostering a culture of growth and continuous improvement among franchise owners and their teams. Christian and Dan explore the delicate balance of leveraging AI as a coaching tool without stepping into the realm of micromanagement, stressing the significance of constructive feedback and the role of AI in uncovering actionable insights for better business outcomes. They also discuss the broader implications of AI in the franchise industry, from operational efficiencies to competitive advantages, emphasizing that embracing AI is not just an option but a necessity for staying relevant and successful in the rapidly evolving business landscape.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
Mar 13, 2024 • 48min

The Entrepreneurial Itch: Finding Your Franchise Fit - Dan Claps, Christian Dadulak

In this episode of "I Fired My Boss," hosts Dan Claps and Christian Dadulak dive deep into the entrepreneurial journey of Barrett, a recent franchise partner with Voda. Barrett shares his extensive background, beginning with his early hustle selling faux Ed Hardy sunglasses in high school, his service in the US Navy, a notable career progression at Amazon, and finally his leap into franchise ownership with Voda Cleaning & Restoration in Nashville. Barrett’s story is a testament to the relentless pursuit of entrepreneurial aspirations, navigating corporate success, personal challenges, and the itch to start something of his own. His choice of Voda, influenced significantly by the brand's ethos and the pivotal role of his supportive family, highlights the crucial decision-making moments in the life of an entrepreneur.As the conversation unfolds, Barrett, Dan, and Christian explore the intricate process of choosing the right franchise, debunking the fears associated with entering seemingly saturated markets like restoration and cleaning services. Barrett’s insightful reflections on customer service experiences and the importance of communication and empathy in business set the stage for discussing Voda's distinctive approach to franchise support, training, and leadership. The episode not only sheds light on the critical aspects of franchise selection and the power of a supportive network but also delves into practical strategies for business growth, lead generation, and the value of investing in sales and marketing support. Barrett’s story, enriched with advice for prospective franchisees, encapsulates the essence of the entrepreneurial spirit and the transformative journey of "firing your boss" to embrace the challenges and rewards of franchise ownership.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us
undefined
Mar 6, 2024 • 17min

Restoration Rethought: A New Model for Industry Success - Dan Claps, Christian Dadulak

In this intriguing episode of the "I Fired My Boss" podcast, co-host Dan Claps is thrilled to introduce a very special guest, Arthur Sturgis, the VP of Operations within the Voda organization. Sturgis, a significant figure and leader within the restoration industry, shares his unexpected journey into the world of restoration, transitioning from a career in the insurance and financial industry to leading business development for West Coast franchises at ServiceMaster, then moving on to various significant roles before joining Voda. Throughout the conversation, Sturgis emphasizes the importance of franchise support in scaling restoration businesses and how Voda's approach to treating franchise owners as partners, coupled with an emphasis on investing in people, sets the foundation for Voda's innovative and creative approach to the restoration model.The episode delves deeper into the future of the restoration industry, highlighting the shifts towards increased environmental concerns, the role of technology in revolutionizing restoration processes, and the strategic importance of having unified documentation standards for efficiency and effectiveness. Arthur Sturgis and Dan Claps discuss the pivotal role of technology in Voda's operations, particularly how their unique software solution aids in streamlining communication and enhancing operational efficiency. This conversation reveals Voda's ambition to redefine the restoration industry by focusing on innovation, support, and a people-first approach, aiming to grow and scale at an unprecedented rate while maintaining a strong commitment to the success of their franchise partners and the communities they serve.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise advisor with Franchise Sidekick, a leading franchise advisory firm that helps people reduce their risk when buying a franchise. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.This episode is sponsored by our friends over at Silicon SignsIf you or your franchisees need help with interior/exterior signage, look no further! 🙌🏻They’ve done work in all 50 states and have helped incredible franchises like:🥪 Capriotti’s Sandwiches🍗 Wing Zone🍪 Crumbl Cookie🍪 Dirty Dough🍨 Handel’s Ice CreamAnd more ❗️Schedule a call with their team at www.siliconsigns.com or reach out to their CEO Chase at chase@siliconsigns.comThe I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode