
Giant Robots Smashing Into Other Giant Robots
A podcast about the design, development, and business of great software. Each week thoughtbot is joined by the people who build and nurture the products we love.
Latest episodes

Aug 1, 2016 • 57min
204: Disinclined, For Simplicity's Sake
Chris delves into marketing mode for the TDD course, removes more client-side analytics code, and starts redesigning the information architecture on Upcase. On FormKeep, Ben alerts users to site down-time, removes all pay-per-form logic from the codebase, and begins to set up trials sans credit-card.
Upcase
FormKeep
Netflix Culture Deck
Fundamentals of TDD on Upcase
Fundamentals of TDD Blog Post
Pingdom
Sandi Metz on Bike Shed
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Jul 25, 2016 • 46min
203: Worry Beads on Business Chains
Ben receives some insight on customer referrals for FormKeep, applies his pricing philosophy to Hound, and realizes a personal blind-spot when it comes to customer satisfaction. On Upcase, Chris patches an automated follow-up messaging bug leading to enhanced focus on server-side analytics, welcomes Tyson to the team to begin work on trail mapping course content, and soft launches the Fundamentals of TDD trail.
Upcase
FormKeep
Age Motivation extension
The Laila & Brenda Show
.fm wiki
Amplitude
HitTail
Hound
Fundamentals of TDD
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Jul 18, 2016 • 41min
202: A Full 360
Ben rants about bad jokes on twitter, doesn't ship any improved activation features on FormKeep this week, irons out some bugs on FormLinter, and begins an ad campaign. Chris contemplates shifting Upcase's business model, and walks through the impetus driving this decision.
Upcase
FormKeep
John Carmack Twitter
Fan-In
FormLinter
The Weekly Iteration
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Jul 11, 2016 • 49min
201: The Difficulty is in Focusing
Ben encounters a downed FormKeep and enables a monitoring service, completes the un-grandfathering process for accounts on old tiers, and begins work on improving activation flow. Chris sends out a survey to users and discovers a shift in the Upcase demographics.
Upcase
FormKeep
pingdom
FormLinter
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Jul 4, 2016 • 46min
200: Summertime Sadness
Chris digs into the causes for a MRR drop, discovering usage trends with seasonality; and in the process gets a clearer picture of Upcase's user base. Also, he welcome Geoff to the project, and begins a new marketing initiative driven by user testimonials. Ben welcomes Tyson onto team Formkeep to begin redesigning on boarding, and continues FormLinter improvements / marketing.
Upcase
Formkeep
Typeform
Hiten Shah on Giant Robots
ChefSteps
FullStory
FormLinter
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Jun 27, 2016 • 51min
199: Heartening Frustration
This week, we ruminate on the meta-organization of project management. Ben embraces team feedback on FormLinter.com, reaches the end of Formkeep's grandfathered pricing window, and removes sandboxing to streamline plan structures. Chris contemplates Upcase's role as a product within thoughtbot, prepares to welcome on new team members (bye Gabe!), and restructures topic relationships to improve discoverability. Also, the return of Dance Talk!
Upcase
Formkeep
Getting Things Done
Warren Buffett's 2-List System
FormLinter
Ruby on Rails 15 Minute Blog Engine Demo
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Jun 20, 2016 • 45min
198: Nailing Down the Why
On Formkeep, Ben launches FormLinter to increase form accessibility and conversions, and looks forward to additional persons on thoughtbot product work. Chris continues marketing of the Bourbon Smash course, wrestles with metrics and analytics, and improves team logins on Upcase.
Upcase
Formkeep
FormLinter
AccessLint
Traction- Gabriel Weinberg & Justin Mares
inbound.org
Failing on Day One- Chad Pytel
Panopticon
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Jun 13, 2016 • 1h 9min
197: An Engine That Throws Off Money
On Upcase, Chris releases the Bourbon course, restructures how new courses are highlighted, and discusses juggling the various factors that contribute to MRR. Ben takes on-boarding notes from a century old dance school to improve activation on Formkeep.
Upcase
Formkeep
Hardcore History
Bourbon Smash Course on Upcase
Ruby Tapas
Arthur Murray Dance Centers
Bootstrapped CPC Rule of Thumb- Jason Cohen
Dark Age of Camelot
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May 30, 2016 • 50min
196: Anecdotal Driven Development
Ben changes product activation flow, possibly for the worse, launches a new UI, and muses on new customer acquisition for Formkeep. On Upcase, Chris starts to see benefits from the domain transition, and brainstorms on how to un-bottleneck course releases.
Upcase
Formkeep
Thinking, Fast and Slow
Getting Things Done
Planet Money 667: The Experiment Experiment
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May 23, 2016 • 1h 7min
195: The Storm Before the Calm
Ben delays a new feature until an easier implementation can be reached, adds additional event tracking for better site usage feedback, takes a medium to large digression to rant about Javascript, and makes headway on Formkeep's UI refactor. On Upcase, Chris steps back from the content spotlight, takes a hit to traffic from the domain transition, and tests all things email.
Upcase
Formkeep
Amplitude Analytics
Segment Analytics
Bike Shed #58- Rewrite vs refactor episode
Keeping the Front-End Modular with BEM- On Giant Robots Blog
Inline CSS at Khan Academy: Aphrodite
Clearbit
Your Money or Your Life
How to 10x in 15 months- Rob Walling
2012 SaaS Conversions Benchmark
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