The Experience Designers

In this episode, you’ll meet Belinda and Emma from the United Kingdom. We explore the evolution of employee experience and why it’s more than just a fancy new title in the industry. They share interesting insights from their research and applying positive psychology to design thinking methodologies and their work.

In this episode, you'll meet Andrew Marritt. CEO of Organisation View based in Switzerland. We discuss the recent increase in companies capturing employee feedback powered by developments in technology. Importantly, the huge opportunities available to unearth gold hidden inside the vast amount of words shared in those surveys. Going beyond eNPS or 5-star ratings.

In this episode, you'll meet Dana Wasson. An abstract artist, a keynote speaker, standing on the coveted red dot carpet of TEDx and author of 'Talk the walk'. We delve into why employee engagement is at an all-time high and how leadership has been impacted during this COVID era.

2020 has been the greatest stress test for employer brands. The difference between what organisations do and HOW they do it has never been more important during these challenging times. Whether you've been furloughed, chosen to continue working or made redundant. Regardless of the situation. HOW companies have acted during COVID will show the true colours of their employer brand. Fact or fiction. One thing is for sure. People won’t forget.

Just like ASOS for the fashion industry and Just Eat with their digital experience around food delivery. Oodle Car Finance started out with the intention to completely disrupt the car financing industry putting digital and experience at the very heart. Ellie shares her own story and experience of working at Oodle. When during her first interview with the CEO, discussed the book ‘the power of moments’ by chip and dan heath. (well worth a read if you haven’t yet). She receiving a copy in the post that weekend with a hand written note saying how much he enjoyed the meeting and was looking forward to their next one. Nice touch!

In this episode, you’ll meet Eunice, Senior Director, Talent Acquisition at LEGO. Learn about her own experience of joining and working at LEGO. What makes the culture so unique? And how as a global talent acquisition team they deliver best in class candidate experience, whilst protecting one of, if not, THE most loved brands in the world.

Robots and humans working together. What do you think of when reading this? C3PO? Or Alexa telling you your calendar this morning? I had the opportunity to discuss this important topic with Raki Rajani and Stefan Moritz at McKinsey Design. Delving into the evolution of robots, why design will play an important role and ensuring we take full advantage of the opportunities that exist in shaping an exciting future.

The final episode of my 3 part series leading up to the Design Thinking Conference in Amsterdam. In this episode, you'll meet Kalwant Bhopal, a British Professor and diversity expert has focused her research on racism and ethnic minorities in education and academia. Dr. Puleng Makhoalibe is one of 20 women globally selected to participate in the 2019 women leaders of the world program and a recognised leader in creativity and innovation.

In this episode, you’ll meet Lisa Morris, founder of XPLOR based in Charlotte, North Carolina. We discuss the popularisation of design thinking in HR, debunk some of the emerging myths and ensuring we don’t lose the full potential of design thinking in future HR functions around the globe.

A very special episode in partnership with the Design Thinking Conference in Amsterdam. You’ll meet Esther Thole from the Netherlands and Jeanne Liedtka from the U.S. Both are speaking at the conference sharing their different perspectives on the topic of empathy. In this episode, get a glimpse into their backgrounds, work and plans for the conference.