

The Experience Designers
Steve Usher
Your front row seat to the world of experiences | Bi-weekly episodes
Episodes
Mentioned books

Jul 3, 2023 • 1h 2min
Theo Smith - Neurodiversity, Inclusion, and Empowerment
Theo Smith brings a unique lens to the workplace in the form of Neurodiversity. If you’re struggling to understand what this is or how it applies to your business - I promise you, it is relevant and already exists in your business. It’s just a matter of whether you understand it, are asking the right questions or prepared to adapt and evolve to it.
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Jun 20, 2023 • 1h 2min
Josh Hammonds - Decoding communication
When we discuss communication we often end up speaking about strategies for talking to people, how we can convey information and create engagement, but we spend less time understanding how that interaction works and how different people both send and receive messages.Together with Josh Hammonds we try to decode different styles of communication and what that means both to how we talk and to how we listen. And we explore if there is even a “right” way to communicate or if we are all simply… different?
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Jun 6, 2023 • 1h 8min
Jim Tamm - Radical collaboration
Our ability to collaborate and collaborate constructively is one of the key predictors of productivity, innovation and success overall. Working well together is not just a set of skills, it is also a mindset. Together with Jim Tamm we explore what Radical Collaboration means and dive into the capabilities we need in order to take radical responsibility for how our teams and collective environments work… Hint, it has everything to do with looking at yourself in the mirror…
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May 24, 2023 • 59min
Dieter Veldsman - Trends shaping employee experience & HR
Dieter Veldsmen is Chief Scientist - HR and Organizational Development at the Academy to Innovate HR based in the Netherlands means he’s perfectly positioned to share insights on the current trends and challenges. Together, we explore the increasing focus and need for more human-centricity, the shifts with labour unrest, and not being heard, resulting in diminishing trust. Moving away from traditional HR operating models, letting go of the past and embracing a new paradigm and ecosystem operating models.
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May 10, 2023 • 1h 2min
Teresa Clark - Revolutionising wellness at work
In environments aimed towards productivity and reaching goals, wellbeing can easily be perceived as a distraction. When in fact, our wellness sets the tone for our relationships, our creativity and our ability to contribute. Together with Teresa Clark, we explore different lenses of wellbeing, such as trust, feedback and creativity and how we can think and act to enable a deeper sense of wellbeing for ourselves and in our workplaces.
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Apr 24, 2023 • 52min
Sally Winston - The evolution of employee listening
Sally Winston from Qualtrics dives into the dynamic world of employee experience. We explore how employee listening has transformed from annual surveys to continuous insights, empowering organizations to make informed decisions on their time, resources, and budget. We also explore how employee experience evolves as a role and function in shaping the future employee journey. Finally, we share valuable and insightful tips for developing your listening program.
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Apr 11, 2023 • 48min
Alex Budak - Becoming a changemaker
Change is often approached with toolkits, frameworks and curves, something that we try to break down into comprehensible pieces to control. Instead, we can choose a different route - seeing change as a mindset, a capability or a state of being. With Alex Budak we dive into the practices and skills we need to practice to live with and drive change in engaging and regenerative ways.
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Mar 28, 2023 • 49min
Linnea Bywall - From Startup to Scale-Up: Creating a strong people foundation
Building a people function inside of a scale-up business is a tricky ask. Everything is being created in the moment. Very little stays consistent, and things change constantly. In this episode you'll meet Linnea Bywall, Head of People at Alva Labs. We explore her journey from being employee number 14 to building out their people function, sharing the key foundations, mistakes along the way and moments of vulnerability.
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Mar 13, 2023 • 1h 8min
Carina Modeus - Lessons from death
We talk a lot about how to create a meaningful life and strong connections and relationships, to increase our quality of life, but what happens to our needs and preferences when they are pushed to their extreme? When we know we are about to die do we choose any differently? With Carina, we explore her observations of people’s last wishes in palliative care and how we can lead, plan and communicate in order to connect with others to create moments that matter - at any point in their life journey.
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Feb 27, 2023 • 1h 4min
Aga Bajer - Creating human cultures
The experience of work and life have long been treated as two separate experiences, but what happens when we think about work the same way we think about life? With Aga we dive into what corporate cultures look like that make space for us to be human and what is needed for a workplace to send positive ripples into our lives.
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