The Logistics of Logistics

Nick Schrock and Joe Lynch discuss the freight broker's secret weapon. Nick is the CEO and Founder of Valoroo, an outsourcing provider that focuses specifically on the logistics industry. About Nick Schrock Nick Schrock is the CEO and founder of Valoroo. Valoroo offers affordable, talent solutions offshore in the Philippines and Latin America. Nick specializes in building teams offshore and helping others scale for business growth. He previously worked at Flock Freight, Ungerboeck Software, O’Brien Associates Food Brokerage, and Northwestern Mutual. At 13 years old, he was a professionally sponsored roller blader. And by 16, he started a skateboard company. Nick has a bachelor’s in business from McKendree University in Illinois. He is a 2nd degree Jiu Jitsu blackbelt and fights professionally still – his Jiu Jitsu street name is “Moose”. About Valoroo Based in San Diego, CA, Valoroo is an outsourcing provider that focuses specifically on the logistics industry. Valoroo's mission is to provide quality outsourcing solutions for 3PLs and asset-based companies that consistently exceed expectations. Popular roles include track and trace, carrier sales, dispatch and load planning, third shift and weekend support, accounting, and customer service. Key Takeaways: The Freight Broker's Secret Weapon Nick Schrock and Joe Lynch discuss the freight broker’s secret weapon, which is an outsourcing partner like Valaroo that can help you win the talent war. Valoroo is a San Diego based company that provides outsourcing solutions for the logistics industry. Companies working with Valaroo gain the following benefits: The company helps businesses by providing offshore teams to handle repetitive tasks. This allows the business to focus on more important tasks and increase productivity. Valoroo offers a variety of services including logistics operations, customer support, and accounting and bookkeeping. Valoroo clients enjoy cost-effective services that allow them to grow their businesses. Valoroo’s team consists of qualified professionals with experience in various industries. Valoroo offers a transparent pricing model, so you can be sure you’re getting a good value for your money. Learn More About The Freight Broker's Secret Weapon Nick Schrock | Linkedin Valoroo | Linkedin Valoroo The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Kyle Bertin and Joe Lynch discuss the ecommerce fulfillment blind spot. Kyle is the CEO and co-founder of Two Boxes, a returns company that develops technology that enables 3PLs and merchants to improve in-warehouse return operations. About Kyle Bertin Kyle Bertin is the CEO and co-founder of Two Boxes. In 2022, Kyle and his co-founder Evan Stalter started the company because of their interest and passion for using technology to build more efficient, resilient, and sustainable supply chains. Kyle is based in Denver and leads the company’s strategy, sales, partnerships, and operations functions. Previously, he held senior roles managing strategy and operations at Outrider, Flexport, DeepScale (acquired by Tesla), U.S. Silica, and Deloitte. In 2022, he received the Pros to Know award from Supply & Demand Chain Executive. Kyle earned a BA in Economics from Northwestern and an MBA from UC Berkeley’s Haas School of Business. About Two Boxes Two Boxes is on a mission to make returns an asset instead of a liability, by developing technology that enables 3PLs and merchants to improve in-warehouse return operations. Since launching in 2022, the company has partnered with dozens of 3PLs, empowering them to process tens of millions worth of returned inventory for leading brands across the US and Canada. Two Boxes’ innovative solutions have not only saved countless labor hours but have also prevented thousands of units of inventory from ending up in landfills. Moreover, the company provides both 3PLs and brands with invaluable data, making returns more efficient, intelligent, and eco-friendly. Like e-commerce and returns, Two Boxes employees are everywhere, with core teams in California and Colorado. The company has secured $4.5 million in funding and was recently selected as one of The Information’s 50 Most Promising Startups of 2023. Key Takeaways: The Ecommerce Fulfillment Blind Spot Companies working with Two Boxes gain the following benefits: Focuses on sustainable ecommerce returns: Two Boxes positions itself as a leader in sustainable return processing for the ecommerce industry. Improves return efficiency: Their technology helps businesses process returns faster and get more inventory back into stock. Enhances customer service: Two Boxes’ system helps identify high-priority returns, potentially leading to improved customer service experiences. Provides return data and insights: They offer visibility into returns data, allowing businesses to identify fraud, quality issues, and other trends. Easy integration: Two Boxes integrates with existing return workflows and shares real-time data. Streamlines return processing: Their system digitizes standard operating procedures, eliminating paper from the returns process. Fast onboarding: Businesses can usually train staff on the Two Boxes software within a day. Learn More About The Ecommerce Fulfillment Blind Spot Kyle Bertin | Linkedin Two Boxes | Linkedin Two Boxes The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Andy Tomka and Joe Lynch discuss freight-tech for SMB brokers. Andy is the Vice President of Product at MVMNT, a Chicago based TMS firm that is developing technology to meet the needs of smaller brokerages, giving them access to features typically only available to large enterprises. About Andy Tomka Andy Tomka is the Vice President of Product at MVMNT, a freight-tech company that build transportation managemt systems (TMS) for SMB freight brokers. Andy is a graduate of Iowa State University's Supply Chain Management program. He got his start during college dispatching trucks for Hills Brothers Trucking in Omaha, NE. Post-college, Andy worked for Menlo Worldwide in their managed transportation group before moving to the startup Echo Global Logistics. Andy worked in various technology roles at Echo for over 15 years, from building the early products for the Echo proprietary TMS to leading the EDI & Integration teams and finally architecting their next-generation TMS. Andy is passionate about addressing shippers', brokers', and carriers' struggles and loves building practical solutions that create supply chain value.  About MVMNT Harness the expertise of decades in brokerage with MVMNT, a TMS that's more than a mere tool—it's your secret weapon designed to amplify your operations and profitability. Unlike other systems that complicate, MVMNT is built for brokers by brokers, focusing on efficiency and moving freight faster. We merge technology with real-world freight expertise. We're not just behind screens; we've been on the frontlines, booking freight and understanding the intricacies of the trade. Founded by Chicago natives in America's logistics heartland, our mission is empowering small to medium-sized brokerages to accelerate their growth with tech once exclusive to big players. Key Takeaways: Level Up - Freight-Tech for SMB Brokers MVMNT is a Chicago based company that builds freight tech for SMB brokers. The following are advantages of working with MVMNT: Focus on small and medium-sized freight brokerages: MVMNT offers technology solutions specifically designed to meet the needs of smaller brokerages, giving them access to features typically only available to large enterprises. All-in-one platform: MVMNT provides a comprehensive Transportation Management System (TMS) that allows users to manage the entire shipment lifecycle, from procurement to completion, on a single platform. Technology with a human touch: MVMNT emphasizes that their technology is designed to assist brokers, not replace them. They believe technology should improve the brokerage process, not eliminate the human element. Embedded financial services: MVMNT integrates financial services into their platform, helping brokers improve cash flow and access financing. Focus on domestic truckload shipping: MVMNT's core business centers around managing domestic truckload shipments within the United States. Streamlined operations and increased efficiency: MVMNT's platform aims to help brokers streamline their day-to-day operations, improve efficiency, and move more freight. Learn More About Level Up: Freight-Tech for SMB Brokers Andy Tomka | Linkedin MVMNT | Linkedin MVMNT Good Broker, Great Broker, Amazing Broker | Freight Caviar The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Danny Frisco and Joe Lynch discuss building a better freight brokerage. Danny is the CEO and Co-founder of Rapido Solutions Group, a logistics nearshoring partner to leading freight brokerage firms in the USA. About Danny Frisco As CEO and co-founder of Rapido Solutions Group, Danny oversees sales and is responsible for the long-term strategy and vision of the company. Danny began his logistics career in carrier sales at Coyote Logistics after receiving his B.A. in finance from the University of Iowa. Most recently, he served as the senior carrier sales manager of BlueGrace Logistics, where he helped open their Chicago office and grow their sales team from three to more than 40 carrier sales reps. Danny’s experience gave him a deep knowledge of how to recruit and hire within the logistics industry. But it also opened his eyes to the struggles faced by logistics companies regarding hiring and retaining good talent — thus, he was inspired to co-found Rapido Solutions Group. About Rapido Solutions Group Rapido Solutions Group bridges the gap for logistics & supply chain firms, connecting them with top Mexican talent. They craft custom teams, prioritizing skills and training to hit the ground running. Their streamlined hiring process ensures you meet the best candidates, while ongoing support empowers your team's success. By leveraging Mexico's skilled workforce, Rapido helps you scale efficiently, reduce costs, and deliver exceptional customer service. Committed to a people-centric culture, they invest in employee development, making Rapido your trusted partner for achieving logistical excellence through strategic nearshoring. Key Takeaways: Building a Better Freight Brokerage When you have a nearshoring logistics partner like Rapido, you get the following benefits: Build Your Dream Team: Rapido tailors logistics teams to your specific needs, ensuring the right talent is in place to achieve your goals. Find Top Performers: Leverage their expertise to identify and recruit solution-oriented individuals who thrive in demanding environments. Comprehensive Training: Equip your team with the skills and knowledge they need to succeed through industry-leading training programs. Ongoing Support: Benefit from dedicated customer success managers, performance monitoring, and regular check-ins for a seamless experience. Strategic Growth Planning: Gain insights and recommendations to optimize your team's effectiveness and support future expansion. Continuous Improvement: Foster a culture of learning and development with ongoing coaching and leadership opportunities. Scalability: Easily adapt your team size as your business grows, ensuring you have the resources you need to thrive. Learn More About Building a Better Freight Brokerage Danny Frisco | Linkedin Rapido Solutions Group | Linkedin Rapido Solutions Group | Nearshore Logistics Staffing The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

John Marrow and Joe Lynch discuss the life science supply chain. John is the President at RRD Supply Chain Solutions,  a recognized provider of global life science supply chain services with decades of experience in developing and delivering value-add solutions to the life science sector. About John Marrow John Marrow is the President of RRD Supply Chain Solutions. With more than 30 years of experience in the supply chain industry, John has lived and worked in eight different countries in a variety of different roles across quality, supply chain, customer service, sales and operations. Today, as the president of RRD Supply Chain Solutions, he leads a team of more than 2,000 employees in facilities across the globe. About RRD Supply Chain Solutions RRD Supply Chain Solutions, part of RRD, has over four decades of experience helping clients from various industries including; medical device, diagnostics, consumer electronics and collectibles sectors — optimize their supply chains while leveraging RRD’s ISO 13485 accredited facilities across the globe and its ability to scale quickly to facilitate time-sensitive projects. RRD Supply Chain Solutions offers a comprehensive suite of services that includes solution design, print, packaging & labeling, sourcing, configuring, postponement & fulfillment. The company’s solution design, expertise, systems, processes, and precise project execution effectively help customers improve their market share, profits and speed-to-market. Key Takeaways: The Life Science Supply Chain John Marrow and Joe Lynch discuss the life science supply chain including: Regulatory compliance Why life science companies partner with companies like RRD Nearshoring and total cost The need for a flexible and resilience supply chain partner RRD Supply Chain Solutions is a part of RRD, a global provider of marketing, packaging, print, and supply chain solutions. They offer a suite of services specifically for the life science sector, including solution design, packaging, and fulfillment. They understand the unique needs of life science companies in terms of specific packaging requirements and timely delivery of products. RRD’s services aim to help life science companies improve their market share, profits, and speed-to-market. Compliance Expertise: RRD's experience in regulated industries like pharmaceuticals and medical devices translates to familiarity with life sciences regulations, ensuring compliance throughout your supply chain. Streamlined Efficiency: RRD's comprehensive and accredited solutions help Life Science companies capture market opportunities while minimizing costs associated with bringing healthcare products to market. RRD’s Life Science services streamline product commercialization: Creative execution: Aligned pre-production services across the product lifecycle. Marketing communications: Scalable expertise for HCP and consumer communications. Packaging: cGMP-compliant production and management of complex supply chains. Kitting & Fulfillment: Regulatory-compliant network for efficient execution of complex distribution. Learn More About The Life Science Supply Chain John Marrow | LinkedIn RRD Supply Chain Solutions | LinkedIn  RRD Supply Chain Solutions RRD's Diagnostic Drivers Report Leveraging Nearshoring for Resilient Operations Leveraging a Hybrid Approach to Nearshoring and Offshoring RRD Facility Spotlight: Brno Engage and Retain Health Plan Members with Wellness Kits Industry Perspective: Making Sense of This Supplier-Consolidation Era in Life Sciences 5 Questions that Drive Conversations Around Sustainable Packaging Design 2024 Conferences attended by RRD Supply Chain Solutions: RRD Supply Chain Solutions will be exhibiting at MD&M WEST 2024 RRD Supply Chain Solutions will be participating at: American Diabetes Association - Scientific Sessions (ADA) HLTH Europe MD&M EAST 2024 Association for Diagnostics & Laboratory Medicine - ADLM National Association of Chain Drug Stores - NACDS Total Store Expo HLTH USA The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

Ryan Schreiber and Joe Lynch discuss navigating the roller coaster freight market. Ryan is the Vice President, Industry and Growth, at Metafora, the leading business consulting and software development firm that exclusively serves the Transportation, Logistics and Supply Chain space. About Ryan Schreiber Ryan Schreiber is the Vice President, Industry and Growth, at Metafora. Ryan was born and raised in Tampa, Florida. Ryan earned a degree in History from the University of South Florida and then a Law degree from Michigan State University.  Prior to joining Metafora, Ryan worked at a variety of logistics companies and even started and exited a few tech-enabled freight brokerage start-ups. Ryan is a skilled technologist and strategist who has helped transform many leading transportation and logistics companies. In Ryan’s experience, great technology is important, but finding and keeping the right people is the key to success in the 3PL business. About Metafora Metafora, previously “CarrierDirect”, is the leading business consulting and software development firm that exclusively serves the Transportation, Logistics and Supply Chain space. They partner with carriers, shippers, and freight tech vendors to help them optimize their business and build software to fuel their growth. Welcome to the new way forward. Welcome to Metafora. Key Takeaways: Navigating the Roller Coaster Freight Market Ryan Schreiber and Joe Lynch discuss navigating the roller coaster freight market including: Freight market recovery timing Technology adoption and changeover costs AI readiness The future of tech-centric freight brokerages (Convoy/Uber) Metafora is a management consulting and technology delivery firm focused on transportation, logistics, and supply chain. They provide consulting and software development services exclusively for companies in these sectors. Partners with various stakeholders: Metafora collaborates with carriers, shippers, and even freight technology vendors. Specializes in technology strategy: They help businesses in the transportation and logistics industry develop and implement effective technology solutions to optimize their operations and achieve growth. Offers a partnership network: Metafora+ connects clients with various industry experts and resources. Values collaboration and learning: Their company culture emphasizes teamwork, open communication, and a willingness to learn and adapt. Metafora aims to propel clients forward: Metafora goes beyond simply delivering services; they strive to be a "tailwind of possibility," helping clients reach their full potential. Learn More About Navigating the Roller Coaster Freight Market Ryan Schreiber | Linkedin Metafora LinkedIn Metafora website Metafora Services The Metafora Story with Peter Rentschler | The Logistics of Logistics The Competitive Advantage with David Bell and Peter Rentschler | The Logistics of Logistics 3 Freight Trends to Watch with Ryan Schreiber | The Logistics of Logistcs The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube  

John Gillespie and Joe Lynch discuss the grocery & produce supply chain. John is the Chief Technology Officer at MegaCorp Logistics, an award-winning logistics firm with remarkable growth based on their superior service. About John Gillespie As an Information Technology Senior professional with over 15 years of experience, he has worked in a variety of industries including healthcare, banking and logistics. Starting in 2008, John was in the healthcare industry providing network and security support. In 2014, John moved into the banking industry and focused on information security, data center management and Enterprise Architecture. In 2020, John returned to the Logistics industry creating an effective IT department at MegaCorp streamlining processes and moving to 100% cloud platform for freight management. About MegaCorp Logistics For nearly a decade, MegaCorp Logistics has reigned supreme as a top US freight leader, consistently recognized by Transport Topics for its excellence. Catering to diverse clients, from Fortune 500 titans to small enterprises, MegaCorp thrives on being a trusted, reliable partner. Led by Ryan Legg's 35+ years of expertise, the company fosters a culture of innovation, aiming to become the premier long-term partner for both customers and carriers. Offering FTL, LTL, and intermodal solutions, MegaCorp boasts a vast network of vetted carriers across North America, ensuring efficient deliveries. Their success stems from dedicated employees and partners, creating a performance-driven environment exceeding customer expectations. Unwavering in the face of evolving supply chain challenges, MegaCorp prioritizes innovation, quality, reliability, and understanding each client's specific needs. This commitment solidifies their position as a dependable partner in today's complex logistics landscape. Key Takeaways: The Grocery & Produce Supply Chain John Gillespie and Joe Lynch discuss some of the unique logistics challenges posed by the grocery & produce supply chain including: Multi-pick and multi-stop shipments Cold chain monitoring Federal regulations including USDA and FSMA Grocery & produce are perishable Hard to predict shipping because of weather and harvest variability Seasonal nature of the freight makes capacity planning difficult MegaCorp Logistics specializes in grocery & produce transportation so they understand how to manage the unique challenges of grocery & produce shipping. MegaCorp Logistics is an award-winning logistics firm that is recognized for superior service and growth. MegaCorp customers enjoy the following benefits: National reach: Operates across the continental US and Canada, with offices in multiple locations. Focus on partnerships: Committed to building long-term, strategic relationships with customers. Full-service provider: Handles full truckload (FTL), less than truckload (LTL), and intermodal logistics. Carrier network: Maintains a network of vetted and certified transportation partners. Innovation focus: Continuously seeks ways to improve efficiency and reliability. Dedicated team: Emphasizes employee satisfaction and performance-driven culture. MegaCorp is also recognized as a top workplace with low employee turnover. Learn More About The Grocery & Produce Supply Chain John Gillespie | Linkedin MegaCorp Logistics | Linkedin MegaCorp Logistics Master a Golden Work/Life Balance & Your RFPs with John Carter Gillespie | Dissecting Popular IT Nerds Podcast John Gillespie, my journey to becoming CTO of MegaCorp | Fractional Podcast MegaCorp Logistics: The Courage of Confidence | Boss Magazine The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Will Jenkins and Joe Lynch discuss the freight talent gap. Will is Founder and CEO of Journey, a freight brokerage-focused recruiting, consulting, and training company. About Will Jenkins Will Jenkins is Founder and CEO of Journey, a transportation recruiting resource and community-based sales academy. Will has spent the past 15 years of his career building businesses and cultivating sales talent, having successfully hired and trained hundreds of sales professionals. His passion for personal and professional development is the driving force behind his new venture, Journey. Journey is a freight brokerage-focused recruiting, consulting, and training company. Prior to starting Journey, Will co-founded and helped build the freight brokerage MoLo Solutions. MoLo was acquired by ArcBest in 2021 for $235 million and grew to over 900+ employees and $1 billion in annual revenue in 2022. At MoLo, Will built out the training and onboarding program which allowed the organization to efficiently bring on hundreds of new employees and standardize the training process. He also scaled their customer-facing sales team, which included identifying, recruiting, hiring, and training new employees. This gave him first-hand experience in what it takes to attract and retain top talent. About Journey Journey is a freight brokerage-focused recruiting, consulting, and training company. They cater to freight brokerages looking to expand their teams and grow their businesses, candidates seeking new opportunities, and individuals aiming to improve their skills. Their goal is simple: To help you succeed on your Journey, whatever that may be. Key Takeaways: The Freight Talent Gap Will Jenkins and Joe Lynch discuss how freight brokerages can overcome the freight talent gap and thrive by selecting the right recruitment and training partner. Journey offers the following benefits to their customers: Double Expertise: They offer both #1 transportation recruiting services and a premier sales academy for skill development. Full-Spectrum Focus: They cater to employers seeking talent, candidates seeking jobs, and individuals wanting to upskill. Industry Experts: Their team boasts extensive experience and knowledge in transportation and logistics recruitment. Candidate Connection: They specialize in connecting qualified candidates with leading companies in the industry. Community-Based Academy: They provide exclusive on-demand training and a platform for learning, networking, and growth within a supportive community. Personalized Approach: Their mission is to help you "succeed on your journey," which includes individualized support for employers, candidates, and academy members. Secret Weapon: The Journey Community is the difference, fostering connection and collaboration within their network. Learn More About The Freight Talent Gap Will Jenkins | LinkedIn Journey: Overview | LinkedIn Contact: will@journeydelivers.com Journey | Your #1 recruiting and sales training resource The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Tony Altman and Joe Lynch discuss retail non-compliance costs. Tony is the President and CEO of Motivational Fulfillment & Logistics Services, a leading omnichannel 3PL based in Southern California. About Tony Altman As President and CEO of Motivational Fulfillment & Logistics Services, Tony Altman brings a remarkable blend of hands-on experience, entrepreneurial vision, and a profound commitment to excellence. Altman grew up in and around the Motivational logistics business. His father, Hal Altman founded the company in 1977, when Tony was six years old. After a successful tenure running his own law firm, Altman embraced the opportunity to help lead the family business. With experience working just about every role in the warehouse, Altman served as Vice President of Operations, Chief Financial Officer, and General Counsel. Altman now guides the company with an unwavering commitment to deliver stellar service to Motivational customers and to ensure that Motivational continues to be a great place to work. About Motivational Fulfillment & Logistics Services Motivational Fulfillment & Logistics Services  is a leading omnichannel 3PL based in Southern California. With a legacy spanning back to 1977, the Motivational team brings invaluable expertise. Motivational partners with a variety of consumer products, from housewares & appliances to consumer electronics, to beauty, cosmetics, toy & baby, and more. With more than 2.6 million square feet of space, Motivational boasts a prime location in SoCal with easy access from the LA/LB ports. Motivational offers turnkey direct-to-consumer services, award-winning e-commerce fulfillment, and retail distribution to all of the major retailers. Beyond standard logistics, they offer a spectrum of value-added services such as custom kitting, displays, product rework & refurbishment, re-boxing, reticketing, and more. The Motivational commitment to customers is to deliver beyond logistics – they are a true partner, going the extra mile on the logistics front, so you can focus on what you do best: grow your business! Key Takeaways: Retail Non-Compliance Costs In the podcast interview, Tony and Joe discussed: Retail non-compliance definition. Retail non-compliance costs including financial penalties, damaged relationships, and lost business. Preventing retail non-compliance costs. Motivational Fulfillment & Logistics Services provides the following benefits to their customers: Full-service logistics: Handles both retail distribution and direct-to-consumer fulfillment, offering a one-stop shop for your needs. Extensive value-added services: From kitting and assembly to labeling and quality control, they go beyond basic storage and shipping. Omnichannel expertise: Supports sales across various channels, including retail, online marketplaces, and your own website. Flexible solutions: Adapts to your unique requirements, offering custom solutions that scale with your business. Experienced team: Over 45 years in the industry, ensuring a knowledgeable and efficient operation. Discounted shipping rates: Leverages strong relationships with carriers to offer competitive pricing. Customer-focused: Prioritizes exceeding customer expectations through fast processing, accurate fulfillment, and real-time tracking. Learn More About Retail Non-Compliance Costs Tony Altman | LinkedIn Motivational | LinkedIn Motivational Website Blog about Vendor Compliance & Chargebacks Downloadable Guide: How to Minimize Chargebacks in Retail Logisitics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Kate Klemmer Terry and Joe Lynch discuss the brand-centric 3PL, Outerspace. Kate is the Chief Commercial Officer at Outerspace, a 3PL made for brands, by brands. About Kate Klemmer Terry Kate Klemmer Terry is the Chief Commercial Officer at Outerspace where she leads a cross-functional team that oversees all marketing, sales, and existing customer commercial relationships. Before joining Outerspace, Terry was the Chief Revenue Officer of Quiet Logistics starting in 2019. Prior to Quiet Logistics, she was the founder of Dash Group NY, a consulting firm helping fashion brands scale their digital success, with clients such as Michael Kors, TUMI, Oscar de la Renta, and J. Crew. Prior to that, she served in senior leadership roles at companies such as Polo Ralph Lauren, Banana Republic, Kate Spade, Coach, and Tommy Hilfiger. Kate received an MBA from UC Berkeley, Haas School of Business. About Outerspace Founded in 2019, Outerspace partners with leading omni-channel consumer brands, revolutionizing ecommerce fulfillment. Specializing in enhancing post-purchase experiences, the Outerspace team crafts tailored solutions that transcend the one-size-fits-all approach, driving brands toward exceptional growth. Serving as a strategic brand partner, Outerspace delivers a top-notch operations solution, seamlessly integrating frictionless order fulfillment, skilled client service teams, and proprietary software. Key Takeaways: The Brand-Centric 3PL Outerspace was founded by ecommerce veterans, Outerspace aims to be a brand-centric alternative to traditional 3PLs, focusing on high-growth consumer brands. Customer-Obsessed: They prioritize premium fulfillment services and a proprietary "Ops Stack" to help brands deliver exceptional customer experiences. Technology-Driven: Built for omnichannel fulfillment, Outerspace utilizes dedicated floor teams, proactive communication, and strategic carrier partnerships to optimize operations. Scalable Solutions: They handle order volumes ranging from 20,000 to 300,000+ per month, offering same-day processing, fast receiving, and efficient shipping. Data-Driven Insights: Their technology platform provides real-time visibility and analytics to empower brands with data-backed decisions. Strategic Partnerships: Outerspace collaborates with leading technology and service providers to offer a comprehensive logistics ecosystem. Learn More About the Brand-Centric 3PL Kate Klemmer Terry | LinkedIn Outerspace: Overview | LinkedIn Outerspace - High-touch fulfillment & logistics The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube