The EntreLeadership Podcast

Join us as our host, George Kamel, talks to Shane Benson. Shane is the senior vice president of operations at Chick-fil-A corporate and was Chick-fil-A’s vice president of customer experience for 16 years. He shares how the customer service culture at Chick-fil-A has developed over the years and the underlying principles you and your team can put into practice to create repeat customers. Later in the episode, George chats with Luke LeFevre, Ramsey Solutions’ chief creative officer. Luke explains why he repeats certain phrases to his team and why those phrases are important for keeping the team focused on the mission and the vision.   You’ll learn: Chick-fil-A’s simple ingredients for great customer service The secret sauce for creating consistent customer service A simple tool to protect your company culture How to transfer your culture to new hires   Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways   Support our sponsors: BELAY: https://bit.ly/33SwBlO Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital   Links mentioned in the episode: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Dave Ramsey’s 7 Baby Steps: https://bit.ly/351RpIi Download the free How to Create Core Values guide: https://bit.ly/3oZE3Tt Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi   Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool   Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as our host, George Kamel, talks to Jesse Cole, the founder of Fans First Entertainment and owner of the Savannah Bananas baseball team. Jesse has an inspiring story that started with an empty baseball stadium on the brink of closing. Now that same stadium is home to a team that’s selling out nationwide tours with raving fans all over the country. Later in the episode, George chats with Joe Leavitt, the director of event production at Ramsey Solutions, about Joe’s process for creating memorable experiences—and how you can do the same for your team and your customers.   You’ll learn: Why wowing your fans is crucial The question that vision-driven leaders ask How to create unforgettable events Easy ways to make fantastic customer experiences   Support our sponsors: BELAY: https://bit.ly/351P9AE Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital   Links mentioned in this episode: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast The Savannah Bananas: https://bit.ly/3sKFvLe Download 43 Easy Ways to Recognize Your Team: https://bit.ly/3HDajDh Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi   Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool   Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as our host, George Kamel, talks to Marie Forleo. She’s a CEO, entrepreneur, speaker, bestselling author, creator of MarieTV and host of The Marie Forleo Podcast. She shares how to overcome your inner critic, launch before you’re ready, and make adjustments along the way. Later in the episode, George chats with Brendan Wovchko, the chief technology officer of Ramsey Solutions, about how to use iteration as a strategy to deliver value early so your customers get the help they need.   You’ll learn: How to deal with imposter syndrome as a leader The low-risk way to launch something new The key to continual product improvement What iteration actually looks like   Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways   Support our sponsors: BELAY: https://bit.ly/33SwBlO Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital   Links mentioned in the episode: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Marie Forleo’s website: https://bit.ly/3ANDamk The Marie Forleo Podcast: https://apple.co/3okhnOa MarieTV on YouTube: https://bit.ly/3gk2QgZ EveryDollar: https://bit.ly/3rkV1hg EntreLeadership Elite: https://bit.ly/30CezmJ Take the New Product Assessment: https://bit.ly/342OHCt Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi   Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool   Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as our host, George Kamel, talks to David Nurse, a former professional basketball player and Guinness World Record holder for three-point shooting, speaker and bestselling author. He shares his breakthrough formula and how you can push through limitations to get the results you want. Later in the episode, George chats with Suzanne Simms, the senior executive vice president of B2C, about her personal leadership transformation and a model we use at Ramsey Solutions to help leaders keep getting better.   You’ll learn: What almost broke professional basketball player Jeremy Lin The four habits that’ll help you experience breakthrough in your life What success in life actually looks like The three keys to becoming an influential leader   Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways   Support our sponsors: BELAY: https://bit.ly/33SwBlO Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital   Links mentioned in this episode: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast David Nurse’s website: https://bit.ly/356YyHf Breakthrough by David Nurse: https://amzn.to/3tL4fVP The Proximity Principle by Ken Coleman: https://bit.ly/3IYxHMh Jon Gordon’s last episode on the podcast: https://apple.co/3AjGzsR Contact David Nurse: https://bit.ly/3qOqsAe Download the Ramsey Solutions’ Leadership Model: https://bit.ly/3GnxPDf Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi   Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool   Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as our host, George Kamel, talks to Ryan Michler, the founder of Order of Man. He shares a three-part framework for how successful leaders solve problems. Later in the episode, George chats with John Felkins, the senior director of coaching for EntreLeadership, about the stairsteps of influence. This framework will help you build trust and influence with your team. You’ll learn: Why having a framework is critical to problem-solving How to effectively problem-solve with your team How to empower your team to solve problems How to build trust and influence with your team Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways Support our sponsors: BELAY: https://bit.ly/33SwBlO Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital Links: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Ryan Michler’s website: https://bit.ly/3rqqKwo EntreLeadership by Dave Ramsey: https://bit.ly/3E2ndbP Order of Man podcast: https://apple.co/3Ksmu8o Man in the Making podcast: https://apple.co/3nFleom SWOT Analysis model: https://bit.ly/3rvK2QT Theodore Roosevelt’s The Man in the Arena speech: https://bit.ly/3IgKrgU Ego Is the Enemy by Ryan Holiday: https://amzn.to/33yCUvd Take the Leadership Growth Assessment: https://bit.ly/3splICj Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as our host, George Kamel, talks to Stacy Tuschl, a bestselling author, speaker and the founder of multiple seven-figure businesses. She shares how to train your team to make decisions like you do by creating effective systems and processes. Later in the episode, George chats with Daniel Ramsey, the executive vice president of EntreLeadership, about how to delegate responsibilities when a leader leaves the company. You’ll learn: The danger of making all the decisions for your team If your team knows how you make decisions How delegation can free up your time How to keep going when a leader leaves Sign up for The EntreLeadership Podcast Takeaways—a weekly email where you’ll get three tangible takeaways and a tactical action step related to each week’s episode: https://bit.ly/podcast-takeaways Support our sponsors: BELAY: https://bit.ly/3epUiVK Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital Links: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Stacy Tuschl’s website: https://bit.ly/3qiLQO3 Foot Traffic Formula’s website: https://bit.ly/3qkbz8Q Learn more about EntreLeadership Master Series: https://bit.ly/33aF7Nd Learn more about EntreLeadership Elite: https://bit.ly/30CezmJ Download The EntreLeader's Guide to Delegation: https://bit.ly/3HVfuyO Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as host George Kamel talks to Stephen Mansfield, friend of Ramsey Solutions, entrepreneur, speaker and bestselling author. Stephen lays out how to lead your team when the when the direction isn’t clear—and how you can navigate these situations with your team. Later in the episode, George chats with Suzanne Simms, the senior executive vice president of B2C, about how we make decisions at Ramsey with a new framework our leadership team has developed.   You’ll learn: The six steps to confidently leading through uncertainty A time when Winston Churchill made a major communication fail How to turn a hard decision into a victory for your team How our leadership team makes decisions at Ramsey Solutions   Support our sponsors: BELAY: https://bit.ly/3epUiVK Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital   Links: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Stephen Mansfield's website: https://bit.ly/3qQbkRC Leading in the Gray Areas by Stephen Mansfield: https://bit.ly/3G5Cw5v Check out Leading Thoughts from Stephen Mansfield: https://bit.ly/3q2syvT Download the decision-making frameworks from Stephen Mansfield and Suzanne Simms: https://bit.ly/334V2wG Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi   Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries   Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool   Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as I talk to Mike Hayes, former commanding officer of SEAL Team TWO and the current chief digital transformation officer at VMware. Mike explains what he does to build an organization that’s prepared to grow their people—and how you can do the same. Later in the episode, I chat with Brian Williams, the senior executive vice president of Ramsey+, about how you can develop a person by focusing on their strengths. You’ll learn: What a Navy SEAL commanding officer does daily How to avoid fatal mistakes when delegating to direct reports How failing to develop your team can cost you How to identify and develop your team members’ strengths Support our sponsors: BELAY: https://bit.ly/3epUiVK Hite Digital: https://bit.ly/HiteDigital NetSuite: https://bit.ly/NetSuiteEntre Exodus 90: https://bit.ly/Exodus90Entre Kyro Digital: https://bit.ly/KyroDigital Links: The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast Never Enough by Mike Hayes: https://amzn.to/3JKc3ww Never Enough audiobook by Mike Hayes: https://adbl.co/3JKa4sc Download 43 Easy Ways to Recognize Your Team: https://bit.ly/3HDajDh Schedule a call with Tim, our producer: https://bit.ly/3bJOSmi Learn more about EntreLeadership Events: EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries Learn more about EntreLeadership Coaching: Elite: https://bit.ly/EntreLeadershipElite Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching Workshops: https://bit.ly/EntreLeadershipWorkshops Weekly Report Tool: https://bit.ly/WeeklyReportTool Listen to all the Ramsey Network podcasts anytime, anywhere in our app. Download the Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices. Visit megaphone.fm/adchoices

It can be so easy to jump headfirst into a new year. You have new goals, new plans and new gym memberships. But is there a step before all of this new activity? Should we take a moment to pause and reflect on the previous year in order to become the leaders we want to be? In this episode of The EntreLeadership Podcast, we sit down with Patrick Lencioni, one of the founders of The Table Group and a pioneer of the organizational health movement. Patrick tells us why it is so important to reflect on the previous year and avoid repeating the same mistakes in the next one. Then in our second segment, George Kamel interviews Dr. John Delony on some tactical strategies for reflection this holiday season.   The EntreLeadership Podcast Patrick Lencioni's website The Motive by Patrick Lencioni The Ideal Team Player by Patrick Lencioni At The Table with Patrick Lencioni podcast Learn more about EntreLeadership Summit Atomic Habits by James Clear Questions for Humans Conversation Cards by Dr. John Delony I Don't Want to Talk About It by Terrence Real Poetry by Steve Connell Take the Leadership Growth Assessment Schedule a call with Tim, our producer   Learn more about EntreLeadership Events: EntreLeadership Summit | EntreLeadership Master Series   Learn more about EntreLeadership Coaching: Elite | Advisory Groups | Executive Coaching | Workshops | Weekly Report Tool   Learn more about the offers from our EntreLeadership Partners: BELAY | Gravy | Hite Digital | NetSuite Learn more about your ad choices. Visit megaphone.fm/adchoices

Wow! Can you believe the year is almost over? Whether 2021 was your best year yet or one you’d rather forget, we hope you feel a sense of accomplishment. You didn’t give up. You didn’t back down. You kept growing, learning and listening. So, here’s to you! Thank you for letting The EntreLeadership Podcast be a part of your journey this year. Let’s reflect on 2021 and prepare for what’s ahead with highlights from this year’s top episodes.   Managing Your Time and Energy with Carey Nieuwhof The Rundown: Tune in as pastor, author and podcast host Carey Nieuwhof shares his wisdom about time management. He challenges us to be passionate and fully present in everything we do, instead of pretending we don’t have enough time in the day to do it all.   Avoid Failure by Following These Marketing Principles with Seth Godin The Rundown: Want to know the number one way to increase profitability in your business? Marketing expert Seth Godin has the answer. Spoiler: It’s all about keeping your promises and building trust and loyalty with your customers.   Take Control of Your Life and Business with Christy Wright The Rundown: Does your life feel out of balance in this season? Business coach and bestselling author Christy Wright shares tips from her latest book, Take Back Your Time, that will help you prioritize the right things at the right time, so you don’t feel pressured to do all the things all the time.    How to Lead and Scale Your Sales Team with Brian Buffini The Rundown: Ready to scale your business beyond just yourself? Real estate legend Brian Buffini has the tips you need to systematize your tasks and train up your team. He also shares his secrets to staying top of mind for customers so they’ll come back—and tell their friends!   The EntreLeadership Podcast Listen to the full episodes: Managing Your Time and Energy with Carey Nieuwhof Avoid Failure by Following These Marketing Principles with Seth Godin Take Control of Your Life and Business with Christy Wright How to Lead and Scale Your Sales Team with Brian Buffini Download The EntreLeadership Reading Guide Schedule a call with Tim, our producer.   Learn more about EntreLeadership Events: EntreLeadership Summit | EntreLeadership Master Series   Learn more about EntreLeadership Coaching: Elite | Advisory Groups | Executive Coaching | Workshops | Weekly Report Tool   Learn more about the offers from our EntreLeadership Partners: BELAY | Gravy | Hite Digital | NetSuite Learn more about your ad choices. Visit megaphone.fm/adchoices