The Mindtools L&D Podcast

Every digital interaction creates a breadcrumb trail of data, but how far has learning and development mined this data for value? On this week's GoodPractice Podcast, learning analytics specialist Trish Uhl joins Ross G and Owen to share how modern organisations can use data to drive performance. We ask how complicated this needs to be, and reflect on whether many L&D practitioners are already using data without realising it. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @TrishUhl. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com.  If you were interested in Owen's example of a simple, life-saving algorithm developed at a hospital in Cook County, the apper is available online: Reilly BM, Evans AT, Schaider JJ, Das K, Calvin JE, Moran LA, Roberts RR, Martinez E. Impact of a Clinical Decision Rule on Hospital Triage of Patients With Suspected Acute Cardiac Ischemia in the Emergency Department. JAMA. Available at: https://jamanetwork.com/journals/jama/fullarticle/195118 Tim Harford's article on not taking action is available at: https://www.ft.com/content/511c6a84-8e36-11e7-a352-e46f43c5825d The SNL clip starring Ryan Gosling is on YouTube: https://www.youtube.com/watch?v=jVhlJNJopOQ If you want to see Trish speak, she'll be at the Adobe Learning Summit, DevLearn and at Learning Technologies. Follow her on Twitter for updates.

In a world of fake news, thought leaders and instant answers, how often do we pause to think critically about facts and ideas? On this week's GoodPractice Podcast, Ross G and Owen are joined by Simon Heath to discuss some of the actions we can take to become more discerning when faced with new information. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @SimonHeath1. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com.  The AR apps Owen referenced this week are ARise and Tap Measure, both available on the Apple App Store. Simon's innovative use of Twitter can be seen by searching the hashtag #idrewapidgeon, or via this link: https://twitter.com/hashtag/IDrewAPigeon?src=hash Ross' learning analytics blog for Training Journal can be found at: https://www.trainingjournal.com/blog/getting-started-learning-analytics 

How are learning technologies being used in Australia, and what are the challenges facing L&D practitioners?  On this week's podcast, Ross D is joined by Stef Scott and Giorgio Migliaccio to discuss GoodPractice's latest piece of research: Australia's Learning Technology Landscape.  If you'd like to share your thoughts on the show, you can tweet us @ross__dickie, @Stefania_Scott or @CoachGiorgio.   You can also find us @GoodPractice or @GoodpracticeAus. To download a full copy of the report, visit goodpractice.com. 

Can we use neuroscience to improve learning solutions? And how much neuroscience do we need to understand, in order to usefully apply its lessons? Stella Collins joins Justin and James to discuss all this and more on this week’s show. If you want to join in the conversation, you’ll find us all on Twitter: @stellacollins, @jamesmcluckie and @writerjustin. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. *We had some technical issues with recording this week’s show, so the audio is not as good as it should be. We hope this doesn’t affect your enjoyment of the conversation too much!

Do we really need to produce new content in L&D, or should we just teach people how to learn for themselves? How would we then measure success, or demonstrate our output to the board? Ben Betts of HT2 Labs joins Justin and Owen to discuss the role of curation in L&D on this week’s show. If you want to join in the conversation, you’ll find us all on Twitter: @owenferguson, @bbetts and @writerjustin. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. The articles Owen discusses are: The Placebo Effect is a Lie: https://medium.com/the-mission/the-placebo-effect-is-a-lie-61a26df35aae The Weird Power of the Placebo Effect, Explained: https://www.vox.com/science-and-health/2017/7/7/15792188/placebo-effect-explained Placebo Effects are Weak: Regression to the Mean is the Main Reason Ineffective Treatments Appear to Work: http://www.dcscience.net/2015/12/11/placebo-effects-are-weak-regression-to-the-mean-is-the-main-reason-ineffective-treatments-appear-to-work/

What are the challenges facing L&D today, and how will these challenges evolve in the years ahead? On this week's show, Manchester Airport Group's Jill Julian joins Ross D and Ian to discuss the future of the profession. If you'd like to share your thoughts on the show, you can find Jill on Twitter @JillyTats, Ross @ross__dickie and Ian @Ianwheelans. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. The report Ross referred to is titled 'In-Focus: Preparing for the Future of Learning', and it can be accessed here.  

Are games in elearning a powerful tool for engaging learners or a gimmick that turns them off? Maybe they're a bit of both? This week on the GoodPractice Podcast, Emma Barrow from Yorkshire Building Society joins James, Ross G and Eoghan from the GoodPractice team to discuss elearning games. If you'd like to share your thoughts on the show, you can find Emma on Twitter @SavageNoodles, Ross @RossGarnerGP, James @JamesMcLuckie and Eoghan @EoghanScott. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Ross had to Google the ZX Spectrum after recording this episode, so here is the Wikipedia page if you're interested in doing the same: https://en.wikipedia.org/wiki/ZX_Spectrum The podcast Ross recommended, and where he got the definition of 'diurnal' from, was No Such Thing As A Fish: http://qi.com/podcast  And Eoghan's fact about Edinburgh property prices was covered by the Scotsman: http://www.scotsman.com/lifestyle/homes-gardens/how-much-do-you-need-to-earn-an-hour-to-buy-in-each-edinburgh-postcode-1-4539977 

Are we really undergoing a revolution in the workplace? Is work changing at all? And if it is, what do we need to do to adapt? This week on the GoodPractice Podcast, CIPD's David D'Souza joins Owen and Ross G to discuss the future of work. If you'd like to share your thoughts on the show, you can find David on Twitter @dds180, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. You can read about VUCA (volatility, uncertainty, complexity and ambiguity) on Wikipedia: https://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity For more on the "gig economy", see this piece in the Financial Times: https://ftalphaville.ft.com/2017/06/05/2189733/the-gig-economy-is-not-an-innovation/ Owen quoted William Gibson, the originator of the term "cyberspace". You can read more about him here: https://en.wikiquote.org/wiki/William_Gibson Owen's Typeform survey app can be found at: https://www.typeform.com/blog/inside-story/typeform-lite-the-making-of-a-new-mobile-app/ The other app he mentioned, MyTalkingPet, is available on the App Store. For an example, Ross took a photo of his cat and added Harry's speech from 'When Harry Met Sally'. Warning: it's incredibly annoying: https://twitter.com/RossGarnerGP/status/898493265116311553 The Future of Work is Human, by CIPD, is available from: https://www.futureworkishuman.org/ And our outro music was provided by our friend Mark Hendy, who blogs at: https://hendyshrblog.wordpress.com/ 

We speak about performance support almost every week on this show but, for some reason, we've never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify's principal learning strategist JD Dillon joins Ross G and Owen to share his experiences. If you'd like to share your thoughts on the show, you can find JD on Twitter @JD_Dillon, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Will Thalheimer's review of eLearning effectiveness can be found at: http://www.willatworklearning.com/2017/08/major-research-review-on-elearning-effectiveness.html And Ross' reference to control groups in Daniel 1:12 is available at: http://www.badscience.net/2010/05/politicians-can-divine-which-policy-works-best-by-using-their-special-magic-politician-beam/  For more on Axonify see: https://axonify.com/  And JD blogs at: http://www.learngeek.co/ 

In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out? This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. For an accessible introduction to 'faces' in self-deception, see: https://www.psychologytoday.com/blog/philosophy-stirred-not-shaken/201505/self-deception-has-many-faces A more academic look at self-deception can be found in the paper: Z. Chance, M.I. Norton, The What and Why of Self-Deception, COPSYC (2015), http://dx.doi.org/10.1016/j.copsyc.2015.07.008. A draft version of this paper, available for free, can be found at: http://faculty.som.yale.edu/zoechance/documents/chancenorton2015currentopinion-acceptedmanuscript_002.pdf And an in-depth look at self-deception and impression-management can be found here: Farrow, T. F., Burgess, J., Wilkinson, I. D., & Hunter, M. D. (2015). Neural correlates of self-deception and impression-management. Neuropsychologia, 67, 159-174. It is available from: https://www.researchgate.net/publication/269724457_Neural_correlates_of_self-deception_and_impression-management The Yes, Minister scene demonstrating leading questions is available on YouTube at: https://www.youtube.com/watch?v=G0ZZJXw4MTA  The Goffman animation Ross referenced is also available on YouTube: https://www.youtube.com/watch?v=6Z0XS-QLDWM The podcast Ross mentioned, No Such Thing As A Fish, is available on iTunes or here: http://qi.com/podcast  32M's microchipping party was covered by BBC News. You can watch the clip here and decide for yourself if it is a marketing gimmick: http://www.bbc.co.uk/news/av/world-us-canada-40806583/wisconsin-company-offers-microchip-implants-to-employees  And, finally, our podcast on evidence-based practice is the most popular episode we've done. To find out more about 'four types of evidence', listen to it here: http://podcast.goodpractice.com/evidence-based-practice-for-hr-and-ld