What are the challenges facing L&D today, and how will these challenges evolve in the years ahead? On this week's show, Manchester Airport Group's Jill Julian joins Ross D and Ian to discuss the future of the profession. If you'd like to share your thoughts on the show, you can find Jill on Twitter @JillyTats, Ross @ross__dickie and Ian @Ianwheelans. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. The report Ross referred to is titled 'In-Focus: Preparing for the Future of Learning', and it can be accessed here.  

Are games in elearning a powerful tool for engaging learners or a gimmick that turns them off? Maybe they're a bit of both? This week on the GoodPractice Podcast, Emma Barrow from Yorkshire Building Society joins James, Ross G and Eoghan from the GoodPractice team to discuss elearning games. If you'd like to share your thoughts on the show, you can find Emma on Twitter @SavageNoodles, Ross @RossGarnerGP, James @JamesMcLuckie and Eoghan @EoghanScott. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Ross had to Google the ZX Spectrum after recording this episode, so here is the Wikipedia page if you're interested in doing the same: https://en.wikipedia.org/wiki/ZX_Spectrum The podcast Ross recommended, and where he got the definition of 'diurnal' from, was No Such Thing As A Fish: http://qi.com/podcast  And Eoghan's fact about Edinburgh property prices was covered by the Scotsman: http://www.scotsman.com/lifestyle/homes-gardens/how-much-do-you-need-to-earn-an-hour-to-buy-in-each-edinburgh-postcode-1-4539977 

Are we really undergoing a revolution in the workplace? Is work changing at all? And if it is, what do we need to do to adapt? This week on the GoodPractice Podcast, CIPD's David D'Souza joins Owen and Ross G to discuss the future of work. If you'd like to share your thoughts on the show, you can find David on Twitter @dds180, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. You can read about VUCA (volatility, uncertainty, complexity and ambiguity) on Wikipedia: https://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity For more on the "gig economy", see this piece in the Financial Times: https://ftalphaville.ft.com/2017/06/05/2189733/the-gig-economy-is-not-an-innovation/ Owen quoted William Gibson, the originator of the term "cyberspace". You can read more about him here: https://en.wikiquote.org/wiki/William_Gibson Owen's Typeform survey app can be found at: https://www.typeform.com/blog/inside-story/typeform-lite-the-making-of-a-new-mobile-app/ The other app he mentioned, MyTalkingPet, is available on the App Store. For an example, Ross took a photo of his cat and added Harry's speech from 'When Harry Met Sally'. Warning: it's incredibly annoying: https://twitter.com/RossGarnerGP/status/898493265116311553 The Future of Work is Human, by CIPD, is available from: https://www.futureworkishuman.org/ And our outro music was provided by our friend Mark Hendy, who blogs at: https://hendyshrblog.wordpress.com/ 

We speak about performance support almost every week on this show but, for some reason, we've never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify's principal learning strategist JD Dillon joins Ross G and Owen to share his experiences. If you'd like to share your thoughts on the show, you can find JD on Twitter @JD_Dillon, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Will Thalheimer's review of eLearning effectiveness can be found at: http://www.willatworklearning.com/2017/08/major-research-review-on-elearning-effectiveness.html And Ross' reference to control groups in Daniel 1:12 is available at: http://www.badscience.net/2010/05/politicians-can-divine-which-policy-works-best-by-using-their-special-magic-politician-beam/  For more on Axonify see: https://axonify.com/  And JD blogs at: http://www.learngeek.co/ 

In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out? This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. For an accessible introduction to 'faces' in self-deception, see: https://www.psychologytoday.com/blog/philosophy-stirred-not-shaken/201505/self-deception-has-many-faces A more academic look at self-deception can be found in the paper: Z. Chance, M.I. Norton, The What and Why of Self-Deception, COPSYC (2015), http://dx.doi.org/10.1016/j.copsyc.2015.07.008. A draft version of this paper, available for free, can be found at: http://faculty.som.yale.edu/zoechance/documents/chancenorton2015currentopinion-acceptedmanuscript_002.pdf And an in-depth look at self-deception and impression-management can be found here: Farrow, T. F., Burgess, J., Wilkinson, I. D., & Hunter, M. D. (2015). Neural correlates of self-deception and impression-management. Neuropsychologia, 67, 159-174. It is available from: https://www.researchgate.net/publication/269724457_Neural_correlates_of_self-deception_and_impression-management The Yes, Minister scene demonstrating leading questions is available on YouTube at: https://www.youtube.com/watch?v=G0ZZJXw4MTA  The Goffman animation Ross referenced is also available on YouTube: https://www.youtube.com/watch?v=6Z0XS-QLDWM The podcast Ross mentioned, No Such Thing As A Fish, is available on iTunes or here: http://qi.com/podcast  32M's microchipping party was covered by BBC News. You can watch the clip here and decide for yourself if it is a marketing gimmick: http://www.bbc.co.uk/news/av/world-us-canada-40806583/wisconsin-company-offers-microchip-implants-to-employees  And, finally, our podcast on evidence-based practice is the most popular episode we've done. To find out more about 'four types of evidence', listen to it here: http://podcast.goodpractice.com/evidence-based-practice-for-hr-and-ld   

In learning and development we often accept an organisation's design without criticism. But, if we're in the business of improving performance, don't we have a responsibility to challenge that design if we think it will help? This week on the GoodPractice Podcast, Mark Britz from the eLearning Guild joins Ross G and Owen to discuss how far we should push against organisational structures and processes. If you'd like to share your thoughts on the show, you can find Mark on Twitter @Britz, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Details of Dave Snowden's Cynefin framework can be found here: https://en.wikipedia.org/wiki/Cynefin_framework For more on Harold Jarche, see his website: https://jarche.com/ The Realities360 conference ran from July 26 - 28 this year. See the website for details: https://www.elearningguild.com/realities360/content/4900/2017-realities360-conference--home/ Owen's disputed Netflix anecdote can be read about at Digital Spy: http://www.digitalspy.com/tv/news/a834554/netflix-hits-back-20-billion-debt-inaccurate-report/ We pass no judgement on Adam Sandler's movies, but The Verge has an article titled: 'Netflix accuses its users of watching 500 million hours of Adam Sandler films'. Read it here: https://www.theverge.com/2017/4/17/15331674/netflix-adam-sandler-movies-half-a-billion-hours The Onion's story - 'How Bad For The Environment Can Throwing Away One Plastic Bottle Be?' 30 Million People Wonder - can be read here: http://www.theonion.com/article/how-bad-for-the-environment-can-throwing-away-one--2892 Ross recommended the film Plastic Ocean on Netflix, as an emotional jolt that has made him recycle a lot more. If you want to act as a commitment device, tweet him with the hashtag #IsRossRecycling?  

'Inspiration' is a word that means something different to different people, but at GoodPractice we feel that we're constantly looking to inspire and be inspired. So this week on the GoodPractice Podcast, we've invited Sean Brown from Virgin Money to share his thoughts on inspiration. We discuss approaches you can take to inspire your learners, and look outside our profession for sources of inspiration in the wider world. If you'd like to share your thoughts on the show, you can find Sean on Twitter @SeanBrownHRTech, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. The film 'Butterfly Circus' can be seen on YouTube at: https://www.youtube.com/watch?v=y_MCwlY6zzg. Steve Rayson's article on how to write engaging B2B headlines is available from Buzzsumo at: http://buzzsumo.com/blog/write-engaging-b2b-headlines-analysis-10-million-articles-shared-linkedin/. Details of 32M's decision to chip it's employees can be found at: https://www.sciencealert.com/for-the-first-time-a-us-company-is-implanting-microchips-in-its-employees. The company's own Q&A document can be found at: https://www.32market.com/public/images/QA.pdf. If you fancy joining a Working Out Loud group, see: http://workingoutloud.com. It could be an excellent source of inspiration for you! Next week, our guest is Mark Britz, speaking about L&D's relationship with organisational design.  

Here at GoodPractice, we often speak about learning tech as if everybody is already using it. This week, we want to take a step back for a discussion on getting started. So, today, international speaker and trendcatcher Ger Driesen of aNewSpring joins Ross and Stef to share his advice for anyone looking to launch their first online solution. If you'd like to share your thoughts on the show, you can find Ger on Twitter @GerDriesen, Ross @RossGarnerGP and Stef @Stefania_Scott. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. You can subscribe to Ger's learning notes at: https://www.anewspring.com/gers-learning-notes/. Cathy Moore's 'Is training really the answer?' blog can be found at: http://blog.cathy-moore.com/2013/05/is-training-really-the-answer-ask-the-flowchart/. Our case study on how Edrington use the GoodPractice toolkit is available at: http://www.goodpractice.com/our-clients/edrington/. A source for Stef's 'cacti vs cactuses' discussion is available here: http://grammarist.com/usage/cacti-cactuses/. And the story of Winona Ryder's connection to Polly Klass was covered by Newsweek: http://www.newsweek.com/sad-case-polly-klaas-190468. Finally, Sam Burrough's excellent blog on instructional design is available at: http://www.transform-elearning.com/duolingo-instructional-design-strategies/. Remember, to be in with a chance of winning an Amazon Alexa, leave a review on iTunes and send a screenshot of it to support@goodpractice.com. Full terms and conditions are available at https://s3.amazonaws.com/goodpractice-podcast/goodpractice-podcast-prize-draw-tcs.pdf. Next week, our guest is Sean Brown, from Virgin Money, speaking about inspiration for L&D.

Asking good questions, listening carefully, checking facts: all skills associated with journalists. But these are the exact same skills that can help us improve as learning and development (L&D) professionals. On this week's GoodPractice Podcast, L&D's editor-in-chief Martin Couzins joins Ross and Owen to share his insight into the crossover between those two professions, and the lessons you can learn from journalism. If you'd like to share your thoughts on the show, you can find Martin on Twitter @MartinCouzins, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. The Jeremy Paxman v Michael Howard interview that Martin referenced can be viewed on YouTube at: https://www.youtube.com/watch?v=pyqnu6ywhR4. Mary Meeker's 2017 Internet Trends report can be found at: http://www.kpcb.com/internet-trends. The tl;dr version can be found at TechCrunch, which includes a bullet list of key points and a highlights version: https://techcrunch.com/2017/05/31/mary-meeker-internet-trends-2017/. A good demo of Hololens can be seen here: https://www.youtube.com/watch?v=ihKUoZxNClA . The official Microsoft page for Hololens is at: https://www.microsoft.com/en-gb/hololens. This video demonstration of a Hololens game demonstrates Ross' point about the relatively low-quality graphics: https://www.youtube.com/watch?v=29xnzxgCx6I. Remember, to be in with a chance of winning an Amazon Alexa, leave a review on iTunes and send a screenshot of it to support@goodpractice.com. Full terms and conditions are available at https://s3.amazonaws.com/goodpractice-podcast/goodpractice-podcast-prize-draw-tcs.pdf. Next week, our guest is international speaker Ger Driesen, who will be sharing his advice for getting started delivering online learning.

We recently spoke about the importance of user experience design, but how does this differ in a learning context? On this week's GoodPractice Podcast: Julie Dirksen, author of 'Design for How People Learn', joins Ross and James to explore the importance of 'desirable difficulty'. If you'd like to share your thoughts on the show, you can find Julie on Twitter @UsableLearning, Ross @RossGarnerGP and James @JamesMcLuckie. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Julie has written about why 'clear and easy to understand' can be a bad thing at:http://usablelearning.com/2011/07/06/why-clear-and-easy-to-understand-can-be-bad/. She has also presented on UX for learning, which you can see here: https://www.slideshare.net/usablelearning/ux-for-learning-design. Finally, if you are interested in the conversation around Ericsson's work on deliberate practice, you can join the Facebook group at: https://www.facebook.com/groups/designforhowpeoplelearn/ . Remember, to be in with a chance of winning an Amazon Echo, leave a review on iTunes and send a screenshot of it to support@goodpractice.com. Full terms and conditions are available at https://s3.amazonaws.com/goodpractice-podcast/goodpractice-podcast-prize-draw-tcs.pdf. Next week, our guest is Martin Couzins, discussing journalism's tips for L&D.