
The Mindtools L&D Podcast
The Mindtools L&D Podcast is a must-listen for anyone involved in Learning and Development or Human Resources. The weekly show features regular appearances from the Mind Tools team plus special guests to get right to the heart of issues affecting the L&D and HR communities. From learning needs analysis and evidence-based practice through to the impact of technology on work and hot topics at industry conferences, you'll get critical insights into the world of work, performance and learning.
Latest episodes

May 22, 2018 • 38min
96 — Blockchain for L&D (Yes, really!)
Blockchain is an open, distributed ledger, that records transactions in such a way that it is nearly impossible to edit. That might sound technical, but it creates a level of trust that could reconstruct the architecture of the internet and change the nature of banking, government and education. Will this foundational technology have an impact on Learning and Development? In this week's podcast, aNewSpring's Ger Driesen joins Ross G and Owen to discuss. If you want to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @GerDriesen. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. Find out more about the aNewSpring platform at www.anewspring.com. The Open University produced a report on innovating pedagogy which includes a nice summary of blockchain's potential at: https://iet.open.ac.uk/file/innovating_pedagogy_2016.pdf Digital Trends ran a series of articles on blockchain that cover some of the opportunities and challenges this technology faces: https://www.digitaltrends.com/computing/beyond-bitcoin-how-blockchain-will-reshape-the-future/ You can see the LeBron James shot that Owen referenced at: https://www.inc.com/john-brandon/this-one-quote-from-lebron-james-could-change-your-life-seriously.html It was discussed in more detail on USA Today at: https://eu.usatoday.com/story/sports/nba/2018/05/06/lebron-james-iconic-game-winning-shot-cavaliers-raptors-game-3/584519002/ The Freakonomics episode Ross referenced is at http://freakonomics.com/podcast/misused-psychology-terms/. The original academic paper was: Lilienfeld, S. O., Sauvigné, K. C., Lynn, S. J., Cautin, R. L., Latzman, R. D., & Waldman, I. D. (2015). Fifty psychological and psychiatric terms to avoid: a list of inaccurate, misleading, misused, ambiguous, and logically confused words and phrases. Frontiers in psychology, 6, 1100. This was also covered, with a handy graphic, on Stack Exchange: https://english.stackexchange.com/questions/6209/what-is-meant-by-steep-learning-curve Finally, the site Ross referenced where you can buy designers a cup of coffee was ko-fi.com.

May 15, 2018 • 38min
95 — Recommendations: Human vs machine
Smart recommendation systems are commonplace across consumer sites like Amazon, Netflix and Facebook. But how do they compare with recommendations from a trusted human? In this episode of the GoodPractice Podcast, Ross G and Owen are joined by Filtered's Marc Zao-Sanders to discuss some of the difficulties around machine recommendations and their place in learning. If you want to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @MarcZaoSanders. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. The Tim Harford blog that Ross suggested (literally a list of recommendations) can be found at: http://timharford.com/2018/04/understanding-algorithms/ If you're interested in 'hardening', check out: https://www.rhs.org.uk/Advice/profile?PID=386 The Washington Post article Owen discussed is at: https://www.washingtonpost.com/news/speaking-of-science/wp/2018/05/04/one-space-between-each-sentence-they-said-science-just-proved-them-wrong-2 And Ross' Guardian story about Sainsbury's can be found at: https://www.theguardian.com/business/2018/may/06/rotten-results-sainburys-drops-project-to-halve-food-waste

May 7, 2018 • 35min
94 — Challenging trends in L&D
Following last week's live episode, Ross G and Owen revisit some of the topics covered with the help of our friend Anthony Williams. We discuss whether L&D professionals really reflect on their practice, how design decisions can exclude certain groups, and whether L&D has a God complex. If you want to share your thoughts on the show, you can tweet us at @RossGarnerGP, @OwenFerguson and @Bullsboy. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. With thanks to @Jo_Coaches, @AndyLancesterUK, @PhilWillcox and @Dannyboy83 for prompting these discussions. If you want to know what a 'God complex' is, check out Wikipedia: https://en.wikipedia.org/wiki/God_complex The origin of the phrase 'the willies' is explained by How Stuff Works: https://people.howstuffworks.com/the-willies.htm The Kineo 'Stream of Thought' podcast is available on SoundCloud: https://soundcloud.com/kineos-stream-of-thought You can find out more about the Kernit typeface at Gizmodo: https://gizmodo.com/kernit-is-the-jim-henson-inspired-typeface-muppet-fans-1825719538 And, finally, you can find Anthony's podcast 'Reality TV Warriors' on Twitter @RTVWarriors.

May 1, 2018 • 1h 1min
93 — Live from London: What is the state of the nation?
In our second LIVE episode, Ross G and Owen pitched up on the first night of the CIPD Learning and Development Show to ask: What is the state of our profession in 2018? We tackled this question in front of a live audience of L&D professionals, with special guests Andy Lancaster from CIPD; Jo Cook from Training Journal; and Phil Willcox from Emotion at Work. If you want to share your thoughts on the show, you can tweet us at @RossGarnerGP and @OwenFerguson, or @GoodPractice and @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. Our guests can be found @AndyLancasterUK, @LightbulbJo and @PhilWillcox. The CIPD 'UK Working Lives' survey for 2018 is available at: https://www.cipd.co.uk/knowledge/work/trends/uk-working-lives CIPD's joint research with Towards Maturity, 'Driving the New Learning Organisation', is: Overton, L. (2017). Driving the new learning organisation. Training & Development, 44(4), 9, available at: https://www.cipd.co.uk/Images/driving-the-new-learning-organisation_2017-how-to-unlock-the-potential-of-Land-d_tcm18-21557.pdf Jo summarised her ideas in a couple of blog posts for Training Journal. Part 1 is at: http://www.trainingjournal.com/articles/opinion/your-ld-department-business-focused-enough Part 2 is at: https://www.trainingjournal.com/articles/opinion/your-ld-department-business-focused-enough-pt2 She also referenced LinkedIn Learning's '2017 Workplace Learning Report': http://ilpworldwide.org/wp-content/uploads/2017/03/LLS-2017-Workplace-Learning-Report.pdf And Leo's 'Measuring the Business Impact of Learning - 2018 Survey Results': https://leolearning.com/resources/measuring-business-impact-learning-2018-survey-results/ The papers Owen cited were: Gal, D., & Rucker, D. (2017). The Loss of Loss Aversion: Will It Loom Larger Than Its Gain?, available at: https://onlinelibrary.wiley.com/doi/abs/10.1002/jcpy.1047 Yechiam, E. (2018). Acceptable losses: the debatable origins of loss aversion. Psychological research, 1-13, available at: https://link.springer.com/article/10.1007%2Fs00426-018-1013-8 Jeff Bezos' letter to shareowners is online at: https://www.sec.gov/Archives/edgar/data/1018724/000119312518121161/d456916dex991.htm Marni from Google referenced a paper on the 'hidden curriculum in digital education': Edwards, R. (2015). Software and the hidden curriculum in digital education. Pedagogy, Culture & Society, 23(2), 265-279, available at: https://www.tandfonline.com/doi/abs/10.1080/14681366.2014.977809

Apr 24, 2018 • 39min
92 — Best of breed ecosystems vs the LMS
For years the Learning Management System (LMS) has been the foundation of corporate learning but, instead of asking one technology to do everything, why don't we pick and choose the best tools for each job? This week on the podcast, Ross G and Owen are joined by ASOS' Adam Harwood to ask whether a 'best of breed ecosystem' is a better approach to learning platforms. If you want to share your thoughts on the show, you can tweet us at @RossGarnerGP, @OwenFerguson and @AdamHarwood26. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. If you're in the mood for an egg coffee while you listen, check out BBC Good Food: https://www.bbcgoodfood.com/recipes/vietnamese-egg-coffee The book Owen recommended was The Secret Barrister, available online from Amazon: https://www.amazon.co.uk/Secret-Barrister-Stories-Law-Broken/dp/1509841105 A good summary of Nudge, by Richard Thaler and Cass Sunstein, can be found on Wikipedia: https://en.wikipedia.org/wiki/Nudge_(book) From the archives, we heartily recommend an evening of fun with the app 'My Talking Pet': http://wobamedia.info/

Apr 17, 2018 • 38min
91 — Business impact of L&D
We’re all familiar with terms like ‘return on investment’, but do we really understand what they mean? Or are we the ‘nerd in the schoolyard’, pretending to know what the cool kids are talking about so they won’t steal our lunch money? This week on the podcast, Ross D and Owen are joined by guest Ajay Pangarkar to discuss the business impact of L&D. If you want to share your thoughts on the show, you can tweet us at @ross__dickie, @owenferguson and @bizlearningdude. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. The free version of the VSCO app can be downloaded for IOS or Android here. The book Ajay mentions is The Fifth Discipline by Peter M Senge. Finally, for tickets to our upcoming live show, visit goodpractice.com.

Apr 10, 2018 • 39min
90 — Marketing tactics for L&D
What lessons can L&D practitioners learn from the world of marketing? What are the specific challenges of marketing in a learning context? This week on the podcast, Ross D and Stef are joined by Yvonne Chen, VP of Marketing at Udemy for Business, to discuss tactics for engaging and inspiring learners. If you want to share your thoughts on the show, you can tweet us at @ross__dickie, @Stefania_Scott and @ChenEnnovy. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. You can take the 'Great British Creativity Test' here. The book Yvonne mentioned is 'The 100-Year Life' by Lynda Gratton and Andrew Scott. Finally, for tickets to our upcoming live show, visit goodpractice.com.

Apr 3, 2018 • 33min
89 — Introducing learning design
For nearly two years, we've been discussing work, performance and learning on this podcast. But we've never yet tackled 'learning design'. This week on the GoodPractice Podcast, Ross G and James are joined by ELTjam's Nick Robinson to do just that. We explore the controversial idea that you can't design 'learning', compare approaches, and ask whether compliance training can be 'delightful'. If you want to share your own thoughts or ask questions about learning design, you can tweet us at @RossGarnerGP, @JamesMcLuckie and @ELTjam. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. For more from ELTjam, visit eltjam.com or check out their Barcelona conference at ielt18.innovateevents.com. Vygotsky's 'zone of proximal development' is explained well on Wikipedia. The podcasts Ross recommended were: Song by Song and Houston, We Have a Podcast. Both are available on iTunes. Finally, for tickets to our upcoming live show, visit goodpractice.com.

Mar 27, 2018 • 38min
88 — Machine learning is here!
Machine learning is something you probably hear a lot about these days. But what is it? And more to the point, what can it do, and what questions should L&D be asking suppliers? GoodPractice Technical Director Jonny Anderson joins Justin and Owen on this week’s show to demystify machine learning and talk through its great potential. If you want to share your own thoughts or ask questions about machine learning, you can tweet us at @WriterJustin, @owenferguson, and @biofractal. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com.

Mar 20, 2018 • 40min
87 — Building a learning culture
What is a learning culture? Why should we want one? And most importantly, how do we build one? Michelle Ockers joins Justin and Owen this week to lay out a roadmap for creating a learning culture in any organisation. If you want to share your own thoughts and experiences with learning cultures, you can tweet us at @WriterJustin, @owenferguson, and @MichelleOckers. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. The papers about ‘growth mindset’ that Owen talked about are here: http://journals.sagepub.com/doi/abs/10.1177/0956797617739704?journalCode=pssa and here: http://marginalrevolution.com/marginalrevolution/2018/03/growth-mindset-replicates.html
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