Join Pat, Cody, Jeff, James, and Chris in a lively discussion on winning client loyalty through transparency, vulnerability, and authentic relationships. They share personal anecdotes, explore the benefits of 'getting naked,' and offer advice on prioritizing service to build strong client connections. The episode is sprinkled with humor and real-life examples of exceptional customer care.

The podcast discusses the importance of conflict in teams and organizations, emphasizing the benefits it brings such as depth in relationships and fostering innovation. It explores the impact of cultural nuances on conflict and personal experiences and attitudes towards conflict. The episode emphasizes the importance of healthy conflict in the workplace, highlighting the negative consequences of avoiding conflict. It also explores the upside of conflict, including deepening relationships and improving decision-making.

Pat and Cody explore why so many companies hire poorly. They present three qualities to look for in an interview that have nothing to do with technical expertise or experience, and they reveal the most dangerous hire that companies should avoid at all costs. The model referenced in the podcast can be found at: https://www.tablegroup.com/books/ideal-team-player

In this first episode, Pat and Cody discuss why the smartest companies don’t always win. He presents organizational health as the greatest competitive advantage in business and takes us back to his first job to discuss where it all started.

Sit across the table from one of the foremost experts in leadership and business. In his simple and approachable style, Pat tackles every topic related to the world of work (and some that aren’t).  From culture to family to building world-class organizations, Pat brings his wisdom, humor, and insight together to provide actionable advice for leaders everywhere.