ILTA Voices

In this podcast the speakers will discuss how can legal operations teams work with each other on both sides of the client/law firm equation. What are best practices? How can a firm improve the client's experience?   Moderator: @Damian Priamurskiy - Project Management & Delivery Specialist, Lowenstein Sandler LLP  Speakers: @Julianne Kasprzyk - Paralegal Manager, Investment Management, Lowenstein Sandler LLP  @Donald Knight - Director of Legal and Tax Operations, Crown Castle  Recorded on 02-23-2024.

In this podcast, the guest speaker, an expert in utilizing Large Language Models in the legal arena, discusses challenges and benefits of incorporating LLMs in legal departments. Topics covered include overcoming resistance, training lawyers, aligning LLMs with legal strategy, integrating LLMs with existing software, and using LLMs for tasks like contract drafting and e-discovery.

The podcast discusses the role of AI powered chatbots as digital research assistants, focusing on challenges faced during implementation, various use cases for chatbot systems, updating and maintaining knowledge, advancing AI-powered systems, and the importance of diverse viewpoints in using chatbots.

Joy Heath Rush, CEO of ILTA, discusses the importance of love in leadership and making tough decisions. The podcast explores the power of authenticity, small gestures, and leaving a positive impact. It provides advice for new managers on understanding customers, being a truth teller, and managing people without higher fire authority. The significance of trust, transparency, and presence in communication and relationship-building is also highlighted.

In legal operations and other knowledge or practice management roles, there's often a lot less structure and clarity on the types of roles and career progression available in the industry.    In this podcast session, we'll talk through some ways to first figure out what your options are, then how to get started down the path you want to be on, and where to turn for help when it's not available within your org.    Questions the moderator asked the panelists   - Tell us a bit about your professional journey and when you were able to steer your own ship with regards to your roles within a law firm.   - What steps did you take and research did you have to do to clarify your vision for your next role?   - What were some ways that you were able to communicate with management/leaders to get them aligned with your goals and vision for your next career moves?  - Did you run into any unexpected obstacles and how did you overcome them?  Do you have any advice for others that may be seeking a change in their current role?   Moderator: Harriet Joubert-Vaklyes- Senior Project Manager, Legal Operations, CBRE Panelists:   Danette Shaifer - Facilitator, Relationship Intelligence Coach, Learning Strategist, Florishion Consulting Amy Wegener- Executive Coach and Consultant, AB Wegener LLC  Esther Bowers - Chief Practice Innovation Officer, Honigman LLP   Recorded on 1-25-2024

Expert discusses top cybersecurity threats faced by law firms and provides best practices for protecting sensitive client data. Emphasis on encryption methods, endpoint security, detection and incident response, and building a security-conscious culture within organizations.

Nicki Kastellorizios-Lee and Marion Miller discuss their career journeys in the legal IT field, highlighting the importance of collaboration and balancing work. They share advice on overcoming perfectionism and embracing joy in pursuing personal goals.

Thought leaders discuss legal technology trends in corporate legal operations, including the impact of AI, use of existing tech tools, and effective utilization of data.

Trial Support is often not just for trials. It comprises of arbitrations, mediations, business development proposals, hearings on dispositive motions and/or an in-depth presentation to name a few. In this podcast panel interview, the panelists discussed the various types of presentations, tools, considerations, setup and tips and trick they use when sitting on the "hot seat."    Questions that Jill asked the panelists: 1.         How did you get here (brief background of lit experience that led to wanting to be ‘in the hot seat’)?  2.         How do you ‘market’ your skillset within the firm?    3.         What are the presentation types/tools most used by you/your firm?  4.         What are the most important considerations when determining which presentation type will be the best choice for the              forum?  5.         What to do when technology fails?  6.         What are some tips and tricks you’ve learned through your years sitting in the hot seat? Moderator: @Jill Okerlund Pigeon- Legal Process Coordinator,  Robinson Bradshaw Panelists: @Timothy Piganelli - CEO, The Piganelli Consulting Group, Inc. @Stephanie Mills - Manager, Discovery Services, Cassels Brock & Blackwell LLP @David Gomez - Practice Support Project Manager, Robinson Bradshaw Recorded 12-18-2023

Whether it is a technical implementation, a change management process or simply and idea that didn't work, we all have times when we fail but it is how we deal with it and what we learn from it that matters. In this podcast interview panel session, hear from two panelists on their worst respective experiences and how they overcame the adversity, setbacks and more.     Questions the moderator will ask the speakers:  -Tell me about your experience with the first project or process that you implemented   -What challenges did you face?  -What did you learn from it? -Do you have some best practices or key takeaways that you can share? Moderator: @Natasha Tucker - Director, Business Development Operations, Bennett Jones LLP Speakers: @Eric Feldman - Wiggin and Dana, Director of Innovation and Knowledge Management @Rachel Shields Williams - Knowledge Management Enablement & Insights, Sidley Austin LLP