#0001: Joyous Leadership Series: Leadership Advice from Joy Heath Rush

Joy Heath Rush, CEO of ILTA, discusses the importance of love in leadership and making tough decisions. The podcast explores the power of authenticity, small gestures, and leaving a positive impact. It provides advice for new managers on understanding customers, being a truth teller, and managing people without higher fire authority. The significance of trust, transparency, and presence in communication and relationship-building is also highlighted.