HBS Managing the Future of Work

Harvard Business School
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Dec 15, 2021 • 34min

SHRM’s Johnny C. Taylor Jr. on updating the HR playbook

How well is HR heeding its own advice to workers and reinventing itself to remain relevant and productive? Society for Human Resource Management president and CEO, Johnny C. Taylor Jr., on the importance of workplace culture, reskilling, and expanding the talent pool.
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Dec 1, 2021 • 30min

Hubert Joly on humanizing the profit motive

Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach can boost the bottom line. 
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Nov 17, 2021 • 31min

Lisa Cook on why inclusion benefits the economy and economics 

Economist Lisa Cook discusses her pioneering work on the cost of exclusion—the economic consequences of innovation lost due to racism and sexism. The versatile scholar and policy expert also reflects on her career path and her role in promoting diversity in the field of economics.     
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Nov 3, 2021 • 28min

Workforce continuity as competitive advantage

Barak Eilam, CEO of customer-service AI vendor NICE, explains how fostering careers and promoting diversity helps attract tech talent.  
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Oct 20, 2021 • 39min

Bringing hidden workers into focus

If workers are in short supply, why do employers continue to use digital gatekeepers that screen out millions of capable individuals? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to share insights from the project’s research collaboration with Accenture on the “hidden worker” problem.
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Oct 6, 2021 • 31min

Slack’s Brian Elliott: Digital-first elevates output and diversity

Slack is a mainstay of remote work. But when Covid-19 hit the company behind the software had to pivot from an in-person orientation to digital-first. VP Brian Elliott, leader of the firm’s Future Forum consortium, explains how remapping work means reimagining the organization.
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Sep 22, 2021 • 21min

Guest appearance: Joe Fuller on Enrollment Growth University

Managing the Future of Work project co-chair and podcast co-host, Joe Fuller joins Eric Olsen on Helix Education's Enrollment Growth University. How can colleges address the middle skills gap while readying students for the job market? Work-based learning and better career services are key.
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Sep 8, 2021 • 30min

Cultivating an organizational growth mindset

“Tiger” Tyagarajan, CEO of professional services firm Genpact, on post-Covid workforce challenges, how to foster a culture of adaptability, and the imperative and benefits of diversity.
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Aug 25, 2021 • 36min

Coursera: From virtual lecture hall to platform for lifelong learning

Coursera Chief Enterprise Officer, Leah Belsky, on how online education is facilitating workforce development, mitigating Covid job losses, promoting diversity, transforming teaching, and enabling lifelong learning. She also discusses the company’s decisive shift to remote work.
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Aug 11, 2021 • 30min

How to make hiring more equitable

Harvard sociologist David Pedulla unpacks the hiring process. How do race, gender, and work history influence the gatekeepers? What assumptions guide their decision-making and how can social science help level the playing field? 

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