HBS Managing the Future of Work
Harvard Business School
Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
Episodes
Mentioned books
Mar 30, 2022 • 29min
Working with software robots
How far up the white-collar value chain is automation pushing and what's the optimal mix of human and machine intelligence? Bill Kerr interviews Daniel Dines, co-founder and CEO of robotic process automation (RPA) giant UiPath.
Mar 9, 2022 • 27min
Iron Mountain's hybrid workforce transformation
How do you manage a digital transformation while steering a heavily frontline business through a pandemic? Iron Mountain CHRO Edward Greene explains how the 70-year-old records management company is developing talent internally and staffing up to enter new markets.
Feb 23, 2022 • 31min
MFW research: Rethinking low-wage work
What's the business case for upgrading low-wage, high-turnover jobs? Joe Fuller joins his Managing the Future of Work co-chair and podcast co-host, Bill Kerr, to unpack the project's recent report, Building From the Bottom Up.
Feb 9, 2022 • 26min
Goodwill’s Steve Preston on how to upcycle career prospects
Goodwill Industries International may be synonymous with thrifting but the 120-year-old nonprofit is a major provider of workforce development and skills training. President and CEO, Steve Preston, explains the international organization’s mission, how it works with employers and partners to bolster opportunity for underserved individuals, and how it’s keeping physical and virtual doors open through the pandemic.
Jan 26, 2022 • 33min
Josh Bersin on why CHROs are at the center of the action
HR is reinventing itself on the fly and under increasing pressure. HR expert Josh Bersin explains how the field is adapting to play a more varied and strategic role amid economic, technological, demographic, and cultural change.
Jan 12, 2022 • 32min
Contingent to career: Kelly Services’ Peter Quigley on reinventing work and creating good jobs
In its 75 years, Kelly Services has gone from temp agency to skills broker, outsourcing firm, workforce development provider, and source of labor market research. CEO Peter Quigley discusses how employers and workers are approaching contingent work, Covid-19’s role in driving innovation and flexibility, “hidden workers” and what’s behind the Great Resignation.
Dec 15, 2021 • 34min
SHRM’s Johnny C. Taylor Jr. on updating the HR playbook
How well is HR heeding its own advice to workers and reinventing itself to remain relevant and productive? Society for Human Resource Management president and CEO, Johnny C. Taylor Jr., on the importance of workplace culture, reskilling, and expanding the talent pool.
Dec 1, 2021 • 30min
Hubert Joly on humanizing the profit motive
Can businesses afford to see employees in terms other than unit labor cost? How do you factor the Golden Rule into a profit and loss statement? Former Best Buy CEO Hubert Joly explains how unlearning business orthodoxies helped him prove that a human-centered approach can boost the bottom line.
Nov 17, 2021 • 31min
Lisa Cook on why inclusion benefits the economy and economics
Economist Lisa Cook discusses her pioneering work on the cost of exclusion—the economic consequences of innovation lost due to racism and sexism. The versatile scholar and policy expert also reflects on her career path and her role in promoting diversity in the field of economics.
Nov 3, 2021 • 28min
Workforce continuity as competitive advantage
Barak Eilam, CEO of customer-service AI vendor NICE, explains how fostering careers and promoting diversity helps attract tech talent.
