

Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Skilled Trades Syndicate - Tersh Blissett and Josh Crouch
Ready to revolutionize your home service business? Tune into the Service Business Mastery Podcast! We dive deep into automation and AI, including swarm agents, AI chatbots, and AI voice agents, to help you streamline and optimize your operations. Whether you're in HVAC, plumbing, electrical, or any other home service trade, we cover leadership, marketing, finance, pricing, and HR to give you the edge you need. Click here to transform your business and embrace the future today!
Episodes
Mentioned books

Mar 1, 2019 • 22min
227: The Future of Home Service Diagnostics w Brian Courtney
Tersh & Brian talk about an amazing new technology that is revolutionizing the maintenance portion of the home & light construction HVAC industry! LifeWhere is a tool that can monitor your HVAC system remotely to help diagnose problems before you even knew you had them! Find out more at http://lifewhere.com/tersh/ or call them at (855)LfW-here (855)539-4373 Reach out to Tersh online on Instagram, FaceBook, and LinkedIn by searching for Tersh Blissett Read what Tersh is reading here... https://t2m.io/RY1p1hjK --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Feb 28, 2019 • 35min
226:FLIP THE INTERVIEW PROCESS ON ITS' HEAD w Alyssa Light
We talk with Alyssa Light about flipping the interview process completely around to create a culture that retains employees. Click the link below to get your copy of the email template! https://t2m.io/40FyXDZ2 Tersh@bluecollarroots.com on FB & IG @tershblissett Books I recommend https://t2m.io/RY1p1hjK --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Feb 20, 2019 • 1h 2min
225: It's Funny You Should Mention That...w David Holt
Tersh talks with David Holt about his role within the HVAC industry, and 3 goals he has determined to be key in successful home service businesses. Make clients smile Get PAID! Grow through referrals and reviews Check out these websites: www.Airmaxxlite.com www.gotosummit.com www.HVACtoday.com Reach out to David @ Davidh@ncihvac.com David@4ultimate.com Cell 706-332-2212 --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Feb 9, 2019 • 35min
224: Profit First for Contractors w/ Shawn Van Dyke
Owners don't pay themselves enough. Who else would work crazy hours with little to no pay?! Shawn talks to us about the Profit First strategy as it relates to the construction industry! Tersh and Shawn dive into Shawn's new book, and talk a little as to why he decided to write the book. Find Shawn here: connect@shawnvandyke.com https://www.instagram.com/profitfirstcontractor/ https://www.linkedin.com/in/shawnvandyke/ https://shawnvandyke.com/ Find Tersh here: Tersh@bluecollarroots.com https://www.instagram.com/tershblissett/ https://www.linkedin.com/in/tersh-blissett-137121a3 --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Feb 1, 2019 • 54min
223: Breaking into the Home Performance Service Industry w Nate Adams
Nate Adams talks with Tersh about what it takes to get started in the Home Performance Industry. The problems you will solve as a contractor go far beyond selling indoor air quality products! Get BPI certified. You will need to choose which path you will take when presenting the products if youre the contractor… Path A- Free Quote Path B- Paid Plan 4 Phases of the Paid Plan 1- Initial Consultation 2- Comprehensive Planning Process 3- Performing the Project 4- Continuous Optimization You can purchase a FooBot here: https://t2m.io/fdeS1oKt The books we talked about in this episode are listed here: https://t2m.io/vkNB4Ks3 The Tools Nate mentioned you need to get started with Home Performance 2.0: https://t2m.io/kE4s62cW Free Chapters from Nate's new book http://bit.ly/HVACContractorsChapters You can reach Nate online at Nate@energysmartohio.com or on Facebook. Reach Tersh online at Tersh@bluecollarroots.com or on facebook or linkedin --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Jan 26, 2019 • 31min
222: The Good, Bad & Ugly of Changing Careers
Tersh is revealing behind the scenes of how he gets the right new team members before they are even interviewed. If you want to reach out to Tersh, you can email him at Tersh@bluecollarroots.com If you want to know what Tersh is reading, just click this link for a full list of his starter books https://kit.com/Tersh Bad Freedom Starts at $10 if you have no experience. You will touch equipment that you have never seen before, and sometimes there will be no instructions on how to fix it...other than tech support and other techs. The training will challenge you from time to time. Our tools are expensive, and we will not allow you to use cheap tools. They are a direct reflection of your skill, and cheap tools make your job take longer and are a potential hazard to you. 0 micro management - you can drown yourself if you let the freedom get to your head. Ugly You must put forth effort to learn some on your own outside of the workplace training. We do not currently offer insurance simply because not enough people here need it. The job is hot and sweaty during the summer months. You will get nasty from time to time. If you do not catch on to the technical side of things, you will have to study and work on it on your own time, or we will work to find you a different place of employment. We have a fixed overhead dollar amount that we must meet each day/week/month in order to stay in business, you will have freedom, but if those overhead dollars are not being met then we will be forced to put someone in your van who can reach those minimum standards. I do not tolerate gossip...it is a fireable offense on the first offense. I do not tolerate blaming others for a mistake that happens. I don't fire people for making mistakes, but I will for blaming others for a mistake that happens. Good- Freedom You will grow immensely within the HVAC community because we expect and teach the proper methods of making repairs...even if it takes longer than other companies. One of our core values is People of Profits, and we take that one to heart. It is our goal to grow you as an individual first and a tech second. We expect you to catch on with the technical side of things too though. We have a tool reimbursement program. There is no guessing when you will get a pay raise. You do not even have to ask for one...you simply complete the tasks required to increase your pay. You are awarded commission and bonuses based on productivity. Training is paid for by us! 0 micro management Our books, policies, & goals are 100% openbook, so there is nothing hidden. If you want to know, all you have to do is ask, and I'll walk you through it all. We all make mistakes, and an honest mistake will never be held against you. Andrew Greaves videos His Brother in-law (Brian) ride along - https://youtu.be/z5gIu9hGkw8 Brian's van walk around - https://youtu.be/vS-Lqa5OTuY --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Jan 19, 2019 • 21min
221: David vs Goliath- How Solderweld is Shaking Up the HVAC Industry
Tersh talks with Lance Robinson of Solderweld about how he was able to break into the HVAC industry, and what it's like competing with the really old manufacturing companies. Solderweld provides the best product to solder aluminum coils for hvac systems. Solderweld.us - website https://www.trutechtools.com/search.asp?keyword=solderweld - buy solderweld here --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Jan 11, 2019 • 18min
220: 2018 Review of IceBound & Growing from a Loss of Revenue to $750k in Revenue
This episode is a short recap of what happened throughout the year with IceBound and the Service Business Mastery Podcast. We talk about generating $750k in revenue in the first year of business and the following programs we used at IceBound to perform that growth. -The New Flat Rate -Service Titan -BizPal -GrowMyHVAC -Outdoor University -Ford -GreenSky -ST Payments -Marketing 360 -Office 365 -Jive Communications -ADP Payroll -QuickBooks Online If you have any questions, feel free to reach out to Tersh@bluecollarroots.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Jan 5, 2019 • 33min
219: 10 Ways Proper Leadership will Maximize Business Growth w/ Jesse Cole
Tersh & Jesse -Elimination of having to make more decisions throughout the day than needed. -Pour knowledge into everyone around you. -Love your staff and they will love your clients. -Offer the former President an internship. -Get out of your office. -Write down 10 ideas every morning. -Go on a vacation to get out of your bubble. -Invest in your team. (better book club) -You work for your team, not the other way around. -Reward your team when they do something right rather when they do something wrong. Find Jesse Cole https://www.linkedin.com/in/yellowtuxjesse/ https://thesavannahbananas.com/ Find Tersh Blissett https://www.linkedin.com/in/tersh-blissett-137121a3 http://bluecollarroots.com/podcasts/service-business-mastery/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Jan 4, 2019 • 34min
218: 5 Steps to generating $30 Million a Year in 7 Years with Tommy Mellow - Home Service Millionaire
Tersh & Tommy talk about Tommy's move from $50,000 in debt all the way to $30 million in revenue over the period of 7 years. We discuss the new book Tommy just released called the Home Service Millionaire which focuses on the five topics listed below. Mindset of the Owner Thinking like a millionaire Keeping Score Turning on the leads when it counts How to hire A players Reach out to Tommy at A1leadmanager@gmail.com or linkedin & facebook Tommy Mellow Reach out to Tersh at Tersh@bluecollarroots.com or on facebook Tersh Blissett --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support


