Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

Tersh Blissett & Josh Crouch
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Aug 11, 2021 • 31min

535. Do you own a business or a fancy job? with Chris Miles

Tersh welcomes Chris Miles, of Money Ripples, to discuss whether you are a business owner or own a fancy job? Here is a little information about Chris Chris Miles is the founder of Money Ripples, I am a leading authority on quickly creating wealth by increasing monthly cash flow. I have shown hundreds of entrepreneurs, high-paid employees, and hundreds of thousands internationally, how to free up or generate TENS OF THOUSANDS of dollars each year! I was the VP of Coaching for the highly reputable Freedom Fast Track company, and have been featured in US News, CNN Money, Bankrate.com, Bigger Pockets, and have a high reputation for getting my clients fast, life-altering results. Many of my clients accelerate their results where they have the option to retire in less than 5-10 years! My passion is helping entrepreneurs, and high-income employees, become financially prosperous TODAY, and in the future, by finding & fixing their money leaks and creating passive income, so they can live the life they want NOW. To date, we have helped over 800 of our clients find over $250 Million! On today's episode, Tersh talks with Chris about how to avoid leaving money on the table by modernizing your website. Our Deep Dive~ How 26+26+26=100 The importance of tracking your current website’s metrics Actionable tips to make your website better today ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://buzzworthy.biz/ - https://ruleof26.com - https://www.linkedin.com/company/urbuzzworthy/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Aug 4, 2021 • 50min

603. Donna Serdula - Network in your Pajamas and Boost your Business on Linkedin

Tersh and Josh welcome Donna Serdula, of Linkedin Makeover, to discuss how to "Network in your Pajamas and Boost your Business".  Here is a little information about Donna: Donna Serdula realized early on the power of Linkedin and started creating and writing profiles for others way back in 2009 for her Business, Vision Board Media. She has successfully worked with over 6,000 bios on Linkedin, giving them a much needed makeover! Donna has also a successful author of "Linkedin Profile Optimization for Dummies". Donna is a known Linkedin profile expert and Public Speaker. On today's episode, Tersh & Josh talk with Donna about how to network in your pajamas and boost your business on Linkedin Our Deep Dive~ Networking while sitting in your PJ's! 4 keypoints to optimizing your Linkedin Profile "Your network is your net worth" ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://linkedin-makeover.com - https://www.linkedin.com/in/todonna/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 28, 2021 • 48min

604. The Government is Paying You to Take Out A Loan

Tersh and Josh welcome Joshua Kim of 7a Accelerator, to discuss why the government is paying YOU to take out a loan and how you can get in on these programs! Here is a little information about Josh: Joshua Kim is the founder and CEO of 7a Accelerator, a company that provides consultations, resources, and concierge-style assistance for business owners on capital solutions and securing the right SBA lender. By leveraging $2.5M+ in SBA 7(a) financing, he purchased his first businesses at 19 and 20 years old. A transactional entrepreneur, he is an expert in M&A and government-guaranteed financial instruments. On today's episode, Tersh & Josh talk with Josh about how to leverage the government programs to get working capital for your business within the next 30 days! Our Deep Dive~ Not all banks  are created equal. Make sure you work with a qualified SBA lender who has actually CLOSED and FUNDED loans for companies like yours. Ask bankers hard questions, YOU are the customer, YOU are in the drivers seat, not them.  You don't need perfect credit. (We have a referral if you need a little bit of cleanup...) You don't need a ton of personal collateral. I bought my first business with an SBA loan at 19 and had no more than $20k to my name for securing a $1.2M loan. You don't have to have been in business for 2+ years to get a loan, you can use it to scale/supplement growth on newer companies as well.  SBA loans don't require as much paperwork as you would think and approval process and timing can be less than 30-45 days if you work with the right lenders. (See point #1!) SBA loans are for more than just buying a building   , you can also buy your first or buy another home service business with one, or buy out a partner. General growth and working capital are also common and eligible uses, as well as refinancing of over more expensive debt.  SBA financing can help larger companies too. Even if you have $10-15M a year in revenue, SBA financing is likely going to be a much easier route than traditional bank financing.   Right now the SBA has some active incentives that are ONLY good for new loans closed over the next 80-90 days: 90% Guaranty vs 75%. This means the bank has less risk on giving an SBA loan and is more willing to lend on an aggressive deal. 3 months of free payments up to $9,000/mo. That's right - the first 3 months of your loan be paid for by the SBA, if you close before October 1st. Guarantee Fee Waiver. The way the SBA doesn't lose money every year on the loans they guarantee through partner banks is by a small insurance premium of sorts charged on every loan varying between 3.5-3.75%. RESOURCES Learn more by visiting - https://7accelerator.com/servicebusinessmastery-  - https://www.linkedin.com/in/joshuaekim/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 22, 2021 • 60min

534. How I Operate My Business 100% Remotely & Virtually w_ Stephen Christopher & Tersh

I am absolutely honored to be interviewed by one of my best friends on today's episode. We talk about how I am able to operate my HVAC business 100% remotely and some of why we were thinking remote workplaces before it was cool! This episode was actually recorded in April of 2020, and we didn't know how massive this knowledge would affect how we would survive through the year 2020.    Huge shoutout to my pal Stephen Christopher for taking time out of his busy schedule to interview me!! Much love and I truly appreciate all of the knowledge that you have shared with me over the years! -Tersh   Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 22, 2021 • 40min

533. Tersh Interviews Phil Johnston of Daikin Applied About the Future of Refrigerants

www.ServiceBusinessMastery.com Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 22, 2021 • 1h

532. The Chemistry Behind IAQ - How it Works and Should We Sell It

Christopher Hughes tells us the good, bad and ugly behind Indoor Air Quality products and why they could be killing us while we sleep. Don't miss this episode!  Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 22, 2021 • 23min

531. Rene Zamora Shares About Hiring A Part Time Sales Manager

Rene Zamora is a remote sales manager and shares some awesome information here about how to run a sales department and how we get out of our own minds as a salesperson who isn't great at sales! Tersh talks with Rene about his own experiences and they figure out how to help him become a better salesman for his business. Learn more about Rene and his business at https://salesmanagernow.com/ Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 21, 2021 • 49min

602. Stop losing money by modernizing your website w Michael “Buzz” Buzinski

Tersh and Josh welcome Michael “Buzz” Buzinski, of Buzzworthy Integrated Marketing, to discuss how to "Stop losing money by modernizing your website". Here is a little information about “Buzz” Michael “Buzz” Buzinski is a life-long entrepreneur, a digital marketing thought leader, an author, and the Chief Marketing Officer of Buzzworthy Integrated Marketing.  He has worked with over 750 service-based businesses and helped them make their digital marketing S.I.M.P.L.E. (Streamline, Identify, Market Research, Plan, Launch, and Evaluate).  Using the Rule of 26, Michael can double any website’s revenue. Michael’s sole mission is to help entrepreneurs avoid the time drain and frustration of managing profitable digital marketing campaigns.  Michael and the team at Buzzworthy work exclusively on the integrated marketing needs of privately owned businesses. Their service offerings are focused on increasing their clients’ digital presence, and they are dedicated to the bottom line while creating the highest return on investment and giving business owners the freedom to focus on their business.  Buzzworthy has been nationally recognized by the American Marketing Association for its innovative approach to digital marketing for small to medium-sized businesses. On today's episode, Tersh & Josh talk with “Buzz” about how to avoid leaving money on the table by modernizing your website. Our Deep Dive~ How 26+26+26=100 The importance of tracking your current website’s metrics Actionable tips to make your website better today ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://buzzworthy.biz/ - https://ruleof26.com - https://www.linkedin.com/company/urbuzzworthy/ Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 14, 2021 • 47min

530. Should The Biggest Impression on Your Clients Be the Lowest Paid Employee Stephen Dale of Power Selling Pros

530. Should The Biggest Impression on Your Clients Be the Lowest Paid Employee?  Tersh welcomes Stephen Dale, of Power Selling Pros to the show! Here is a little information about Stephen Dale and Power Selling Pros Stephen has been in and around the Contracting services for over 20 years!  He has spent most of that time in Operations and Management, managing smaller operations driving massive improvement wherever he has landed.  Stephen is highly recognized for excelling at building a strong team and leading that team to complete projects and hit lofty targets! Power Selling Pros is a home services industry leader in turning disorganized and overwhelmed CSR's, Technicians and leaders into confident well-oiled machines that make more money. On today's episode, Tersh talks with Stephen about the lowest-paid office employee might be the most important to your business! Our Deep Dive~ Your CSR is the "voice" of your company and why training them is essential to growth Develop your customer relationships intentionally through your CSR People aren't "price shopping, they are solution shopping" ...you'll have to listen to the rest of the episode for these juicy details!  RESOURCES Learn more by visiting - https://www.powersellingpros.com -https://www.linkedin.com/in/stephendale/  Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Jul 7, 2021 • 27min

529. Setting Goals for Your Business and How to Go About Reaching Them w Sharon Cully

Tersh welcomes Sharon Cully, of Simply Processes, to Discuss Setting Goals for Your Business and How to Go About Reaching Them Within Your Service Business! Here is a little information about Sharon Cully Sharon Cully is the owner and founder of Simply Processes, where she helps entrepreneurs find the time they need to grow their business, make more money, and create more freedom. With 15+ years of experience working with leading global brands like Coca-Cola, Diageo, and GlaxoSmithKline, Sharon has successfully helped companies around the world to increase performance and minimize costs, all while meeting customer objectives. She founded Simply Processes as a way to utilize her experience to help entrepreneurs who have been successful but are now feeling stuck, scale up to the next level by gaining control of their business processes. Entrepreneurs with big growth goals realize there’s a substantial gap between where they are now and where they want to be. Sharon Cully, owner and founder of Simply Processes, knows the best way to close that gap is through a clear, robust vision and well-crafted processes all with the right level of focus. Over the course of 15+ years managing teams and leading projects in blue-chip FMCG companies (including Coca-Cola, Diageo, and GlaxoSmithKline), Sharon has successfully employed best practices and process improvement methods to increase performance and minimize inventory/operating costs, all while meeting customer objectives. She’s learned what it takes for large companies to succeed and grow, and that ongoing, recurring problems can kill business growth. Sharon founded Simply Processes as a way to utilize her corporate experience to help smaller entrepreneurial companies gain control over their business processes, ultimately making more money while also freeing up the owner’s time, giving them more choices – to grow or sell their business, or simply work less. She works with entrepreneurs who have already been successful but are now feeling stuck, helping them scale to the next level by working with their teams to put systems and processes in place. Clear, documented tasks and responsibilities, along with successful automation and delegation, ensure that everyone delivers consistently outstanding results. Big growth goals require big transformation, and many entrepreneurs worry that their employees will resist the change. Sharon has extensive experience helping large groups successfully navigate change and uses tried-and-true strategies to help employees transition and adopt new ways of working. In today's episode, Tersh talks with Sharon about how to set goals within your Service Business and then how to reach those goals!   RESOURCES Learn more by visiting - www.simplyprocesses.com/  - https://www.linkedin.com/in/sharon-cully/  Learn more about how Tersh trains his Service Technicians by using Virtual Reality by clicking here  Learn more about Tersh by visiting https://serviceemperor.com  Connect with Tersh on social media @tershblissett  Connect with Josh on Facebook @https://www.facebook.com/josh.e.crouch/ Learn more about Relentless Digital @https://www.relentless-digital.org/ Have you ever wondered HOW to target your perfect client?!? It's EMOTION...EMOTION is what sells, visit https://admanity.com/SBM/ to get this free share that I (Tersh) stand behind 100%! "If you know how people will emotionally react, you have an advantage more valuable than all of humanity's innovations." Thank you for listening to another episode of the Service Business Mastery Podcast!   --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

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