Lead Culture with Jenni Catron

Art of Leadership Network
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Apr 19, 2022 • 36min

Episode 155 | Strategies to Sustain Culture in a Post Pandemic Workplace: An Interview with Kelly Skiles

While most of us worked in proximity, in highly relational cultures, the pandemic truly only accelerated the expectations of flexibility that were already in motion. As our means and tools for accomplishing tasks and meeting goals were changing, so too was the definition of “the workplace”. However, one thing’s for sure, in 2020 we were all forced to accelerate and adapt quickly. We were forced to forge new ways, developing new systems and strategies, but we have also been forced to manage some very real tensions: expectations, accountability, communication, protecting culture and healthy team dynamics.    In this week's episode, Jenni continues the conversation about creating clarity and consistency within hybrid cultures in an interview with Kelly Skiles, XP at Soul City Church in Chicago. Kelly spends the majority of her time developing leaders, building team culture and focusing on strategy. She has worked both in ministry and in the non profit space for nearly 20 years where she has enjoyed coaching and leading dozens of teams through strategic processes to help them reach clarity and achieve their goals. She has been married to her husband Mark for 18 years and has 3 kids and loves spending her free time cheering on the Chicago Bulls.In the past, proximity helped to create accountability, but now that we’ve moved to cultures of flexibility, necessary feedback has naturally become less frequent. With less interaction we are then required to be more mindful and intentional about the various communication styles of those on our teams. As a leader, there is no one-size fits all approach. However, as leaders we must ask ourselves the important question - How do I need to adjust or shift in order to help create a culture that people want to be a part of and that they can contribute and do their best work?For a next step, we encourage you to connect with one of our trained and experienced 4Sight Group: Leadership Coaches. Our aim is to equip you to lead through the overload that changes in organizational culture can bring. We have a proven track record of setting clients up for success as they transform their teams from disengaged to thriving, from divided to collaborative, and from toxic to trusting. We also want to help equip you to discover the various styles of communication that are represented on your team along with their working genius’, competencies and frustrations so that you can better achieve your mission together.Resources:Blog: 6 Reasons Why You Need to Be Intentional About CultureBlog: 5 Ways to Combat the Great ResignationWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Apr 12, 2022 • 25min

Episode 154 | Creating Clarity & Consistency in a Hybrid Culture

Did you know that currently over 60% of new hires are now requesting flexible work schedules upon interviewing? In a survey conducted by PricewaterhouseCoopers in June of 2020, remote work has been an overwhelming success for both employees and employers reporting an 83% overall satisfaction rate. However, while the office may still be here to stay - its function may indeed be changing. Because interestingly enough, 87% of employees actually report that one of their top rated needs is to be able to collaborate and build relationships - which typically happens in an office type setting. In this week's episode, Jenni details five crucial areas you can practically pursue in order to promote clarity and  consistency within your organization to find success leading in a hybrid culture. Whether we have been able to “catch up” or not, organizations have been forced to pivot and find new ways to become flexible while maintaining the integrity of processes and productivity. There’s no doubt that over the past few years strategies have had to change. Many of us are navigating how to hold on to traditions of the past while experimenting with new ways to reach those whom we serve. For a next step in fostering greater relationships and trust amongst your teams, we encourage you to check out our 4Sight Group: Extraordinary Teams Workshop. This is a One-Day Workshop designed to help your staff move from a group of individuals to a team; from “me” to “we.” Leadership expert and 4Sight Coach Julie Pierce will lead your team through fun, engaging experiences and challenging content focused on the key aspects of transforming from an ordinary group into an extraordinary team.Resources:Blog: Team Building - More Than Team BondingBlog: AccountabilityCourse: 4 Dimensions of Extraordinary Leadership - Jenni CatronWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Apr 5, 2022 • 34min

Episode 153 | The Foresight to Fight Fatigue: Jenni Catron and Trey McKnight

From global upheaval to massive organizational shifts, burnout and stress are at an all time high. This year according to the American Psychological Association, reporting even higher than last year, 3 out of 5 employees are reporting stress overload: lack of motivation, lack of energy, cognitive weariness, emotional exhaustion, and extreme physical fatigue. No doubt, over the past couple of years our strategies have had to shift and we have been forced to experiment with new ways of reaching those we serve and those we are on mission with. Simple things now feel more complex. The disruption of routine has compounded the decisions we need to make - impacting the sense of overload and fatigue we all feel.In this week's episode, Jenni and 4Sight Coach Trey McKnight have a conversation about the post epidemic Crisis of Burnout. Trey also serves as the Executive Director of Staff Culture and Development at Orange and has worked in ministry for over 20 years with organizations such as: Global Leadership Network, The John Maxwell Company, North Point Ministries, and Chickfila. New seasons require intentional new rhythms. As leaders, we must then be sure we are modeling the behavior we want repeated. The extraordinary strategy of Self Leadership is the antidote to overload and fatigue. Self Leadership is founded on discipline. In order for us to build our capability and capacity to adapt to the uncontrollable, so that we can ultimately show up our best selves, we must individually establish healthy and sustainable rhythms emotionally, mentally, physically and spiritually.For a next step, we encourage you to connect with one of our trained and experienced 4Sight Group: Leadership Coaches. All leaders agree that the culture of your organization matters. But culture starts with you! Our aim is to equip you to lead through the overload that changes in organizational culture can bring. We have a proven track record of setting clients up for success as they transform their teams from disengaged to thriving, from divided to collaborative, and from toxic to trusting.Resources:Book: Atomic Habits - James ClearApp: 75 Hard - Mindset & Discipline RoutineCourse: 4 Dimensions of Extraordinary Leadership - Jenni CatronWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Mar 29, 2022 • 36min

Episode 152 | Protection + Provision for Your Organization: An Interview with Tiffany Henning SPHR/CRPC

In light of the first wave of “The Great Resignation” and employee burnout we are experiencing coming out on the other side of COVID, there is much evidence forecasting plenty of movement that is still to be had on the horizon. Make no doubt about it, people within your organization are asking themselves the meaningful question “Is this where I still want to be?”In this week's episode, Jenni interviews Tiffany Henning, a veteran in Church & Ministry HR with over 20 years of combined experience. She is the founder and “Chief People Person” of HR Ministry Solutions, a faith based non-profit specifically created to simplify HR compliance and staff pain points for churches and ministries in order to foster healthy cultures and systems for sustainability.When it comes to attracting and retaining staff a lot of times its simply about stewardship. People rarely leave jobs. People leave bosses. In ministry its easy to focus on the 5,000 and forget to invest in our disciples. But your staff is your first line - your first congregation. That’s why we must hire slow, on board well and be intentional about the ongoing health and retention of those we are investing in.For a next step, check out our 4Sight: Culture Survey. This survey will help you discover where you should be investing your time and efforts to make a bigger impact in your team. Our free assessment will help you identify your biggest culture blind spot so your team can thrive.Connect with Tiffany Henning:FacebookTwitterInstagramWebsitePodcast Resources:Art of Leadership PodcastsArt of Leadership Academy (Code: LEADCULTURE)HR Ministry Solutions ON DEMAND webinar “Identifying Staff Burnout”HR Ministry Solutions Blog: “Burnout” HR Ministry Solutions FREE Consulting ChatWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Mar 22, 2022 • 13min

Episode 151 | Creating a Culture of Trust

Values become intrinsic to you as a leader. Therefore, they must be clearly articulated and intentionally communicated with consistency to those whom you lead. While proximity may enable some to “catch culture”, for a quickly growing organization, this will not be effective or sustainable.In this week's episode, Jenni identifies the most common issue found within most organizations - a lack of trust. Systemic issues can be extremely frustrating if we cannot pinpoint where tensions are coming from and a lot of times, as leaders, we can lack the organizational emotional intelligence to know how to create and rebuild a culture of trust.  The good news? Trust is not some soft elusive quality that you either have or you don’t, its a pragmatic and tangible asset that you create and build over time - but much faster than you’d ever think possible!To dive in deeper, check out our 4Sight: Values Course. In this course, Jenni Catron walks you through how you can begin to define values, beliefs, and behaviors that will become the anchor for everything you do.Resources:4Sight: Values CourseBook: Speed of Trust by Stephen CoveyWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Mar 15, 2022 • 20min

Episode 150 | 6 Qualities of a Strong Female Leader

In recognition and celebration of Women's International History Month, in this week's episode, Jenni gives us six consistent characteristics present in the lives of strong healthy female leaders. To the men who support, invest in and champion the women around you - to the women who seek to collaborate and celebrate other women instead of compete - this one goes out to you because when women are healthy and leading strong our teams are better and we all thrive!For a next step, check out our 4Sight Women in Leadership Coaching Intensive. This 6 month virtual coaching experience is designed to help you thrive in your leadership and navigate complexity with wisdom and confidence. Next intensive starts June 2022. Registration and early bird pricing is open now! Come join us for the encouragement, practical tools and skills you need to lead in challenging times.Resources:4Sight Blog: 3 Reasons Why You Need a CoachCarey Nieuwhof Art of Leadership Academy (CODE: leadculture)We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Mar 8, 2022 • 28min

Episode 149 | Building an Org Chart That Works!

Within a growing organization, tensions can quickly build when responsibilities are unclear, power struggles become consistent, and deadlines start being missed. The hard truth is, the higher you are to the top of an organization the more blinded you become to the confusion and chaos that can loom below. That is why you, as a leader, need to be designating a disproportionate amount of time to the ongoing health of your team.In last week's episode, Jenni gave us the "WHY" and this week she coaches us on the "HOW" - laying a basic framework of "structure for the strategy". When building an Org Chart that works, Jenni answers the question, "How can we strategically reevaluate our current structure in order to more intentionally design, build and clearly align our teams to more effectively and efficiently accomplish our mission?In today's culture, the consistent pursuit of organizational clarity will be a lifeline for growing and thriving organizations. An Org Chart that works will allow you to steward the tensions between empowering the "WHO" (the individuals entrusted to your care) and providing greater clarity for the "WHAT" (the strategies and purposes of those committed to the mission).For a next step, check out our 4Sight: Culture Blindspot Assessment. This survey will help you discover where you should be investing your time and efforts to make a bigger impact on your team. Our free assessment will help you identify your biggest culture blind spot so your team can thrive.Schedule a Discovery Call with us today if you would like to dive deeper into your team's Org Chart!Resources:Discovery CallCarey Nieuwhof Art of Leadership Academy (CODE: leadculture)We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Mar 1, 2022 • 31min

Episode 148 | The Extraordinary Impact of Organizational Clarity

Within a growing organization, tensions can build quickly when responsibilities are unclear, power struggles become consistent and deadlines start to be missed. The hard truth is, the higher you are to the top of an organization the more blinded you become to the confusion and chaos that can loom below. That is why you, as a leader, need to be designating a disproportionate amount of time to the ongoing health of your team.In this week's episode, Jenni discusses the “Why” behind one of her favorite tools. Hidden behind boxes and lines, an Org Chart that clearly aligns and empowers can ultimately give your organization a competitive advantage in today's culture; unlocking your team to thrive in both purpose and strategy.An Org Chart that works will not be a reactive system created simply to appease the frustrations of the immediate but rather should be created with the intention to strategically resolve mission outcomes.For a next step, check out our 4Sight: Culture Blindspot Assessment. This survey will help you discover where you should be investing your time and efforts to make a bigger impact in your team. Our free assessment will help you identify your biggest culture blind spot so your team can thrive.Resources:4Sight Blog: “Organized for Chaos”4Sight Blog: “Why Your Strategy Isn’t Working”We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Feb 22, 2022 • 42min

Episode 147 | Earn Trust to Rebuild Culture: An Interview with Tim Stevens

There’s no doubt we have been forced to maximize the pivot and lead through unprecedented times in the past couple of years due to several external forces, but what happens when you are called to lead through the challenges that come from within an organization when there has been an implosion of leadership and those remaining are both exhausted and traumatized?In this week's episode, Tim Stevens, Executive Pastor of Campuses and Culture at Willow Creek Community Church in Chicago, IL, joins with Jenni in an important conversation about how we can step into the mess of a culture of disruption and distrust and take steps towards stability and credibility. Culture work is patient and persistent work. There is no microwave process for long term effect. Rebuilding a healthy culture is less about building trust and more about earning trust. For a next step, check out our 4Sight: Culture Blindspot Assessment. This survey will help you discover where you should be investing your time and efforts to make a bigger impact in your team. Our free assessment will help you identify your biggest culture blind spot so your team can thrive.Resources:Blog: “How To Lead Change and Build Trust”LeadingSmart.Com (EP Coaching Network)We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!
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Feb 15, 2022 • 46min

Episode 146 | The Power of Clear values Jodi Tonarelli and Carey O'Connor

When it comes to the power of clear values in your organization, your team can love your mission and your vision but ultimately people are a culmination of their previous experiences. That’s why clarity is a process we must move people towards with consistency and persistence.In this week's episode, Jenni and 4Sight Coach, Carey O'Connor, interview Jodi Tonarelli Executive Pastor of The Ridge Community Church in Greenfield, WI in a conversation about how clarifying culture will enable you to move your team from aspiration to accountability through the use of common language. When values are clearly defined, communicated and modeled not only are you investing in individuals and therefore your team as a whole, but you are also investing in the future of your organization - which is an investment into those whom you serve. To dive in deeper, check out our 4Sight: Values Course. In this course, Jenni Catron walks you through how you can begin to define values, beliefs, and behaviors that will become the anchor for everything you do.Resources:4Sight: 4 Steps to Writing Values FREE PDF4Sight: Values CourseThe Ridge Community Church: Values Posters Book: HeroMaker by Dave FergusonWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we’re available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!

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